world travel & tourism council economic impact 2014 united states

The Authority on World Travel & Tourism

Travel & Tourism Economic impact 2014 United StateS

For more information, please contact:

Rochelle TurnerHead of Research

[email protected]

©2014 World Travel & Tourism Council

WTTC Travel & Tourism Economic Impact 2014

The World Travel & Tourism Council (WTTC) has been investing in economic impact research for over 20 years in order to assess and quantify the value of Travel & Tourism’s contribution to GDP and employment. We now produce reports and forecasts of the sector’s impact in 184 countries and 24 geographic and economic regions in the world. Our 10-year forecasts provide unique information and seek to better equip both public and private bodies with empirical evidence for their policy making and investment decisions.

2013 proved to be another successful year for the Travel & Tourism industry. Our latest annual research, conducted in conjunction with our research partner Oxford Economics, shows Travel & Tourism’s contribution to world GDP grew for the fourth consecutive year in 2013, helped especially by strong demand from international travellers. Visitor exports, the measure of money spent by these international tourists, rose by 3.9% at a global level year on year, to US$1.3trillion, and by over 10% within South East Asia. It is clear that the growth in Travel & Tourism demand from emerging markets continues with pace, as large rising middle-classes, especially from Asia and Latin America, are willing and more able than ever to travel both within and beyond their borders.

In 2013, Travel & Tourism’s total contribution to the global economy rose to 9.5% of global GDP (US $7 trillion), not only outpacing the wider economy, but also growing faster than other significant sectors such as financial and business services, transport and manufacturing. In total, nearly 266 million jobs were supported by Travel & Tourism in 2013 - 1 in 11 of all jobs in the world. The sustained demand for Travel & Tourism, together with its ability to generate high levels of employment continues to prove the importance and value of the sector as a tool for economic development and job creation.

The outlook for Travel & Tourism in 2014 is also very positive, with Total Travel & Tourism GDP growth forecast to reach 4.3%. Much of this growth is being driven by higher consumer spending as the recovery from recession gathers pace and is becoming firmly established. Tourists are expected to spend more per trip and stay longer on their holidays in 2014, while long haul travel, especially among the European markets, is also expected to gain a greater share of international tourism demand. Profitability for travel companies should also start to edge up, bringing opportunities for further job creation in the process.

Travel & Tourism forecasts over the next ten years also look extremely favourable, with predicted growth rates of over 4% annually that continue to be higher than growth rates in other sectors. Capitalising on the opportunities for this Travel & Tourism growth will, of course, require destinations and regional authorities, particularly those in emerging markets, to create favourable business climates for investment in the infrastructure and human resource support necessary to facilitate a successful and sustainable tourism sector. At the national level, governments can also do much to implement more open visa regimes and to employ intelligent rather than punitive taxation policies. If the right steps are taken, Travel & Tourism can be a true force for good.

David ScowsillPresident & CEOWTTC

Foreword

Foreword

2014 Annual Research: Key Facts ...............................................1

Defining the Economic Contribution of Travel & Tourism .............2

Travel & Tourism’s Contribution to GDP .......................................3

Travel & Tourism’s Contribution to Employment ..........................4

Visitor Exports and Investment ....................................................5

Different Components of Travel & Tourism ...................................6

Country Rankings: Absolute Contribution, 2013 ..........................7

Country Rankings: Relative Contribution, 2013 ...........................8

Country Rankings: Real Growth, 2014 .........................................9

Country Rankings: Long Term Growth, 2014-2024 ....................10

Summary Tables: Estimates & Forecasts ...................................11

The Economic Contribution of Travel & Tourism: Real 2013 Prices ........................................................................12

The Economic Contribution of Travel & Tourism: Nominal Prices ...........................................................................13

The Economic Contribution of Travel & Tourism: Growth ..........14

Glossary .....................................................................................15

Methodological Note ..................................................................16

Regions, Sub-regions, Countries ...............................................17

Use of MaTeRial is aUTHoRised, PRovided soURCe is aCknoWledged

Harlequin Building, 65 southwark street, london, se1 0HR, Uk Tel: +44 (0)20 7481 8007 email: [email protected] www.wttc.org

The Economic Impact of Travel & Tourism 2014

Contents

1All values are in constant 2013 prices & exchange rates

= Total contribution of Travel & Tourism

United States

2014 ANNUAL RESEARCH: KEY FACTS 2014 forecast

EMPLOYMENT: DIRECT CONTRIBUTION

EMPLOYMENT: TOTAL CONTRIBUTION

VISITOR EXPORTS

INVESTMENT

WORLD RANKING (OUT OF 184 COUNTRIES):Relative importance of Travel & Tourism's total contribution to GDP

1ABSOLUTE

Size in 2013

104

Contribution to GDP in 2013

RELATIVE SIZE

130GROWTH2014 forecast

Total Contribution of Travel & Tourism to GDP

Breakdown of Travel & Tourism's Total Contribution to GDP and Employment 2013

2013 US$bn GDP (2013 US$bn)

Direct Indirect Induced

0

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Em

plo

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WTTC Travel & Tourism Economic Impact 2014 1

The direct contribution of Travel & Tourism to GDP was US$450.2bn (2.7% of total GDP) in 2013, and is forecast to rise by 3.5% in 2014, and to rise by 3.7% pa, from 2014-2024, to US$671.5bn (3.0% of total GDP) in 2024.

The total contribution of Travel & Tourism to GDP was US$1,416.0bn (8.4% of GDP) in 2013, and is forecast to rise by 3.1% in 2014, and to rise by 3.5% pa to US$2,056.2bn (9.0% of GDP) in 2024.

In 2013 Travel & Tourism directly supported 5,434,500 jobs (3.8% of total employment). This is expected to fall by 0.1% in 2014 and rise by 1.9% pa to 6,542,000 jobs (4.1% of total employment) in 2024.

In 2013, the total contribution of Travel & Tourism to employment, including jobs indirectly

Visitor exports generated US$190.1bn (8.4% of total exports) in 2013. This is forecast to grow by 2.5% in 2014, and grow by 4.0% pa, from 2014-2024, to US$289.0bn in 2024 (7.4% of total).

Travel & Tourism investment in 2013 was US$145.7bn, or 4.6% of total investment. It should rise by 4.5% in 2014, and rise by 4.1% pa over the next ten years to US$227.0bn in 2024 (4.5% of total).

2024

GDP: DIRECT CONTRIBUTION

GDP: TOTAL CONTRIBUTION

supported by the industry, was 9.8% of total employment (14,120,500 jobs). This is expected to rise by 1.0% in 2014 to 14,264,500 jobs and rise by 2.1% pa to 17,560,000 jobs in 2024 (11.0% of total).

