xurtle surveys

30
tics Valuable Customer Communications with a Unique Survey Tool

Post on 21-Oct-2014

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Plug Xurtle Surveys into your digital communications and add a powerful new marketing weapon. - Collect Customer Satisfaction - Engage Brick and Mortar Customers On Site - Measure Brand Lift - Conduct Targeted Market Research - Meet and Exceed your Customers’ Expectations

TRANSCRIPT

Page 1: Xurtle Surveys

tics

Valuable Customer Communications with a Unique Survey Tool

Page 2: Xurtle Surveys

Plug Xurtle Surveys into your digital communications and add a powerful new marketing weaponHere are some ways to enhance your marketing toolbox…

Page 3: Xurtle Surveys

• Website Usability and Satisfaction Plug-in

• Mobile Customer Engagement Tool• Brand-Lift Measurement Instrument• Market Research Tool• Re-Targeted Customer Feedback

System

Page 4: Xurtle Surveys

“Typical Web Analytics tell us what people do on our website, but I don’t know why and if they even like the site”

Page 5: Xurtle Surveys

Contextual, two-way communications are better tools for measuring website satisfaction

Page 6: Xurtle Surveys

Xurtle Surveys are distributed to several pages throughout a

website, and work as one opinion-collection tool, supplying

business owners contextual feedback and providing customers a

better user experience than pop-ups

Page 7: Xurtle Surveys

See What Your Customers ThinkXurtle Surveys collect customer satisfaction and demographic

data so you know you’re addressing your audience properly

Page 8: Xurtle Surveys

• Website Usability and Satisfaction Plug-in

• Mobile Customer Engagement Tool• Brand-Lift Measurement Instrument• Market Research Tool• Re-Targeted Customer Feedback

System

Page 9: Xurtle Surveys

“My customers tell the whole Internet their opinion of my business before they tell me”

Page 10: Xurtle Surveys

Let Consumers Use Their Mobile Device to Provide Real-Time, Actionable Feedback

Page 11: Xurtle Surveys

Invite your customers to a branded, mobile experience that promotes loyalty and reinforces your brand

Customers scan a code on a receipt, wall poster, or card …

…and interact with feedback tools and other engagement platforms such as social media, special offers, etc.

Page 12: Xurtle Surveys

• Restaurant Service Feedback From the Table• Hotel Satisfaction From the Airport Shuttle• Retail Feedback As They Unpack Their Bags

Page 13: Xurtle Surveys

• Website Usability and Satisfaction Plug-in

• Mobile Customer Engagement Tool• Brand-Lift Measurement Instrument• Market Research Tool• Re-Targeted Customer Feedback

System

Page 14: Xurtle Surveys

“We spend a ton on display ads. But are they working?”

Page 15: Xurtle Surveys

Measure the effective brand lift of creatives and campaigns…

Page 16: Xurtle Surveys

Test different creatives before running the full campaign

One audience sees one ad…

Another audience sees another ad…

And a third audience hasn’t seen either ad…

Page 17: Xurtle Surveys

…Then, everyone sees a brief survey. Did the message lift the brand? Did one creative sell the

brand better than the other?

Page 18: Xurtle Surveys

Xurtle Displays help identify the creatives that will work while

isolating the quality audiences

Page 19: Xurtle Surveys

Make the Most of the Spend and Increase ROI

Xurtle Displays help find the right blend for the campaign

Page 20: Xurtle Surveys

• Website Usability and Satisfaction Plug-in

• Mobile Customer Engagement Tool• Brand-Lift Measurement Instrument• Market Research Tool• Re-Targeted Customer Feedback

System

Page 21: Xurtle Surveys

“We want to know more about our potential customers without spending a fortune.”

Page 22: Xurtle Surveys

Access the voices of a huge, targeted audience…

Page 23: Xurtle Surveys

Display a Xurtle Survey to a targeted audience and get fast results

Page 24: Xurtle Surveys

A Xurtle Display is the tool for simple, fast, affordable Market Research

Page 25: Xurtle Surveys

• Website Usability and Satisfaction Plug-in

• Mobile Customer Engagement Tool• Brand-Lift Measurement Instrument• Market Research Tool• Re-Targeted Customer Feedback

System

Page 26: Xurtle Surveys

“Too many people leave our site without buying anything.”

Page 27: Xurtle Surveys

Open the gateway for online feedback from your non-buyers

Page 28: Xurtle Surveys

Re-targeted surveys ask your would-be customers directly why they didn’t buy

Page 29: Xurtle Surveys

Win Back Customers, Increase SalesXurtle Displays let you open the door of communication

with more online customers

Page 30: Xurtle Surveys

Xurtle Surveys take your marketing efforts to the next level and make the most out of your marketing spend.

• Collect Customer Satisfaction• Engage Brick and Mortar Customers On Site• Measure Brand Lift• Conduct Targeted Market Research• Meet and Exceed your Customers’ Expectations