WWT Professional Services

A PORTFOLIO OF OUR OFFERINGS

Service OfferingsWWT’s Professional Services organization performs advisory and deployment

services across a number of technology related areas. WWT also provides

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resource requirements associated with project-based and ongoing

operational activities.

ADVISORY SERVICES

WWT supports customers in evaluating technology and planning solutions

by offering assessments, proofs of concept and other consulting services.

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can incorporate key resources such as our Advanced Technology Center

(ATC), a collaborative ecosystem used to design, build, educate, demonstrate

and deploy innovative products and integrated solutions for our customers

and partners around the globe.

DEPLOYMENT SERVICES

WWT’s project-based deployment services provide deliverables according to

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based project management methodology coupled with our proprietary

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delivers successful projects across a range of sizes, scopes and levels of

technology integration.

STAFFING SERVICES

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augmentation offerings. Each personalized solution is driven via a thorough

understanding of our customers’ technical and business needs. Our technical

professionals are the industry’s best and brightest with access to world-class

labs and training libraries, reach-back into a nationwide team of a thousand

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WWT can provide onsite management of our team, offering a single point of

contact to direct day-to-day objectives with a focus on business outcomes.

Technology PracticesNETWORKING

WWT offers enterprise networking services ranging from turnkey

assessments to sophisticated deployments. Our leading-edge capabilities

include product testing, proofs of concept and global staging to streamline

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generation networking solutions includes data center, WAN migration and

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platforms.

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services revenue

The vision held by WWT’s Professional Services organization is to impress our customers with a level of service that far exceeds industry standards and is acknowledged by our customers. Our strategy for accomplishing this vision focuses on three key elements:

CUSTOMER DELIGHT

Customers are notably impressed by our

level of service and express delight in

partnering with WWT.

LEADERSHIP IS LOCAL

Our team members are trained to act as

leaders of our business regardless of the

level of engagement with customers and

peers. Team members are encouraged to

leverage their local expertise and take on a

leadership role in making key decisions.

VISION BEYOND THE SCOPE

WWT’s priority is to understand the

customer’s true objectives, including

business needs and other factors driving

a project’s scope. If an unforeseen

circumstance arises, it can be addressed in

lock-step agreement.

WWT PROFESSIONAL SERVICES

MOBILITY

As oversaturated wireless networks reduce performance, the costly and

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wireless solutions that allow organizations to harness business intelligence

capabilities within the network and improve customer loyalty by enhancing

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DISCIPLINES: Wireless, Location Services

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COLLABORATION

Each organization’s journey toward strong and effective collaboration is unique

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of remote workers. WWT supports the collaboration journey with a robust set

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Center Enterprise (UCCE) product enables customers to achieve technology

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SECURITY

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projects that achieve key objectives, such as establishing awareness, optimizing

defense capabilities and responding to threats, breaches and compliance gaps.

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to threat management, with CARA, our cybersecurity reference architecture.

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response to form the foundation of an organization’s security model, CARA

combines network access tools, aggregated sensor data, threat feeds and

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functional domains.

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EXECUTION

WWT’s Methodologies for Achieving

Operational Excellence and Customer

Delight

Quality, Repeatability, Scalability

WWT PROFESSIONAL SERVICES

COMPUTE AND CLOUD

Operating within our data center services group, the compute and cloud

services team addresses challenges related to how IT is consumed. We deliver

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developing roadmaps for infrastructure management and implementing cloud

infrastructure architectures in support of diverse business teams.

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services revenue

STORAGE

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aligns storage architectures with the economic and performance drivers of

our customers. Using our Advanced Technology Center’s labs for research

and development, testing, training and integration, our teams have an

environment to develop and test service methodologies and standards.

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level.

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BIG DATA

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customers navigate a crowded technology landscape so they can integrate

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Analytics-Ready Infrastructure

FACILITIES INFRASTRUCTURE

WWT assists organizations in optimizing physical infrastructure by solving

facilities challenges associated with the power, cabling and space required

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receive the support needed to seamlessly deploy the latest technologies,

ensure reliable networking and enhance system performance. Ranging from

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to operational success

DISCIPLINES: Power, Cabling, Containers, Space, Safety, Cooling

STRENGTH AND EXPERIENCE

• More than 2,100 projects completed per

year

• Investment in today’s cutting-edge

technologies

• Extensive large-scale program rollout

experience

• Strong partner relationships with

international coverage

• $180M in 2015 revenue with 38% CAGR

over last 5 years

PROVEN METHODOLOGY

• Rigorous delivery methodology applied

to all projects

• Mandatory engineering peer reviews

• Reference architectures and practice

standards

• Deep experience in large enterprise

programs

• Lab and proof-of-concept capabilities

WWT PROFESSIONAL SERVICES