workplace wellbeing charter - self-assessment standards
DESCRIPTION
Self-assessment standards for the Workplace Wellbeing Charter.TRANSCRIPT
Self Assessment Standards
Workplace Wellbeing Charter
www.wellbeingcharter.org.uk
IntroductionThis self-assessment contains standards under each of the main areas that your organisation can address to improve the health and wellbeing of your employees. The purpose of the standards are to provide a guide as to what steps can be taken and give an indication of where you may need to improve, or where you are doing well.
Under each area, the standards are separated into three categories: Commitment, Achievement and Excellence. These categories are there to provide a general overview as to how you are performing in each area.
CommitmentYour organisation has addressed each area and provides employees with the tools to help themselves to improve their health and wellbeing.
AchievementHaving put the building blocks in place, steps are being taken to actively encourage employees to improve their lifestyle and some basic interventions are in place to identify serious health issues.
ExcellenceNot only is information easily accessible and well publicised, but the leadership of the organisation is fully engaged in wellbeing and employees have a range of intervention programmes and support mechanisms to help them prevent ill-health, stay in work or return to work as soon as possible.
GuidanceIn order to progress from one level to another, e.g. from commitment to achievement, you must fully meet all of the standards in the lower level.
Against each standard are four options. These indicate where your organisation currently stands on any particular issue:
Fully Met (FM)Every aspect of the standard has been met or exceeded. The organisation can evidence this both by documented and practical examples where applicable.
Partially Met (PM)Some or most of the standard has been met and can be evidenced. This option should be selected if the organisation undertakes activities to meet the standard but cannot evidence it or have not effectively communicated with employees about it.
Not Met (NM)None or very little of the standard has been met. This option should be selected if activities, procedures or systems are still under development or have not been implemented.
Not Applicable* (NA)The standard covers an area that does not relate to the organisation due to the nature of its activities, location or other practical reason.
* Standards are also considered fully met if indicated as ‘Not Applicable’.
Examples and references
Brief examples are provided for each standard. These are simply a guideas there are a large number of activities and actions that can be undertaken.
Please note that the specific websites given throughout this document are subject to change– if links are broken, return to the home page of the organisation involved and navigate to the relevant section by the usual means. A comprehensive list of useful contacts is also available atwww.wellbeingcharter.org.uk
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
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vide
nce
The
org
anis
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as a
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nee
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and
pri
ori
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d h
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rk.
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ll
Exam
ple
s o
f st
aff
surv
eys,
co
mp
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d h
ealt
h n
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s as
sess
men
ts a
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m
anag
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t te
am m
inut
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ent
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: ww
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alit
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agem
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fere
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ww
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sin
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ink.
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ully
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ance
at
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rk –
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AS:
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cas.
org
.uk
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urn
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rk p
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dar
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orm
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uid
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ava
ilab
le f
rom
AC
AS:
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w.a
cas.
org
.uk
A s
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m is
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lace
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at r
eco
gn
ises
an
d r
ewar
ds
go
od
wo
rk.
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ll
A s
yste
m is
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lace
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eco
gnis
es h
ard
wo
rk a
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ach
ieve
men
ts
of
all e
mp
loye
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cul
ture
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re it
is e
asy
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ay ‘t
han
k yo
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ork
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lete
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r if
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meo
ne
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ork
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uire
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ts.
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ager
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nd
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ain
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at im
pac
t o
n t
he
hea
lth
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wel
lbei
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nes
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ce m
anag
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cord
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SE M
anag
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t St
and
ard
s: w
ww
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.gov
.uk/
sim
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rso
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ork
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cas.
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.uk
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our
ses
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s •
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ly f
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olic
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roce
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r sy
stem
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men
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wit
h ev
iden
ce o
f co
mp
lete
d a
nd
acc
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d r
eque
sts.
A
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S –
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rk li
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alan
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flex
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wo
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ww
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ork
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ter:
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lexi
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um
anri
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om
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he W
ork
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ork
fou
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om
• D
irec
t go
v: w
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ect.
gov
.uk
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ines
s Li
nk:
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w.b
usi
nes
slin
k.g
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ed In
stit
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of
Pers
on
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d D
evel
op
men
t: w
ww
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d.c
o.u
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Evid
ence
of m
anag
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org
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ch
ang
e ap
pro
pri
atel
y.l
ll
l
Un
der
stan
din
g th
e im
pac
t o
f ch
ang
e. C
hart
ered
Inst
itut
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f Pe
rso
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el a
nd
Dev
elo
pm
ent:
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w.c
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.co
.uk
• L
earn
Dir
ect:
w
ww
.lear
nd
irec
t.co
.uk
• C
om
mun
icat
ion
do
cum
ents
to
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ff o
n
chan
ges
. Tea
m m
eeti
ng
min
utes
. Tra
inin
g o
pp
ort
unit
ies
to d
evel
op
em
plo
yee
skill
s.
The
org
anis
atio
n h
as a
hea
lth
, wo
rk
and
wel
lbei
ng
act
ion
pla
n.
ll
ll
An
act
ion
pla
n d
ocu
men
t th
at m
eets
iden
tifi
ed n
eed
s o
f st
aff.
Self-
asse
ssm
ent
Stan
dard
s fo
r Le
ad
ers
hip
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
The
org
anis
atio
n h
as a
sses
sed
its
nee
ds
and
pri
ori
ties
aro
un
d h
ealt
h
and
wo
rk.
ll
ll
Exam
ple
s o
f st
aff
surv
eys,
co
mp
lete
d h
ealt
h n
eed
s as
sess
men
ts a
nd
m
anag
emen
t te
am m
inut
es.
Equ
alit
y g
uid
ance
an
d le
gis
lati
on
is
in p
lace
, an
d a
re k
no
wn
an
d
adh
ered
to
by
all s
taff
.l
ll
lA
CA
S Eq
ualit
y an
d D
iver
sity
aud
its:
ww
w.a
cas.
org
.uk
Tack
ling
dis
crim
inat
ion
an
d p
rom
oti
ng
div
ersi
ty. G
over
nm
ent
Equa
litie
s O
ffice
: ww
w.e
qu
alit
ies.
gov
.uk
Evid
ence
of
con
sist
ent
and
po
siti
ve
app
roac
h t
o e
mp
loye
e w
ellb
ein
g a
t se
nio
r le
vel o
f b
usi
nes
s.l
ll
lR
epo
rts
at B
oar
d m
eeti
ngs
e.g
. on
sic
knes
s ab
sen
ce a
nd
sta
ff
surv
eys.
Hea
lth,
Wo
rk a
nd
Wel
lbei
ng
Cha
mp
ion
on
the
Bo
ard
, if
app
licab
le –
des
ign
ated
ro
le.
Man
agem
ent
dem
on
stra
te t
hat
th
ey u
nd
erst
and
th
e im
po
rtan
ce o
f ef
fect
ive
com
mu
nic
atio
n w
ith
sta
ff.
ll
ll
Staf
f su
rvey
s/te
am m
inut
es/f
ocu
s g
roup
s/n
oti
ce b
oar
ds/
new
slet
ters
. Man
agem
ent
trai
nin
g o
n e
ffec
tive
co
mm
unic
atio
n.
Ach
ieve
me
nt
A c
om
mu
nic
atio
n p
olic
y is
in p
lace
an
d a
vaila
ble
to
all
staf
f.l
ll
lPo
licy
and
met
hod
s o
f co
mm
unic
atio
n w
ith
staf
f ta
ke in
to a
cco
unt
bar
rier
s to
acc
ess.
Sta
ff c
an f
eed
bac
k id
eas
and
sug
gest
ions
to
sen
ior
man
ager
s. C
om
mun
icat
ion
met
hod
s re
flec
t st
aff
pre
fere
nces
. Vis
it
ww
w.a
cas.
org
.uk
for
mo
re in
form
atio
n o
n em
plo
yee
enga
gem
ent.
An
eff
ecti
ve p
olic
y an
d p
roce
du
re t
o
tack
le b
ully
ing
an
d h
aras
smen
t.l
ll
lB
usin
ess
Lin
k: w
ww
.bu
sin
essl
ink.
gov
.uk
• B
ully
ing
and
har
assm
ent
guid
ance
at
wo
rk –
AC
AS:
ww
w.a
cas.
org
.uk
• M
anag
emen
t St
and
ard
s: w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Effe
ctiv
e po
licie
s in
pla
ce to
man
age
disc
iplin
ary
and
grie
vanc
e pr
oced
ures
.l
l l
lSt
and
ard
fo
rms
and
gui
dan
ce a
vaila
ble
fro
m A
CA
S:w
ww
.aca
s.o
rg.u
k
Effe
ctiv
e p
olic
ies
in p
lace
for
atte
nd
ance
man
agem
ent
and
ret
urn
to
wo
rk p
roce
du
res.
ll
ll
Stan
dar
d f
orm
s an
d g
uid
ance
ava
ilab
le f
rom
AC
AS:
ww
w.a
cas.
org
.uk
A s
yste
m is
in p
lace
th
at r
eco
gn
ises
an
d r
ewar
ds
go
od
wo
rk.
ll
ll
A s
yste
m is
in p
lace
whi
ch r
eco
gnis
es h
ard
wo
rk a
nd
ach
ieve
men
ts
of
all e
mp
loye
es. T
here
is a
cul
ture
whe
re it
is e
asy
to s
ay ‘t
han
k yo
u’ f
or
a p
iece
of
goo
d w
ork
co
mp
lete
d o
r if
so
meo
ne
has
exce
eded
the
ir w
ork
req
uire
men
ts.
Man
ager
s u
nd
erst
and
th
e m
ain
is
sues
th
at im
pac
t o
n t
he
hea
lth
an
d
wel
lbei
ng
of
thei
r te
am.
ll
ll
Sick
nes
s ab
sen
ce m
anag
emen
t re
cord
s H
SE M
anag
emen
t St
and
ard
s: w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
• S
taff
fo
cus
gro
up f
eed
bac
k fo
rms,
Sta
ff s
urve
ys, M
anua
l Han
dlin
g Tr
ain
ing,
Pe
rso
nal
Pro
tect
ive
Equi
pm
ent
guid
ance
: web
site
as
abov
e.C
om
mis
sio
n a
pp
rop
riat
e O
ccup
atio
nal
Hea
lth
serv
ices
:w
ww
.nh
splu
s.n
hs.
uk
and
ww
w.h
ealt
h4w
ork
.nh
s.u
k
Lin
e m
anag
ers
hav
e m
anag
emen
t tr
ain
ing
.l
ll
l
Lin
e M
anag
ers
trai
nin
g w
ww
.cip
d.c
o.u
k •
Lea
der
ship
an
d
Man
agem
ent
trai
nin
g fr
om
Lea
rn D
irec
t: w
ww
.lear
nd
irec
t.co
.uk
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d D
evel
op
men
t:w
ww
.cip
d.c
o.u
k •
BPP
Pro
fess
ion
al E
duc
atio
n: w
ww
.bp
p.c
om
HSE
lin
e m
anag
er c
om
pet
ency
to
ol:
ww
w.h
se.g
ov.u
k/si
mp
le-h
ealt
h-s
afet
y
Exc
elle
nce
Lin
e M
anag
ers
dem
on
stra
te
colla
bo
rati
ve w
ork
ing
, sh
ared
d
ecis
ion
mak
ing
pro
cess
an
d
auto
no
my
for
staf
f.l
ll
lR
egul
ar t
eam
mee
tin
g m
inut
es •
Sta
ff f
ocu
s g
roup
min
utes
Emp
loye
e su
gges
tio
n s
chem
e •
Per
son
al D
evel
op
men
t re
view
p
roce
ss
Lin
e M
anag
ers
hav
e tr
ain
ing
in
ho
w t
o h
ave
dif
ficu
lt c
on
vers
atio
ns,
d
evel
op
ing
peo
ple
ski
lls a
nd
re
solv
ing
dis
pu
tes.
ll
ll
AC
AS
– M
anag
ing
confl
ict
at w
ork
: ww
w.a
cas.
org
.uk
Cha
rter
ed In
stit
ute
of
Pers
onn
el a
nd D
evel
op
men
t: w
ww
.cip
d.c
o.u
kTe
am b
uild
ing
Emp
loye
es o
ffer
ed le
arn
ing
an
d
dev
elo
pm
ent
op
po
rtu
nit
ies
to
max
imis
e th
eir
po
ten
tial
.l
ll
lLe
arn
ing
and
dev
elo
pm
ent
reco
rds
• In
form
atio
n a
vaila
ble
o
n c
our
ses
at lo
cal c
olle
ges
/tra
inin
g p
rovi
der
s •
Lea
rnin
g an
d
dev
elo
pm
ent
form
s p
art
of
per
form
ance
rev
iew
s
Wo
rk-li
fe b
alan
ce is
em
bed
ded
in
the
org
anis
atio
n’s
co
nd
itio
ns
of
emp
loym
ent.
