© aastra - 2009 aastra – the communication company
TRANSCRIPT
© Aastra - 2009
Aastra – the Communication Company
© Aastra - 2009 2
Aastra Technologies Limited
Aastra Technologies Limited, with its Headquarters in the Canadian city of Concord, Ontario, is one of the leading manufacturers of telecommunications systems Worldwide.
Aastra Ticker:
AAH.TO
Toronto Stock Exchange
© Aastra - 2009 3
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
OpenCom 100 Little Big PBX
IP full size – for unbeatable value for money!
© Aastra - 2009 5
OpenCom 100 Family – Key benefits
Communications servers for individual telecommunications and IP environmentsSingle solution
• The systems combine conventional telephony with Voice over IP and mobility functions
Easy setup• Software assisted• Browser controlled
All-in-one• Built-in applications – all browser controlled
© Aastra - 2009 6
OpenCom 100 Family – Key benefits
Integration of DECT • System telephones and DECT GAP phones*
Full IP solution possible• … through DECToverIP® base stations*
VoIP solution particularly suitable for branch offices that are connected to a company’s headquarters via IP routes
*except OpenCom 131
© Aastra - 2009 7
Key Features of OpenCom 100 PBX Family
Modular, IP-aware, rack-versions availableTwo families of modules (4 … 60 ports / 16 … 200 ports)13 display languages, 19 country specific adoptionsConfiguration and maintenance are web browser basedremote service via ISDN PPP dial-in / IPBuilt-in applications: Web browser based, 60 days free trialDECT fully integrated, TDM-DECT and DECToverIP®
System terminals (digital / IP) with complete menu controlRouter, DHCP server, Q.SIG, Q.SIG-IP, VPN (OC X320 only)3 days training course will help for a good start
© Aastra - 2009 8
OpenCom 100 Applications – Browser based and Built-in
OpenCTI 50 CTI for all Windows / MAC / Linux operating systems
OpenVoice 200 VoiceMail system up to 200 individual / group boxes
OpenAttendant 205 interactive announcement / automated exchange system
OpenCompany 45 Up to 5 companies in shared office - trunk, phonebook etc. for common and / or separate use
OpenCount 100 Recording and evaluation of 6000 call data entries
OpenHotel 20 Hotel application: check in, check out, wake up call,room status, call data recording
OpenHotel 100 Hotel application: check in, check out, wake up call,room status, call data recording, CDR-to-bill printingbb
© Aastra - 2009 9
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Aastra 800 More than only another Soft-PBX
The OpenCom 100 for your server
© Aastra - 2009 11
Aastra 800 – Why?
Aastra 800 is the new call manager for standard PC with Windows XP professional® SP2 or Server 2003PC-hardware will become the standard for PBXs in next 3…5 years Aastra 800 is Aastra’s answer to the Asterisk challenge
• Full featured, mature call manager (OC 100 release 8.ff)• Country specific features • Mobility support: DECT and / or WLAN• Maintained by a company dedicated to PBX business
Aastra 800 addresses the SME port range at the first step (up to 200 user)
© Aastra - 2009 12
Advantages through SoftPBX
Less cabling (structured cabling)• One outlet per desk (forget parallel telephone cables – star architecture)
One Admin• PC network and voice data
Proprietary vs. standard• PC instead of “PBX”-hardware• SIP phones or proprietary terminals• TAPI, CSTA, XML or Special application interface
Common communication infrastructure• PC with call manager• PC with application
© Aastra - 2009 16
Aastra 800 – Licensing
1 SIP trunk + 3-3-3 terminals always integrated
Supported terminals• Aastra IP system terminals100% features but proprietary IP
• Aastra SIP terminals with several system features directly supported for comfortable usee.g. busy lamp field
• 3rd party SIP terminals
© Aastra - 2009 17
The Real Advantage – DECToverIP®
Mobility at its best
DECT Base station connected via TCP/IP :RFP 32 IP / 34 IP DECT Indoor / OutdoorRFP 42 WLAN DECT and WLAN“Unlimited” number of portable parts per RFP
RFP 34RFP 32
RFP 42
© Aastra - 2009
VPN ConnectionsQSIG over IPDECToverIP®
”IP to the Max!“ with OpenCom X320
© Aastra - 2009 19
OpenCom X320 – Q.SIG over IP Netzwerk
InternetS0VPN-Tunnel*
Site 1 - Berlin
* VPN with PPTP, IPsec and LT2P
DECT
Site 2 - Tokio
S0
Q.SIP over IP Q.SIP over IP
SystemSystem
© Aastra - 2009 20
OpenCom X320 – DECToverIP® in Branch / HomeOffice
Internet
RFP 32 IP
DECTOpenCom X320as VPN-Router
VPN-Router**
Branch – no PBX!
