www.blbw.co.uk involving local smes as e-procurement suppliers
TRANSCRIPT
www.blbw.co.uk
Involving Local SMEs
as
E-Procurement Suppliers
www.blbw.co.uk
Case Study: Deverill Ltd
www.blbw.co.uk
Peter Beech-Allen
Head of ICT and Regional Collaboration
Business Link Berkshire and Wiltshire
5th June 2003
Involving Local SMEs
as
E-Procurement Suppliers
www.blbw.co.uk
Issues
•Business Link involvement
•Inclusive strategy
•Knowledge and Understanding
•Pilot Groups
•Case Studies and Exemplars
•Adoption and Development
www.blbw.co.uk
SBSSmall Business Service
•The SBS vision is to be the market leader for business support; inspiring, enthusing and engaging businesses to realise fully their local, national and international potential.
• our success is the delivery of a dynamic and flexible portfolio of support that matches the customer needs for tailor-made solutions.
www.blbw.co.uk
UK online for business
•To promote business competitiveness and productivity by:
• ensuring the UK is best place to trade electronically (our focus today is SW)
• enabling businesses to transform themselves and their performance through the use of e-technologies
www.blbw.co.uk
TMBTechnology Means Business:
• TMB is the industry standard for advisers and organisations providing business related ICT advice.
• Independent national standard endorsed by government
• Continuous professional development for advisers
• A nation-wide network of accredited advisers supporting SMEs
• A benchmark of good practice in the provision of ICT & business advice
www.blbw.co.uk
•Opt-in rather than Opt-out
•Plan for Stepped Adoption
•Train Your own Staff
•Common Language
•Common Medium
Inclusive Strategy
www.blbw.co.uk
PSA (TARGET 2) – DEVELOPING E-GOVERNMENT
To improve the general competitiveness of local
business by stimulating the use of e-procurement
and e-commerce by <local> based industries.
PSA Strategy
www.blbw.co.uk
• E-business involves a systemic understanding of people, process, organisation, culture and technology
• it involves changes in all these areas and these outcomes need to be congruent
• findings show undue focus on technology
if e-business is a 4 lap race, most SMEs are on lap 1
The Real Deal
www.blbw.co.uk
The e-business issues
CorporateStrategy
Contracts andContractors
Logisticsand Resources
MarketingStrategies
Communication
ValueEngineering
Technologiesand Tactics
CreativeProcesses
Customer Careand Support
Presentationand Utilisation
Legislationand Good Practice
Style andBranding
www.blbw.co.uk
•Hardware•PCs (capability, speed)•Connectivity (email, internet)
•Software•Office Suites (Lotus, MS Office)•Accounting (Sage, Quick-en/books, TAS)
•Infrastructure•Networks (LAN, WAN, VPN)
•Ability•Skills
•Resource•Personnel
•Support•External or Internal
Knowledge and Understanding
Of Your Suppliers
www.blbw.co.uk
The Journey
ICT ADVICE
Business Link
www.blbw.co.uk
•Research Supplier Base•Raise Awareness•Pilot
•Expand to Next/ALL Sectors of Supplier Base•Educate•Convert•Train•Live Run•Review Develop•Develop Review
Strategic Process
•Pick Test Group•Educate•Convert•Train•Run Live Pilot•Review and Develop
Representative Large Medium Small
Supplier Sectors Stationary Maintenance Capital Items
www.blbw.co.uk
Benefits of the Programme for the Suppliers
• Improved communication
• Improve customer service
• Reduced lead times for payment
• Reduced administration costs
• Support to plan/implement e-Business
• Etc, etc, etc
KEY are the benefits to Suppliers
www.blbw.co.uk
Commitment from the Suppliers
• Desire from the top to improve
• Drive to increase benefits from:
• Lean Supply Chain Management & e-Business
• No major disruption pending
• Commits resource to implementation
• Completes necessary support
• Works with their supply chain
• Willing to make change
www.blbw.co.uk
•Relevant Range
•Peer Groups
•Identified Benefits
•Warts and all
•Agreed Level of
Expectation
•Reference Sites
•Continuous Process
Case Studies and Exemplars
www.blbw.co.uk
Case Study: CDS Limited
www.blbw.co.uk
Helping to makeInformation and
Communication Technologies work harder for Businesses
Peter Beech-Allen
Head of ICT and Regional Collaboration
Business Link Berkshire and Wiltshire