Alt
ern
ativ
e w
ork
ing
p
ract
ices
are
off
ered
wh
ere
reas
on
ably
pra
ctic
al.
ll
ll
Info
rmat
ion
ab
out
wo
rk/l
ife
bal
ance
is in
clud
ed in
sta
ff in
duc
tio
n.
Emp
loym
ent
con
dit
ion
s ar
e cl
ear
abo
ut fl
exib
le w
ork
ing
and
ho
w e
mp
loye
es c
an a
pp
ly f
or
it. P
olic
y, p
roce
dur
e o
r sy
stem
d
ocu
men
tati
on
wit
h ev
iden
ce o
f co
mp
lete
d a
nd
acc
epte
d r
eque
sts.
A
CA
S –
Wo
rk li
fe b
alan
ce a
nd
flex
ible
wo
rkin
g: w
ww
.aca
s.o
rg.u
kW
ork
ing
Bet
ter:
a m
anag
ers’
gui
de
to F
lexi
ble
Wo
rkin
g:w
ww
.eq
ual
ityh
um
anri
gh
ts.c
om
• T
he W
ork
Fo
und
atio
n:
ww
w.t
hew
ork
fou
nd
atio
n.c
om
• D
irec
t go
v: w
ww
.dir
ect.
gov
.uk
Bus
ines
s Li
nk:
ww
w.b
usi
nes
slin
k.g
ov.u
k •
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d D
evel
op
men
t: w
ww
.cip
d.c
o.u
k
Evid
ence
of m
anag
ing
org
anis
atio
nal
ch
ang
e ap
pro
pri
atel
y.l
ll
l
Un
der
stan
din
g th
e im
pac
t o
f ch
ang
e. C
hart
ered
Inst
itut
e o
f Pe
rso
nn
el a
nd
Dev
elo
pm
ent:
ww
w.c
ipd
.co
.uk
• L
earn
Dir
ect:
w
ww
.lear
nd
irec
t.co
.uk
• C
om
mun
icat
ion
do
cum
ents
to
sta
ff o
n
chan
ges
. Tea
m m
eeti
ng
min
utes
. Tra
inin
g o
pp
ort
unit
ies
to d
evel
op
em
plo
yee
skill
s.
The
org
anis
atio
n h
as a
hea
lth
, wo
rk
and
wel
lbei
ng
act
ion
pla
n.
ll
ll
An
act
ion
pla
n d
ocu
men
t th
at m
eets
iden
tifi
ed n
eed
s o
f st
aff.
Self-
asse
ssm
ent
Stan
dard
s fo
r A
tte
nd
an
ce M
an
an
ge
me
nt
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Ab
sen
ce r
ates
an
d c
ause
s ar
e co
llect
ed a
nd
m
on
ito
red
.l
ll
l
For
exam
ple
:Is
sic
knes
s/ab
sen
ce d
ata
adeq
uate
ly c
olle
cted
an
d r
epo
rted
?Is
it b
roke
n d
ow
n in
to c
ateg
ori
es?
Is it
inve
stig
ated
fo
r tr
end
s? (
e.g.
str
ess
or
bac
k in
juri
es in
sp
ecifi
c g
roup
s o
f em
plo
yees
) Is
the
re e
vid
ence
of
pro
acti
ve a
ctio
ns
to
add
ress
ab
sen
ce t
ren
ds?
Is t
here
a r
etur
n t
o w
ork
po
licy?
Inte
rven
tio
ns
are
un
der
take
n w
her
e p
atte
rns
ind
icat
e tr
end
s o
f ab
sen
ce.
ll
ll
Rec
ord
s o
f ab
sen
ce a
nd
mo
nit
ori
ng.
Exa
mp
les
of
inte
rven
tio
ns
put
in p
lace
.
Co
nta
ct is
mai
nta
ined
wit
h a
bse
nt
emp
loye
es t
o
pro
vid
e su
pp
ort
an
d a
id r
etu
rn t
o w
ork
.l
ll
l
Ab
sen
ce r
eco
rds
wit
h co
nta
ct d
etai
ls. C
on
tact
ty
pe
and
reg
ular
ity
sho
uld
be
agre
ed w
ith
the
emp
loye
e at
the
firs
t o
pp
ort
unit
y an
d t
he
help
an
d s
upp
ort
off
ered
rec
ord
ed. S
mal
l an
d
med
ium
-siz
ed b
usin
esse
s m
ay s
eek
help
fro
m
the
free
Hea
lth
for
Wo
rk A
dvi
celin
e0
80
0 0
77
88
44
ww
w.h
ealt
h4w
ork
.nh
s.u
kSe
e al
so w
ww
.yo
urw
ork
hea
lth
.co
m
Ach
ieve
me
nt
A c
lear
att
end
ance
man
agem
ent
po
licy
is in
p
lace
an
d p
roce
du
res
are
kno
wn
to
sta
ff.
ll
ll
Evid
ence
of
staf
f in
volv
emen
t o
r kn
ow
led
ge
such
as
sign
ed c
ircu
lati
on
she
et, m
eeti
ng
min
utes
, sta
ff s
urve
y et
c. In
vest
ors
in P
eop
le,
AC
AS
– H
ealt
h, w
ellb
ein
g an
d m
anag
ing
atte
nd
ance
: ww
w.a
cas.
org
.uk
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d
Dev
elo
pm
ent:
ww
w.c
ipd
.co
.uk
Do
cum
ente
d r
etu
rn t
o w
ork
pro
ced
ure
s ar
e in
p
lace
an
d fo
llow
ed.
ll
ll
Co
py
of
pro
ced
ure,
pro
-fo
rma,
man
agem
ent
reco
rds.
Ret
urn
to
wo
rk in
terv
iew
s ar
e co
nd
uct
ed a
nd
re
cord
ed w
ith
co
nce
rns
/ap
pro
pri
ate
sup
po
rt
reco
rded
an
d p
rovi
ded
.l
ll
lC
om
ple
ted
inte
rvie
ws
and
rec
ord
s o
f es
cala
tio
n f
or
issu
es e
nco
unte
red
. Sta
ff s
urve
y.
Rea
son
able
ad
just
men
ts a
re m
ade
in li
ne
wit
h
reco
mm
end
atio
ns
mad
e in
a S
tate
men
t o
f Fi
tnes
s to
Wo
rk.
ll
ll
Fit
No
te G
uid
ance
: ww
w.d
wp
.gov
.uk
Equa
lity
Act
201
0 gu
idan
ce: w
ww
.aca
s.o
rg.u
k
Exc
elle
nce
Ab
sen
ce t
ren
ds
are
mo
nit
ore
d a
cro
ss t
he
org
anis
atio
n a
nd
sp
ecifi
c p
rog
ram
s ar
e d
esig
ned
an
d im
ple
men
ted
to
ad
dre
ss t
hes
e is
sues
to
p
reve
nt
furt
her
ab
sen
ce.
ll
ll
Stat
isti
cal r
epo
rts,
iden
tifi
cati
on
of
man
ager
re
spo
nsi
ble
fo
r th
e ac
tivi
ty a
nd
det
ails
of
acti
on
s ta
ken
(if
nee
ded
).
The
org
anis
atio
n’s
ret
urn
to
wo
rk p
olic
ies
are
des
ign
ed t
o s
up
po
rt r
ehab
ilita
tio
n a
nd
ear
ly
retu
rn t
o w
ork
wit
h a
dju
stm
ents
mad
e to
ac
com
mo
dat
e th
is w
hen
nec
essa
ry.
ll
ll
Fit
No
te G
uid
ance
: ww
w.d
wp
.gov
.uk
Polic
y an
d e
vid
ence
of
acti
on
s ta
ken
. Fit
fo
r W
ork
ser
vice
s: w
ww
.bu
sin
essl
ink.
gov
.uk
Nat
ion
ally
acc
red
ited
Occ
upat
ion
al H
ealt
h se
rvic
es. C
oun
selli
ng.
Em
plo
yee
Ass
ista
nce
Pr
og
ram
mes
(EA
P) w
ww
.eap
a.o
rg.u
kPh
ysio
ther
apy.
The
org
anis
atio
n r
aise
s aw
aren
ess
of,
an
d
sup
po
rts
staf
f to
man
age,
lon
g-t
erm
co
nd
itio
ns
in t
he
wo
rkp
lace
.l
ll
l
The
org
anis
atio
n r
uns
cam
pai
gns,
tra
inin
g o
r ev
ents
aim
ed a
t ra
isin
g aw
aren
ess
of
som
e lo
ng-
term
co
nd
itio
ns,
suc
h as
, can
cer,
dia
bet
es,
arth
riti
s, a
sthm
a. N
ICE
guid
ance
:w
ww
.nic
e.o
rg.u
k •
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d D
evel
op
men
t: w
ww
.cip
d.c
o.u
k
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Ab
sen
ce r
ates
an
d c
ause
s ar
e co
llect
ed a
nd
m
on
ito
red
.l
ll
l
For
exam
ple
:Is
sic
knes
s/ab
sen
ce d
ata
adeq
uate
ly c
olle
cted
an
d r
epo
rted
?Is
it b
roke
n d
ow
n in
to c
ateg
ori
es?
Is it
inve
stig
ated
fo
r tr
end
s? (
e.g.
str
ess
or
bac
k in
juri
es in
sp
ecifi
c g
roup
s o
f em
plo
yees
) Is
the
re e
vid
ence
of
pro
acti
ve a
ctio
ns
to
add
ress
ab
sen
ce t
ren
ds?
Is t
here
a r
etur
n t
o w
ork
po
licy?
Inte
rven
tio
ns
are
un
der
take
n w
her
e p
atte
rns
ind
icat
e tr
end
s o
f ab
sen
ce.
ll
ll
Rec
ord
s o
f ab
sen
ce a
nd
mo
nit
ori
ng.
Exa
mp
les
of
inte
rven
tio
ns
put
in p
lace
.
Co
nta
ct is
mai
nta
ined
wit
h a
bse
nt
emp
loye
es t
o
pro
vid
e su
pp
ort
an
d a
id r
etu
rn t
o w
ork
.l
ll
l
Ab
sen
ce r
eco
rds
wit
h co
nta
ct d
etai
ls. C
on
tact
ty
pe
and
reg
ular
ity
sho
uld
be
agre
ed w
ith
the
emp
loye
e at
the
firs
t o
pp
ort
unit
y an
d t
he
help
an
d s
upp
ort
off
ered
rec
ord
ed. S
mal
l an
d
med
ium
-siz
ed b
usin
esse
s m
ay s
eek
help
fro
m
the
free
Hea
lth
for
Wo
rk A
dvi
celin
e0
80
0 0
77
88
44
ww
w.h
ealt
h4w
ork
.nh
s.u
kSe
e al
so w
ww
.yo
urw
ork
hea
lth
.co
m
Ach
ieve
me
nt
A c
lear
att
end
ance
man
agem
ent
po
licy
is in
p
lace
an
d p
roce
du
res
are
kno
wn
to
sta
ff.
ll
ll
Evid
ence
of
staf
f in
volv
emen
t o
r kn
ow
led
ge
such
as
sign
ed c
ircu
lati
on
she
et, m
eeti
ng
min
utes
, sta
ff s
urve
y et
c. In
vest
ors
in P
eop
le,
AC
AS
– H
ealt
h, w
ellb
ein
g an
d m
anag
ing
atte
nd
ance
: ww
w.a
cas.
org
.uk
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d
Dev
elo
pm
ent:
ww
w.c
ipd
.co
.uk
Do
cum
ente
d r
etu
rn t
o w
ork
pro
ced
ure
s ar
e in
p
lace
an
d fo
llow
ed.
ll
ll
Co
py
of
pro
ced
ure,
pro
-fo
rma,
man
agem
ent
reco
rds.