135LONG-TERM GROWTH

Forecast 2014-2024

1

●

●

●


Defining the economic

contribution of Travel & Tourism

Travel & Tourism is an important economic activity in most countries around the world. As well as its direct economic impact, the industry has significant indirect and induced impacts. The UN Statistics Division-approved Tourism Satellite

Accounting methodology (TSA:RMF 2008) quantifies only the direct contribution of Travel & Tourism. But WTTC recognises that Travel & Tourism's total contribution is much greater, and aims to capture its indirect and induced impacts through its annual research.

DIRECT CONTRIBUTION

The direct contribution of Travel & Tourism to GDP reflects the ‘internal’ spending on Travel & Tourism (total spending within a particular country on Travel & Tourism by residents and non-residents for business and leisure purposes) as well as government 'individual' spending - spending by government on Travel & Tourism services directly linked to visitors, such as cultural (eg museums) or recreational (eg national parks).

The direct contribution of Travel & Tourism to GDP is calculated to be consistent with the output, as expressed in National Accounting, of tourism-characteristic sectors such as hotels, airlines, airports, travel agents and leisure and recreation services that deal directly with tourists.The direct contribution of Travel & Tourism to GDP is calculated from total internal spending by ‘netting out’ the purchases made by the different tourism sectors. This measure is

consistent with the definition of Tourism GDP, specified in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008).

TOTAL CONTRIBUTION

The total contribution of Travel & Tourism includes its ‘wider impacts’ (ie the indirect and induced impacts) on the economy. The ‘indirect’ contribution includes the GDP and jobs supported by:

Travel & Tourism investment spending – an important aspect of both current and future activity that includes investment activity such as the purchase of new aircraft and construction of new hotels;

Government 'collective' spending, which helps Travel & Tourism activity in many different ways as it is made on behalf of the ‘community at large’ – eg tourism marketing and promotion, aviation, administration, security services, resort area security services, resort area sanitation services, etc;

Domestic purchases of goods and services by the sectors dealing directly with tourists - including, for example, purchases of food and cleaning services by hotels, of fuel and catering services by airlines, and IT services by travel agents.

The ‘induced’ contribution measures the GDP and jobs supported by the spending of those who are directly or indirectly employed by the Travel & Tourism industry.

PLEASE NOTE THAT DUE TO CHANGES IN METHODOLOGY BETWEEN 2010 AND 2011, IT IS NOT POSSIBLE TO COMPARE FIGURES PUBLISHED BY WTTC FROM 2011 ONWARDS WITH THE SERIES PUBLISHED IN PREVIOUS YEARS.

UNITED STATES: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO GDP

UNITED STATES: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO GDP

1 All values are in constant 2013 prices & exchange rates

3

Travel & Tourism's

contribution to GDP1

The direct contribution of Travel & Tourism to GDP in 2013 was US$450.2bn (2.7% of GDP). This is forecast to rise by 3.5% to US$465.8bn in 2014.This primarily reflects the economic activity generated by industries such as hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). But it also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

The direct contribution of Travel & Tourism to GDP is expected to grow by 3.7% pa to US$671.5bn (3.0% of GDP) by 2024.

0

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Constant 2013 US$bn % of whole economy GDP

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2024

induced income impacts, see page 2) was US$1,416.0bn in 2013 (8.4% of GDP) and is expected to grow by 3.1% to US$1,460.5bn (8.4% of GDP) in 2014.

It is forecast to rise by 3.5% pa to US$2,056.2bn by 2024 (9.0% of GDP).

Constant 2013 US$bn


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2013 2014 2024202420240.0

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2013 2014 20242024

% of whole economy GDP



The total contribution of Travel & Tourism to GDP (including wider effects from investment, the supply chain and

UNITED STATES: DIRECT CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT

UNITED STATES: TOTAL CONTRIBUTION OF TRAVEL & TOURISM TO EMPLOYMENT

4

Travel & Tourism generated 5,434,500 jobs directly in 2013 (3.8% of total employment) and this is forecast to fall by 0.1% in 2014 to 5,426,500 (3.7% of total employment).

This includes employment by hotels, travel agents, airlines and other passenger transportation services (excluding commuter services). It also includes, for example, the activities of the restaurant and leisure industries directly supported by tourists.

By 2024, Travel & Tourism will account for 6,542,000 jobs directly, an increase of 1.9% pa over the next ten years.

0.0

1,000.0

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'000 jobs % of whole economy employment

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The total contribution of Travel & Tourism to employment (including wider effects from investment, the supply

By 2024, Travel & Tourism is forecast to support 17,560,000 jobs (11.0% of total employment), an increase of 2.1% pa over the period.

'000 jobs


0.0

2,000.0

4,000.0

6,000.0

8,000.0

10,000.0

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2013 2014 202420242024

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2013 2014 20242024

% of whole economy employment



Travel & Tourism's

contribution to employment

chain and induced income impacts, see page 2) was 14,120,500 jobs in 2013 (9.8% of total employment). This is forecast to rise by 1.0% in 2014 to 14,264,500 jobs (9.8% of total employment).

2024

2024

VISITOR EXPORTS

UNITED STATES: VISITOR EXPORTS AND INTERNATIONAL TOURIST ARRIVALS

INVESTMENT

UNITED STATES: CAPITAL INVESTMENT IN TRAVEL & TOURISM

1 All values are in constant 2013 prices & exchange rates

5

Visitor Exports and Investment1

Visitor exports are a key component of the direct contribution of Travel & Tourism. In 2013,United States generated US$190.1bn in visitor exports. In 2014, this is expected to grow by 2.5%, and the country is expected to attract 72,540,000 international tourist arrivals.

By 2024, international tourist arrivals are forecast to total 123,733,000, generating expenditure of US$289.0bn, an increase of 4.0% pa.

Constant 2013 US$bn Foreign visitor exports as % of total exports

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2024

Travel & Tourism is expected to have attracted capital investment of US$145.7bn in 2013. This is expected to rise by 4.5% in 2014, and rise by 4.1% pa over the next ten years to US$227.0bn in 2024.

Travel & Tourism’s share of total national investment will fall from 4.6% in 2014 to 4.5% in 2024.

Constant 2013 US$bn

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Foreign tourist arrivals (RHS)

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2024

Leisure spending

Business spending

Foreign visitor spending

Domestic spending

Direct

Induced

Indirect

30.2%

8.0%

7.9% 1 All values are in constant 2013 prices & exchange rates

46.1%

(c) Government collective

Indirect is the sum of:

(a) Supply chain

(b) Investment

70.8%

29.2%

31.8%

22.1%

20.2%

79.8%

6 WTTC Travel & Tourism Economic Impact 2014

Different components of

Travel & Tourism1

United StatesTravel & Tourism's Contribution to GDP:

Business vs Leisure, 2013 Leisure travel spending (inbound and domestic) generated 70.8% of direct Travel & Tourism GDP in 2013 (US$667.4bn) compared with 29.2% for business travel spending (US$274.7bn).

