zahra ikram
TRANSCRIPT
Ph.: +92 320 8435312; Email: [email protected]
OBJECTIVE:
My objective is to work on challenging tasks by putting my knowledge and abilities in use for
the purpose of self-growth and organizational success.
PROFESSIONAL EXPERIENCE:
May 2015 - Present Conference Planner (Operations) at Rausing Executive Development
• Includes successful organization and management of executive
training programmes.
• Provide best possible solutions as per SOPs to the participants’
problems.
• Ensuring smooth and flawless programme delivery.
• Multi-tasking and meeting deadlines in fast paced environment.
August 2012 - May 2015 Customer Relationship Officer (CRO) at Bank Alfalah Limited
• Attending customers, resolving their initial queries.
• Maintaining files and TAT of branch.
• Resolves product or service problems by clarifying the
customer's complaint; determining the cause of the problem.
INTERNSHIP:
September 2011 Internee at Bank Alfalah Limited
QUALIFICATION:
2011 - 2015 Masters of Business Administration (MBA - Marketing) from
University of Central Punjab
2009 - 2011 Bachelors of Science (B.Sc.) from Punjab College of Science Lahore
TRAININGS & CERTIFICATIONS:
2016 MS Office (Word Excel Advance, Power Point)
2016 Marketing in the Digital Age from Rausing Executive Development
Centre - Lahore University of Management Sciences (LUMS)
HONORS AND AWARDS:
• Acquire scholarship on the basis of good CGPA in MBA from
UNIVERSITYOF CENTRAL PUNJAB.
• Got Two years of merit scholarship at Punjab College of Science.
REFERENCE: Will be furnished upon request.
ZAHRA IKRAM
CONTACT:
Centre - Lahore University of Management Sciences (L UMS)
CURRICULUM VITAE