© 2006 data accuracy task force update october 23, 2006 scott brown brad papietro customer...

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© 2006 Data Accuracy Task Data Accuracy Task Force Update Force Update October 23, 2006 Scott Brown Brad Papietro Customer Compliance & GDS Manager e-Commerce Manager Conair Corp. Wegmans Food Markets, Inc. 609-426-1300 585-429-3127 [email protected] [email protected]

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© 2006

Data Accuracy Task Data Accuracy Task Force UpdateForce Update

October 23, 2006

Scott Brown Brad Papietro

Customer Compliance & GDS Manager e-Commerce Manager

Conair Corp. Wegmans Food Markets, Inc.

609-426-1300 585-429-3127

[email protected] [email protected]

© 2006

Who We Are

                                                 

© 2006

What We Believe

That Data Accuracy is Foundational and without it, e-commerce will only enable the

rapid, seamless transfer of bad data and the mutual pollution of our systems (we will move

bad data faster)…

© 2006

What We Believe

• Good quality data is foundational to collaborative commerce and global data synchronization. Good quality data means that all master data is complete, consistent, accurate, time-stamped and industry standards-based. By improving the quality of data, trading partners reduce costs, improve productivity and accelerate speed to market. Read these downloadable publications:

Synchronization: The Next Generation of Business Partnering

Data Quality Framework including the Data Quality Protocol

An Enterprise Data Quality Framework incorporates:• An internal governance process (top down)• A data quality management system to help improve the quality of data as

published in the network. • An assessment procedure to validate the existence and effectiveness of

key data management business processes. • An inspection procedure to physically validate product attributes.

© 2006

Our Business Case

• To develop a standards-based set of tolerances which will be used within the network to ensure a level of data accuracy and to allow business users streamlined processes.

– The Data Quality Steering Committee will use our findings as part of the Data Quality Framework

© 2006

Our Journey

© 2006

Data Accuracy in GDSN2004 Timeline

1/1/04

GDSN Forms Data Accuracy Team for

conducting Industry PilotJune, 2004

Wegmans conducts Internal Audits

whileValidating GDSN

ValuesMarch, 2004

Total Accuracy Rate: 0%

Wegmans hires 3rd Party

Auditor to conduct 2additional pilots

May, 2004Total Accuracy Rate:

33%

Industry conducts AuditAugust, 2004

Total Accuracy Rate: 11%Total Items: 244

GDSN Team alerts industry of findings at GSMP Meeting

October, 2004

12/31/04

1

© 2006

Industry Call to Action(FMI, GMA, etc)

March 2005

Data Accuracy in GDSN2005 Timeline

GS1 US Begins AuditOf GDSN Data

April 2005

2nd Wave of Wegmans Grocery AuditsNovember, 2005

Total Accuracy Rate: 52%

1/1/05 12/31/05

Wegmans conduct re-measure of strategic suppliers

Grocery W/H ItemsFebruary, 2005

Total Accuracy Rate: 36%Total Items: 1237

Wegmans Measures rest of Grocery W/H Items

April-June, 2005Total Accuracy Rate: 32%

GDSN Forms Tolerance Team

May 2005

GCI Forms Data Quality Steering Committee

May 2005

2

© 2006

Data Accuracy in GDSN2006 Timeline

1/1/06

GDSN Tolerance Team Conducts Discovery Pilot with 3 Retailers and 10 Suppliers

January 2006

Today

Tolerance Team Agrees on

Recommendation for Industry

Wegmans Grocery W/H Suppliers at 46% Accuracy

Pilot is Completed. Results on upcoming slides.

Industry Approves Standard by a vote

of 26-0

© 2006

The Discovery Pilot Principles

• The 80-20 Rule• Share our learnings• Incorporate environmental issues• Agree to improve the quality of the data for the

long term!• We are learning and therefore perfection is

unattainable! This is Version 1.0!

© 2006

Results: Case Dimension Variances

CRG-CARCRG-G&C

CRG-PAPCRG-PLA

OVR-G&COVR-PAP

OVR-PLA

Median

Average

Average

Median Variance

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

Package Types

Percent Variances

Case Dimension Variances From Industry Discovery Pilot

Average Variance

© 2006

Results: Case Weight Variances

CRG-CARCRG-G&C

CRG-PAPCRG-PLA

OVR-G&COVR-PAP

OVR-PLA

Median

Average

Average Variance

Median Variance0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

3.00%

3.50%

4.00%

Package Type

Percent Variance

Case Weight Data from Industry Discovery Pilot

© 2006

Results: Each Dimension Variances

CRG-CARCRG-G&C

CRG-PAPCRG-PLA

OVR-G&COVR-PAP

OVR-PLA

Median

Average

0

0.005

0.01

0.015

0.02

0.025

0.03

0.035

0.04

Package Type

Percent Variance

Each Dimension Varianes from Industry Pilot

Average Variance

Median Variance

© 2006

Why is the Data Inaccurate?Why is the Data Inaccurate?