DECToverIP®
incl. Handover
VPN-Tunnel*
Headquarter
* VPN with PPTP, IPsec or LT2P
** VPN-Router
© Aastra - 2009 21
OpenCom X320 – Mobile Office
Internet
DECT
VPN Function
VPN-Client **
Worker in HomeOffice, Airport, Hotel, ...
VPN-Tunnel*
Headquarter
* VPN with PPTP, IPsec or LT2P
** PPTP in Windows 2000IPsec in Windows XP
© Aastra - 2009 29
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Portfolio OpenCom 100-Family
All on a view
© Aastra - 2009 31
OpenCom 100 Overview
OpenCom 130
OpenCom 150
OpenCom 510
4 128648 16 32Subscribers
IP-Phones
IP-PhonesOpenCom 131
OpenCom X320
IP-Phones
Phones
IP-Phones
© Aastra - 2009 32
OpenCom 131 - professional system telephony
Smallest member of OpenCom 100 family for ‘starter’ segment• Fixed Capacity
>2 x BRI (1 x external, 1 x var. ext./int.)
>3 x digital UPN (non DECT)
>8 x analogue with CLIP
• 1 Slot for analogue trunk lines>M100-AT4
• Target Group>All markets in national- and international
sales
>SMEs
© Aastra - 2009 33
OpenCom 130 - Open for Enlargements
Basic model of OpenCom 100 familyOn board
• 2 x BRI (1 x external, 1 x ext./int.)• 3 x digital (non DECT)• 4 x a/b (analogue subscriber)
Capacity examples (Extension Set)• 8 SIP channels (24 terminal max.), 11 digital, 12 a/b
• 2 BRI, 28 a/b, 3 UPN (no DECT), • 1 PRI, 19 UPN (16 DECT), 8 analogue
Integrated DECT serverIntegrated applicationsCascadable (doubles capacity) Basic PBX Extension kit & 2nd PSU
© Aastra - 2009 34
OpenCom 150 - more flexible
Most flexible member of OpenCom 100 family - Portfolio completion in high end segment
• No ports on board - more flexible• Port examples:
>max. 32 analogue user, 6 UPN (DECT), 2 BRI >max. 24 UPN (DECT), 1 PRI, 16 analogue user>16 SIP channels,16 UPN (DECT), 8 analg. usr.
• System telephony • Integrated DECT server• 19”-version cascadable• All features and applications of OC 100 family• Wall mount housing or 19”rack version is cascadable
© Aastra - 2009 35
3 x digital
4 x analogue
Slot for M100-TFE2Slot forM100-V.24Pay attention to right manual!
CF-Card for OpenVoice 200 and OpenAttendant 205IP-SW if no M100-IP-Gateway installed
5 slots for interfaces
Slot for PRI interface(here: plugged)
OpenCom 150
© Aastra - 2009 37
OpenCom X320 – IP pure
OpenCom X320• 2 x BRI/S0
• 3 x UPN DECT-enabled!
