young people july 2015
TRANSCRIPT
All you wanted to know about young people in the workplace
by Toronto Training and HR
July 2015
Page 2
CONTENTS3-4 Introduction5-7 Canada’s 2011 census8-11 An alternative classification…12-13 The reciprocity principle 14-15 Unique personality traits of young people16-17 Benefitting society and young people-how Canada compares18-20 Young Canadians by numbers21-22 Challenges facing society-what do young people think?23-24 What do young people think is the purpose of business?25-26 JI + WI=C2 27-29 Comparing the attitudes of Millennials to Baby Boomers30-31 What do young people look for in an employer?32-34 Challenges for organizations hiring young people 35-36 Approaches used to hire the best young talent37-38 Managing the expectations of young people39-41 Creating a culture where young people want to stay42-43 Young people and their managers44-45 A paradigm shift for supervisors46-47 Basic skills to train young people48-49 Skills for success in 21st century Canada 50-51 Conclusion, summary and questions
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Introduction
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Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking15 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:
Training event designTraining event deliveryHR support with an emphasis on reducing costs, saving time plus improving employee engagement and moraleServices for job seekers
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Canada’s 2011 census
Canada’s 2011 census 1 of 2
• Parents of baby boomers
• World War II• Baby boomers• Baby busters• Children of baby
boomers• Generation Z
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Canada’s 2011 census 2 of 2
• Parents of baby boomers 3M/9%
• World War II 1M/4%• Baby boomers
10M/29%• Baby busters 3M/8%• Children of baby
boomers 9M/27%• Generation Z 7M/22%
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An alternative classification…
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An alternative classification 1 of 3
• Traditional• Baby boomers• Generation X• Generation Y• Linkster
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An alternative classification 2 of 3
• Outlook• Work ethic• View of authority• Leadership by• Relationships• Perspective• Turn-offs• Preferred way to
communicate• Approach to
problem solving• Worries
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An alternative classification 3 of 3
• What does respect mean?
• Work values• Influencers• Training focus• Learning format• Learning
environment• Sales &
marketing• Purchase
influences• Financial values
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The reciprocity principle
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The reciprocity principle
• What is the reciprocity principle?
Elements of the reciprocity principle • Reach• Relevance• Reputation• Relation• Referral
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Unique personality traits of young people
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Unique personality traits of young people
• Mass-appeal traits• Young people
personality traits• Brand personalities
appealing to young people
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Benefitting society and young people-how Canada compares
Page 17
Benefitting society and young people-how Canada compares
• Percentage of respondents who feel their organization benefits society
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Young Canadians by numbers
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Young Canadians by numbers 1 of 2
• % of 20-29s living with parents
• Average student debt• % of university-educated
youngsters working in a job that does not need the level of education they studied
• Likelihood of starting a business in the next year compared to Canadian average
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Young Canadians by numbers 2 of 2
• % looking to chart their own course
• Youth unemployment rate compared to Canadian average
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Challenges facing society-what do young
people think?
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Challenges facing society-what do young people think?
Top challenge• Brazil• US/South Korea/India• China/Japan• France/Spain/UK• Germany/Russia• Canada/Australia
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What do young people think is the purpose of
business?
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What do young people think is the purpose of business?
Which country?• Improve society• Generate profit• Drive innovation• Produce goods and
services• Enhance livelihoods
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JI + W1=C2
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JI + WI=C2• JI; job
intelligence
• WI; workplace intelligence
• C2; career capital
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Comparing the attitudes of Millennials
to Baby Boomers
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Comparing the attitudes of Millennials to Baby Boomers 1 of 2
• Employment expectations
• Confidence of supporting older people through taxes
• Employer-provided pensions
• Impact of declining union membership on finding work
• Children’s economic opportunities
• Home ownership at retirement
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Comparing the attitudes of Millennials to Baby Boomers 2 of 2
• What have corporations done following corporate tax cuts?
• Are Governments or businesses more effective at reducing income inequality?
• What caused the 2008-2009 recession?
• How important is Canadian manufacturing for creating jobs?
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What do young people look for in an
employer?
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What do young people look for in an employer?
• Opportunities for career progression
• Competitive salaries or other financial incentives
• Excellent learning & development programs
• Good benefits schemes
• Flexible working arrangements
• International opportunities
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Challenges for organizations hiring
youngsters
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Challenges for organizations hiring youngsters 1 of 2
• Improving students’ perceptions of the organization
• Achieving diversity targets
• Increasing the quality of graduates recruited
• Stepping-up the organization’s profile
• Increasing the quality of students recruited for work placements
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Challenges for organizations hiring youngsters 2 of 2
• Attracting more applications for specific vacancies
• Not enough resources in the graduate recruitment team
• Attracting more applications for work placements or internships
• Limited graduate recruitment marketing budget
• Increased competition from other employers
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Approaches used to hire the best young
talent
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Approaches used to hire the best young talent
• College and university careers services
• Hiring websites• Campus presentations• Careers fairs• Social media• Email services• Advertising in
directories• Skills training sessions• Advertising in sector
guides• Advertising in local
guides
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Managing the expectations of young
people
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Managing the expectations of young people
• Vision• Teamwork• Attitude• Leadership
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Creating a culture where young people
want to stay
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Creating a culture where young people want to stay 1 of 2
• Understand what flexibility means
• Young people enjoy connecting with others in person but more often electronically
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Creating a culture where young people want to stay 2 of 2
• Young people want to make contributions in the workplace but also want to know the workplace is making contributions to the community and expect to be involved
• Provide young people with constant opportunity to learn about the entire operation
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Young people and their managers
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Young people and their managers
• Challenged managers
• Effective managers
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A paradigm shift for supervisors
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A paradigm shift for supervisors
• Millennial mindset• Supervisor mindset
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Basic skills to train young people
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Basic skills to train young people
• Becoming a mature professional
• Establishing profitable relationships
• Demonstrating controlled initiative
• Mastering transferable career skills
• Being proactive about career growth
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Skills for success in 21st century Canada
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Skills for success in 21st century Canada
• Creativity and entrepreneurship
• Critical thinking• Collaboration• Communication• Character• Culture and ethical
citizenship• Computer and digital
technologies
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Conclusion, summary and questions
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Conclusion, summary and questions
ConclusionSummaryVideosQuestions