© 2007 Northern Trust Corporation northerntrust.com

The Northern ExperienceThe Northern ExperienceA C C E S S . E X P E R T I S E . S E R V I C E .A C C E S S . E X P E R T I S E . S E R V I C E .

Nirup KrishnamurthyChief Technology Officer

September 11, 2007

Migration of Technology Innovations from theInstitutional to Personal Market

2 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Agenda

Northern Trust’s Technology Foundation

Evolution of Institutional Products & Services for Personal Clients

Next Generation Personal Products and Services

Security and Privacy – Always a Priority

3 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Sustaining our Foundation – Building for the Future

The mission of Worldwide Operations & Technology is to enhance Northern Trust’s personal and institutional businesses by creating, delivering and supporting innovative products and services that anticipate and meet client needs and improve relationships through unrivalled client service, increased productivity and greater operational efficiency.

Integrated World-Class Operations & Technology Platform

Personal Financial Services

Corporate & Institutional Clients

Asset Servicing

AssetManagement

One log-on ID

One password

Earliest point of integration

One delivery system

Accuracy of output

4 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Corporate & Institutional Services (C&IS)

Reporting

Analytics

Advisory

Transactional

Custody

Securities Lending

Foreign Exchange

Retirement

Treasury Management

FOR

Single Platform C&IS Capabilities

Northern Trust Passport ®

Online Information Delivery Platform for Northern Trust’s Corporate & Institutional Clients

5 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Personal Financial Services (PFS)

Banking

Bill Payment

Trust

Investment Management

Mutual Funds

Brokerage Accounts

Advanced Data Aggregation & Reporting

Net Worth & Performance Measurement

Seamless Integration of Alternative Asset Servicing: Cash Flow Processing, Transaction Activity Audits, Valuation Status and Detailed reporting

Wealth Passport TM

Industry Leading Web-Based Platform for Family Members, Family Offices and Advisors

Private Passport SM

Online Financial Services for Northern Trust’s Personal Financial Services Clients

6 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Leveraging Business Technology for Personal Clients

Three-Tiered Open Application Architecture

Performance and Analytics Calculation – Single Engine across All Clients

Reporting Infrastructure Enables Consolidation and Customization

Institutional Capabilities Benefiting the Personal Client

Technology solutions for Corporate & Institutional clients benefit Northern Trust’s Personal clients through an open architecture system and our continual investment in application development and systems enhancement.

7 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Open System Architecture

Processing Layer Software & hardware solutions implemented rapidly

Integrity and consistency of data

Interactive communication confirms transaction accuracy

Integrated multi-currency accounting

Intelligent Network Single repository of data

Worldwide access to inbound and outbound transaction information

Data consolidated regardless of unique processing and timing needs demanded by various markets and financial institutions.

Customized Reporting Array of reports from which to select

Filters enable customization with grouping & sorting functionality

Previewing and saving features

Three-Tiered Open Architecture Benefits

Empowering Clients Worldwide

8 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Net Worth Summary for Personal Clients & Families

Single Source of Performance Data

Fully Customizable by User

Multiple Net Worth Summaries Allowed

Graphical Representation of Portfolio of Assets

Multiple Rate of Return Displays

Leveraging Northern Trust’s Global Performance, Analytics & Calculation Engine

The same engine that does the work for Corporations & Institutions……goes to work for Northern Trust’s Personal clients.

9 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Net Worth Summary Collapsed

10 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Net Worth Summary Expanded

11 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Consolidated Statements for PFS Clients

Benefits of Consolidation

Clients with several accounts receive consolidated statement package in one envelope

Full versions of individual statements included in consolidated package

Enables client, advisors and Northern Trust’s Relationship Manager to monitor and evaluate performance against objectives

Enhanced information

Total Asset Allocation

Accrued Income

Value Over Time

Net Contributions / Withdrawals

Leveraging Northern Trust’s Reporting Infrastructure & Tools

12 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Consolidated Statements and Reports

Enabling Clients To Focus On What Really Matters

Consolidated Account Statement

Performance Report

13 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Passport of the Future

Any Time / Any Place

Hawaii or Istanbul, Blackberry or Laptop, Central Time or Asia Pacific

User-Defined Experience

Customize the look and feel

Serve up what they ask for

Intuitive Navigation

No experience required

Short learning curve

Shortcut links – limited steps to get to what matters most

14 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Passport of the Future

Holistic portfolio view of client’s Northern Trust held and held-away assets and liabilities, with graphical display option

Ability to create and customize personal financial dashboards

Robust search capabilities with secure file cabinet

Enhanced alerts capability, including secure on-line send & receive ability

Personal Account Management – central location, viewed through one browser

Third Party viewing option available (e.g. attorney, accountant)

Consolidated view of all account activity (Northern Trust and external)

Research & News – fully customizable, interactive content

Planning & Advice: Estate, Financial Planning, Retirement, Tax, Philanthropy and Education

Leading Edge Functionality for Clients Who Know What They Want

15 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Security – Always a Priority

Strong External Perimeter Firewalls

Intrusion Detection Sensors

24 x 365 Real-Time Incident Monitoring

Sophisticated Virus Protection to Prevent Trojan Attacks 6 + Layers of Protection, Multiple Vendors

Automated Real-time update of Virus configuration files

Transmission of Sensitive Information is Encrypted Web Encryption using SSL Protocol

Data Feeds Encrypted

Email Encryption using S/MIME

Northern Trust Laptops Encrypted – data theft protected

Northern Trust Layered Security Model

16 The Northern Experience

A C C E S S . E X P E R T I S E . S E R V I C E .

Privacy – Always a Priority

Anti-Phishing Service 24 x 365 Managed Service

Monitors Global Internet Traffic and eMails for attacks against Northern Trust

Shuts down Phishing sites within hours

Multi-Factor Authentication, FFIEC Compliant Verisign Fraud Detection

Enrolls clients with 8 personal questions

Prompts client for answers to questions when suspect login is attempted

Token authentication for transaction systems

Northern Trust Fraud Detection Technology