© 2011 deloitte global services limited united nations global compact management model signatory...
TRANSCRIPT
© 2011 Deloitte Global Services Limited
United Nations Global Compact Management Model
Signatory Training
© 2011 Deloitte Global Services Limited2
Agenda
Welcome & Introductions Deloitte Trainer/CR Staff30 sec Intro by Participants
2:05 – 2:25 pm
“Call to Action: UN Global Compact Background”
UNGC Representative 2:25 – 2:35 pm
UN Global Compact Management Model Deloitte Trainer 2:35– 3:45 pm
Communicating on Progress UNGC Representative 3:45 – 3:55 pm
Wrap-Up & Training Survey Deloitte Trainer 3:55 – 4:00 pm
Networking Reception Hosted by Deloitte 4:00 -5:00 pm
© 2011 Deloitte Global Services Limited3
Call to Action:UN Global Compact
© 2011 Deloitte Global Services Limited4
United Nations Global CompactOverview
The United Nations Global Compact is a voluntary international corporate citizenship network initiated to advance responsible corporate citizenship and universal social and environmental principles in the areas of human rights, labour standards, the environment and anti-corruption.
It is the world’s largest corporate citizenship and sustainability initiative with more than 8000 signatories and stakeholders from over 135 countries
The Global Compact is…The Global Compact is…
…a voluntary initiative to promote and advance responsible business. …a voluntary initiative to promote and advance responsible business.
…a universal value framework to help business get organized. …a universal value framework to help business get organized.
…a global network of like-minded businesses and other stakeholders. …a global network of like-minded businesses and other stakeholders.
…a platform for innovation. …a platform for innovation.
The Global Compact is not…The Global Compact is not…
…a regulatory body.…a regulatory body.
…a substitute for regulation at the national or international level. …a substitute for regulation at the national or international level.
…a PR exercise. …a PR exercise.
© 2011 Deloitte Global Services Limited5
United Nations Global CompactExpectations of Signatories
Leadership Commitment (CEO and Board)Leadership Commitment (CEO and Board)
Commitment to transparency, accountability & public disclosureCommitment to transparency, accountability & public disclosure
Openness to dialogue and learning around critical issuesOpenness to dialogue and learning around critical issues
Willingness to engage in continuous performance improvementWillingness to engage in continuous performance improvement
Letter from Chief Executive to UN Secretary-General Ban Ki-moonLetter from Chief Executive to UN Secretary-General Ban Ki-moon
Setting strategic and operational goals, measuring results, communicating internally and externally
Setting strategic and operational goals, measuring results, communicating internally and externally
Participate in events at local (and global), engage in stakeholder dialogue
Participate in events at local (and global), engage in stakeholder dialogue
Annual Communication on Progress (COP)Annual Communication on Progress (COP)
© 2011 Deloitte Global Services Limited6
United Nations Global Compact Adoption Challenges: The Importance of Management Processes
The Global Compact is a learning platform focused on diffusing best practices in the process or management systems that companies use to integrate the 10 principles.
1. Management systems are strong indicators of future performance. The strength of management systems in place will determine a company’s future ability to manage sustainability-associated risk and opportunities.
2. Best practices as benchmarks for performance. Management processes that are considered best practices can be used as benchmarks to evaluate sustainability performance and identify extra-financial opportunities and risks.
© 2011 Deloitte Global Services Limited7
United Nations Global CompactManagement Model and Training Objectives
• Improve adoption of the UNGC Management Model amongst signatories
• Improve performance of UNGC signatories against the ten principles
Training Objectives
• Help companies through the process of implementing the UN Global Compact Principles
• Improve the UN Global Compact’s ability to equip companies to address sustainability and generate positive impacts for shareholders and other stakeholders.
UNGC Management Model Objectives
© 2011 Deloitte Global Services Limited8
UN Global Compact Management Model
© 2011 Deloitte Global Services Limited
UN Global Compact Management ModelOverview
9
Each step of the Management Model has one or more suggested activities and areas of focus. Recommendations for each step are defined and described in detail. In addition, ideas both for how to get started and examples of what leadership practices look like are provided for each step.