• 8 x a/b with CLIP
• Max. ports i.e.:>2 BRI/S0, 24 analogue, 32 IP, 3 DECT-RFP>4 BRI/S0, 8 analogue , 32 IP, 17 system terminals>6 S0, 8 a/b, 32 IP, 3 DECT-RFP,
8 SIP channels (8xtrunk or 24 phones)
• DECT und OpenVoice always on Board!!
• VPN-Router (PPTP, IPsec)
• HomeOffice, DECToverIP®
Rack version available
© Aastra - 2009
Interface Modules
© Aastra - 2009 39
Modules for OpenCom 100 and X320
M100-A4 / M100-A8 • 4 / 8 analogue ports with CLIP
M100-U4d / M100-U8d• 4 / 8 UPN ports for system terminals or DECT RFPs
M100-S2U6d• Combined module with 2 BRI and 6 UPN ports for system terminals or DECT RFPs
M100-S2A6 • Combined module with 2 BRI and 6 analogue ports with CLIP
M100-S4• Module with 4 BRI ports
© Aastra - 2009 40
Modules for OpenCom 100 and X320
M100-AT44 analogue trunk lines (HKZ); DTMF dialling
M100-IP 8 gateway channels between IP- und non-IP; used for SIP and high quality VoIP
© Aastra - 2009 41
Modules for Special Slot X320
M300-FaxV24 – module for Fax and V.24
• Module for OpenCom X320 – one incoming FAX box and V.24 for external call data recording
© Aastra - 2009 42
Others on special slots
S2M module (OpenCom 130/150) – ISDN-PRI 2Mbit/sM100-TFE (OpenCom 130/131) – 6-,8-wire door interfaceM100-TFE2 (OpenCom 150) – 6-,8-wire door interfaceM100-V.24 (OpenCom 130/131/150)
© Aastra - 2009 43
OpenCom 510 – the large one
Complete feature set and applications of OpenCom 100 range up to 200 users cascaded (doubled capacity with 2 racks)
• Port examples: >max. 88 analogue, 8 BRI
>max. 88 UPN (DECT), 1 PRI>200 IP-Terminals with 64 gateway channels and e.g. 2 PRI for fallback>160 UPN or analogue, 4 PRI
• No ports on board - more flexible• Hot plug possible • Integrated DECT server• All features and applications of OC 100 family• System terminals • VoIP with OpenPhone 7x IP and IPC
© Aastra - 2009 45
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Aastra 677x Family
System terminals forOpenCom and Aastra 800
© Aastra - 2009 48
Display Languages for Aastra 677x
D Deutsch GB English F Français I Italiano FIN Suomi NL Nederlands
HU MagyarS SvenskaE EspañolRUS PyccКNЙP PortuguêsTR TürkceEE Eesti
© Aastra - 2009 49
Aastra 677x – Wired Phones
New Family DesignIdentical layout of all operating keys – better MMIOptimised key alignment for optimised handlingKeyboards with lots of programmable keysHeadset interface EHS Illuminated display for Aastra 6775 and KeyExtension Aastra M676Wall mounting
© Aastra - 2009 51
Aastra 6771
5 programmable keys with LEDPaper stripes 1 Line key with LED2-lin display, 19 charactersHeadset connection (EHS)Freehand speaking Ringing-LEDUPN 2-wire 1000m cable lengthColours: ice grey, blackWall mountingFirmware update and feeding via UPN
© Aastra - 2009 52
Aastra 6773
UPN 2-wire 1000m cable length or IP
Colours: black, ice grey (UPN only)
Tilt angle 4 steps from 21° until 30°Wall mountFirmware update and feeding via UPN
5 programmable keys with LEDPaper stripes4-line graphic display – 48*144 PixelHeadset connection (EHS)Ringing-LEDFreehand speakingUp to 3 key extensions Aastra M671
© Aastra - 2009 53
Aastra 6775
UPN 2-wire 1000m cable length or IPColours: black, ice grey (UPN only) Tilt angle 4 steps from 21° until 30°Wall mountFirmware update and feeding via UPN
1 line- + 8 programmable keys with display and LEDPaper stripes1-line illuminated full graphic displayHeadset connection (EHS)Ringing-LEDFreehand speakingUp to 3 key extensions Aastra M671 or Aastra M676
© Aastra - 2009 54
