you can not, not communicate.. how do you interpret this picture?

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You CAN NOT, NOT You CAN NOT, NOT communicate. communicate.

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You CAN NOT, NOT communicate.You CAN NOT, NOT communicate.

How do you interpret How do you interpret this picture?this picture?

How do you interpret How do you interpret this picture?this picture?

How do you interpret How do you interpret this picture?this picture?

Nonverbal Nonverbal CommunicationCommunicationChapter 4Chapter 4

DefinitionDefinition

Nonverbal Communication Nonverbal Communication is is “the process of using “the process of using MESSAGES THAT ARE MESSAGES THAT ARE NOTNOT WORDS to generate meaning” WORDS to generate meaning” (p. 86).(p. 86).

Nonverbal Nonverbal CommunicationCommunication

Nonverbal Nonverbal CommunicationCommunication

Nonverbal Nonverbal CommunicationCommunication

Verbal & Nonverbal Verbal & Nonverbal Comm:Comm:Coexisting TogetherCoexisting Together

RepetitionRepetition Same message sent verbally and Same message sent verbally and

nonverbally.nonverbally.

EmphasisEmphasis Using NV to Using NV to strengthenstrengthen your message. your message.

ComplementationComplementation V & NV add meaning to each other and V & NV add meaning to each other and

expand on either message alone.expand on either message alone.

Verbal & Nonverbal Comm:Verbal & Nonverbal Comm:Coexisting TogetherCoexisting Together

ContradictionContradiction V & NV conflict.V & NV conflict. Lying?Lying?

SubstitutionSubstitution NV says it all.NV says it all.

RegulationRegulation NV used to monitor and control interactions.NV used to monitor and control interactions.

Nonverbal CodesNonverbal Codes

KinesicsKinesics ProxemicsProxemics AttractionAttraction ChronemicsChronemics Haptics (Tactics)Haptics (Tactics) ParalinguisticsParalinguistics ArtifactsArtifacts

Types of Nonverbal Types of Nonverbal CodesCodes

KinesicsKinesics Body Movement and Facial ExpressionsBody Movement and Facial Expressions

Posture, movement, facial expressionsPosture, movement, facial expressions

Types of Nonverbal Types of Nonverbal CodesCodes

Kinesics (continued)Kinesics (continued) EmblemsEmblems – movements that substitute – movements that substitute

words and phrases.words and phrases. Illustrators Illustrators – accompany or reinforce V.– accompany or reinforce V. Affect displaysAffect displays – emotional displays. – emotional displays. RegulatorsRegulators – control flow or pace of – control flow or pace of

interaction.interaction. AdaptorsAdaptors – public adaptations of private – public adaptations of private

behavior.behavior.

Types of Nonverbal Types of Nonverbal CodesCodes

SpaceSpace Proxemics Proxemics (E.T. Hall) – The study of the (E.T. Hall) – The study of the

human use of space and distance.human use of space and distance.

TerritorialityTerritoriality How do you mark a space as YOURS???How do you mark a space as YOURS???

Personal SpacePersonal Space How “close” is close enough???How “close” is close enough???

Types of Nonverbal Types of Nonverbal CodesCodes

ProxemicsProxemics (continued) (continued)

YouYou 0-18’’

18’’-4’

4’-12’12’-Infinity

IntimateIntimate Distance

PersonaPersonall Distance

SocialSocial Distance

PublicPublic Distance

Types of Nonverbal Types of Nonverbal CodesCodes

Physical AttractionPhysical Attraction In groups, discuss what you find In groups, discuss what you find

attractive in potential attractive in potential boyfriends/girlfriendsboyfriends/girlfriends To a large extent, these are learned.To a large extent, these are learned.

http://www.youtube.com/watch?v=pcFlxSlOKNI

Types of Nonverbal Types of Nonverbal CodesCodes

TimeTime ChronemicsChronemics – “the way people organize – “the way people organize

and use time and the messages that are and use time and the messages that are created because of our organization and use created because of our organization and use of it” (p. 89).of it” (p. 89).

Types of Nonverbal Types of Nonverbal CodesCodes

Touching Touching Tactile communicationTactile communication – “the use of touch – “the use of touch

in communication” (p. 90).in communication” (p. 90).

Types of Nonverbal Types of Nonverbal CodesCodes

Paralinguistics – along with wordsParalinguistics – along with words Vocal cuesVocal cues – “all of the oral aspects of – “all of the oral aspects of

sound except words themselves” (p. 92)sound except words themselves” (p. 92)

Types of Nonverbal Types of Nonverbal CodesCodes

Vocal CuesVocal Cues PitchPitch – highness or lowness of voice – highness or lowness of voice RateRate – how rapidly or slowly you speak – how rapidly or slowly you speak InflectionInflection – variety or changes in pitch – variety or changes in pitch

Types of Nonverbal Types of Nonverbal CodesCodes

Vocal CuesVocal Cues VolumeVolume – loudness/softness – loudness/softness QualityQuality – unique voice characteristics – unique voice characteristics

(huskiness, nasality, raspiness, whininess)(huskiness, nasality, raspiness, whininess) Nonword soundsNonword sounds – “mmm” “ahh” “umm” – “mmm” “ahh” “umm”

“huh”“huh”

Types of Nonverbal Types of Nonverbal CodesCodes

Vocal CuesVocal Cues PronunciationPronunciation – correct speech – correct speech

TournamentTournament MomMom

ArticulationArticulation – opposite of mumbling – opposite of mumbling EnunciationEnunciation – pronunciation + articulation – pronunciation + articulation SilenceSilence – lack of sound – lack of sound

Types of Nonverbal Types of Nonverbal CodesCodes

Object languageObject language – “the study of human – “the study of human use of clothing and other artifacts as use of clothing and other artifacts as nonverbal codes” (p. 94).nonverbal codes” (p. 94).

What artifacts do you What artifacts do you see?see?

Questions?Questions?

Group Discussion TimeGroup Discussion Time1.1. What nonverbal artifacts are considered What nonverbal artifacts are considered

undesirable or inappropriate by US/Japan undesirable or inappropriate by US/Japan (in business, family, society)?(in business, family, society)?

2.2. How is space (in general) used differently?How is space (in general) used differently?

3.3. What differs about the way in which What differs about the way in which kinesics are interpreted/used? (emblems, kinesics are interpreted/used? (emblems, illustrators, regulators, etc.)illustrators, regulators, etc.)

4.4. What about clothing? Touching? Public What about clothing? Touching? Public displays of affection?displays of affection?