Ret
urn
to
wo
rk in
terv
iew
s ar
e co
nd
uct
ed a
nd
re
cord
ed w
ith
co
nce
rns
/ap
pro
pri
ate
sup
po
rt
reco
rded
an
d p
rovi
ded
.l
ll
lC
om
ple
ted
inte
rvie
ws
and
rec
ord
s o
f es
cala
tio
n f
or
issu
es e
nco
unte
red
. Sta
ff s
urve
y.
Rea
son
able
ad
just
men
ts a
re m
ade
in li
ne
wit
h
reco
mm
end
atio
ns
mad
e in
a S
tate
men
t o
f Fi
tnes
s to
Wo
rk.
ll
ll
Fit
No
te G
uid
ance
: ww
w.d
wp
.gov
.uk
Equa
lity
Act
201
0 gu
idan
ce: w
ww
.aca
s.o
rg.u
k
Exc
elle
nce
Ab
sen
ce t
ren
ds
are
mo
nit
ore
d a
cro
ss t
he
org
anis
atio
n a
nd
sp
ecifi
c p
rog
ram
s ar
e d
esig
ned
an
d im
ple
men
ted
to
ad
dre
ss t
hes
e is
sues
to
p
reve
nt
furt
her
ab
sen
ce.
ll
ll
Stat
isti
cal r
epo
rts,
iden
tifi
cati
on
of
man
ager
re
spo
nsi
ble
fo
r th
e ac
tivi
ty a
nd
det
ails
of
acti
on
s ta
ken
(if
nee
ded
).
The
org
anis
atio
n’s
ret
urn
to
wo
rk p
olic
ies
are
des
ign
ed t
o s
up
po
rt r
ehab
ilita
tio
n a
nd
ear
ly
retu
rn t
o w
ork
wit
h a
dju
stm
ents
mad
e to
ac
com
mo
dat
e th
is w
hen
nec
essa
ry.
ll
ll
Fit
No
te G
uid
ance
: ww
w.d
wp
.gov
.uk
Polic
y an
d e
vid
ence
of
acti
on
s ta
ken
. Fit
fo
r W
ork
ser
vice
s: w
ww
.bu
sin
essl
ink.
gov
.uk
Nat
ion
ally
acc
red
ited
Occ
upat
ion
al H
ealt
h se
rvic
es. C
oun
selli
ng.
Em
plo
yee
Ass
ista
nce
Pr
og
ram
mes
(EA
P) w
ww
.eap
a.o
rg.u
kPh
ysio
ther
apy.
The
org
anis
atio
n r
aise
s aw
aren
ess
of,
an
d
sup
po
rts
staf
f to
man
age,
lon
g-t
erm
co
nd
itio
ns
in t
he
wo
rkp
lace
.l
ll
l
The
org
anis
atio
n r
uns
cam
pai
gns,
tra
inin
g o
r ev
ents
aim
ed a
t ra
isin
g aw
aren
ess
of
som
e lo
ng-
term
co
nd
itio
ns,
suc
h as
, can
cer,
dia
bet
es,
arth
riti
s, a
sthm
a. N
ICE
guid
ance
:w
ww
.nic
e.o
rg.u
k •
Cha
rter
ed In
stit
ute
of
Pers
on
nel
an
d D
evel
op
men
t: w
ww
.cip
d.c
o.u
k
Self-
asse
ssm
ent
Stan
dard
s fo
r H
ea
lth
an
d S
afe
ty R
eq
uir
em
en
tsC
om
mit
me
nt
FMPM
NM
NA
Exam
ples
and
Gui
danc
eN
otes
/Evi
denc
eD
emo
nst
rate
an
aw
aren
ess
of
leg
al o
blig
atio
ns
in r
elat
ion
to
hea
lth
an
d s
afet
y an
d d
isp
lay
hea
lth
an
d s
afet
y la
w p
ost
er.
ll
ll
Evid
ence
of
HSE
gui
dan
ce b
ein
g fo
llow
ed
ww
w.h
se.g
ov.u
k/si
mp
le-h
ealt
h-s
afet
y N
oti
ces,
pro
ced
ures
, ris
k as
sess
men
ts,
trai
nin
g, p
olic
ies
etc.
Res
po
nsi
bili
ties
un
der
Eq
ual
ity
Act
201
0, a
nd
o
ther
eq
ual
ity
leg
isla
tio
n a
re k
no
wn
an
d
adh
ered
to
.l
ll
l
Equa
lity
Act
201
0: w
ww
.aca
s.o
rg.u
kSe
e gu
idan
ce a
t: w
ww
.bu
sin
essl
ink.
gov
.uk
Co
uld
be
evid
ence
d b
y re
crui
tmen
t p
olic
y,
job
ad
vert
s, m
eeti
ng
no
tes,
inci
den
t re
po
rtin
g p
roce
dur
e w
ith
staf
f kn
ow
led
ge
of
it e
tc.
All
staf
f ar
e in
form
ed o
f w
ork
pla
ce r
isks
an
d
con
tro
ls in
pla
ce t
o m
inim
ise
them
.l
ll
lSt
aff
que
stio
nn
aire
, lo
cal i
nd
ucti
on
p
rog
ram
me,
man
uals
, hea
lth
and
saf
ety
pro
ced
ures
, ris
k as
sess
men
ts, n
oti
ces
and
d
isp
lays
etc
.
Ap
pro
pri
ate
trai
nin
g is
giv
en t
o a
ll st
aff
on
h
ealt
h a
nd
saf
ety.
ll
ll
Emp
loye
e tr
ain
ing
reco
rds,
cer
tifi
cate
s, s
taff
q
uest
ion
nai
re. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Lear
n D
irec
t tr
ain
ing:
ww
w.le
arn
dir
ect.
co.u
k
Ach
ieve
me
nt
Rel
evan
t p
olic
ies
and
pro
ced
ure
s ar
e in
pla
ce t
o
dem
on
stra
te c
om
plia
nce
wit
h h
ealt
h a
nd
saf
ety
leg
isla
tio
n.
ll
ll
Polic
ies
and
pro
ced
ures
wit
h ev
iden
ce o
f re
gula
r re
view
an
d e
mp
loye
e kn
ow
led
ge
of
thei
r ex
iste
nce
(p
oss
ibly
evi
den
ced
via
sta
ff
surv
ey o
r ci
rcul
ar).
Syst
ems
are
in p
lace
for
staf
f to
rai
se a
nd
res
olv
e h
ealt
h a
nd
saf
ety
issu
es.
ll
ll
Pro
ced
ures
, evi
den
ce o
f st
aff
foru
ms,
hea
lth
and
saf
ety
rep
rese
nta
tive
s in
pla
ce e
tc.
ww
w.h
se.g
ov.u
k/si
mp
le-h
ealt
h-s
afet
y
All
hea
lth
an
d s
afet
y p
olic
ies
and
wo
rkp
lace
ac
tivi
ties
are
reg
ula
rly
mo
nit
ore
d fo
r n
ew
haz
ard
s an
d im
pro
vem
ents
mad
e.l
ll
l
Rec
ord
s o
f m
eeti
ngs
, sta
ff c
om
men
ts a
nd
am
end
men
ts. R
egul
ar r
isk
asse
ssm
ents
. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Bus
ines
s Li
nk:
ww
w.b
usi
nes
slin
k.g
ov.u
k
Exc
elle
nce
Staf
f re
pre
sen
tati
ves
hav
e b
een
invo
lved
in t
he
dev
elo
pm
ent
or
eval
uat
ion
of
hea
lth
an
d s
afet
y p
olic
ies.
Th
ere
is a
cle
ar e
mp
has
is o
n p
reve
nti
on
ac
ross
all
po
licie
s.
ll
ll
Polic
ies
and
pro
ced
ures
. Rec
ord
s o
f st
aff
invo
lvem
ent,
mee
tin
g m
inut
es,
reco
mm
end
atio
ns,
co
nsu
ltat
ion
s w
ith
trad
e un
ion
s.
All
man
ager
s h
ave
rece
ived
ap
pro
pri
ate
hea
lth
an
d s
afet
y tr
ain
ing
. Th
ere
is a
n id
enti
fied
hea
lth
an
d s
afet
y re
pre
sen
tati
ve.
ll
ll
Hea
lth
and
saf
ety
rep
rese
nta
tive
det
ails
an
d
evid
ence
of
tim
e al
loca
tio
n/a
ctiv
ity
in t
his
role
. Tra
inin
g re
cord
s et
c. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Reg
ula
r h
ealt
h a
nd
saf
ety
mee
tin
gs
are
hel
d a
nd
re
cord
ed.
ll
ll
Min
utes
fro
m m
eeti
ngs
an
d a
ctio
ns
take
n.
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Dem
on
stra
te a
n a
war
enes
s o
f le
gal
ob
ligat
ion
s in
rel
atio
n t
o h
ealt
h a
nd
saf
ety
and
dis
pla
y h
ealt
h a
nd
saf
ety
law
po
ster
.l
ll
lEv
iden
ce o
f H
SE g
uid
ance
bei
ng
follo
wed
w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
No
tice
s, p
roce
dur
es, r
isk
asse
ssm
ents
, tr
ain
ing,
po
licie
s et
c.
Res
po
nsi
bili
ties
un
der
Eq
ual
ity
Act
201
0, a
nd
o
ther
eq
ual
ity
leg
isla
tio
n a
re k
no
wn
an
d
adh
ered
to
.l
ll
l
Equa
lity
Act
201
0: w
ww
.aca
s.o
rg.u
kSe
e gu
idan
ce a
t: w
ww
.bu
sin
essl
ink.
gov
.uk
Co
uld
be
evid
ence
d b
y re
crui
tmen
t p
olic
y,
job
ad
vert
s, m
eeti
ng
no
tes,
inci
den
t re
po
rtin
g p
roce
dur
e w
ith
staf
f kn
ow
led
ge
of
it e
tc.
All
staf
f ar
e in
form
ed o
f w
ork
pla
ce r
isks
an
d
con
tro
ls in
pla
ce t
o m
inim
ise
them
.l
ll
lSt
aff
que
stio
nn
aire
, lo
cal i
nd
ucti
on
p
rog
ram
me,
man
uals
, hea
lth
and
saf
ety
pro
ced
ures
, ris
k as
sess
men
ts, n
oti
ces
and
d
isp
lays
etc
.
Ap
pro
pri
ate
trai
nin
g is
giv
en t
o a
ll st
aff
on
h
ealt
h a
nd
saf
ety.
ll
ll
Emp
loye
e tr
ain
ing
reco
rds,
cer
tifi
cate
s, s
taff
q
uest
ion
nai
re. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Lear
n D
irec
t tr
ain
ing:
ww
w.le
arn
dir
ect.
co.u
k
Ach
ieve
me
nt
Rel
evan
t p
olic
ies
and
pro
ced
ure
s ar
e in
pla
ce t
o
dem
on
stra
te c
om
plia
nce
wit
h h
ealt
h a
nd
saf
ety
leg
isla
tio
n.
ll
ll
Polic
ies
and
pro
ced
ures
wit
h ev
iden
ce o
f re
gula
r re
view
an
d e
mp
loye
e kn
ow
led
ge
of
thei
r ex
iste
nce
(p
oss
ibly
evi
den
ced
via
sta
ff
surv
ey o
r ci
rcul
ar).
