© 2014 gartner, inc. and/or its affiliates. all rights reserved. #gartnersym innovation now...
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© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Innovation NOWAlexandre Blauth
Executive Partner
Gartner do Brasil
Twitter: @ablauth
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
51% of CIOs Cannot Respond Timely to Digital Opportunities
41% to 74% High Impact on Sourcing Practices
70% of CIOs Will Change Sourcing Mix in the Next Years
45% to 81% High Impact on Providers, Contracts
42% of CIOsAre Lacking the Skills Necessary to Digitalization
2014 CEO's Investments:1. Information
Technology
2. Digital Capabilities
3. R&D and Innovation
4. Product Enhancement
5. Sales
Digital Business First Wave Is NOW. Are You Ready?
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Computing Everywhere — Look Beyond Mobile Form Factors
• Many form factors, screen sizes, interaction styles, platforms, architectures• Technology advances accelerate: Sensors, displays, wireless and more• Embrace heterogeneity and loss of complete control• Use containment and isolation as a foundational security strategy
Inside everything All around
PocketablePortable Shared areasDeskPortable
screenWearableConvertible
Touch, voice, etc.
Keyboard, mouse
Gesture
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
There Is a "Not So Quiet" IT Crisis
Time
Performance• Digital Opportunities and Threats
• Customer and Management Expectations
• IT Performance and Contribution
THE QUIET CRISIS
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Are You Ready?
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Differentiate
Run
CEOFocus
Mode 2
Linear BestPractices
DynamicCollaboration
A Bimodal Approach Is the First Urgent Step Toward Adaptive Sourcing
Agile
Source
BPM
GRC
IO
EA
…
Mode 1
Innovate
Source: Gartner February 2014 — Improving IT Agility Through Adaptive Sourcing (G00259378)
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Mindset: Embrace Change and Ambiguity
7
THE BIMODAL MINDSET
Outside In
Prudent Risk Taking
Fast Failure
Learning
InquisitiveAccept & Resolve
Ambiguity
Work in multi-disciplinary
teams
Take responsibility for
end product
Leadership style: democratic, collaborative, coaching
“In the second mode, it is the people who make the difference.”
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Five Critical Capability "Pillars" Must Glue Together Adaptive Sourcing Layers
Differentiate
Run
If You Align All Five Together Then
Go
vernan
ce
En
terprise A
rchitectu
re
Mu
ltisou
rcing
Man
agem
ent
Bu
siness P
rocess M
anag
emen
t
Risk M
anag
emen
t
Source: Gartner February 2014 — Improving IT Agility Through Adaptive Sourcing (G00259378)
CEOFocus
Innovate
Bu
siness O
utco
mes F
low F
romInnovation to R
un
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Innovation NOWAlexandre Blauth
Executive Partner
Gartner do Brasil
Twitter: @ablauth