Business travel spending is expected to grow by 5.4% in 2014 to US$289.4bn, and rise by 2.9% pa to US$383.3bn in 2024.

Leisure travel spending is expected to grow by 2.6% in 2014 to US$684.8bn, and rise by 4.1% pa to US$1,021.9bn in 2024.

United States

Domestic vs Foreign, 2013

Travel & Tourism's Contribution to GDP:

Domestic travel spending generated 79.8% of direct Travel & Tourism GDP in 2013 compared with 20.2% for visitor exports (ie foreign visitor spending or international tourism receipts).

Domestic travel spending is expected to grow by 3.7% in 2014 to US$779.4bn, and rise by 3.7% pa to US$1,116.2bn in 2024.

Visitor exports are expected to grow by 2.5% in 2014 to US$194.8bn, and rise by 4.0% pa to US$289.0bn in 2024.

b

a

c

United StatesBreakdown of Travel & Tourism's Total Contribution to GDP, 2013

The Travel & Tourism industry contributes to GDP and employment in many ways as detailed on page 2.

The total contribution of Travel & Tourism to GDP is three times greater than its direct contribution.

2013 2013(US$bn) (US$bn)

1 United States 450.2 1 United States 1416.0

Americas Average 234.0 Americas Average 700.8

3 Japan 108.6 3 Japan 339.9

4 France 100.4 4 United Kingdom 268.6

5 United Kingdom 90.3 5 France 246.2

6 Italy 81.9 7 Spain 203.8

9 Spain 74.2 8 Italy 201.8

10 Germany 58.5 10 Germany 164.2

11 Australia 39.0 11 Australia 151.1

21 Canada 19.4 15 Canada 81.8

World Average 18.0 World Average 55.0

29 Greece 14.2 27 Greece 35.8

2013 2013'000 jobs '000 jobs



9 United Kingdom 1765.2 8 Japan 4496.9

11 Japan 1447.2 11 United Kingdom 4020.1

15 France 1195.5 16 France 2833.0

16 Italy 1105.9 17 Spain 2655.7

20 Spain 866.4 18 Italy 2619.0

World Average 799.8 21 Germany 2093.4

23 Germany 765.9 World Average 2017.4


42 Canada 326.5 36 Canada 960.4

44 Greece 319.5 46 Greece 657.1

2013 2013(US$bn) (US$bn)



3 Japan 35.2 2 Spain 62.0

5 Germany 25.6 3 France 56.0

8 Australia 20.6 5 Germany 47.3

10 France 18.6 9 Italy 42.1

11 Spain 17.7 10 United Kingdom 39.2

13 United Kingdom 15.4 21 Australia 18.6

16 Italy 10.8 22 Canada 17.2

17 Canada 9.7 24 Greece 15.7

World Average 4.2 27 Japan 15.1

38 Greece 3.6 World Average 7.0

Capital InvestmentVisitorExports

The competing destinations selected are those that offer a similar tourism product and compete for tourists from the same set of origin markets. These tend to be, but are not exclusively, geographical neighbours.

The tables on pages 7-10 provide provide brief extracts from the full WTTC Country League Table Rankings, highlighting comparisons with competing destinations as well as with the world and regional average.

Travel & Tourism's Direct Contribution to GDP Contribution to GDP

Travel & Tourism's Total

Travel & Tourism's Direct Contribution to Employment

Travel & Tourism's Total Contribution to Employment

Travel & Tourism

Country rankings: Absolute contribution, 2013

7WTTC Travel & Tourism Economic Impact 2014

Averages in above tables are simple cross-country averages.

