© 2006 data accuracy task force update october 23, 2006 scott brown brad papietro customer...
TRANSCRIPT
© 2006
Data Accuracy Task Data Accuracy Task Force UpdateForce Update
October 23, 2006
Scott Brown Brad Papietro
Customer Compliance & GDS Manager e-Commerce Manager
Conair Corp. Wegmans Food Markets, Inc.
609-426-1300 585-429-3127
© 2006
What We Believe
That Data Accuracy is Foundational and without it, e-commerce will only enable the
rapid, seamless transfer of bad data and the mutual pollution of our systems (we will move
bad data faster)…
© 2006
What We Believe
• Good quality data is foundational to collaborative commerce and global data synchronization. Good quality data means that all master data is complete, consistent, accurate, time-stamped and industry standards-based. By improving the quality of data, trading partners reduce costs, improve productivity and accelerate speed to market. Read these downloadable publications:
Synchronization: The Next Generation of Business Partnering
Data Quality Framework including the Data Quality Protocol
An Enterprise Data Quality Framework incorporates:• An internal governance process (top down)• A data quality management system to help improve the quality of data as
published in the network. • An assessment procedure to validate the existence and effectiveness of
key data management business processes. • An inspection procedure to physically validate product attributes.
© 2006
Our Business Case
• To develop a standards-based set of tolerances which will be used within the network to ensure a level of data accuracy and to allow business users streamlined processes.
– The Data Quality Steering Committee will use our findings as part of the Data Quality Framework
© 2006
Data Accuracy in GDSN2004 Timeline
1/1/04
GDSN Forms Data Accuracy Team for
conducting Industry PilotJune, 2004
Wegmans conducts Internal Audits
whileValidating GDSN
ValuesMarch, 2004
Total Accuracy Rate: 0%
Wegmans hires 3rd Party
Auditor to conduct 2additional pilots
May, 2004Total Accuracy Rate:
33%
Industry conducts AuditAugust, 2004
Total Accuracy Rate: 11%Total Items: 244
GDSN Team alerts industry of findings at GSMP Meeting
October, 2004
12/31/04
1
© 2006
Industry Call to Action(FMI, GMA, etc)
March 2005
Data Accuracy in GDSN2005 Timeline
GS1 US Begins AuditOf GDSN Data
April 2005
2nd Wave of Wegmans Grocery AuditsNovember, 2005
Total Accuracy Rate: 52%
1/1/05 12/31/05
Wegmans conduct re-measure of strategic suppliers
Grocery W/H ItemsFebruary, 2005
Total Accuracy Rate: 36%Total Items: 1237
Wegmans Measures rest of Grocery W/H Items
April-June, 2005Total Accuracy Rate: 32%
GDSN Forms Tolerance Team
May 2005
GCI Forms Data Quality Steering Committee
May 2005
2
© 2006
Data Accuracy in GDSN2006 Timeline
1/1/06
GDSN Tolerance Team Conducts Discovery Pilot with 3 Retailers and 10 Suppliers
January 2006
Today
Tolerance Team Agrees on
Recommendation for Industry
Wegmans Grocery W/H Suppliers at 46% Accuracy
Pilot is Completed. Results on upcoming slides.
Industry Approves Standard by a vote
of 26-0
© 2006
The Discovery Pilot Principles
• The 80-20 Rule• Share our learnings• Incorporate environmental issues• Agree to improve the quality of the data for the
long term!• We are learning and therefore perfection is
unattainable! This is Version 1.0!
© 2006
Results: Case Dimension Variances
CRG-CARCRG-G&C
CRG-PAPCRG-PLA
OVR-G&COVR-PAP
OVR-PLA
Median
Average
Average
Median Variance
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
Package Types
Percent Variances
Case Dimension Variances From Industry Discovery Pilot
Average Variance
© 2006
Results: Case Weight Variances
CRG-CARCRG-G&C
CRG-PAPCRG-PLA
OVR-G&COVR-PAP
OVR-PLA
Median
Average
Average Variance
Median Variance0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
3.50%
4.00%
Package Type
Percent Variance
Case Weight Data from Industry Discovery Pilot
© 2006
Results: Each Dimension Variances
CRG-CARCRG-G&C
CRG-PAPCRG-PLA
OVR-G&COVR-PAP
OVR-PLA
Median
Average
0
0.005
0.01
0.015
0.02
0.025
0.03
0.035
0.04
Package Type
Percent Variance
Each Dimension Varianes from Industry Pilot
Average Variance
Median Variance
© 2006
Why is the Data Inaccurate?Why is the Data Inaccurate?