• Package Measurement Rules

• GTIN Allocation Rules

• Measuring Devices

• Multiple versions

© 2006

Industry Approved Tolerances

Case Level (for Packaging Types Evaluated):

– Dimensions: plus or minus 4%

– Weights:plus or minus 4%

Consumer Unit (for Packaging Types Evaluated):

– 0.25 inches for hard and medium packaging types

© 2006

Physical products identified by the same GTIN have inherent variability in gross weights and linear dimensions due to manufacturing processes, handling methods, environment and other factors. Tolerances are defined as allowable variations between the STATED (synchronized) and MEASURED (actual) gross weights and linear dimensions of a GTIN.

Acceptable tolerances are defined in the tables below (Tolerances for Non Consumer Trade items and Consumer Trade items have been separated into distinct tables):Notes:* Refer to the Best Practice Guidelines for Implementing Tolerances for more information regarding data accuracy guidelines and implementation of tolerances.* Soft paper products in flexible packaging at the consumer and case level are excluded from the above packaging types.* Frozen categories are excluded from the above packaging types.* The proposed Data Accuracy tolerances are not intended to replace parameters within the GTIN Allocation Rules, which identify when a new GTIN must be assigned.* The dimensions and weight tolerances apply only to fixed measure products.  Tolerances are not practical for variable measure products (e.g., variable weight products, etc.)

General EAN.UCC Specification Amendment6.8.1.5 (Effective Date August 31, 2006)

© 2006

Tolerances for Non-Consumer Trade Items (e.g., Case Unit)

Outer Package Type

Inner Package Type

Description Examples Dimension Tolerance

(+/-)

Corrugated Case Cardboard or pressboard box Full enclosed corrugated case containing cartons or boxes

Cereal, Games, Puzzles, Mac & Cheese, Facial Tissue, Dog Treats,

Does not include: Card items

Length, Width, Height, Gross Weight

4.0%

Corrugated Case Metal Cans or Glass jars/bottles

Full enclosed corrugated case containing cans or glass jars

Vegetables, Fruit, Aerosol, Cat & Dog Food, Steak Sauce, and Condiments

Length, Width, Height, Gross Weight 4.0%

Corrugated Case Rigid Plastic Containers Full enclosed corrugated case containing rigid plastic containers

Shampoo, Laundry Detergent, Clam Shells, Baby Wipes, Salad Dressing, Water, Mayo, Ketchup, Beverages, Soups, Beans, Dog Treats, Dish Detergent, Cleaning Products

Length, Width, Height, Gross Weight

4.0%

Plastic Overwrap Metal Cans or Glass jars/bottles

Tray or non-tray product with plastic overwrap containing cans, or glass jars

Water, Salad Dressing, Mayo, Ketchup, Beverages, Soups, Beans, Dish Detergent, and Cleaning Products

Length, Width, Height, Gross Weight

4.0%

Plastic Overwrap Rigid Plastic Containers Tray or non-tray product with plastic overwrap containing rigid plastic containers

Vegetables, Fruit, Aerosol, Cat & Dog Food

Length, Width, Height, Gross Weight 4.0%

© 2006

 Tolerance for Consumer Trade Item (e.g., Shelf Unit)

Package Type

Description Examples Dimension Tolerance

(+/-)

Carton Full carton or cardboard box Cereal, Games, Puzzles, Mac & Cheese, Facial Tissue, Dog Treats Depth, Width, Height 0.25 in (7mm)

Can or Glass Can or Glass container, completely rigid

Vegetables, Fruit, Aerosol, Cat & Dog Food, Steak Sauce, Condiments, Coffee

Depth, Width, Height 0.25 in (7mm)

Plastic Container Rigid bottle or plastic container, no flexibility

Water, Salad Dressing, Mayo, Ketchup, Beverages, Soups, Beans, Detergent, Clam Shells, Baby Wipes, Cleaning Products

Depth, Width, Height 0.25 in (7mm)

© 2006

Our Success Story!

© 2006

Celebrating Our SuccessCelebrating Our Success

• Global Tolerances Created for Key Packaging Types• Case Level Dimensions & Weights: +/- 4%• Consumer Unit Dimensions: .25 in/7mm

• Raising Awareness

• GS1 Training DVD, Web Seminars, and • Standards Clarification & Exposure• GMA & FMI Training & Communication• Stuff like this!

• Together with the Data Quality Steering Committee we are closing in on the root causes.

• Good People Working Towards a Common Goal Can Accomplish Anything They Set Out to Do!

© 2006

Examples of the Business Benefits!Examples of the Business Benefits!

• Improving the Bottom Line– Logistical information is improving. In one case to

the tune of $3.7M USD per year.

• Enhancing Processes– Standards & Education are instilling discipline in

organization

– Trusting the data will eliminate redundant manual processes

– Tolerances will help Manufacturers work towards one version of the truth

• It all adds up to….Improving Customer Service

© 2006

A picture tells 1000 words!A picture tells 1000 words!

© 2006

A picture tells 1000 words!A picture tells 1000 words!

© 2006

Questions