© 2011 Deloitte Global Services Limited
ASSESS
COMMIT
MEASURE
IMPLEMENT
Definegoals, strategies,
and policies
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
UN Global Compact Management ModelStep 1 – Commit
10
Company leadership publicly signals its commitment to stakeholders. Specifically, leadership commits to supporting the Global Compact and making the ten principles part of the strategy, culture and day-to-day operations of the company, with oversight provided by transparent governance structures.
COMMIT
Leadership Commits to:
• Global Compact and its ten principles
• Engaging in partnerships to advance broad UN Goals
• Annual submission of the Communication on Progress (COP)
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• CEO and Board (if applicable) sign the UN Global Compact Letter of Commitment
• Leadership commits to adhering to the ten principles, submitting a Communication on Progress (COP) annually, and taking action in broader UN goals
• Leadership plans to put resources aside to carry out commitment
Leadership Practices
• Leadership team commits to adopting and promoting sustainability within its industry and communities
• Company promotes its commitment by communicating it to shareholders and other stakeholders
UN Global Compact Management ModelStep 1 – Commit
11
• How did your company get started?
• What are some leading practices you have seen?
Reflection
ASSESS
COMMIT
MEASURE
IMPLEMENT
Definegoals, strategies,
and policies
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
© 2011 Deloitte Global Services Limited
UN Global Compact Management ModelStep 2 - Assess
12
The company assesses its risks and opportunities on an ongoing basis—in financial and extra-financial terms—as well as the impact of its operations on the issue areas, in order to develop and refine its goals, strategies, and policies.
ASSESS
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
• Assess Risks
• Forecast Opportunities
• Calculate Impact
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• Company makes sure it understands the ten principles and reviews appropriate issue area information and tools
• Considers owned operations at a high level to see if it is in alignment with the principles
• Prioritizes risks and opportunities to address
Leadership Practices
• Prioritizes risks, proactively identifies opportunities, and calculates impacts at both the enterprise and product level regularly across issue areas
• Forecasts future operating context scenarios, based on review of data and trends
• Engages stakeholders in assessments and shares best practices with business partners
UN Global Compact Management ModelStep 2 – Assess
13
• How did your company assess risks and opportunities?
• What are some leading practices for measuring your company’s impact?
Reflection
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
© 2011 Deloitte Global Services Limited
UN Global Compact Management ModelStep 3 – Define
14
Based on its assessment of risks, opportunities and impacts, the company develops and refines goals and metrics specific to its operating context to meet its goals, and creates a roadmap to carry out its program.
DEFINE
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
Definegoals, strategies,
and policies
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
• Establish Clear Goals
• Develop Strategy
• Refine Policies
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• Starts by prioritizing high-level and achievable goals to address top risks, impacts, and opportunities identified in the Assess step
• Sets high-level strategy and action plan to achieve goals
Leadership Practices
• Integrates sustainability into corporate strategy planning process
• Develops strategy in consultation with stakeholders
• Develops roadmap of actions and investments to improve sustainability performance
• Encourages or requires suppliers and business partners to operate in ways consistent with the ten principles
UN Global Compact Management ModelStep 3 – Define
15
• How has your company aligned business strategy against the ten principles?
• How did your company establish specific and measurable goals?
Reflection
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
Definegoals, strategies,
and policies
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
© 2011 Deloitte Global Services Limited
The company establishes and ensures ongoing adjustments to core processes, engages and educates employees, builds capacity and resources, and works with supply chain partners to address and implement its strategy.
IMPLEMENT
UN Global Compact Management ModelStep 4 – Implement
16
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Implement strategies and policies through the company and across the company’s value chain
Measure and monitor impacts and progress toward goals
• Adjust Core Processes
• Engage and Empower Employees
• Leverage Information Technology (IT)
• Suppliers and Business Partners
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• Adjusts relevant processes and educates employees on the actions and behaviors that will help the company achieve its goals
Leadership Practices
• Adjusts core processes to align with Global Compact principles and drive value for shareholders, stakeholders, and society
• Equips and empowers subsidiaries, value chain partners to carry out its sustainability strategies
• “Sustainability mindset,” is adopted throughout the organization
UN Global Compact Management ModelStep 4 – Implement
17
• How does your company engage business partners in support of sustainability objectives?
• How does your company engage employees to drive implementation of the ten principles?
