worksmart opening remarks
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May 16, 2013 Technology isn’t the problem. We are. We all come from different backgrounds, but everyone here today has one thing in common – we know the importance of asking “How can this be better?” Over the years, we’ve asked countless times how technology can help us do our jobs better. We’ve asked for information to be delivered to us faster. We’ve asked for the ability to connect back to work from wherever we happen to be standing with whatever device we happen to have with us. We’ve asked for better control, better security, better bandwidth and better devices. We’ve built complex systems capable of handling all of these demands and better than anything we could have imagined decades ago. So, why aren’t we satisfied yet? The problem isn’t inadequate or inferior technology – the problem is that technology has evolved at a pace that the business community hasn’t been able to keep up with. The amount of information available to us is staggering, and yet the impact to our policies, our processes and our laws has just begun. It is true that as organizations, we are more exposed than ever. Sometimes it feels like until we figure out how to control the risk, we should block access to everything, but we know that we can’t afford to go back in time if we want to stay competitive and relevant. We wanted things to be better, and in many ways, they are. Now it’s up to us to adapt. These are exciting challenges to have, and the more informed we are, the better prepared we will be to address them. That’s why we’ve hosted this event every year for the past eight years. We’re here today to learn from each other, to share ideas and to make connections. I’m thrilled to welcome you to WorkSmart 2013, and I look forward to our discussions! Sincerely, Edward D. Laprade President & CEO, ADNET Technologies, LLC Presented By: Edward D. Laprade, President & CEO, ADNET Technologies, LLC Ed Laprade founded ADNET in 1991 with the idea that combining technical expertise with business acumen would create a uniquely valuable computer consulting firm. Under his leadership, ADNET has grown significantly and become one of the leading systems integrators in New England. Mr. Laprade oversees business development activities, leads the Software Development group, has championed the formulation of ADNET's market-leading ASAP methodology, and continually looks for opportunities to deliver business impact with technology. Prior to starting ADNET, Mr. Laprade had experience and proven leadership in business and information technology, including technology roles at Bell Labs, NCR, The Phoenix, and Price Waterhouse, and a founding role at Integrated Management Systems. As President and CEO of ADNET, Mr. Laprade has overseen the strategic growth of the organization with a focus on building new business partnerships and strengthening long-term relationships with ADNET clients.TRANSCRIPT
Opening Remarks The Day Ahead
Ed LapradeADNET Technologies, LLC
2013: Technology Isn’t the Problem. We Are.
our Changing World
Technology: EvolutionWorkforce: Changing ParadigmOwnership: Who Owns Devices?
Relationships: More Important than Ever
TECHNOLOGY: Evolution
1982 - $3,590 – 28lbs
1980’s
1981
1963 – 300 baud (bps) acoustic coupler
mobile devices
Adoption
Managing
Apps
67 Million Sold: (Q1 2012)
iPads = 2 yrs iPhones = 3 yrs iPods = 5 yrs Macs = 24 yrs
Tablets in Enterprise: 2011=13.6M 2016=96.3M 48% compound annual
growth 1.2 billion new
smartphones by 2017 (40% of all handsets)
Usage is increasing
mobile devices
Adoption
Managing
Apps
Google: Our Mobil Planet, 2012
71% smartphone use that is done at work
35% smartphone users that expect to
spend more time online
mobile devices
Adoption
Managing
Apps
Acquisition: What devices will we allow? Who is purchasing them –
BYOD? Standards?
Support: How much support will we
provide? Application installation? How will the asset be tracked?
Security Device is lost or stolen – What
happens to company data? User installed Apps You can’t protect what you
don’t know you have
mobile devices
Adoption
Managing
Apps
iPad is only 3 years old Apple is about to hit 50
billion App downloads by 2015 mobile app
development outnumbers PC projects 4-to-1
“It’s an App World. The Web Just Lives in It.” – Danyl Bosomworth
move to the cloudadoption path . . . one application at a time . . .
ERP
Phone/PBXCRMBackup
EmailDoc Mgmt
WORKFORCE: Changing Paradigm
the generation gap . . .Gen X
Virtual & Distributed OrgGen Y
Demands and Change
DEVICES: Who Owns Them?
BYOD (Bring Your Own Device)
Why the big push? Mobile device adoption Changing workforce Freedom in device purchase
Why companies do it? Flexibility – Employee driven 80% of firms claim improved
productivity as the business case Shift financial burden More than ½ of enterprises support
(Forrester Research) Professionals: ¾ of personal smart
devices access company data Reality: Driven by employee adoption
“Nearly half of firms supporting BYOD report data breaches.” – ComputerWeekly.com, Warwick Ashford
BYOD security . . .
Ownership changes everything: Install personal Apps Freedom in device purchases Protecting company data
Technology – Managing devices: MDM – Mobile Device Management MAM – Mobile Application Management
“The map is no longer the territory.”
Adrian Wright – ComputerWeekly.com May 2013
34% Store passwords & bank info48% Log into unsecure sites77% Just not worried55% Work around company policy
Forbes 5/2/2012, Mark Fidelman
YouTube
LinkedInFacebook
RELATIONSHIPS: Social Media?
Google+SlideShare
can social media really affect my business? . . .
. . . look at the numbers
. . . over 50% adoption rate in enterprise
. . . look at the numbers
Frequency of social network visits on smartphone
Goog
le: O
ur M
obil
Plan
et, 2
012
. . . 60% of smartphone users visit a social network site daily
. . . look at the numbers
. . . social media as part of your inbound marketing program
premise . . . Death of the traditional “sales funnel” It’s all about relationships
Can’t we use social media to build relationships?
today is more complex than yesterday . . .. . . tomorrow will be more complex than
today
SUMMARY
how we need to evolve
WorkSmart
Thank You!
BU
SIN
ESS
STR
ATEG
Y, S
ECU
RIT
Y, T
ECH
NO
LOG
Y KEYNOTE SPEAKERSocial Media: “Friend” or “Foe”
• Daniel Schwartz– Member of the Labor &
Employment Practice at Pullman & Comley, LLC
– Co-chair of Pullman & Comley’s new Social Media, Internet & Privacy Law Practice Group
– Author of the Connecticut Employment Law Blog
– ABA Journal “Legal Rebel”
Learn more about Dan at: http://www.ctemploymentlawblog.com/about/