2013 2013% share % share


46 Spain 5.7 43 Spain 15.7

68 Italy 4.2 75 United Kingdom 10.5

79 France 3.9 78 Italy 10.3


World 2.9 World 9.5

Americas 2.9 86 France 9.5

114 United States 2.7 Americas 8.5

117 Australia 2.6 104 United States 8.4

136 Japan 2.2 123 Japan 6.9





45 United Kingdom 5.5 43 Spain 15.8

50 Spain 5.2 58 United Kingdom 12.5

55 Italy 4.9 59 Australia 12.4

64 Australia 4.5 64 Italy 11.6

67 France 4.4 72 France 10.5


Americas 3.6 Americas 9.3

World 3.4 World 8.9

132 Japan 2.3 118 Japan 7.1





61 Spain 7.9 71 Spain 13.7



101 United States 4.6 103 Italy 7.0

107 United Kingdom 4.4 Americas 6.8

World 4.4 108 Australia 6.1

111 Germany 4.3 World 5.4


134 Japan 3.3 145 Canada 3.2

138 Italy 3.2 156 Germany 2.7

167 Canada 2.2 166 Japan 1.9





Travel & Tourism InvestmentContribution to Total Capital Investment

Visitor ExportsContribution to Total Exports


Country rankings: Relative contribution,2013

8

2014 2014% growth % growth

88 Canada 4.5 World 4.3

World 4.3 109 Canada 3.9

Americas 3.6 Americas 3.5


131 Spain 3.1 134 Greece 3.0

132 Greece 3.1 143 Australia 2.7

141 Germany 2.9 150 United Kingdom 2.5

146 United Kingdom 2.8 156 France 2.2


151 France 2.6 161 Spain 2.0

153 Italy 2.6 165 Germany 1.9

155 Japan 2.4 170 Japan 1.5


78 Spain 3.4 88 Greece 2.7

87 Canada 3.0 Americas 2.5

102 Greece 2.6 World 2.5

World 2.2 112 Canada 2.1

123 Italy 2.0 118 Spain 1.9


125 France 1.9 131 Italy 1.3

126 Germany 1.9 139 United States 1.0

132 Japan 1.7 145 Germany 0.9

140 United Kingdom 1.2 147 Japan 0.8

155 Australia 0.2 149 United Kingdom 0.6

160 United States -0.1 150 Australia 0.5


55 Germany 7.3 5 Japan 12.9

Americas 5.8 58 Germany 6.8

World 5.7 62 Greece 6.6

81 United Kingdom 5.4 63 Spain 6.6

98 United States 4.5 85 Canada 5.3

102 Japan 4.4 World 4.8

104 Italy 4.3 97 France 4.6


122 Canada 3.4 120 United Kingdom 3.3

135 France 2.7 Americas 3.3

160 Greece 0.9 137 United States 2.5

171 Spain -0.3 148 Australia 1.8



Travel & TourismInvestment

VisitorExports



Country rankings: Real growth,

2014


2014 - 2024 2014 - 2024% growth pa % growth pa

World 4.2 World 4.2

Americas 3.9 119 Canada 3.7

118 United States 3.7 121 Greece 3.7

125 Canada 3.6 Americas 3.7


140 Greece 3.4 150 United Kingdom 3.1


176 Italy 2.3 176 France 2.1

177 France 2.3 177 Italy 2.0

179 Spain 1.8 179 Spain 1.9


183 Japan 1.4 184 Japan 1.0


Americas 2.2 World 2.4

100 Italy 2.1 81 Greece 2.3

World 2.0 Americas 2.2


117 Greece 1.7 120 Canada 1.6

120 United Kingdom 1.7 125 Italy 1.6


137 Spain 1.5 139 Spain 1.3

156 Canada 0.8 140 France 1.3


165 Japan 0.6 165 Germany 0.3

169 Germany 0.4 169 Japan 0.3


World 5.1 84 United Kingdom 4.5

71 Greece 5.0 Americas 4.4

Americas 4.6 World 4.2

98 Canada 4.2 101 United States 4.0

106 United States 4.1 112 Japan 3.8

107 Spain 4.0 113 Greece 3.8

130 United Kingdom 3.3 141 Germany 3.0

143 Germany 3.0 161 Spain 2.4

158 Italy 2.3 163 Australia 2.4

165 Australia 2.1 167 Canada 2.2

167 France 2.0 172 France 2.1

182 Japan 0.9 179 Italy 1.6

Contribution to Capital InvestmentVisitor ExportsContribution to Exports





Travel & Tourism Investment


Country rankings: Long term growth, 2014 - 2024

10

2014

United States US$bn % of total Growth2 US$bn % of total Growth3

Direct contribution to GDP 450.2 2.7 3.5 671.5 3.0 3.7

Total contribution to GDP 1,416.0 8.4 3.1 2,056.2 9.0 3.5

Direct contribution to employment4 5,435 3.8 -0.1 6,542 4.1 1.9

Total contribution to employment4 14,121 9.8 1.0 17,560 11.0 2.1

Visitor exports 190.1 8.4 2.5 289.0 7.4 4.0

Domestic spending 752.0 4.5 3.7 1,116.2 4.9 3.7

Leisure spending 667.4 1.9 2.6 1,021.9 2.1 4.1

Business spending 274.7 0.8 5.4 383.3 0.8 2.9

Capital investment 145.7 4.6 4.5 227.0 4.5 4.112013 constant prices & exchange rates; 22014 real growth adjusted for inflation (%); 32014-2024 annualised real growth adjusted for inflation (%); 4'000 jobs

2014

Americas US$bn % of total Growth2 US$bn % of total Growth3

Direct contribution to GDP 702.0 2.9 3.6 1,064.5 3.2 3.9


Direct contribution to employment4 15,635 3.6 2.0 19,767 3.9 2.2


Visitor exports 286.0 6.8 3.3 454.4 6.4 4.4

Domestic spending 1,124.7 4.6 3.7 1,678.2 5.0 3.7

Leisure spending 1,054.0 2.1 3.1 1,627.6 2.4 4.1

Business spending 356.6 0.7 5.2 505.0 0.7 3.0

Capital investment 238.0 4.9 5.8 395.9 5.2 4.612013 constant prices & exchange rates; 22014 real growth adjusted for inflation (%); 32014-2024 annualised real growth adjusted for inflation (%); 4'000 jobs

2014

Worldwide US$bn % of total Growth2 US$bn % of total Growth3

Direct contribution to GDP 2,155.5 2.9 4.3 3,379.3 3.1 4.2


Direct contribution to employment4 100,893 3.4 2.2 126,255 3.7 2.0


Visitor exports 1,295.9 5.4 4.8 2,052.4 5.2 4.2

Domestic spending 3,220.6 4.4 4.2 5,057.1 4.8 4.2

Leisure spending 3,412.8 2.2 4.3 5,451.2 2.4 4.4

Business spending 1,103.7 0.7 4.7 1,661.1 0.7 3.7

Capital investment 753.8 4.4 5.7 1,308.5 4.9 5.112013 constant prices & exchange rates; 22014 real growth adjusted for inflation (%); 32014-2024 annualised real growth adjusted for inflation (%); 4'000 jobs

2024

2013 2024

2013 2024

2013

2013

2013 2013

% of total refers to each indicator's share of the relevant whole economy indicator such as GDP and employment. Visitor exports is shown relative to total exports of goods and services.

WTTC Travel & Tourism Economic Impact 2014 11

Summary tables:Estimates & Forecasts

1

1

1

1

1

1

Domestic spending is expressed relative to whole economy GDP. For leisure and business spending, their direct contribution to Travel & Tourism GDP is calculated as a share ofwhole economy GDP (the sum of these shares equals the direct contribution). Investment is relative to whole economy investment

2008 2009 2010 2011 2012 2013 2014E 2024F

Domestic expenditure

(includes government individual spending)

3. Internal tourism consumption

(= 1 + 2 )

4. Purchases by tourism providers,

including imported goods

(supply chain)

5. Direct contribution of Travel & Tourism to GDP(= 3 + 4)

Other final impacts

(indirect & induced)

6. Domestic supply chain

11. Total contribution of Travel & Tourism to GDP(= 5 + 6 + 7 + 8 + 9 + 10)

Employment impacts ('000)

12.

Other indicators

14. Expenditure on outbound travel

424.8 387.5 450.2 465.8397.6 425.0 438.8

-480.1-489.4 -397.8 -468.6-418.6

2.

163.8 138.3 151.2

750.4 647.0 665.0

918.9

752.0 779.4

United States

(US$bn, real 2013 prices)

1. Visitor exports 178.0 190.1 194.8167.0 289.0

726.6 1116.2740.8

646.8

-80.8

942.0 974.2 1405.2

-733.7-491.8 -508.4

433.7

152.3

914.2 785.3 816.3 893.6

5,828.7 5,341.6 5,272.7 5,433.1

14,265

671.5

17,560

2,056.2

5,426.7 6,542.3

-44.1

322.2

1,460.5

448.7397.0 332.7

Induced

1,380.6 1,238.5

154.0

112.1 115.3

1,249.6

303.0 278.6 277.1

124.8 129.8

9.

1,336.8 1,385.4

7. Capital investment

8. Government collective spending

10.

-37.4 -29.5 -33.4 -34.4 -37.5

355.2 409.4 422.7

134.8 126.4

118.2 116.7

140.1

165.6

Direct contribution of Travel & Tourism to employment

Imported goods from indirect spending -40.3

115.1 122.1

14,020 13,981 14,121

293.7

227.0181.0 145.7

150.7116.3 114.0 115.5

305.0 312.7

5,367.5 5,434.7

1,416.0

441.1

13.