Syst
ems
are
in p
lace
for
staf
f to
rai
se a
nd
res
olv
e h
ealt
h a
nd
saf
ety
issu
es.
ll
ll
Pro
ced
ures
, evi
den
ce o
f st
aff
foru
ms,
hea
lth
and
saf
ety
rep
rese
nta
tive
s in
pla
ce e
tc.
ww
w.h
se.g
ov.u
k/si
mp
le-h
ealt
h-s
afet
y
All
hea
lth
an
d s
afet
y p
olic
ies
and
wo
rkp
lace
ac
tivi
ties
are
reg
ula
rly
mo
nit
ore
d fo
r n
ew
haz
ard
s an
d im
pro
vem
ents
mad
e.l
ll
l
Rec
ord
s o
f m
eeti
ngs
, sta
ff c
om
men
ts a
nd
am
end
men
ts. R
egul
ar r
isk
asse
ssm
ents
. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Bus
ines
s Li
nk:
ww
w.b
usi
nes
slin
k.g
ov.u
k
Exc
elle
nce
Staf
f re
pre
sen
tati
ves
hav
e b
een
invo
lved
in t
he
dev
elo
pm
ent
or
eval
uat
ion
of
hea
lth
an
d s
afet
y p
olic
ies.
Th
ere
is a
cle
ar e
mp
has
is o
n p
reve
nti
on
ac
ross
all
po
licie
s.
ll
ll
Polic
ies
and
pro
ced
ures
. Rec
ord
s o
f st
aff
invo
lvem
ent,
mee
tin
g m
inut
es,
reco
mm
end
atio
ns,
co
nsu
ltat
ion
s w
ith
trad
e un
ion
s.
All
man
ager
s h
ave
rece
ived
ap
pro
pri
ate
hea
lth
an
d s
afet
y tr
ain
ing
. Th
ere
is a
n id
enti
fied
hea
lth
an
d s
afet
y re
pre
sen
tati
ve.
ll
ll
Hea
lth
and
saf
ety
rep
rese
nta
tive
det
ails
an
d
evid
ence
of
tim
e al
loca
tio
n/a
ctiv
ity
in t
his
role
. Tra
inin
g re
cord
s et
c. H
ealt
h an
d S
afet
y Ex
ecut
ive
guid
ance
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Reg
ula
r h
ealt
h a
nd
saf
ety
mee
tin
gs
are
hel
d a
nd
re
cord
ed.
ll
ll
Min
utes
fro
m m
eeti
ngs
an
d a
ctio
ns
take
n.
Self-
asse
ssm
ent
Stan
dard
s fo
r M
en
tal H
ea
lth
an
d W
ellb
ein
gC
om
mit
me
nt
FMPM
NM
NA
Exam
ples
and
Gui
danc
eN
otes
/Evi
denc
ePr
ovid
e in
form
atio
n a
bo
ut
men
tal h
ealt
h
and
wel
lbei
ng
, in
clu
din
g w
ork
-rel
ated
str
ess,
an
d m
ake
sou
rces
of
furt
her
info
rmat
ion
re
adily
ava
ilab
le t
o s
taff
at
all l
evel
s.l
ll
l
No
tice
bo
ard
, sta
ff in
tran
et, l
eafl
ets
pro
min
entl
y d
isp
laye
d,
staf
f m
eeti
ng
min
utes
an
d e
xter
nal
web
site
s. N
ICE
guid
ance
Pr
om
oti
ng
Wel
lbei
ng
at W
ork
(20
09):
htt
p:/
/gu
idan
ce.n
ice.
org
.uk
• A
war
enes
s tr
aini
ng p
rogr
amm
e.M
enta
l Hea
lth
Foun
dat
ion
: ww
w.m
enta
lhea
lth
.org
.uk
Ensu
re e
mp
loye
es a
re a
war
e th
at m
enta
l h
ealt
h a
nd
wel
lbei
ng
issu
es a
re v
alid
an
d
seek
ing
to
ad
dre
ss t
hes
e is
sues
is f
ully
su
pp
ort
ed b
y th
e o
rgan
isat
ion
at
all l
evel
s.l
ll
l
Polic
y d
ocu
men
t; m
anag
emen
t tr
ain
ing;
sta
ff s
urve
y; r
evie
w
reco
rds;
pro
min
ent
no
tice
s; m
eeti
ng
min
utes
etc
. Mo
nit
or
HR
d
ata
for
chan
ges
in r
epo
rted
str
ess-
rela
ted
issu
es/a
bse
nce
. RC
Psyc
h W
ork
an
d M
enta
l hea
lth
reso
urce
:w
ww
.rcp
sych
.ac.
uk/
wo
rkan
dm
enta
lhea
lth
The
org
anis
atio
n s
ho
uld
pro
vid
e co
mm
itm
ent
to, a
nd
ap
pro
pri
ate
info
rmat
ion
ab
ou
t, r
esili
ence
(th
e ab
ility
to
re
cove
r q
uic
kly
fro
m il
lnes
s o
r ch
ang
e).
ll
ll
Det
ails
of E
AP
or c
ouns
ellin
g se
rvic
e if
prov
ided
. Sig
npos
t to
exte
rnal
ser
vice
s e.
g. IA
PT: w
ww
.iapt
.nhs
.uk
• P
olic
y do
cum
ent.
M
anag
emen
t tea
m(s
) off
ered
resil
ienc
e aw
aren
ess
trai
ning
with
in
gene
ric m
anag
emen
t ski
lls d
evel
opm
ent.
Mon
itor H
R da
ta fo
r ch
ange
s in
repo
rted
str
ess-
rela
ted
issue
s/ab
senc
e.
The
org
anis
atio
n e
nsu
res
emp
loye
es a
re
mad
e aw
are
of
thei
r le
gal
en
titl
emen
ts
reg
ard
ing
wo
rkin
g c
on
dit
ion
s, fo
r ex
amp
le
Equ
alit
y A
ct 2
010.
ll
ll
Polic
y, p
roce
dur
e, s
taff
sur
vey
and
sta
ff m
anua
l/in
duc
tio
n:
ww
w.e
qu
alit
yhu
man
rig
hts
.co
m a
nd
ww
w.h
se.g
ov.u
k/st
ress
Eq
ualit
y A
ct 2
010
guid
ance
: ww
w.a
cas.
org
.uk
Ach
ieve
me
nt
Un
der
take
an
d a
ct o
n a
n o
rgan
isat
ion
al
stre
ss r
isk
asse
ssm
ent
follo
win
g r
eco
gn
ised
st
and
ard
s.l
ll
lSt
ress
ris
k as
sess
men
t av
aila
ble
at
ww
w.h
se.g
ov.u
k/st
ress
Rec
ord
s o
f as
sess
men
ts a
nd
act
ion
s ta
ken
to
be
mo
nit
ore
d,
follo
wed
by
re-a
sses
smen
ts t
o m
easu
re p
rog
ress
.
Prov
ide
info
rmat
ion
an
d s
up
po
rt t
o li
ne
man
ager
s to
red
uce
sti
gm
a ar
ou
nd
men
tal
ill-h
ealt
h a
nd
to
imp
rove
th
e id
enti
ficat
ion
o
f, a
nd
su
pp
ort
to
peo
ple
wit
h m
enta
l h
ealt
h p
rob
lem
s in
th
e w
ork
pla
ce.
ll
ll
Trai
ning
, mee
ting
min
utes
, circ
ular
s, g
uida
nce
note
s, p
roce
dure
s,
talk
s et
c. Y
HIP
Lin
e M
anag
er T
rain
ing:
ww
w.w
ork
pla
cem
enta
lhea
lth.
co.u
kM
indf
ul E
mpl
oyer
Cha
rter
and
Lin
e M
anag
er r
esou
r ce
:w
ww
.min
dfu
lem
plo
yer.n
et •
Con
side
r pr
ovis
ion
of s
ubje
ct
spec
ific
trai
ning
e.g
. Men
tal H
ealth
Fir
st A
id.
Evid
ence
of
imp
lem
enta
tio
n o
f th
e H
ealt
h
and
Saf
ety
Exec
uti
ve m
anag
emen
t st
and
ard
s fo
r w
ork
-rel
ated
str
ess
in p
olic
ies,
p
roce
du
res
and
eve
ryd
ay a
ctiv
ity.
ll
ll
Polic
y, p
roce
dur
e, s
taff
sur
vey:
ww
w.h
se.g
ov.u
k/st
ress
Bu
llyin
g a
nd
har
assm
ent
and
wh
istl
e-b
low
ing
p
olic
ies
and
sys
tem
s ar
e in
pla
ce a
nd
sta
ff a
t al
l lev
els
are
mad
e aw
are
of t
hem
.l
ll
lPo
licy,
pro
ced
ure,
sta
ff s
urve
y A
CA
S G
uid
ance
:w
ww
.aca
s.o
rg.u
k •
Aw
aren
ess
of
Pub
lic In
form
atio
n
Dis
clo
sure
Act
199
8 (P
IDA
)
Exc
elle
nce
A m
enta
l hea
lth
an
d w
ellb
ein
g s
trat
egy
is in
p
lace
, or
is b
ein
g d
evel
op
ed a
nd
follo
wed
, th
at a
dd
ress
es in
vest
men
t in
th
e m
enta
l w
ellb
ein
g o
f th
e w
ork
forc
e an
d r
ecru
itm
ent/
rete
nti
on
issu
es. T
his
po
licy
has
bee
n
dev
elo
ped
co
llab
ora
tive
ly w
ith
sta
ff.
ll
ll
Polic
ies
and
pro
ced
ures
. Rec
ord
s o
f st
aff
invo
lvem
ent
i.e.
in p
olic
y d
evel
op
men
t, f
ocu
s g
roup
s, s
taff
rep
rese
nta
tive
s.
Co
py
of
acti
on
/im
ple
men
tati
on
pla
n in
clud
ing
revi
ew d
ate.
St
aff
surv
ey t
o in
dic
ate
kno
wle
dg
e o
f th
e p
olic
y. E
vid
ence
of
how
po
licy/
info
rmat
ion
is c
asca
ded
to
em
plo
yees
. Sig
n-u
p t
o
Min
dfu
l Em
plo
yer
init
iati
ve. E
xam
ple
s o
f te
mp
late
s to
sup
po
rt
this
are
ava
ilab
le. P
erio
dic
job
rev
iew
s/ev
alua
tio
n/a
pp
rais
als
etc.
are
in p
lace
an
d a
re u
sed
to
co
nsu
lt w
ith
emp
loye
es o
n
issu
es t
hat
affe
ct m
enta
l hea
lth.
Evi
den
ce d
emo
nst
rati
ng
imp
lem
enta
tio
n o
f H
SE M
anag
emen
t St
and
ard
s by
the
o
rgan
isat
ion
or
equi
vale
nt:
ww
w.h
se.g
ov.u
k/st
ress
RCPs
ych
Wo
rk a
nd
Men
tal h
ealt
h re
sour
ce:
ww
w.r
cpsy
ch.a
c.u
k/w
ork
and
men
talh
ealt
h
Ensu
re o
rgan
isat
ion
al a
nd
ind
ivid
ual
ch
ang
e is
acc
om
pan
ied
by
sup
po
rt, i
nfo
rmat
ion
o
r ta
rget
ed in
terv
enti
on
pro
gra
mm
es e
.g.
reti
rem
ent,
red
un
dan
cy p
lan
nin
g.
ll
ll
Cas
e st
udie
s. R
etir
emen
t p
lan
nin
g p
rog
ram
mes
. CV
an
d jo
b
skill
s w
ork
sho
ps.
Pen
sio
n a
dvi
ce c
linic
s.
Staf
f co
nsu
ltat
ion
s/su
rvey
s ta
ke p
lace
th
at
seek
info
rmat
ion
on
th
e m
enta
l wel
lbei
ng
o
f st
aff
and
als
o c
over
wo
rkin
g c
on
dit
ion
s,
com
mu
nic
atio
n, w
ork
-life
bal
ance
, sta
ff
sup
po
rt a
nd
wo
rk-r
elat
ed, o
r o
ther
cau
ses
of,
str
ess
wit
h a
ctio
n p
lan
s d
raw
n u
p t
o
add
ress
maj
or
issu
es.
ll
ll
Surv
ey/c
on
sult
atio
n d
ocu
men
tati
on
sup
po
rted
by
stat
isti
cal
anal
ysis
of
resu
lts
and
pri
ori
tise
d a
ctio
ns
con
tain
ed w
ithi
n
an a
ctio
n p
lan
or
stra
tegy
do
cum
ent.
