www.cxagents.com/nz v4 overview briefing feb 2009

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www.cxagents.com/ nz v4 Overview Briefing Feb 2009

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Page 1: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

www.cxagents.com/nzv4 Overview Briefing

Feb 2009

Page 2: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

What is new in CXagents.com v4?

New look and feel

More personalized

Improved site information architecture

Improved functionality and usability

Streamlining the segmentation

Quicker, easier search for information

Page 3: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Member Login Page

Page 4: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Member Loginincludes new registration and forgot “Username” or “Password” facility

, What’s NewShows the 3 latest news items that have been loaded on the website.

Member Login Page

Page 5: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Fare Box

News (Local/Global)

Agent Promotion

Profile/Logout

My inbox

Customer Offers

Travel Advisories

Quick Links

Homepage - Overview

Page 6: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Function as Fare Search short-cuts

Fare SheetSearch by Destination or Fare Sheet Title

Group EnquiryAble to view and reply acceptance

Homepage - Fare Box

Page 7: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Newsi.e. Revise Fuel Surcharge, Rsvn/Tktg New Procedures, Flight Schedule updates.

Homepage - News / Travel Advisories

Advisoriesi.e. New Airport Regulations, Security Measures updates.

Page 8: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Homepage - Customer / Agent Offers

Customer OffersLocal Packages available in the market.

Agent PromotionsPromotions for agents etc.

Page 9: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Homepage - Quick Links

Order CX ItemsPackage brochures, posters etc. request

Downloadable FormsPackage booking forms download

NewsletterPlaneTalk newsletter - CX latest news updates

Online Check-InOnline check in for passenger’s link

Worldwide ContactsCX worldwide reservation office contact number

Page 10: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Fares

Latest Update Fare SheetShow fares that are updated in last 14days

Current Fare SheetShow all current available fares

Archived Fare Sheetshows past fare sheets for references

Page 11: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Reservation PoliciesASR, API, GDS Do & Donts

Ticketing PoliciesTNN, ET Revalidations

BaggageExcess Baggage Charges

Passenger AssistanceSpecial Meals

Special Passenger HandlingWheelchair, UM, MEDA

Policies & Procedures

Page 12: Www.cxagents.com/nz  v4 Overview Briefing Feb 2009

Travel ClassesBusiness and Economy class products

Check-InWorldwide Check-in Airports, Online Check-in information

LoungesWorldwide Lounge Facilities

Frequent Flyers & oneworldMPO, AM, OW partners information

HKIATransit, Departure, Arrival

About Mainland ChinaMaps, City Codes

DestinationCX Worldwide Destinations

Service & Network