Aastra 6775, Aastra 6775ip
Same functions and user interface like UPN version DTMF dialling during connectionHeadset jackKeyboard extension (LED, LCD) – up to 3 modules Firmware update over LANPowered over LAN (IEEE 802.3af – class 3) or power plugIntegrated switchQoS via ToS-flag, Ethernet header prio (802.1p), VLAN support (802.1q)Voice activity detection, comfort noise insertion, echo cancellation
© Aastra - 2009 55
Aastra M671
Key extension for Aastra 6773, 6775, 6773ip, 6775ip3 key extensions per terminal Paper stripes for description36 keys with LEDTilt angle 4 steps from 21° until 30°Power feeding necessary
• 1 plug-in power supply for up to 3 key extensions
• or Power over Ethernet PoE Aastra 6773ip, 6775ip
© Aastra - 2009 56
Aastra M676
Key extension for 6775 and 6775ip3 key extensions per terminal Illuminated display description20 keys in 3 levels with LED (60 keys!)Tilt angle 4 steps from 21°until 30°Power feeding necessary
• 1 plug-in power supply for up to 3 key extensions
• or Power over Ethernet PoE Aastra 677xip
© Aastra - 2009 57
SoftPhone Aastra 2770ip
Like Aastra 677xipSoftphonefor MS-Windows PCs Design of OpenPhone 7x-system terminals Identical functionality like IP-terminalsAdditional:
• Integrated PC-VoiceMail
• Call recording (on PC hard disk)
© Aastra - 2009 58
Aastra 677x Overview
Aastra 6771
Aastra 6773
Aastra 6775
Aastra 6773ip
Aastra 6775ip
Aastra M671 (LED)
Aastra M676 (LCD)
Interface Up Up Up Ethernet Ethernet - -
Headset yes - -
ColourBlack
ice grey
Blackice
grey
Blackice grey
Black BlackBlackice grey
Blackice grey
Handsfree yes, LED - -
LCD2 * 19
character48 * 144
dots128 * 144 illuminated
48 * 144dots
128 * 144 illuminated
-128 * 144 illuminated
Inclination fixed Adjustable, 21°, 24°, 27°, 30°
Wall mounting yes
ABC keyboard yes
Function keys with LED
5 (Paper)5 (Paper)3 (LCD)
9 (LCD)5 (Paper)3 (LCD)
9 (LCD) 36 (Paper)20 (LCD)3 levels
© Aastra - 2009
Aastra 673xi, 675x iThe Aastra SIP Terminals
…Your Choice
© Aastra - 2009 60
Aastra 673xi – Entry Model SIP-Phones
Aastra 6730i, Aastra 6731iNew Design – identical to system terminalsSlim design wall mounting Professional SIP terminalsLow entry models for all days usedSystem functions programmable on keys
© Aastra - 2009 61
Aastra 675xi – High Level SIP Terminals
Aastra 6751i, 6753i, 6755i, 6757iNew Design – identical to system terminalsExpanding with KeyExtensions for busy lamp fields, function- and target-keysHeadset connection Four different modelsIlluminated display for the comfortable onesSlim design wall mounting System functions programmable on keys
© Aastra - 2009 62
SIP – Really… System Terminals OpenCom 100 and Aastra 800
Supported System Functions – Programmable directly from OpenCom or Aastra 800 Web-ConfigurationSpeed dialBLFPhone bookMissed calls list Accepted calls listVoice messages
Voice boxPresenceCall forwardingPick-upTake (mainly used for FMC)Phone lookLogoutXML keys
© Aastra - 2009 63
Overview IP-Phones
Aastra 6751i
Aastra 6753i
Aastra 6755i
Aastra 6757i
Aastra M670
(Paper)Aastra
M675 (LCD)Aastra 6773ip
Aastra 6775ip
Aastra M671
(Paper)Aastra
M676 (LCD)
Interface Ethernet SIP Ethernet SIP Ethernet SIP Ethernet SIPAastra 53i,
55i, 57iAastra 55i,
57iEthernet Stimulus
Ethernet Stimulus
OpenPhone 73, 75
OpenPhone 75
Headset Yes Yes Yes Yes EHS EHSHeadset
key Yes Yes Yes Yes Yes YesFree hand speaking
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
Mutew ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED
Display3 lines
16 char.