Are
as o
f go
od
pra
ctic
e hi
ghlig
hted
an
d a
do
pte
d.
Pro
ced
ure
s, g
uid
ance
or
po
licie
s ar
e in
pla
ce
that
ad
dre
ss h
ow
sta
ff a
re k
ept
info
rmed
of
chan
ge
wit
hin
th
e o
rgan
isat
ion
.l
ll
lC
op
y o
f p
olic
y/p
roce
dur
e an
d e
vid
ence
tha
t al
l key
sta
ff a
re
awar
e o
f th
is. E
vid
ence
of
new
slet
ters
, tea
m b
riefi
ngs
etc
.
Edu
cati
on
an
d d
evel
op
men
t o
pp
ort
un
itie
s ar
e ro
uti
nel
y av
aila
ble
to
man
ager
s an
d
staf
f to
en
han
ce t
hei
r sk
ills
and
kn
ow
led
ge
aro
un
d w
ork
pla
ce m
enta
l hea
lth
issu
es.
ll
ll
Furt
her
info
rmat
ion
can
be
foun
d a
t: w
ww
.min
d.o
rg.u
kG
oo
d a
war
enes
s o
f fa
cilit
ies
sho
uld
be
dem
on
stra
ted
thr
oug
h th
e us
e o
f in
tran
et, c
ircu
lars
an
d m
eeti
ngs
. Car
e sh
oul
d b
e ta
ken
to
en
sure
tha
t co
mm
unic
atio
ns
do
no
t m
ake
staf
f fe
el
that
the
y w
oul
d b
e p
enal
ised
fo
r se
ekin
g he
lp.
Soci
al s
up
po
rt g
rou
ps,
vo
lun
teer
ing
an
d o
ut-
of-
wo
rk a
ctiv
itie
s ar
e ac
tive
ly e
nco
ura
ged
an
d s
up
po
rted
by
the
org
anis
atio
n.
ll
ll
Staf
f ar
e m
ade
awar
e o
f o
pp
ort
unit
ies
via
com
mun
icat
ion
m
etho
ds
and
, whe
re p
ract
ical
, off
ered
the
flex
ibili
ty t
o a
tten
d
dur
ing
wo
rk t
ime.
Act
ivit
ies
do
no
t n
eed
to
be
pla
nn
ed o
r co
ntr
olle
d b
y th
e o
rgan
isat
ion
, but
sta
ff s
houl
d b
e su
pp
ort
ed,
whe
re p
oss
ible
, to
get
invo
lved
an
d b
e en
cour
aged
to
sus
tain
th
at in
volv
emen
t.
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Prov
ide
info
rmat
ion
ab
ou
t m
enta
l hea
lth
an
d w
ellb
ein
g, i
ncl
ud
ing
wo
rk-r
elat
ed s
tres
s,
and
mak
e so
urc
es o
f fu
rth
er in
form
atio
n
read
ily a
vaila
ble
to
sta
ff a
t al
l lev
els.
ll
ll
No
tice
bo
ard
, sta
ff in
tran
et, l
eafl
ets
pro
min
entl
y d
isp
laye
d,
staf
f m
eeti
ng
min
utes
an
d e
xter
nal
web
site
s. N
ICE
guid
ance
Pr
om
oti
ng
Wel
lbei
ng
at W
ork
(20
09):
htt
p:/
/gu
idan
ce.n
ice.
org
.uk
• A
war
enes
s tr
aini
ng p
rogr
amm
e.M
enta
l Hea
lth
Foun
dat
ion
: ww
w.m
enta
lhea
lth
.org
.uk
Ensu
re e
mp
loye
es a
re a
war
e th
at m
enta
l h
ealt
h a
nd
wel
lbei
ng
issu
es a
re v
alid
an
d
seek
ing
to
ad
dre
ss t
hes
e is
sues
is f
ully
su
pp
ort
ed b
y th
e o
rgan
isat
ion
at
all l
evel
s.l
ll
l
Polic
y d
ocu
men
t; m
anag
emen
t tr
ain
ing;
sta
ff s
urve
y; r
evie
w
reco
rds;
pro
min
ent
no
tice
s; m
eeti
ng
min
utes
etc
. Mo
nit
or
HR
d
ata
for
chan
ges
in r
epo
rted
str
ess-
rela
ted
issu
es/a
bse
nce
. RC
Psyc
h W
ork
an
d M
enta
l hea
lth
reso
urce
:w
ww
.rcp
sych
.ac.
uk/
wo
rkan
dm
enta
lhea
lth
The
org
anis
atio
n s
ho
uld
pro
vid
e co
mm
itm
ent
to, a
nd
ap
pro
pri
ate
info
rmat
ion
ab
ou
t, r
esili
ence
(th
e ab
ility
to
re
cove
r q
uic
kly
fro
m il
lnes
s o
r ch
ang
e).
ll
ll
Det
ails
of E
AP
or c
ouns
ellin
g se
rvic
e if
prov
ided
. Sig
npos
t to
exte
rnal
ser
vice
s e.
g. IA
PT: w
ww
.iapt
.nhs
.uk
• P
olic
y do
cum
ent.
M
anag
emen
t tea
m(s
) off
ered
resil
ienc
e aw
aren
ess
trai
ning
with
in
gene
ric m
anag
emen
t ski
lls d
evel
opm
ent.
Mon
itor H
R da
ta fo
r ch
ange
s in
repo
rted
str
ess-
rela
ted
issue
s/ab
senc
e.
The
org
anis
atio
n e
nsu
res
emp
loye
es a
re
mad
e aw
are
of
thei
r le
gal
en
titl
emen
ts
reg
ard
ing
wo
rkin
g c
on
dit
ion
s, fo
r ex
amp
le
Equ
alit
y A
ct 2
010.
ll
ll
Polic
y, p
roce
dur
e, s
taff
sur
vey
and
sta
ff m
anua
l/in
duc
tio
n:
ww
w.e
qu
alit
yhu
man
rig
hts
.co
m a
nd
ww
w.h
se.g
ov.u
k/st
ress
Eq
ualit
y A
ct 2
010
guid
ance
: ww
w.a
cas.
org
.uk
Ach
ieve
me
nt
Un
der
take
an
d a
ct o
n a
n o
rgan
isat
ion
al
stre
ss r
isk
asse
ssm
ent
follo
win
g r
eco
gn
ised
st
and
ard
s.l
ll
lSt
ress
ris
k as
sess
men
t av
aila
ble
at
ww
w.h
se.g
ov.u
k/st
ress
Rec
ord
s o
f as
sess
men
ts a
nd
act
ion
s ta
ken
to
be
mo
nit
ore
d,
follo
wed
by
re-a
sses
smen
ts t
o m
easu
re p
rog
ress
.
Prov
ide
info
rmat
ion
an
d s
up
po
rt t
o li
ne
man
ager
s to
red
uce
sti
gm
a ar
ou
nd
men
tal
ill-h
ealt
h a
nd
to
imp
rove
th
e id
enti
ficat
ion
o
f, a
nd
su
pp
ort
to
peo
ple
wit
h m
enta
l h
ealt
h p
rob
lem
s in
th
e w
ork
pla
ce.
ll
ll
Trai
ning
, mee
ting
min
utes
, circ
ular
s, g
uida
nce
note
s, p
roce
dure
s,
talk
s et
c. Y
HIP
Lin
e M
anag
er T
rain
ing:
ww
w.w
ork
pla
cem
enta
lhea
lth.
co.u
kM
indf
ul E
mpl
oyer
Cha
rter
and
Lin
e M
anag
er r
esou
r ce
:w
ww
.min
dfu
lem
plo
yer.n
et •
Con
side
r pr
ovis
ion
of s
ubje
ct
spec
ific
trai
ning
e.g
. Men
tal H
ealth
Fir
st A
id.
Evid
ence
of
imp
lem
enta
tio
n o
f th
e H
ealt
h
and
Saf
ety
Exec
uti
ve m
anag
emen
t st
and
ard
s fo
r w
ork
-rel
ated
str
ess
in p
olic
ies,
p
roce
du
res
and
eve
ryd
ay a
ctiv
ity.
ll
ll
Polic
y, p
roce
dur
e, s
taff
sur
vey:
ww
w.h
se.g
ov.u
k/st
ress
Bu
llyin
g a
nd
har
assm
ent
and
wh
istl
e-b
low
ing
p
olic
ies
and
sys
tem
s ar
e in
pla
ce a
nd
sta
ff a
t al
l lev
els
are
mad
e aw
are
of t
hem
.l
ll
lPo
licy,
pro
ced
ure,
sta
ff s
urve
y A
CA
S G
uid
ance
:w
ww
.aca
s.o
rg.u
k •
Aw
aren
ess
of
Pub
lic In
form
atio
n
Dis
clo
sure
Act
199
8 (P
IDA
)
Exc
elle
nce
A m
enta
l hea
lth
an
d w
ellb
ein
g s
trat
egy
is in
p
lace
, or
is b
ein
g d
evel
op
ed a
nd
follo
wed
, th
at a
dd
ress
es in
vest
men
t in
th
e m
enta
l w
ellb
ein
g o
f th
e w
ork
forc
e an
d r
ecru
itm
ent/
rete
nti
on
issu
es. T
his
po
licy
has
bee
n
dev
elo
ped
co
llab
ora
tive
ly w
ith
sta
ff.
ll
ll
Polic
ies
and
pro
ced
ures
. Rec
ord
s o
f st
aff
invo
lvem
ent
i.e.
in p
olic
y d
evel
op
men
t, f
ocu
s g
roup
s, s
taff
rep
rese
nta
tive
s.
Co
py
of
acti
on
/im
ple
men
tati
on
pla
n in
clud
ing
revi
ew d
ate.
St
aff
surv
ey t
o in
dic
ate
kno
wle
dg
e o
f th
e p
olic
y. E
vid
ence
of
how
po
licy/
info
rmat
ion
is c
asca
ded
to
em
plo
yees
. Sig
n-u
p t
o
Min
dfu
l Em
plo
yer
init
iati
ve. E
xam
ple
s o
f te
mp
late
s to
sup
po
rt
this
are
ava
ilab
le. P
erio
dic
job
rev
iew
s/ev
alua
tio
n/a
pp
rais
als
etc.
are
in p
lace
an
d a
re u
sed
to
co
nsu
lt w
ith
emp
loye
es o
n
issu
es t
hat
affe
ct m
enta
l hea
lth.
Evi
den
ce d
emo
nst
rati
ng
imp
lem
enta
tio
n o
f H
SE M
anag
emen
t St
and
ard
s by
the
o
rgan
isat
ion
or
equi
vale
nt:
ww
w.h
se.g
ov.u
k/st
ress
RCPs
ych
Wo
rk a
nd
Men
tal h
ealt
h re
sour
ce:
ww
w.r
cpsy
ch.a
c.u
k/w
ork
and
men
talh
ealt
h
Ensu
re o
rgan
isat
ion
al a
nd
ind
ivid
ual
ch
ang
e is
acc
om
pan
ied
by
sup
po
rt, i
nfo
rmat
ion
o
r ta
rget
ed in
terv
enti
on
pro
gra
mm
es e
.g.
reti
rem
ent,
red
un
dan
cy p
lan
nin
g.
ll
ll
Cas
e st
udie
s. R
etir
emen
t p
lan
nin
g p
rog
ram
mes
. CV
an
d jo
b
skill
s w
ork
sho
ps.
Pen
sio
n a
dvi
ce c
linic
s.
