© 2004 ibm corporation delivering automation with provisioning and orchestration susan blocher...

© 2004 IBM Corporation

Delivering Automation with Provisioning and Orchestration

Susan BlocherDirector, IBM Orchestration and Provisioning

2 © 2004 IBM CorporationIBM Tivoli Orchestration and Provisioning

On Demand Automation is …

On demand Automation uses business policies and

service levels to optimize operational processes by automatically sensing and responding to changes.


Business Service Management

Infrastructure Orchestration

Availability OptimizationSecurity Provisioning

Orchestration and Provisioning is the Heart of Automation

Today’s Focus

Today’s Focus


A Day in a Typical Data CenterTraditional IT Challenges

Variable peak workloads 92% manual processes Slow response to change

% D

eman

d

8AM 10AM NOON 2PM 4PM 6PM 8PM0

40

60

80

100

20

Online Trading: morning peakBranch Bank Teller: mid-day peakHome Banking: evening peak

IT Server Usage Example

Low, Medium and High Demands Throughout the Day

Source: IBM analysis of Industry Consultant Reports and IBM customer engagements


Server Utilization Throughout the Day%

Uti

liza

tio

n

8AM 10AM NOON 2PM 4PM 6PM 8PM0

40

60

80

100

20

“Just-in-Case” Provisioning

Result: Low Overall Utilization Throughout the Day

Traditional IT Results 15% average utilization IT personnel focus on maintenance Increased resource costs

Source: IBM analysis of Industry Consultant Reports and IBM customer engagements


Automating Server Provisioning Processes

Provisioning Automate execution of manual processes Capture data center best practices Help reduce human errors

Workflow Example: Deploy a server

Ro

ll B

ac

k

• Reusable• Dynamic• Automated

Deploy operating system

Deploy software stack

Move server to network

Add server to cluster


Orchestrating Server Provisioning

Service Level Threshold

Response Time

Dynamic Resource Allocation

Orchestration Sense and respond Dynamically support SLAs Best practices for aligning IT

resources with business goals


Automation in Action!Application

performance begins to degrade

Service Level Agreements are about to be breached

Tivoli Intelligent Orchestrator responds

and Tivoli Provisioning Manager executes a workflow

Workflow provisions and configures new

server to support the Web infrastructure

Response times stay within SLA boundaries

Customersaccess online

banking application

Workflow - Captures IT expert

know-how and dynamically executesprocesses in response to changing business

requirements


Automate Complex Tasks IBM Tivoli Provisioning Solutions

Capabilities

• Automates storage capacity provisioning process for ESS and FASTt

• Enables provisioning for Hitachi, EMC

• TotalStorage Productivity Center

Capabilities

• New Platforms: Linux SuSE 8, Solaris v9, Windows 2003, IBM iSeries

• One button provisioning for IBM xSeries

• Virtualization Engine

Capabilities

• New workflows: HP/UX, MS-Exchange, Active Directory, SQL, DB2, VMware, SAP, Siebel, Citrix

• Test environment automation

• Patch management

Capabilities

• Quick and consistent recovery of failed resources and whole applications

• Automated high availability solution for SAP - avoid single point of failure and data loss

Storage Capacity Provisioning

Heterogeneous Server Provisioning

Software Provisioning

High Availability Automation

Provisions and configures servers, storage, networks, applications and resources, automating best practice IT processes

Enhanced

Tivoli Provisioning Manager, Tivoli Intelligent Orchestrator, Tivoli Configuration Manager, Tivoli System Automation

Powered by TPM


“Star Technology is totally committed to a total on-demand strategy. Automation and virtualization in the data center are the enablers, and IBM Tivoli Intelligent Orchestrator is the tool we need to get us there”

Mark LambTechnical DirectorManaged Services

Star Technology Group

Star Technology Group Delivers On Demand Solutions

Business Challenge Minimize cost of providing managed

services and slow data center growth

On Demand Business Benefits Increases utilization of computing and

human resources Anticipates 75% efficiency increase in

server provisioning over >2,000 servers in data center

Anticipates 60% slow-down in data center density

Enables introduction of on demand services to customers

Enhances responsiveness to new business opportunities


On Demand Support of Business Process Tivoli Intelligent Orchestrator, WebSphere and DB2 Automation