122.5 107.8 110.4

Total contribution of Travel & Tourism to employment

15,300 13,822 13,409


The economic contribution ofTravel & Tourism: Real 2013 prices

2008 2009 2010 2011 2012 2013 2014E 2024F




(= 1 + 2 )



(supply chain)


Other final impacts





12.

Other indicators


Historical data for concepts has been benchmarked to match reported TSA data where available.

395.8 363.8 450.2 472.2377.8 411.7 432.5

-473.2 -491.8 -515.3

197.5175.5 190.1

905.7 942.0

152.6 129.8 143.7

United States

(US$bn, nominal prices)

1. Visitor exports 161.8 356.6

2. 699.1 607.4 631.8 703.9 730.2 752.0 790.0

-44.7 -99.7

851.7 737.2 775.5 865.7

-455.9 -373.4 -454.0-397.7

1,377.5

987.5 1,734.2

-905.5

5,828.7 5,341.6 5,272.7 5,433.1

14,265

828.7

17,560

2,537.6

5,426.7 6,542.3

185.9

1,480.4

454.8 798.2369.9 312.3

326.6Induced

-33.3 -36.9

337.5 396.6 416.6 433.7

1,162.7 1,187.2

282.3 261.5 263.3

131.6

9.

1,295.0 1,365.6



1,286.2

10.

-34.8 -27.7 -31.8

204.4


Imported goods from indirect spending -40.3

111.5 120.3

14,020 13,981 14,121

124.8

138.1 145.7 154.4 280.2168.6 144.5 128.0 122.5

104.4 108.2 112.3 113.1 114.6 114.0 117.1

13,409

284.5 300.7 312.7

5,367.5 5,434.7

1,416.0

*Concepts shown in this table align with the standard table totals as described in the 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA: RMF 2008) developed by the United Nations Statistical Division (UNSD), the Statistical Officeof the European Communities (EUROSTAT), the Organisation for Economic Co-operation and Development (OECD) and the World Tourism Organization (UNWTO).

544.3

13.

114.1 101.2 104.9


15,300 13,822


13

The economic contribution ofTravel & Tourism: Nominal prices

2008 2009 2010 2011 2012 2013 2014E 2024F 2




(= 1 + 2 )



(supply chain)


Other final impacts





12.

Other indicators


-9.7 -3.0

1.3

2.2

3.0

12008-2013 real annual growth adjusted for inflation (%); 22014-2024 annualised real growth adjusted for inflation (%)

13.

5.2 -12.0 2.4


0.7 1.0 2.1

2.6

6.0 3.8 2.5

3.5

6.8 15.2 3.2

-1.2

8.0

0.9

-0.510.

8.0

-4.2

4.0

-0.4 -1.9

8.6 4.3

-12.5 -6.2


Imported goods from indirect spending

-8.4 -1.3

-14.9

6.9

2.34.2 6.1

4.6 -0.3

10.9

1.0

2.6 -1.32.8

4.0

9.

7.0 3.6



1.5

-16.2

Induced

-0.3 -10.3

-0.9 -8.1

2.0 -14.9

5.7

-0.1

3.1

3.5

5.0

3.0

4.5

1.3

6.8

3.7

-1.3 -13.8 3.9 9.3 2.8 2.5 3.4

9.3

United States

Growth1 (%)

1. Visitor exports 6.6

2. -4.0 -13.8 2.8 2.0

2.5

4.0 -18.7 11.95.2

12.6 -15.6 9.4 10.4

2.4 2.4 3.4

3.7-7.0 -8.8 2.6 3.52.6 6.9 3.2

3.7

4.1

2.7

4.0

3.7

3.7

3.7

2.5

4.5

3.2

3.5

1.9


14

The economic contribution ofTravel & Tourism: Growth


Key DeFiniTionSTravel & Tourism – relates to the activity of travellers on trips outside their usual environment with a duration of less than one year. Economic activity related to all aspects of such trips is measured within the research.

Direct contribution to GDP – GDP generated by industries that deal directly with tourists, including hotels, travel agents, airlines and other passenger transport services, as well as the activities of restaurant and leisure industries that deal directly with tourists. It is equivalent to total internal Travel & Tourism spending (see below) within a country less the purchases made by those industries (including imports). In terms of the UN’s Tourism Satellite Account methodology it is consistent with total GDP calculated in table 6 of the TSA: RMF 2008.

Direct contribution to employment – the number of direct jobs within the Travel & Tourism industry. This is consistent with total employment calculated in table 7 of the TSA: RMF 2008.

Total contribution to GDP – GDP generated directly by the Travel & Tourism sector plus its indirect and induced impacts (see below).

Total contribution to employment – the number of jobs generated directly in the Travel & Tourism sector plus the indirect and induced contributions (see below).

DiReCT SPenDinG imPaCTSVisitor exports – spending within the country by international tourists for both business and leisure trips, including spending on transport, but excluding international spending on education. This is consistent with total inbound tourism expenditure in table 1 of the TSA: RMF 2008.

Domestic Travel & Tourism spending – spending within a country by that country’s residents for both business and leisure trips. Multi-use consumer durables are not included since they are not purchased solely for tourism purposes. This is consistent with total domestic tourism expenditure in table 2 of the TSA: RMF 2008. Outbound spending by residents abroad is not included here, but is separately identified according to the TSA: RMF 2008 (see below).

Government individual spending – spending by government on Travel & Tourism services directly linked to visitors, such as cultural (eg museums) or recreational (eg national parks).

internal tourism consumption – total revenue generated within a country by industries that deal directly with tourists including visitor exports, domestic spending and government individual spending. This does not include spending abroad by residents. This is consistent with total internal tourism expenditure in table 4 of the TSA: RMF 2008.

Business Travel & Tourism spending – spending on business travel within a country by residents and international visitors.

Leisure Travel & Tourism spending – spending on leisure travel within a country by residents and international visitors.

inDiReCT anD inDuCeD imPaCTS indirect contribution – the contribution to GDP and jobs of the following three factors:

• Capitalinvestment – includes capital investment spending by all sectors directly involved in Travel & Tourism. This also constitutes investment spending by other industries on specific tourism assets such as new visitor accommodation and passenger transport equipment, as well as restaurants and leisure facilities for specific tourism use. This is consistent with total tourism gross fixed capital formation in table 8 of the TSA: RMF 2008.

• Governmentcollectivespending – general government spending in support of general tourism activity. This can include national as well as regional and local government spending. For example, it includes tourism promotion, visitor information services, administrative services and other public services. This is consistent with total collective tourism consumption in table 9 of TSA: RMF 2008.