Staf
f co
nsu
ltat
ion
s/su
rvey
s ta
ke p
lace
th
at
seek
info
rmat
ion
on
th
e m
enta
l wel
lbei
ng
o
f st
aff
and
als
o c
over
wo
rkin
g c
on
dit
ion
s,
com
mu
nic
atio
n, w
ork
-life
bal
ance
, sta
ff
sup
po
rt a
nd
wo
rk-r
elat
ed, o
r o
ther
cau
ses
of,
str
ess
wit
h a
ctio
n p
lan
s d
raw
n u
p t
o
add
ress
maj
or
issu
es.
ll
ll
Surv
ey/c
on
sult
atio
n d
ocu
men
tati
on
sup
po
rted
by
stat
isti
cal
anal
ysis
of
resu
lts
and
pri
ori
tise
d a
ctio
ns
con
tain
ed w
ithi
n
an a
ctio
n p
lan
or
stra
tegy
do
cum
ent.
Are
as o
f go
od
pra
ctic
e hi
ghlig
hted
an
d a
do
pte
d.
Pro
ced
ure
s, g
uid
ance
or
po
licie
s ar
e in
pla
ce
that
ad
dre
ss h
ow
sta
ff a
re k
ept
info
rmed
of
chan
ge
wit
hin
th
e o
rgan
isat
ion
.l
ll
lC
op
y o
f p
olic
y/p
roce
dur
e an
d e
vid
ence
tha
t al
l key
sta
ff a
re
awar
e o
f th
is. E
vid
ence
of
new
slet
ters
, tea
m b
riefi
ngs
etc
.
Edu
cati
on
an
d d
evel
op
men
t o
pp
ort
un
itie
s ar
e ro
uti
nel
y av
aila
ble
to
man
ager
s an
d
staf
f to
en
han
ce t
hei
r sk
ills
and
kn
ow
led
ge
aro
un
d w
ork
pla
ce m
enta
l hea
lth
issu
es.
ll
ll
Furt
her
info
rmat
ion
can
be
foun
d a
t: w
ww
.min
d.o
rg.u
kG
oo
d a
war
enes
s o
f fa
cilit
ies
sho
uld
be
dem
on
stra
ted
thr
oug
h th
e us
e o
f in
tran
et, c
ircu
lars
an
d m
eeti
ngs
. Car
e sh
oul
d b
e ta
ken
to
en
sure
tha
t co
mm
unic
atio
ns
do
no
t m
ake
staf
f fe
el
that
the
y w
oul
d b
e p
enal
ised
fo
r se
ekin
g he
lp.
Soci
al s
up
po
rt g
rou
ps,
vo
lun
teer
ing
an
d o
ut-
of-
wo
rk a
ctiv
itie
s ar
e ac
tive
ly e
nco
ura
ged
an
d s
up
po
rted
by
the
org
anis
atio
n.
ll
ll
Staf
f ar
e m
ade
awar
e o
f o
pp
ort
unit
ies
via
com
mun
icat
ion
m
etho
ds
and
, whe
re p
ract
ical
, off
ered
the
flex
ibili
ty t
o a
tten
d
dur
ing
wo
rk t
ime.
Act
ivit
ies
do
no
t n
eed
to
be
pla
nn
ed o
r co
ntr
olle
d b
y th
e o
rgan
isat
ion
, but
sta
ff s
houl
d b
e su
pp
ort
ed,
whe
re p
oss
ible
, to
get
invo
lved
an
d b
e en
cour
aged
to
sus
tain
th
at in
volv
emen
t.
Self-
asse
ssm
ent
Stan
dard
s fo
r S
mo
kin
g a
nd
To
ba
cco
-re
late
d il
l-he
alt
hC
om
mit
me
nt
FMPM
NM
NA
Exam
ples
and
Gui
danc
eN
otes
/Evi
denc
eA
ll st
aff
are
awar
e o
f th
e sm
oke
-fre
e an
d t
ob
acco
co
ntr
ol l
aws
and
ho
w
they
are
ap
plie
d in
th
eir
wo
rkp
lace
.l
ll
lN
oti
ces,
tra
inin
g re
cord
s, in
tran
et, p
olic
y an
d
pro
of
of
staf
f ha
vin
g se
en it
, sta
ff s
urve
y et
c.
ww
w.s
mo
kefr
eeen
gla
nd
.co
.uk
Sou
rces
of
furt
her
info
rmat
ion
an
d
sup
po
rt t
o q
uit
sm
oki
ng
are
rea
dily
av
aila
ble
.l
ll
l
No
tice
bo
ard
, sta
ff in
tran
et, l
eafl
ets
in
pro
min
ent
loca
tio
ns,
sta
ff m
eeti
ng
min
utes
et
c. L
oca
l NH
S St
op
Sm
oki
ng
serv
ices
:w
ww
.sm
oke
free
.nh
s.u
k •
NIC
E G
uid
ance
: w
ww
.nic
e.o
rg.u
k
The
org
anis
atio
n c
om
plie
s w
ith
sm
oke
fr
ee le
gis
lati
on
, in
clu
din
g s
ign
age.
O
rgan
isat
ion
has
a c
lear
sta
nce
on
co
ntr
ol o
f to
bac
co.
ll
ll
Envi
ron
men
tal H
ealt
h in
spec
tio
n r
epo
rt,
inte
rnal
co
mp
lian
ce r
epo
rt, o
n-s
ite
evid
ence
or
pho
tog
rap
hs.
A s
mo
ke-f
ree
po
licy
is in
pla
ce a
nd
st
aff
are
awar
e o
f it
.l
ll
lSm
oke
fre
e p
olic
y te
mp
late
.
Ach
ieve
me
nt
‘No
sm
oki
ng
’ sig
ns
are
dis
pla
yed
at
all b
uild
ing
en
tran
ces
and
co
mp
any
veh
icle
s.l
ll
lPh
ysic
al e
vid
ence
, rep
ort
s et
c.
Exc
elle
nce
Bu
ildin
g m
anag
ers,
rec
epti
on
sta
ff,
gro
un
d s
taff
an
d t
ho
se o
per
atin
g in
co
mm
un
al a
reas
are
aw
are
of
ho
w
to r
epo
rt b
reac
hes
of
the
smo
ke-f
ree
po
licy.
ll
ll
Pro
ced
ures
, tra
inin
g re
cord
s, s
taff
sur
vey,
p
revi
ous
rep
ort
s o
f b
reac
h et
c.
Op
en a
reas
(o
utd
oo
r) t
hat
are
ac
cess
ed b
y p
assi
ng
pu
blic
or
cust
om
ers
are
clea
rly
sig
np
ost
ed a
s sm
oke
-fre
e an
d s
tep
s ar
e ta
ken
to
p
reve
nt
smo
kin
g in
th
ese
area
s.
ll
ll
Inte
rnal
co
mp
lian
ce r
epo
rt, o
n-s
ite
evid
ence
or
pho
tog
rap
hs, c
lear
sig
nag
e et
c.
Act
ivel
y p
rom
ote
‘sto
p-s
mo
kin
g’
serv
ices
an
d a
llow
sta
ff t
ime
to a
tten
d.l
ll
lLo
cal N
HS
Sto
p S
mo
kin
g se
rvic
es:
ww
w.s
mo
kefr
ee.n
hs.
uk
Act
ivel
y p
rom
ote
‘sto
p-s
mo
kin
g’
serv
ices
.l
ll
lG
uid
ance
on
lega
l lim
its
of
tob
acco
an
d
alco
hol i
nto
the
UK
: ww
w.h
mrc
.gov
.uk
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
All
staf
f ar
e aw
are
of
the
smo
ke-f
ree
and
to
bac
co c
on
tro
l law
s an
d h
ow
th
ey a
re a
pp
lied
in t
hei
r w
ork
pla
ce.
ll
ll
No
tice
s, t
rain
ing
reco
rds,
intr
anet
, po
licy
and
p
roo
f o
f st
aff
havi
ng
seen
it, s
taff
sur
vey
etc.
w
ww
.sm
oke
free
eng
lan
d.c
o.u
k
Sou
rces
of
furt
her
info
rmat
ion
an
d
sup
po
rt t
o q
uit
sm
oki
ng
are
rea
dily
av
aila
ble
.l
ll
l
No
tice
bo
ard
, sta
ff in
tran
et, l
eafl
ets
in
pro
min
ent
loca
tio
ns,
sta
ff m
eeti
ng
min
utes
et
c. L
oca
l NH
S St
op
Sm
oki
ng
serv
ices
:w
ww
.sm
oke
free
.nh
s.u
k •
NIC
E G
uid
ance
: w
ww
.nic
e.o
rg.u
k
The
org
anis
atio
n c
om
plie
s w
ith
sm
oke
fr
ee le
gis
lati
on
, in
clu
din
g s
ign
age.
O
rgan
isat
ion
has
a c
lear
sta
nce
on
co
ntr
ol o
f to
bac
co.
ll
ll
Envi
ron
men
tal H
ealt
h in
spec
tio
n r
epo
rt,
inte
rnal
co
mp
lian
ce r
epo
rt, o
n-s
ite
evid
ence
or
pho
tog
rap
hs.
A s
mo
ke-f
ree
po
licy
is in
pla
ce a
nd
st
aff
are
awar
e o
f it
.l
ll
lSm
oke
fre
e p
olic
y te
mp
late
.
Ach
ieve
me
nt
‘No
sm
oki
ng
’ sig
ns
are
dis
pla
yed
at
all b
uild
ing
en
tran
ces
and
co
mp
any
veh
icle
s.l
ll
lPh
ysic
al e
vid
ence
, rep
ort
s et
c.
Exc
elle
nce
Bu
ildin
g m
anag
ers,
rec
epti
on
sta
ff,
gro
un
d s
taff
an
d t
ho
se o
per
atin
g in
co
mm
un
al a
reas
are
aw
are
of
ho
w
to r
epo
rt b
reac
hes
of
the
smo
ke-f
ree
po
licy.
ll
ll
Pro
ced
ures
, tra
inin
g re
cord
s, s
taff
sur
vey,
p
revi
ous
rep
ort
s o
f b
reac
h et
c.
Op
en a
reas
(o
utd
oo
r) t
hat
are
ac
cess
ed b
y p
assi
ng
pu
blic
or
cust
om
ers
are
clea
rly
sig
np
ost
ed a
s sm
oke
-fre
e an
d s
tep
s ar
e ta
ken
to
p
reve
nt
smo
kin
g in
th
ese
area
s.
ll
ll
Inte
rnal
co
mp
lian
ce r
epo
rt, o
n-s
ite
evid
ence
or
pho
tog
rap
hs, c
lear
sig
nag
e et
c.
Act
ivel
y p
rom
ote
‘sto
p-s
mo
kin
g’
serv
ices
an
d a
llow
sta
ff t
ime
to a
tten
d.l
ll
lLo
cal N
HS
Sto
p S
mo
kin
g se
rvic
es:
ww
w.s
mo
kefr
ee.n
hs.
uk
Act
ivel
y p
rom
ote
‘sto
p-s
mo
kin
g’
serv
ices
.l
ll
lG
uid
ance
on
lega
l lim
its
of
tob
acco
an
d
alco
hol i
nto
the
UK
: ww
w.h
mrc
.gov
.uk
Self-
asse
ssm
ent
Stan
dard
s fo
r P
hys
ica
l Act
ivit
yC
om
mit
me
nt
FMPM
NM
NA
Exam
ples
and
Gui
danc
eN
otes
/Evi
denc
eIn
form
atio
n is
mad
e av
aila
ble
on
th
e b
enefi
ts o
f p
hysi
cal a
ctiv
ity.
ll
ll
No
tice
bo
ard
, in
tran
et p
age,
new
slet
ter
etc.
See
Bri
tish
H
eart
Fo
und
atio
n f
or
furt
her
info
rmat
ion
an
d s
upp
ort
: w
ww
.bh
f.o
rg.u
k •
NIC
E gu
idel
ines
: ww
w.n
ice.
org
.uk
The
min
imu
m le
gal
ly r
equ
ired
b
reak
s ar
e ta
ken
by
all s
taff
.l
ll
lM
anag
ers/
sup
ervi
sors
are
inst
ruct
ed t
o m
on
ito
r b
reak
s an
d e
nsu
re t
hat
suffi
cien
t re
st t
ime
is t
aken
. Gui
dan
ce is
p
rovi
ded
an
d r
eco
rded
.