3 lines16 char.
Illuminated75 * 144 dots
illuminated
128 * 144 dots
illuminated -
128 * 144 dots
illuminated 48 * 144 dots
128 * 144 dots
illuminated -
128 * 144 dots
illuminated
Angle
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°Wall
mounting Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
ABC keys Yes YesFunction
keys 36 LED 20 LCD, 3 (LCD) 9 (LCD) 36 LED 20 LCD,
3 Levels 5 (LED) 3 Levels
© Aastra - 2009 64
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Mobility DECT and WLAN
The best wireless technology for each application/solution
© Aastra - 2009 66
Cellular DECT Radio Network
RFP 22 for indoor• Max. 2 UPN ports / up to 8 calls
RFP 24 for Outdoor• Class IP 65 (dust tight / water jets)• Max. 2 UPN ports / up to 8 calls• Antennas with different beam characteristics available (i.e. directional)
Max. number of RFPs: 48 (OpenCom 510) System handsets up to 127 / 255 independent of number of RFP4 simultaneous calls per UPN port Max. cable length to RFPs up to 1000 m 2-wire interface No additional feeding
RFP 24
RFP 22
© Aastra - 2009 67
DECToverIP®
DECT Base station connected via TCP/IP :RFP 32 IP / 34 IP DECT Indoor / OutdoorRFP 42 WLAN DECT and WLAN
RFP 34RFP 32
RFP 42
© Aastra - 2009
New family of DECT handsetsAastra 600d
Your Connection to the World.
© Aastra - 2009 69
Aastra 600d Handset Family
Objective• New family of wireless handsets based on DECT / GAP / CAP (610d, 620d, 630d)• Dedicated for use with PBXs’ of the Aastra group and OEM-systems
Scope• 610d: Low End Office version with basic features, Protection Class IP 50• 620d: Business version, Protection Class IP 50• 630d: Industrial / Care, Protection Class IP 65• Can be used in EMEA, North and South America (FCC approval), RSA, Australia
Business perspective• One common product family for all, will force more quantities, better logistics and
prices. Renewal of outdated terminals, better chance to cooperate with OEM partners
• Having an own device for rough environments like Health & Care• New features required by our customers
© Aastra - 2009 70
Features 610d
Standards• DECT / GAP / CAP• Firmware download over air or PC• One PCB for 610d, 620d, 630d
Housing • Scratch protected Display• Drop-resistance: 1.5 m
(on concrete)
Display, Special Keys• 2" monochrome display, back lit• 1 three - coloured LED• Illuminated Keypad• 3 programmable soft – keys• 2 plus / minus keys
Batteries• Lithium-Ion battery pack, 850 mAh
• At least 12 h talk time• At least 100 h stand by time• Intelligent Battery Management
610d
© Aastra - 2009 71
Features Aastra 610d
Audio• 40 polyphone (Midi type) ring tones with automatic volume control
• Full duplex hands free mode
• Ambient noise filter for loud environments
Interfaces• Headset connector
Local features• Phonebook with 100 entries
• Redial (20) and caller (30) list
• 11+1 Display languages
Charger Options• Charger – Light (standard)
• (Charger plus)
• Rack charger
© Aastra - 2009 72
Features Aastra 620d and 630d
Standards• DECT / GAP / CAP• Firmware download over air or PC• One PCB for 610d, 620d, 630d
Housing • Scratch protected Display• Rubber armed (630d, only)• Drop-resistance: 2 m
Display, Keypad (module)• 2" Colour TFT display (65,536 colours)• 1 three - coloured LED• Illuminated Keypad• 7 programmable keys:
1 Hotkey, 3 Soft - keys, 3 Side keys
• 1 Emergency key (630d, only)