• Supply-chaineffects– purchases of domestic goods and services directly by different sectors of the Travel & Tourism sector as inputs to their final tourism output.

induced contribution – the broader contribution to GDP and employment of spending by those who are directly or indirectly employed by Travel & Tourism.

oTheR inDiCaToRSoutbound expenditure – spending outside the country by residents on all trips abroad. This is fully aligned with total outbound tourism expenditure in table 3 of the TSA: RMF 2008.

Foreign visitor arrivals – the number of arrivals of foreign visitors, including same-day and overnight visitors (tourists) to the country.

Glossary


APEC(ASiA-PACifiCEConomiCCooPErAtion)Australia, Brunei, Canada, Chile, China, Hong Kong, Indonesia, Japan, South Korea, Malaysia, Mexico, New Zealand, Papua New Guinea, Peru, Philippines, Russian Federation, Singapore, Taiwan, Thailand, USA, Vietnam.

The CommonweaLTh Anguilla, Antigua and Barbuda, Australia, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Botswana, Brunei, Cameroon, Canada, Cayman Islands, Cyprus, Dominica, Ghana, Grenada, Guyana, India, Jamaica, Kenya, Kiribati, Lesotho, Malawi, Malaysia, Maldives, Malta, Mauritius, Mozambique, Namibia, Nigeria, New Zealand, Pakistan, Papua New Guinea, Rwanda, South Africa, Seychelles, Sierra Leone, Singapore, Solomon Islands, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Swaziland, Tanzania, Tonga, Trinidad and Tobago, Uganda, UK, British Virgin Islands, Vanuatu, Zambia.

FoRmeR neTheRLanDS anTiLLeSBonaire, Curacao, Sint Maarten, Saba and Sint Eustatius.

G20Argentina, Australia, Brazil, Canada, China, European Union, France*, Germany*, India, Indonesia, Italy*, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, Turkey, UK, USA.

oaS (oRGanizaTion oF ameRiCan STaTeS)Argentina, Antigua and Barbuda, Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Dominica, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, St Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St Lucia, St Vincent and the Grenadines, Suriname, Trinidad and Tobago, USA, Uruguay.

oeCD (oRGaniSaTion FoR eConomiC Co-oPErAtionAnddEvEloPmEnt)Australia, Austria, Belgium, Canada, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, UK, USA.

meDiTeRRaneanAlbania, Algeria, Bosnia Herzegovina, Croatia, Cyprus, Egypt, France, Greece, Israel, Italy, Lebanon, Libya, Malta, Montenegro, Morocco, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey, Jordan, Macedonia, Portugal.

oTheR oCeaniaAmerican Samoa, Cook Islands, French Polynesia, Guam, Marshall Islands, Micronesia (Federated States of), New Caledonia, Niue, Northern Mariana Islands, Palau, Samoa, Tuvalu.

SaDC (SouTheRn aFRiCan DeVeLoPmenT Community)Angola, Botswana, Democratic Republic of Congo (DRC), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe.

*included in European Union

WTTC has an on-going commitment to align its economic impact research with the UN Statistics Division-approved 2008 Tourism Satellite Account: Recommended Methodological Framework (TSA:RMF 2008) and makes small revisions annually, following a full refinement in 2011. This has involved further benchmarking of country reports to official, published TSAs, including for countries which are reporting data for the first time, as well as to existing countries reporting an additional year’s data. New country TSAs incorporated this year were Iceland, Serbia, UAE and the UK. In addition to producing reports on 184 countries, we also produce a world report and reports on 23 other geographic regions, sub-regions and economic and geographic groups. This year there are 7 reports for special economic and geographic groups.

methodological note


economic impact reports:regions,sub-regionsandcountries

woRLD

Region Sub- Region CountRy

AfR

iCA

no

Rth

A

fRiC

A

Algeria

Egypt

Libya

Morocco

Tunisia

Sub

-SA

hA

RA

n

Angola

Benin

Botswana

Burkina Faso

Burundi

Cameroon

Cape VerdeCentral African RepublicChad

Comoros

Democratic Republic of Congo

Ethiopia

Gabon

Gambia

Ghana

Guinea

Ivory Coast

Kenya

Lesotho

Madagascar

Malawi

Mali

Mauritius

Mozambique

Namibia

Niger

Nigeria

Republic of Congo

Reunion

RwandaSao Tome & PrincipeSenegal

Seychelles

Sierra Leone

South Africa

Sudan

Swaziland

Tanzania

Togo

Uganda

Zambia

Zimbabwe

Region Sub-Region CountRy

euR

ope

euR

ope

An

un

ion

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

UK

oth

eR e

uR

ope

Albania

Armenia

Azerbaijan

Belarus

Bosnia Herzegovina

Georgia

Iceland

Kazakhstan

Kyrgyzstan

Macedonia

Moldova

Montenegro

Norway

Russian Federation

Serbia

Switzerland

Turkey

Ukraine

Uzbekistan

Mid

dle

eA

St

Bahrain

Iran

Iraq

Israel

Jordan

Kuwait

Lebanon

Oman

Qatar

Saudi Arabia

Syria

UAE

Yemen

Region Sub-Region CountRy

ASi

A-p

AC

ifiC

no

Rth

eASt

ASi

A

Japan

China

Hong Kong

South Korea

Macau

Taiwan

Mongolia

oC

eAn

iA

Australia

New Zealand

Fiji

Kiribati

Other OceaniaPapua New GuineaSolomon Islands

Tonga

VanuatuSo

uth

ASi

A

Bangladesh

India

Maldives

Nepal

Pakistan

Sri Lanka

Sou

theA

St A

SiA

Brunei

Cambodia

Indonesia

Laos

Malaysia

Myanmar

Philippines

Singapore

Thailand

Vietnam

euR

ope

euR

ope

An

un

ion

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Region Sub- Region CountRy

AM

eRiC

AS

CA

Rib

beA

n

AnguillaAntigua & BarbudaAruba

Bahamas

Barbados

Bermuda

Cayman Islands

CubaFormer Netherlands AntillesDominicaDominican RepublicGrenada

Guadeloupe

Haiti

Jamaica

Martinique

Puerto Rico

St Kitts & Nevis

St LuciaSt Vincent & the GrenadinesTrinidad & TobagoUK Virgin Islands

US Virgin Islands

lAti

n A

MeR

iCA

Argentina

Belize

Bolivia

Brazil

Chile

Colombia

Costa Rica

El Salvador

Ecuador

Guatemala

Guyana

Honduras

Nicaragua

Panama

Paraguay

Peru

Suriname

Uruguay

Venezuela

no

Rth

AM

eRiC

A Canada

Mexico

USA


The woRLD TRaVeL & TouRiSm CounCiL iS The FoRum FoR BuSineSS LeaDeRS in The TRaVeL & TouRiSm inDuSTRy.With the Chairs and Chief Executives of more than 100 of the foremost Travel & Tourism companies as its Members, WTTC has a unique mandate and overview on all matters related to Travel & Tourism.