• Package Measurement Rules
• GTIN Allocation Rules
• Measuring Devices
• Multiple versions
© 2006
Industry Approved Tolerances
Case Level (for Packaging Types Evaluated):
– Dimensions: plus or minus 4%
– Weights:plus or minus 4%
Consumer Unit (for Packaging Types Evaluated):
– 0.25 inches for hard and medium packaging types
© 2006
•
Physical products identified by the same GTIN have inherent variability in gross weights and linear dimensions due to manufacturing processes, handling methods, environment and other factors. Tolerances are defined as allowable variations between the STATED (synchronized) and MEASURED (actual) gross weights and linear dimensions of a GTIN.
Acceptable tolerances are defined in the tables below (Tolerances for Non Consumer Trade items and Consumer Trade items have been separated into distinct tables):Notes:* Refer to the Best Practice Guidelines for Implementing Tolerances for more information regarding data accuracy guidelines and implementation of tolerances.* Soft paper products in flexible packaging at the consumer and case level are excluded from the above packaging types.* Frozen categories are excluded from the above packaging types.* The proposed Data Accuracy tolerances are not intended to replace parameters within the GTIN Allocation Rules, which identify when a new GTIN must be assigned.* The dimensions and weight tolerances apply only to fixed measure products. Tolerances are not practical for variable measure products (e.g., variable weight products, etc.)
General EAN.UCC Specification Amendment6.8.1.5 (Effective Date August 31, 2006)
© 2006
Tolerances for Non-Consumer Trade Items (e.g., Case Unit)
Outer Package Type
Inner Package Type
Description Examples Dimension Tolerance
(+/-)
Corrugated Case Cardboard or pressboard box Full enclosed corrugated case containing cartons or boxes
Cereal, Games, Puzzles, Mac & Cheese, Facial Tissue, Dog Treats,
Does not include: Card items
Length, Width, Height, Gross Weight
4.0%
Corrugated Case Metal Cans or Glass jars/bottles
Full enclosed corrugated case containing cans or glass jars
Vegetables, Fruit, Aerosol, Cat & Dog Food, Steak Sauce, and Condiments
Length, Width, Height, Gross Weight 4.0%
Corrugated Case Rigid Plastic Containers Full enclosed corrugated case containing rigid plastic containers
Shampoo, Laundry Detergent, Clam Shells, Baby Wipes, Salad Dressing, Water, Mayo, Ketchup, Beverages, Soups, Beans, Dog Treats, Dish Detergent, Cleaning Products
Length, Width, Height, Gross Weight
4.0%
Plastic Overwrap Metal Cans or Glass jars/bottles
Tray or non-tray product with plastic overwrap containing cans, or glass jars
Water, Salad Dressing, Mayo, Ketchup, Beverages, Soups, Beans, Dish Detergent, and Cleaning Products
Length, Width, Height, Gross Weight
4.0%
Plastic Overwrap Rigid Plastic Containers Tray or non-tray product with plastic overwrap containing rigid plastic containers
Vegetables, Fruit, Aerosol, Cat & Dog Food
Length, Width, Height, Gross Weight 4.0%
© 2006
Tolerance for Consumer Trade Item (e.g., Shelf Unit)
Package Type
Description Examples Dimension Tolerance
(+/-)
Carton Full carton or cardboard box Cereal, Games, Puzzles, Mac & Cheese, Facial Tissue, Dog Treats Depth, Width, Height 0.25 in (7mm)
Can or Glass Can or Glass container, completely rigid
Vegetables, Fruit, Aerosol, Cat & Dog Food, Steak Sauce, Condiments, Coffee
Depth, Width, Height 0.25 in (7mm)
Plastic Container Rigid bottle or plastic container, no flexibility
Water, Salad Dressing, Mayo, Ketchup, Beverages, Soups, Beans, Detergent, Clam Shells, Baby Wipes, Cleaning Products
Depth, Width, Height 0.25 in (7mm)
© 2006
Celebrating Our SuccessCelebrating Our Success
• Global Tolerances Created for Key Packaging Types• Case Level Dimensions & Weights: +/- 4%• Consumer Unit Dimensions: .25 in/7mm
• Raising Awareness
• GS1 Training DVD, Web Seminars, and • Standards Clarification & Exposure• GMA & FMI Training & Communication• Stuff like this!
• Together with the Data Quality Steering Committee we are closing in on the root causes.
• Good People Working Towards a Common Goal Can Accomplish Anything They Set Out to Do!
© 2006
Examples of the Business Benefits!Examples of the Business Benefits!
• Improving the Bottom Line– Logistical information is improving. In one case to
the tune of $3.7M USD per year.
• Enhancing Processes– Standards & Education are instilling discipline in
organization
– Trusting the data will eliminate redundant manual processes
– Tolerances will help Manufacturers work towards one version of the truth
• It all adds up to….Improving Customer Service