Batteries• Li-Ion Battery Pack 850 / 1800 mAh• Intelligent Battery Management• At least 24 h talk time with 1800 mAh• At least 200 h stand by time with
1800 mAh
620d
© Aastra - 2009 73
Features Aastra 620d and 630d
Audio• 40 polyphone (Midi type) ring tones
with automatic volume control• Full duplex hands free mode• Ambient noise filter for loud
environments• Build in trembler
Interfaces• Headset connector• Bluetooth interface (speech)• Micro-SD Card connector
(supported with later release)
Local features• Phonebook with 200 entries• Redial (30) and caller (50) list• 11+1 Display languages• Man down function (630d, only)
Charger• USB charger• Charger – Light (standard)• (Charger plus)• Rack charger
630d
© Aastra - 2009 74
Aastra 600d Handset Family
New MMI style: • Pop-up windows• Scrollbar• Colour based visualisation• 620d / 630d: Colour schemes and small / large font selectable
Download options:• Download of new firmware, possible from PBX* and PC-Tool (later release)• 620d / 630d: Download of costumer specific melodies and idle pictures
possible from PBX* and PC-Tool (later release)• Download of additional language file
possible from PBX* and PC-Tool (later release)
Phonebook transfer via PBX*
Handset configuration and branding via Air-Interface from PBX*
* If supported by PABX
© Aastra - 2009 77
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Applications
Full integrated SolutionsOS independent
© Aastra - 2009 79
Applications for OpenCom 100
OpenCTI 50 – Browser based CTI-Function for all user i.e. Apple, Linux etc.OpenVoice 200 – integrated VoiceMail system up to 64 Boxes, also group boxes possibleOpenAttendant 205 – integrated interactive announcement and automated exchange systemOpenCompany 45 – 5 companies in shared office - trunk, phonebook etc. for common or / and separate useOpenCount 100 – 6000 call data recording and evaluation - Browser based useOpenHotel 100 / OpenHotel 20 – Hotel application incl. Check-In, -Out, wake-up-call, call data recording, etc.OpenLine SIP 2 – SIP-trunk, 2 additional channels (2 incl. with M100-IP) OpenLine QSIG over IP – Networking between OpenCom machinesFMC – perfect integration of GSM as system terminals
© Aastra - 2009 80
Licence Handling
Test licence for most applications available for 60 days trial Order licenceGet licence paper – TAN setGet serial number out of OpenCom by:
• Configurator\System info\Version\Hardware\Serial number “SN100-…”
Open internet page www.licence.aastra.de Fill in ser.-no. and TANsGet keyCopy the key and fill in web-browser:
• Configurator\SYS\Configuration\System\Licences\Activate
© Aastra - 2009 81
alsowith
DECT
Computer Aided Calls with OpenCTI 50
© Aastra - 2009 82
OpenCTI 50
TAPI- (Windows-) independent CTI applicationWeb browser based solution (HTML 3.2 + JavaScript)
• OS-Independent (Win, Apple, Unix, Linux)• No software installation
60 days trial version Specials:
• Busy lamp field on up to 8 PCs • Internal text messages from/to system terminals (also to groups)
• Export function VoiceMail to .WAV format• Direct access to internal phonebook• Instant messaging with 9 prepared messages (each user can read in “his” language)
• Transfer calls on PC/MAC• Comfortable usage of OpenVoice
© Aastra - 2009 83
OpenCTI 50 - Outgoing text messages
Text messages from PC to system terminalsTexts to groups of terminalsDisplay of internal sent messages (max.10)Display with date/timeEntries may be deleted separately