Reflection
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Implement strategies and policies through the company and across the company’s value chain
Measure and monitor impacts and progress toward goals
© 2011 Deloitte Global Services Limited
The organization adjusts its performance management systems to capture, analyze, and monitor the performance metrics established in the Define step. Progress is monitored against goals and adjustments are made to improve performance.
MEASURE
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
UN Global Compact Management ModelStep 5 – Measure
18
• Measure and Monitor – Develop ability to measure, monitor, and interpret impacts and progress towards goals (e.g., calculate performance of each operational facility)
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• Starts to measure and monitor corporate sustainability metrics set up in the Assess and Define steps
• Collects all available data, noting source of data and data it does not yet have; data will be refined and expanded over time to extract insights that will enable the company to continuously improve
Leadership Practices
• Implements system to measure and report performance towards achieving goals
• Makes performance broadly visible, regularly uses performance data to guide decisions and investments, and seek to translate sustainability impact to financial impact
• Works within industry and government to develop industry standards for impact metrics
UN Global Compact Management ModelStep 5 – Measure
19
Communicate progress and strategies to engage with stakeholders for continuous improvement
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
• How did your company identify the key metrics to measure on?
• What IT solution does your company to track performance?
Reflection
© 2011 Deloitte Global Services Limited
The company communicates its progress and forward-looking strategies for implementing its commitment by developing a Communication on Progress (COP), and engages with stakeholders to identify ways to continuously improve performance.
COMMUNICATE
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
UN Global Compact Management ModelStep 6 – Communicate
20
• Communication on Progress
• Stakeholder Dialogue for Continuous Improvement
Take Action
© 2011 Deloitte Global Services Limited
Getting Started
• Documents progress toward completing action plan in its COP
• Reconfirms commitment to the Global Compact
Leadership Practices
• Documents sustainability goals, strategies, and performance into annual financial report and supporting documentation
• Receives Board approval and third party verification of COP
• Engages stakeholders to capture feedback to improve sustainability performance and promote alignment with current and emerging regulations and trends
UN Global Compact Management ModelStep 6 – Communicate
21
• How does your company communicate on progress?
• How does your company engage stakeholders to capture feedback on sustainability progress?
Reflection
ASSESS
COMMIT
MEASURE
IMPLEMENT
DEFINE
Communicate progress and strategies and engage with stakeholders for continuous improvement
COMMUNICATE
Leadership commitment to mainstream the Global Compact principles into strategies and operations and to take action in support of broader UN goals, in a transparent way
Assess risks, opportunities, and impacts across Global Compact issue areas
Definegoals, strategies,
and policies
Measure and monitor impacts and progress toward goals
Implement strategies and policies through the company and across the company’s value chain
© 2011 Deloitte Global Services Limited22
Communication on Progress
© 2011 Deloitte Global Services Limited
Communication on ProgressOverview
The COP is a tool for transparency and disclosure on the internal management steps companies have taken to implement the principles.
It is required every year from every business participant.
The COP has no prescribed format so long it is broadly communicated with stakeholders and includes:
• A statement of continued support by the chief executive
• A description of practical actions addressing all four issue areas
• A measurement of outcomes.
© 2011 Deloitte Global Services Limited
Communication on ProgressDifferentiation
In order to promote continued progress, the Global Compact will start categorizing companies at different levels of performance and disclosure
Source: United Nations Global Compact
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Concluding Thoughts
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Available Tools and Resources
© 2011 Deloitte Global Services Limited27
Deloitte Sustainability Management ModelDiagnostic Tool
Sustainability Management Model Diagnostic
Diagnostic – Scoring & Feedback Results
Diagnostic – Assessment Framework
The diagnostic tool, based on the UN Global Compact Management Model, that is designed to help organizations assess their sustainability maturity
Source: Deloitte Consulting LLP
© 2011 Deloitte Global Services Limited28
For More InformationKey Contacts
For questions about the UN Global Compact Management Model, contact:David LinichSenior Manager, SustainabilityDeloitte Consulting LLP Email: [email protected]
For questions about Global CR or the purpose of this effort, contact:Julie EngerranDirector, Corporate ResponsibilityDeloitte Touche Tohmatsu LimitedEmail: [email protected]
To download a copy of the UN Global Compact Management Model:UN Global Compact Management Model PDF
To learn about Deloitte’s partnership with the United Nations Global Compact:www.deloitte.com/globalcompact
© 2011 Deloitte Global Services Limited
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