تطبيق مبادئ إدارة الجودة الشاملة
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: 1. . 2003 : 2. . : . 2002 :3. . 2 .2003 :4. . .- 2 .- .2002 : 5. Alexander , Gary and Keeler , Carolyn (1995):Total Quality Management :The Emperor's Tailor , ERIC , ED:387922. 6. Johannsen, Carl Gustav (2000): Total Quality Management in a Knowledge, Management Perspective , Journal of Documentation , V(56) N(1) , ERIC NO: E1608496. 7. Motwani, Jaideep,(1995): Implementing T.Q.M in Education : Current Effort and Future Research Directions, Journal of Education for Business, V (71) N(2) November. 8. Taylor,Steve and Bogdan, Robert (1997):Introduction to Qualitative Research Methods , new York : John Wiley sons. 9. Waks , Shlomo, and Frank ,Moti (1996): Application of the T.Q.M Approach Principle and the ISO 9000 Standards in Engineering Education, European Journal of Engineering Education ,V (24) , N(3) P:249- 258 ,ERIC , ED: 607090. : www.kaau.edu.sa/tqm/home.htm1-www.uae.gov.ae/mofi/Arabic/a_isoindex.htm2 -www.itu.org.eg/Doc12/unit%202.doc3 -www.moe.edu.qa/Arabic/planing/art2.shtml4 -www.arado.org.eg/tqm/montada/QNPSO.doc5 www.qudsopenu.edu/homePage/ arabic/qulityDepartment-6 -www.geocities.com/dr_mosad/index106.htm7 -www.moeforum.net/vb1/showthread.php?t=236048 -www.commerce.gov.bh/SMD+ActivitiesService9 www.kku.edu.sa/StratigicManage/Summary/Default.asp -10 www.informatics.gov.sa/magazine/modules -11
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