WebSphereServer Pool Database Server

DB2 LPAR 2

DB2 LPAR 1

FedAd Data

Macys.com and Inventory Data

Year End Inventory

Midpriority

Challenge Supporting multiple business processes on a common

IT infrastructure in accordance with business priorities

Solution On demand management of workload and system resources for Macy’s on-line

shopping and FedAd advertising Tivoli Intelligent Orchestrator and Server Allocation for WebSphere Application

Server

Benefits Lower costs and improved IT resource utilization IT aligned with business priorities and achievement of SLAs

High priorityMacys.com

Low priorityFedAd

Internet


IBM Orchestration and ProvisioningDemonstration

Marsha BrundageHigh Performance On Demand Solutions Project Manager

Realizing Your Goals Through Software Asset Management

License Management

Ron NaborsSenior Vice President

Worldwide Sales and MarketingIsogon Corporation

Containing Software Costs and Staying Compliant

IT Asset Management

Hardware Contracts Software

Software Asset Management

Software and relatedcosts are rising

Hardware costs are stable or declining

End-to-End Software Asset Management

IsogonSoftAuditfor z/OS

IBM Tivoli License Manager

Isogon Vista

UNIX/NT

Servers

PCs

Contracts & FinancialsInventory & Usage

Software Asset Management

Activities

Tools

Buy-In Process

Purchasing

StrategicPlanning

Budgeting

Day-to-Day

End-of-Life

Growth

BusinessContingency

Planning

Tools

Buy-In Process

Tools

Buy-In Process

Purchasing

StrategicPlanning

Budgeting

Day-to-Day

End-of-Life

Growth

BusinessContingency

Planning

IBMzSeries

Benefits Resulting from Software Asset Management

I have it

I use it

I’m contracted for it

Eliminate unnecessary licenses

I have it

I use it


Verify license compliance Invoice validation, leveragecontract negotiations

I have it

I use it


I have it

I use it


Cancel maintenance or verify install process

1

2

3

4


Summary and Questions


Take the Next Steps Now!

1. Get educated ! Case studies User groups & Networking

2. Develop your On Demand Automation plan We provide the capabilities If needed, get help through services

3. Talk to your IBM sales rep or business partner about a Free On Demand Automation Assessment

4. Approach On Demand Automation in a step-by-step fashion with the overall vision in mind

Automation helps you move to the On Demand world

Automation Assessment


© Copyright IBM Corporation 2003. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.IBM, the IBM logo, the e-business logo and other IBM products and services are trademarks or registered trademarks of the International Business Machines Corporation, in the United States, other countries or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries or both.Microsoft, Windows, Windows NT and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries or both.All other trademarks, company, products or service names may be trademarks, registered trademarks or service marks of othersDisclaimer: NOTICE – BUSINESS VALUE INFORMATION IS PROVIDED TO YOU 'AS IS' WITH THE UNDERSTANDING THAT THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. IBM DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IBM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY OR RELIABILITY OF THE BUSINESS BENEFITS SHOWN.. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGES, INCLUDING THOSE ARISING AS A RESULT OF IBM'S NEGLIGENCE.WHETHER THOSE DAMAGES ARE DIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL, FLOWING FROM YOUR USE OF OR INABILITY TO USE THE INFORMATION PROVIDED HEREWITH OR RESULTS EVEN IF IBM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ULTIMATE RESPONSIBILITY FOR ACHIEVING THE CALCULATED RESULTS REMAINS WITH YOU.

© 2004 ibm corporation delivering automation with provisioning and orchestration susan blocher...

Documents

ibm orchestration

provisioning slide

tivoli provisioning

ibm iseries

button provisioning

ibm customer engagements

tivoli system automation

case provisioning result