© Aastra - 2009 84
OpenCTI 50 - Phonebook
3 display versions:• personal phonebook• central phonebook• personal and central phonebook
Search for name or numberPage back/forwardDialling via symbol: Office, mobile, privateSending of internal text message or e-mail Adding, editing, deleting of entries :
• in personal phonebook• in company phonebook• in central phonebook
Import/export of personal phonebookImport/export and deleting of central phonebook only in configurator
© Aastra - 2009 87
OpenAttendant 205 – Configuration Screenshots
© Aastra - 2009 90
OpenHotel 100
Basic handling on system terminalPC with web browser, no SW-installationCheck-In / -outEasy to survey room status
• free, cleaning, occupied (printout possible)
Message Waiting Indication MWI on System terminalsMore than two reception phones - OpenPhone 65 / 63Room terminals: analogue or OpenPhone OpenCount 100 integrated
• Call data and invoice preparationWake-up callsTest license 60 days
© Aastra - 2009 91
Easy to survey room status
© Aastra - 2009 93
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
External applications
TAPI, X.31, etc.
© Aastra - 2009 98
Applications based on CSTA of OpenCom 100/Aastra 800
iLink – • CTI and CRM for Apple
TeKoWin – • Hotel, Care, CallShop, etc.
ESTOS – • ProCall professional CTI
Wagner GmbH –• ELAN Hotel Software
MicroBX• Hotel HS3
IP-SYMCON• Home AutomationLCN, EIB, Wago MODBUS
Others under evaluation…
© Aastra - 2009 101
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC
© Aastra - 2009
Release 9.00Fixed Mobile Convergence
More and More
© Aastra - 2009 103
FMC – Fixed Mobile Convergence
Should everybody know your mobile number?To show the fixed number… is manual dialling not too uncomfortable (DISA)?Do you want to control two voice boxes?
If one or more answers are ‘NO’ you should think about FMC
FMC – The mobile is just another extension with parallel use of same number
• One Number
• One Phone Book (e.g. synchronised with MS Outlook™)
• The mostly used functions of PBX on a GUI on mobile GSM Make your life easier!
© Aastra - 2009 104
Aastra Fixed-Mobile Convergence (FMC)
With Aastra the FMC is the mobile fully integrated as an extension in the telecommunication infrastructure. The main advantage is the easy handling for the user.
PSTN
GSM WLAN
Internet(SIP) DECT
© Aastra - 2009 105
Ideal Combination: FMC and One Number
Every time anywhere reachable with one number on business card
...if you want
© Aastra - 2009 107
Aastra Mobile Client
Aastra Mobile Client runs on Symbian S60 3rd edition based phones (e.g. Nokia E-series) and RIM (Blackberry) A compatibility list will be available on Extranet Easy and menu based access to system features like enquiry, conference, call back,…
GSM Phonebook• FMC client uses GSM phonebook for name dialling (DTMF dialling after connection)
• International numbers like +4132…
• Internal numbers dialled in this format or with extension number only
• Incoming calls show name out of phone book
© Aastra - 2009 111
Take your call away
You have an active call on your desk phone and want to leave the office without loosing the call?With the function “Take” you can easily take over the active call with your GSM phone from the desk phone…and vice versaNo interruption of the call
Take and go
Take and have a seat !
or…
© Aastra - 2009 113
Easy-made Roll-outClient Installation – without hands on GSM!