Ach
ieve
me
nt
Phys
ical
act
ivit
y in
th
e w
ork
pla
ce
is a
ctiv
ely
enco
ura
ged
an
d
sup
po
rted
by
the
phy
sica
l en
viro
nm
ent.
ll
ll
Prov
ide
sign
age
to s
tair
s as
wel
l as
lifts
. Pro
mo
tin
g Ph
ysic
al
Act
ivit
y in
the
Wo
rkp
lace
NIC
E gu
idan
ce:
ww
w.n
ice.
org
.uk
• C
HEW
aud
it t
oo
l:w
ww
.ris
kfac
tor.
can
cer.
gov
• In
tran
et p
ages
, lin
ks w
ith
sup
po
rt a
gen
cies
etc
. can
be
used
her
e.C
han
ge4
Life
: ww
w.n
hs.
uk/
chan
ge4
life
Bri
tish
Hea
rt F
oun
dat
ion
: ww
w.b
hf.
org
.uk
Staf
f ar
e en
cou
rag
ed t
o t
ake
reg
ula
r b
reak
s.l
ll
lPo
licy,
man
agem
ent
trai
ning
or
guid
ance
not
es, s
taff
circ
ular
(s
igne
d) s
urve
y et
c. S
enio
r m
anag
emen
t le
ad b
y ex
ampl
e.
Phys
ical
act
ivit
y o
pp
ort
un
itie
s in
th
e lo
cal a
rea
are
acti
vely
p
rom
ote
d t
o s
taff
an
d s
up
po
rted
b
y th
e o
rgan
isat
ion
. Ou
t o
f h
ou
rs g
rou
ps
are
sup
po
rted
or
mem
ber
ship
s o
f lo
cal g
rou
ps
that
pro
mo
te p
hysi
cal a
ctiv
ity.
ll
ll
New
slet
ters
, in
ho
use
chal
len
ges
. Bic
ycle
use
r g
roup
s o
r w
alki
ng
club
s, e
xter
nal
gro
ups,
yo
ga e
tc. S
upp
ort
can
b
e in
flex
ibili
ty a
roun
d t
ime,
fac
iliti
es o
r fu
nd
ing
etc.
C
on
tact
loca
l aut
hori
ty le
isur
e se
rvic
es. C
oun
ty S
po
rts
Part
ner
ship
s/Sp
ort
En
gla
nd
: ww
w.s
po
rten
gla
nd
.org
Exc
elle
nce
Op
po
rtu
nit
ies
for
phy
sica
l ac
tivi
ty li
nke
d t
o t
he
wo
rkp
lace
h
ave
bee
n in
vest
igat
ed a
nd
im
ple
men
ted
. Th
ese
acti
viti
es
are
sust
ain
ed o
ver
lon
g p
erio
ds
to b
eco
me
emb
edd
ed in
th
e o
rgan
isat
ion
al c
ult
ure
.
ll
ll
This
will
incl
ude
in-h
ous
e sp
ort
s an
d p
hysi
cal a
ctiv
itie
s e.
g. F
ive-
a-si
de,
Wal
kin
g fo
r H
ealt
h, p
artn
ersh
ips
wit
h lo
cal l
eisu
re c
entr
es f
or
dis
coun
ted
rat
es; i
nfo
rmat
ion
o
n lo
cal w
alks
mad
e av
aila
ble
; org
anis
ed w
alks
or
cycl
e ri
des
; or
info
rmat
ion
ab
out
tra
vel o
pti
on
s. B
riti
sh H
eart
Fo
und
atio
n: w
ww
.bh
f.o
rg.u
k •
Glo
bal
Co
rpo
rate
C
halle
ng
e: w
ww
.get
thew
orl
dm
ovin
g.c
om
• C
orp
ora
te
gam
es: w
ww
.co
rpo
rate
-gam
es.c
om
The
org
anis
atio
n h
as a
tra
vel
pla
n d
esig
ned
to
rem
ove
bar
rier
s to
phy
sica
l act
ivit
y in
tra
velli
ng
to
wo
rk a
nd
pro
mo
tes
phy
sica
l ac
tivi
ty d
uri
ng
wo
rkin
g h
ou
rs
wh
ere
po
ssib
le.
ll
ll
Trav
el p
lan
ap
pro
ved
by
sen
ior
man
agem
ent
or
oth
er
evid
ence
of
form
al a
do
pti
on
by
the
org
anis
atio
n. C
yclin
g m
ileag
e is
pai
d w
here
veh
icle
eq
uiva
len
ts a
re a
vaila
ble
an
d a
ssis
ted
cyc
le p
urch
ase
sche
mes
are
sup
po
rted
w
here
po
ssib
le. S
how
erin
g an
d c
ycle
par
kin
g fa
cilit
ies
are
avai
lab
le a
t al
l sit
es o
r re
aso
nab
le a
lter
nat
ives
are
p
rovi
ded
. Rea
son
able
alt
ern
ativ
es c
oul
d in
volv
e us
e o
f fa
cilit
ies
in n
eigh
bo
urin
g b
uild
ings
, em
plo
yees
giv
en e
xtra
ti
me
for
amen
itie
s fu
rthe
r aw
ay e
tc. O
ffer
cyc
ling
trai
nin
g an
d m
ain
ten
ance
. Sus
tran
s: w
ww
.su
stra
ns.
org
.uk
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Info
rmat
ion
is m
ade
avai
lab
le o
n
the
ben
efits
of
phy
sica
l act
ivit
y.l
ll
lN
oti
ce b
oar
d, i
ntr
anet
pag
e, n
ewsl
ette
r et
c. S
ee B
riti
sh
Hea
rt F
oun
dat
ion
fo
r fu
rthe
r in
form
atio
n a
nd
sup
po
rt:
ww
w.b
hf.
org
.uk
• N
ICE
guid
elin
es: w
ww
.nic
e.o
rg.u
k
The
min
imu
m le
gal
ly r
equ
ired
b
reak
s ar
e ta
ken
by
all s
taff
.l
ll
lM
anag
ers/
sup
ervi
sors
are
inst
ruct
ed t
o m
on
ito
r b
reak
s an
d e
nsu
re t
hat
suffi
cien
t re
st t
ime
is t
aken
. Gui
dan
ce is
p
rovi
ded
an
d r
eco
rded
.
Ach
ieve
me
nt
Phys
ical
act
ivit
y in
th
e w
ork
pla
ce
is a
ctiv
ely
enco
ura
ged
an
d
sup
po
rted
by
the
phy
sica
l en
viro
nm
ent.
ll
ll
Prov
ide
sign
age
to s
tair
s as
wel
l as
lifts
. Pro
mo
tin
g Ph
ysic
al
Act
ivit
y in
the
Wo
rkp
lace
NIC
E gu
idan
ce:
ww
w.n
ice.
org
.uk
• C
HEW
aud
it t
oo
l:w
ww
.ris
kfac
tor.
can
cer.
gov
• In
tran
et p
ages
, lin
ks w
ith
sup
po
rt a
gen
cies
etc
. can
be
used
her
e.C
han
ge4
Life
: ww
w.n
hs.
uk/
chan
ge4
life
Bri
tish
Hea
rt F
oun
dat
ion
: ww
w.b
hf.
org
.uk
Staf
f ar
e en
cou
rag
ed t
o t
ake
reg
ula
r b
reak
s.l
ll
lPo
licy,
man
agem
ent
trai
ning
or
guid
ance
not
es, s
taff
circ
ular
(s
igne
d) s
urve
y et
c. S
enio
r m
anag
emen
t le
ad b
y ex
ampl
e.
Phys
ical
act
ivit
y o
pp
ort
un
itie
s in
th
e lo
cal a
rea
are
acti
vely
p
rom
ote
d t
o s
taff
an
d s
up
po
rted
b
y th
e o
rgan
isat
ion
. Ou
t o
f h
ou
rs g
rou
ps
are
sup
po
rted
or
mem
ber
ship
s o
f lo
cal g
rou
ps
that
pro
mo
te p
hysi
cal a
ctiv
ity.
ll
ll
New
slet
ters
, in
ho
use
chal
len
ges
. Bic
ycle
use
r g
roup
s o
r w
alki
ng
club
s, e
xter
nal
gro
ups,
yo
ga e
tc. S
upp
ort
can
b
e in
flex
ibili
ty a
roun
d t
ime,
fac
iliti
es o
r fu
nd
ing
etc.
C
on
tact
loca
l aut
hori
ty le
isur
e se
rvic
es. C
oun
ty S
po
rts
Part
ner
ship
s/Sp
ort
En
gla
nd
: ww
w.s
po
rten
gla
nd
.org
Exc
elle
nce
Op
po
rtu
nit
ies
for
phy
sica
l ac
tivi
ty li
nke
d t
o t
he
wo
rkp
lace
h
ave
bee
n in
vest
igat
ed a
nd
im
ple
men
ted
. Th
ese
acti
viti
es
are
sust
ain
ed o
ver
lon
g p
erio
ds
to b
eco
me
emb
edd
ed in
th
e o
rgan
isat
ion
al c
ult
ure
.
ll
ll
This
will
incl
ude
in-h
ous
e sp
ort
s an
d p
hysi
cal a
ctiv
itie
s e.
g. F
ive-
a-si
de,
Wal
kin
g fo
r H
ealt
h, p
artn
ersh
ips
wit
h lo
cal l
eisu
re c
entr
es f
or
dis
coun
ted
rat
es; i
nfo
rmat
ion
o
n lo
cal w
alks
mad
e av
aila
ble
; org
anis
ed w
alks
or
cycl
e ri
des
; or
info
rmat
ion
ab
out
tra
vel o
pti
on
s. B
riti
sh H
eart
Fo
und
atio
n: w
ww
.bh
f.o
rg.u
k •
Glo
bal
Co
rpo
rate
C
halle
ng
e: w
ww
.get
thew
orl
dm
ovin
g.c
om
• C
orp
ora
te
gam
es: w
ww
.co
rpo
rate
-gam
es.c
om
The
org
anis
atio
n h
as a
tra
vel
pla
n d
esig
ned
to
rem
ove
bar
rier
s to
phy
sica
l act
ivit
y in
tra
velli
ng
to
wo
rk a
nd
pro
mo
tes
phy
sica
l ac
tivi
ty d
uri
ng
wo
rkin
g h
ou
rs
wh
ere
po
ssib
le.
ll
ll
Trav
el p
lan
ap
pro
ved
by
sen
ior
man
agem
ent
or
oth
er
evid
ence
of
form
al a
do
pti
on
by
the
org
anis
atio
n. C
yclin
g m
ileag
e is
pai
d w
here
veh
icle
eq
uiva
len
ts a
re a
vaila
ble
an
d a
ssis
ted
cyc
le p
urch
ase
sche
mes
are
sup
po
rted
w
here
po
ssib
le. S
how
erin
g an
d c
ycle
par
kin
g fa
cilit
ies
are
avai
lab
le a
t al
l sit
es o
r re
aso
nab
le a
lter
nat
ives
are
p
rovi
ded
. Rea
son
able
alt
ern
ativ
es c
oul
d in
volv
e us
e o
f fa
cilit
ies
in n
eigh
bo
urin
g b
uild
ings
, em
plo
yees
giv
en e
xtra
ti
me
for
amen
itie
s fu
rthe
r aw
ay e
tc. O
ffer
cyc
ling
trai
nin
g an
d m
ain
ten
ance
. Sus
tran
s: w
ww
.su
stra
ns.
org
.uk
Self-
asse
ssm
ent
Stan
dard
s fo
r H
ea
lth
y E
ati
ng
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Prov
ide
info
rmat
ion
on
hea
lthy
ea
tin
g.
ll
ll
No
tice
bo
ard
, in
tran
et p
age,
new
slet
ter
etc.