WTTC works to raise awareness of Travel & Tourism as one of the world’s largest sectors, supporting over 266 million jobs and generating 9.5% of global GDP in 2013.

Together with its research partner, Oxford Economics, WTTC produces comprehensive reports on an annual basis – to quantify, compare and forecast the economic impact of Travel & Tourism on 184 economies around the world. It also publishes a World report highlighting global trends, as well as reports on regions, sub-regions and economic and geographic groups.

To download the reports or spreadsheets of the data, visit www.wttc.org

aSSiSTinG wTTC To PRoViDe TooLS FoR anaLySiS, BenChmaRKinG, FoReCaSTinG anD PLanninG.Over the last 30 years, Oxford Economics has built a diverse and loyal client base of over 700 international organisations, including leading multinational companies and financial institutions; key government bodies and trade associations; and top universities, consultancies, and think tanks. Headquartered in Oxford, England, with regional centres in London, New York and Singapore, Oxford Economics has offices across the globe in Belfast, Chicago, Dubai, Miami, Milan, Paris, Philadelphia, San Francisco, and Washington DC. The company employs over 130 full-time people, including more than 80 professional economists, industry experts and business editors – one of the largest teams of macroeconomists and thought leadership specialists – underpinned by our heritage with Oxford University and the academic community including a contributor network of over 500 economists, analysts and journalists around the world.

For more information, please take advantage of a free trial on our website, www.oxfordeconomics.com , or contact Frances Nicholls, Head of Business Development, Oxford Economics Ltd, Broadwall House, 21 Broadwall, London SE1 9PL.

Tel: email: [email protected]

ChaiRman

TUI DEUTSCHLAND GMBH& TUIFLY GMBHDr michael FrenzelChairman of the Supervisory Boards

PReSiDenT & Ceo

WORLD TRAVEL &TOURISM COUNCILDavid Scowsill

ViCe ChaiRmen

BEIJING TOURISM GROUPDuan QiangChairman

ETIHAD AIRWAYSJames hoganCEO

JUMEIRAH GROUPGerald LawlessPresident & Group CEO

MANDARIN ORIENTALedouard ettedguiGroup Chief Executive

RIOFORTE INVESTMENTS SAmanuel Fernando espírito SantoChairman

SILVERSEA CRUISESmanfredilefebvred’ovidiodiBalsorano de ClunieresChairman

THE TRAVEL CORPORATIONBrett TollmanPresident & Chief Executive

WYNDHAM WORLDWIDEStephen P holmesChairman & CEO

eXeCuTiVe CommiTTee

ABERCROMBIE & KENTGeoffreyJWKentFounder, Chairman & CEO

ACCORSébastien BazinCEO

AMERICAN EXPRESS COMPANYwilliam GlennPresident & CEO of American Express Global Business Travel

BHARAT HOTELSJyotsna SuriChairperson & Managing Director

CARLSONDouglas andersonPresident & CEO Carlson Wagonlit Travel

EMIRATESGary ChapmanPresident Group Services & Dnata, Emirates Group

HILTON WORLDWIDEChristopher J nassettaPresident & CEO

INTERCONTINENTAL HOTELS GROUPRichard SolomonsChief Executive

JTB CORPhiromi TagawaPresident & CEO

MARRIOTT INTERNATIONALJw marriott, JrChairman

arne m SorensonPresident & CEO

OUTRIGGER ENTERPRISES GROUPDr Richard R KelleyChairman Emeritus

REVOLUTION PLACESPhilippe BourguignonVice Chairman

SABRE HOLDINGSTom KleinPresident

SHUN TAK HOLDINGSPansy hoManaging Director

TRAVEL GUARD WORLDWIDEJeffreyCrutledgeChairman & CEO

TRAVELPORTGordon wilsonPresident & CEO

TSOGO SUN GROUPJabu mabuzaDeputy Chairman

VISITBRITAINChristopher Rodrigues, CBeChairman

GLoBaL memBeRS

ABU DHABI TOURISM &CULTURE AUTHORITYmubarak hamad al muhairiDirector General

AEROMEXICOandrés Conesa LabastidaCEO

AGODARob RosensteinCEO

ALL NIPPONS AIRWAYS (ANA)Shinichiro itoPresident & CEO

ALTOURalexandre ChemlaPresident

AMADEUS IT GROUP SALuis marotoPresident & CEO

AVIS BUDGET GROUPRonald L nelsonChairman & CEO

BEIJING CAPITALINTERNATIONAL AIRPORT CODonG zhiyiChairman

zhanG GuanghuiPresident & CEO

BEIJING TOURISM GROUPLiu yiPresident

BEST DAY TRAVELmiguel ortizChairman & Founder

BRITISH AIRWAYSKeith williamsChief Executive Officer

CANNERY ROW COMPANYTed J BalestreriChairman & CEO

CHANGI AIRPORT GROUPLee Seow hiangCEO

CHICAGO DEPARTMENT OF AVIATIONRosemarie S. andolinoCommissioner

CHINA INTERNATIONAL TRAVEL SERVICE, HEAD OFFICE (CITS)yu ningningPresident

CHINA SOUTHERN AIRLINESTan wangengPresident & CEO

CHIMELONGSu zhigangChairman & CEO

Chen wanchengPresident

COSTA CRUISESPier Luigi FoschiChairman of the Board

CORPORATE TRAVEL SERVICESJose Luis CastroFounder & CEO

CROWN LIMITEDRowen CraigieManaging Director & CEO

CTRIP.COM INTERNATIONALFan minVice Chairman of the Board and President

DEPARTMENT OF TOURISM & COMMERCE MARKETING, GOVERNMENT OF DUBAIH.E.HelalSaeedKhalfan al marriDirector General