Do not fear the Installation of client on customers mobile!!Define the 2 calling numbers in OpenCom
• 1 MSN/DDI for all calls from/to GSM• 1 MSN/DDI for MWI (SMS to GSM) in case of voice mail on OpenCom
…and have the GSM number and type of mobile ready 3 SMS will do complete installation and setting
• SMS incl. link for download the appropriate client software• SMS with setting for client on mobile (autostart, MSN/DDI s. above)
• SMS with client licence – otherwise 10 days trial only
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Customer Benefits: Cost Reduction
All outgoing calls from mobile clients are automatically routed via communication system. This can be much cheaper for
• International calls• Calls to remote sites that are part of the OpenCom network
Least Cost Routing, including • VoIP Trunks• GSM-gateways• Q.SIG over IP networking between Aastra 800 and OpenCom
© Aastra - 2009
Release 9.00Other News
More and More
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Necessary for some Bidding
Numbering plan 1…5 digits – also mixed!• I.e. get front desk with „9“ • Single-digit numbers (-> Hotel reception)
PIN-code telephony • Mainly for government tenders etc.
Transfer of an undialled trunk line• One-time switch of authority (-> Hotel-phone)• Temporary change of access rights for next call• … Hotel • Meeting room• Prisons “one call only”
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Nice and smart for the user
“Scrolling round” of display at system phonesBusy lamps for
• Terminal busy if any call is active• Team key busy
Announcement protection per userCaller list/redial for
• Line keys • Other subscribers
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Real upgrade – OpenVoice and OpenAttendant
E-mail notification of voicemail messages with attachment of messageE-mail notification of fax (X320 only) with attachment of faxIncreased number of voice channels (OpenVoice/OpenAttendant) up to
• OpenCom 130/150: 6 channels• OpenCom X320: 8 channels• No expansion possible – OpenCom 510: 4 channels
Assign channels between OpenVoice and OpenAttendant • e.g. 2 channel for each application and 2 floating (OC130/150)
Mark voicemail messages as new again
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Long no see – most requested
Delete entries in caller list for calls to hunt groups• Info-Lamp for missed calls• Quitting of “i” in hunt groups on all terminals or per user possible
Multiple call forwarding • Immediately CFU• After time CFNR• On busy CFB
Call transfer out of hunt groups • …e.g. to external GSM
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More, More, More – Number of Keys
Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800)Team and line keys from 300 / 600 500 / 600 Parallel use of a number 20 / 20 40 / 50Busy keys from 200 / 600 500 / 2000Function keys from 500 / 1000 1000 / 2000Number of entries to lists (black-, white-, etc.) from 200 / 400 1000 / 1000
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For Specialists – VoIP / SIP
DTMF signalling according to RFC 4733 (former RFC 2833)• Requires M100-IP / MG+ETH1-1• Running also with system terminals
SIP-SIP connection for transferred calls • Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line
Integration of Aastra SIP-phones* • CTI-support with OpenCTI 50, TAPI and CSTA• Plug & Play for initial installation• Keys like: Phonebook, call lists, presence, pick-up, call diversion directly programmable from browser
• Only 1 line key in first release!
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CTI – Consequently Expanded
CTI running with SIP-terminals• OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP (new)
CSTA via XML • BER (Basic Encoding Rules) always running
V.24-Adaptation via CSTA with Windows-Program• Please ask support for the solution• “Simulation” of COM-port on TCP/IPUsing CSTA Phase II without licence (like TAPI)
• e.g. for OpenCount 500 Get call data from remote site without modem and data bufferUp to 100 calls stored locally in case of interruption (not safe against reset!)
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NGN Preparation
NGN-Support• DTMF according to RFC 4733 (former RFC 2833)
Service• Remote-service via internet
…because there is no more switched line like ISDN
© Aastra - 2009 128
DECT
Support of next DECT terminal family Aastra 600d with full full feature set
3 Numbers usable outgoing (Aastra 600d only)
Large DECT-Systems up to 256 RFPs
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The END
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OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
FMC