DIAMOND RESORTSStephen J CloobeckFounder & Chairman

DUBAILANDmohammed al habbaiCEO

DUBAI AIRPORTS INTERNATIONALPaulGriffithsCEO

EAST JAPAN RAILWAY COMPANYSatoshi SeinoChairman & Director

EXPEDIA INCDara KhosrowshahiPresident & CEO

FAIRMONT HOTELS & RESORTSJenniferfoxPresident

FINTRAXJohn mooreChairman

GLOBAL BLUE GROUPPer SetterbergPresident & CEO

GLOBAL LEISURE PARTNERSmark harmsChairman & CEO

GREATER TORONTO AIRPORTS AUTHORITYhoward engPresident & CEO

HERTZ CORPORATIONmark FrissoraChairman & CEO

michel TaridePresident, Hertz International

HNA GROUPChen FengChairman of the Board

HOGG ROBINSON GROUPdavidradcliffeChief Executive

HONG KONG & SHANGHAI HOTELSClement KwokCEO & MD

HUANGSHAN TOURISM GROUPhuanG LinmuPresident and Chairman of the Board

HYATT HOTELS CORPORATIONmark S hoplamazianPresident and CEO

IBMmartySalfenGeneral Manager, Global Travel & Transportation Industry

INDIAN HOTELS COMPANYRK Krishna KumarVice Chairman

INTERNATIONAL AIRLINES GROUPwillie walshChief Executive

INTERSTATE HOTELS & RESORTSJim abrahamsonCEO

JAPAN AIRLINES CO. LTDmasaru onishiChairman

KERZNER INTERNATIONALalan LeibmanCEO

JONES LANG LASALLE HOTELSarthur de haastChairman Hotels & Hospitality Group

LEBUA HOTELS & RESORTSRattawadee BualertPresident

Deepak ohriCEO

LOEWS HOTELSJonathan m TischChairman & CEO

LOS ANGELES WORLD AIRPORTSGina marie LindseyExecutive Director

LOTTEdong-BinShinChairman

MELIÁ HOTELS INTERNATIONALSebastián escarrerVice Chairman

MESSE BERLIN GMBHChristian GökePresident & CEO

MGM RESORTSINTERNATIONALJim murrenCEO

MISSION HILLS GROUPDr Ken ChuChairman & CEO

ORBITZ WORLDWIDEBarneyHarfordCEO

OTI HOLDINGayhan BektasChairman

OZALTIN HOLDINGÖznur ÖzdemirVice Chairman

PAN PACIFIC HOTEL GROUPBernold SchroederCEO

PEAK ADVENTURE TRAVELDarrell wadeCEO

QUNARzhuanG ChenchaoCo-Founder & CEO

RADISSON EDWARDIAN HOTELSJasminder SinghChairman & CEO

REED TRAVEL EXHIBITIONSRichard mortimoreManaging Director

RELAIS & CHÂTEAUXPhilippe GombertPresident International, Chairman of the Board

ROYAL CARIBBEAN CRUISESRichard D FainChairman & CEO

R TAUCK & PARTNERSRobin TauckPresident

S-GROUP CAPITALMANAGEMENTVladimir yakushevManaging Partner

SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENTGreg DoganPresident & CEO

SHANGHAI JIN JIANGINTERNATIONAL HOTELSyanG weiminCEO

SHANGHAI SPRING INTERNATIONAL TRAVEL SERVICESXiao QianghuiGeneral Manager

SOUTH AFRICAN AIRWAYSmonwabisi KalaweCEO

STARWOOD HOTELS & RESORTS WORLDWIDEFrits D van PaasschenPresident & CEO

TAJ HOTELS RESORTS & PALACESRaymond BicksonManaging Director & CEO

TAP PORTUGALFernando PintoCEO

TRAVEL LEADERSmichael BattChairman & CEO

TURKISH AIRLINESTemel KotilCEO

UNITED AIRLINESJeffSmisekPresident & CEO

Jim ComptonVice Chairman & Chief Revenue Officer

VALUE RETAILDesiree BollierCEO

VIRTUOSOmatthew D upchurch CTCCEO

WILDERNESS SAFARISKeith VincentCEO

ZAGAT SURVEY LLCTim zagatCo-Founder, Co-Chair & CEO

inDuSTRy PaRTneRS

BOSTON CONSULTING GROUPachim FechtelSenior Partner & Managing Director

THE COCA-COLA COMPANYStefaniedmillerGroup Vice President, Strategic Partnership Marketing

DELOITTEadam weissenbergVice Chairman & Partner, Deloitte & Touche LLP

ECOLABmichael hickeyExecutive Vice President and President, Global Institutional

GOOGLERob TorresManaging Director for Travel

JCBKoremitsu SannomiyaPresident & Chief Operating Officer

SPENCER STUARTJerry noonanGlobal Consumer Leader

TOSHIBA CORPORATIONatsutoshi nishidaChairman of the Board

VISA WORLDWIDEelizabeth BuseGroup President, APCEMEA

ReGionaL memBeRS

ABACUSRobert BaileyPresident & CEO

ALPITOURGabriele BurgioCEO

AMBASSADOR HOTEL GROUPJung-HoSuhChairman

APPLE LEISURE GROUPalex zozayaCEO

DIETHELM TRAVELRichard BrouwerCEO

DOURO AZULmario FerreiraCEO

EL CID RESORTSCarlos BerdeguéCEO

GRUPO MASOesteban TorbarCEO

JA RESORTS AND HOTELSDavid ThomsonCOO

MAKEMYTRIP.COMDeep KalraFounder & Chief Executive

MINOR HOTEL GROUPDillip RajakarierCEO

NORTHERN CAUCACUS RESORTSSergey Victorovich VereshchaginDirector General

NRMA GROUPTony StuartCEO

PALACE RESORTSJosé Chapur zahoulPresident

ROTANA HOTEL MANAGEMENTCORPORATIONSelim el zyrPresident & CEO

SENTOSA DEVELOPMENTCORPORATIONmike BarclayCEO

SHKP HOTELSRicco De BlankCEO

SWAIN TOURian SwainPresident

THOMAS COOK INDIAmadhaven menonManaging Director

TREND OPERADORA LTDALuis Paulo LuppaCEO

honoRaRy memBeRS

ACCORGérard PélissonCo-Chairman,Supervisory Board

AMERICAN EXPRESS COMPANYJonathan S LinenAdviser to Chairman

ANDRÉ JORDAN GROUPandré JordanChairman

THE HERTZ CORPORATIONFrank olsenRetired Chairman of the Board

TOSCANA VILLE & CASTELLITommaso zanzottoPresident

UNIVERSAL MEDIACarl RudermanChairman

ChaiRman emeRiTuS

RRE VENTURESJames D Robinson iiiGeneral PartnerWTTC Chairman (1990-1994)

immeDiaTe PaST ChaiRman

ABERCROMBIE & KENTGeoffreyJWKentFounder, Chairman & CEOWTTC Chairman (2007-2012)

FoRmeR ChaiRmen

GLOBAL ALLIANCE ADVISORS LLCvincentAWolfingtonChairman

WTTC Chairman (2004-2007)INTERCONTINENTAL HOTELS GROUPSir ian ProsserRetired ChairmanWTTC Chairman (2001-2003)

AMERICAN EXPRESSharvey GolubRetired Chairman & CEOWTTC Chairman (1996-2001)

ROBERT H BURNS HOLDINGSRobert h BurnsChairmanWTTC Chairman (1994-1996)

immeDiaTe PaST PReSiDenT

CREWE ASSOCIATESJean-ClaudeBaumgartenChairman & MD

Harlequin Building65 Southwark Street

London, SE1 0HRUnited Kingdom

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world travel & tourism council economic impact 2014 united states

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