Fur
ther
in
form
atio
n a
nd
sup
po
rt f
rom
: Cha
ng
e 4
Life
:w
ww
.nh
s.u
k/ch
ang
e4lif
e •
Lo
cal h
ealt
h p
rom
oti
on
te
ams.
NH
S go
od
fo
od
hea
lth
advi
ce:
ww
w.n
hs.
uk/
Live
Wel
l • N
ICE
guid
ance
:w
ww
.nic
e.o
rg.u
k
The
org
anis
atio
n a
ctiv
ely
pro
mo
tes
hea
lthy
foo
d o
pti
on
s.l
ll
lIn
form
atio
n is
mad
e av
aila
ble
on
hea
lthy
cho
ices
.C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
e
Wh
ere
foo
d is
‘pro
vid
ed o
n s
ite’
(v
end
ing
mac
hin
es, c
ante
ens/
rest
aura
nts
or
mo
bile
cat
erin
g)
hea
lthy
op
tio
ns
are
pro
vid
ed.
ll
ll
Hea
lthy
op
tio
ns
are
mar
ked
.
An
y ki
tch
en fa
cilit
ies
or
bev
erag
e ar
eas
are
in g
oo
d c
on
dit
ion
, an
d c
om
ply
wit
h fo
od
hyg
ien
e re
gu
lati
on
s.
ll
ll
Phys
ical
evi
den
ce. E
vid
ence
fro
m a
ny E
nvir
on
men
tal
Hea
lth
insp
ecti
on
s To
olk
it f
or
emp
loye
rs.
Foo
d S
tan
dar
ds
Ag
ency
: ww
w.f
oo
d.g
ov.u
kan
d w
ww
.wo
rkp
lace
safe
tyad
vice
.co
.uk
Ach
ieve
me
nt
An
y o
n-s
ite
cate
rin
g fa
cilit
ies
pro
vid
e h
ealt
hie
r o
pti
on
s th
at a
re
acti
vely
pro
mo
ted
.l
ll
l‘C
om
mis
sio
nin
g H
ealt
hier
Cat
erin
g an
d H
osp
ital
ity:
In
vest
ing
in a
Hea
lthy
Wo
rkfo
rce
– G
uid
ance
on
hea
lthi
er
cate
rin
g an
d h
osp
ital
ity’
ww
w.e
mp
has
isn
etw
ork
.org
.uk
• S
usta
in w
eb: w
ww
.su
stai
nw
eb.o
rg
All
wo
rkp
lace
s h
ave
acce
ss t
o f
resh
d
rin
kin
g w
ater
.l
ll
lPh
ysic
al e
vid
ence
.
Staf
f ar
e su
pp
ort
ed t
o e
at h
ealt
hy
mea
ls.
ll
ll
Info
rmat
ion
is p
rovi
ded
on
sug
ar, s
alt
and
fat
co
nte
nt
of
foo
d/m
enu
op
tio
ns.
Pro
visi
on
of
frid
ges
an
d m
icro
wav
es
in b
ever
age
and
kit
chen
are
as. P
rovi
sio
n o
f in
form
atio
n
on
hea
lthy
sel
f ca
teri
ng.
Bal
ance
of
goo
d h
ealt
h. C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
e •
Sta
ff in
volv
emen
t in
m
enu
dev
elo
pm
ent.
Fre
e o
r su
bsi
dis
ed f
ruit
pro
vid
ed f
or
staf
f.
Exc
elle
nce
A c
orp
ora
te h
ealt
hy e
atin
g fo
od
p
lan
, gu
idel
ines
or
sim
ilar
has
bee
n
pro
du
ced
in c
on
sult
atio
n w
ith
sta
ff
that
cov
ers:
• C
orp
ora
te h
osp
ital
ity
• C
ater
ing
pro
visi
on
• L
oca
l so
urc
ing
of
foo
d
usi
ng
loca
l pro
vid
ers
• V
end
ing
/in
-ho
use
cat
erin
g p
rici
ng
st
rate
gy
to p
rom
ote
hea
lthy
o
pti
on
s•
Lo
cal h
ealt
hy fo
od
ava
ilab
ility
fo
r st
aff
con
sid
ered
as
par
t o
f fa
cilit
ies
man
agem
ent
ll
ll
Plan
or
po
licy
sup
po
rted
by
evid
ence
of
colla
bo
rati
on
w
ith
emp
loye
es a
t al
l lev
els.
Fur
ther
ass
ista
nce
can
be
foun
d a
t: C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
ew
ww
.eat
wel
l.gov
.uk
• w
ww
.fo
od
.gov
.uk
ww
w.5
aday
.nh
s.u
k •
Incl
udes
rev
iew
of
in-h
ous
e m
enu
whi
ch c
om
plie
s w
ith
com
mis
sio
nin
g gu
idan
ce o
n h
ealt
hy
cate
rin
g an
d h
osp
ital
ity.
Tailo
red
pro
gra
mm
es t
o im
pro
ve
un
der
stan
din
g a
nd
tak
e-u
p o
f h
ealt
hie
r d
iets
are
off
ered
. Wei
gh
t m
anag
emen
t p
rog
ram
mes
are
p
rom
ote
d w
ith
sta
ff.
ll
ll
Info
rmat
ion
sho
uld
be
easy
to
acc
ess
and
wel
l pro
mo
ted
. St
aff
sho
uld
be
awar
e o
f ho
w t
o a
cces
s th
is in
form
atio
n
and
its
exis
ten
ce. W
eigh
t m
anag
emen
t p
rog
ram
mes
. In
cen
tive
s to
pro
mo
te h
ealt
hy o
pti
on
s e.
g. h
ealt
hy
op
tio
ns
are
chea
per
. Cha
ng
e 4
Life
pac
k fo
r em
plo
yers
w
ww
.nh
s.u
k/ch
ang
e4lif
e
All
foo
d p
olic
ies,
pla
ns
and
p
rovi
sio
n a
re r
evie
wed
on
a r
egu
lar
bas
is w
ith
act
ive
staf
f en
gag
emen
t.
Polic
ies
are
sup
po
rted
at
bo
ard
le
vel.
Evid
ence
of
Invo
lvem
ent
of
Staf
f Fo
rum
s.
ll
ll
Polic
y ap
pro
val d
ocu
men
tati
on
an
d r
evie
w s
ched
ule.
B
oar
d/E
xecu
tive
sup
po
rt s
houl
d b
e in
dic
ated
in B
oar
d
min
utes
or
form
al a
pp
rova
l. St
aff
Foru
ms.
Wh
erev
er p
oss
ible
, eat
ing
faci
litie
s ar
e p
rovi
ded
aw
ay f
rom
wo
rk a
reas
th
at a
re c
lean
an
d u
ser
frie
nd
ly.
Use
of
thes
e fa
cilit
ies
is p
rom
ote
d
to e
nsu
re r
egu
lar
bre
aks
fro
m t
he
wo
rk a
rea.
ll
ll
Phys
ical
evi
den
ce s
upp
ort
ed b
y em
plo
yee
op
inio
n v
ia
surv
eys,
wo
rkin
g g
roup
s o
r st
aff
rep
rese
nta
tive
. Gui
dan
ce
for
emp
loye
es o
n u
se o
f th
e fa
cilit
y is
wel
l pub
licis
ed.
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Prov
ide
info
rmat
ion
on
hea
lthy
ea
tin
g.
ll
ll
No
tice
bo
ard
, in
tran
et p
age,
new
slet
ter
etc.
Fur
ther
in
form
atio
n a
nd
sup
po
rt f
rom
: Cha
ng
e 4
Life
:w
ww
.nh
s.u
k/ch
ang
e4lif
e •
Lo
cal h
ealt
h p
rom
oti
on
te
ams.
NH
S go
od
fo
od
hea
lth
advi
ce:
ww
w.n
hs.
uk/
Live
Wel
l • N
ICE
guid
ance
:w
ww
.nic
e.o
rg.u
k
The
org
anis
atio
n a
ctiv
ely
pro
mo
tes
hea
lthy
foo
d o
pti
on
s.l
ll
lIn
form
atio
n is
mad
e av
aila
ble
on
hea
lthy
cho
ices
.C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
e
Wh
ere
foo
d is
‘pro
vid
ed o
n s
ite’
(v
end
ing
mac
hin
es, c
ante
ens/
rest
aura
nts
or
mo
bile
cat
erin
g)
hea
lthy
op
tio
ns
are
pro
vid
ed.
ll
ll
Hea
lthy
op
tio
ns
are
mar
ked
.
An
y ki
tch
en fa
cilit
ies
or
bev
erag
e ar
eas
are
in g
oo
d c
on
dit
ion
, an
d c
om
ply
wit
h fo
od
hyg
ien
e re
gu
lati
on
s.
ll
ll
Phys
ical
evi
den
ce. E
vid
ence
fro
m a
ny E
nvir
on
men
tal
Hea
lth
insp
ecti
on
s To
olk
it f
or
emp
loye
rs.
Foo
d S
tan
dar
ds
Ag
ency
: ww
w.f
oo
d.g
ov.u
kan
d w
ww
.wo
rkp
lace
safe
tyad
vice
.co
.uk
Ach
ieve
me
nt
An
y o
n-s
ite
cate
rin
g fa
cilit
ies
pro
vid
e h
ealt
hie
r o
pti
on
s th
at a
re
acti
vely
pro
mo
ted
.l
ll
l‘C
om
mis
sio
nin
g H
ealt
hier
Cat
erin
g an
d H
osp
ital
ity:
In
vest
ing
in a
Hea
lthy
Wo
rkfo
rce
– G
uid
ance
on
hea
lthi
er
cate
rin
g an
d h
osp
ital
ity’
ww
w.e
mp
has
isn
etw
ork
.org
.uk
• S
usta
in w
eb: w
ww
.su
stai
nw
eb.o
rg
All
wo
rkp
lace
s h
ave
acce
ss t
o f
resh
d
rin
kin
g w
ater
.l
ll
lPh
ysic
al e
vid
ence
.
Staf
f ar
e su
pp
ort
ed t
o e
at h
ealt
hy
mea
ls.
ll
ll
Info
rmat
ion
is p
rovi
ded
on
sug
ar, s
alt
and
fat
co
nte
nt
of
foo
d/m
enu
op
tio
ns.
Pro
visi
on
of
frid
ges
an
d m
icro
wav
es
in b
ever
age
and
kit
chen
are
as. P
rovi
sio
n o
f in
form
atio
n
on
hea
lthy
sel
f ca
teri
ng.
Bal
ance
of
goo
d h
ealt
h. C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
e •
Sta
ff in
volv
emen
t in
m
enu
dev
elo
pm
ent.
Fre
e o
r su
bsi
dis
ed f
ruit
pro
vid
ed f
or
staf
f.
Exc
elle
nce
A c
orp
ora
te h
ealt
hy e
atin
g fo
od
p
lan
, gu
idel
ines
or
sim
ilar
has
bee
n
pro
du
ced
in c
on
sult
atio
n w
ith
sta
ff
that
cov
ers:
• C
orp
ora
te h
osp
ital
ity
• C
ater
ing
pro
visi
on
• L
oca
l so
urc
ing
of
foo
d
usi
ng
loca
l pro
vid
ers
• V
end
ing
/in
-ho
use
cat
erin
g p
rici
ng
st
rate
gy
to p
rom
ote
hea
lthy
o
pti
on
s•
Lo
cal h
ealt
hy fo
od
ava
ilab
ility
fo
r st
aff
con
sid
ered
as
par
t o
f fa
cilit
ies
man
agem
ent
ll
ll
Plan
or
po
licy
sup
po
rted
by
evid
ence
of
colla
bo
rati
on
w
ith
emp
loye
es a
t al
l lev
els.
Fur
ther
ass
ista
nce
can
be
foun
d a
t: C
han
ge
4 Li
fe: w
ww
.nh
s.u
k/ch
ang
e4lif
ew
ww
.eat
wel
l.gov
.uk
• w
ww
.fo
od
.gov
.uk
ww
w.5
aday
.nh
s.u
k •
Incl
udes
rev
iew
of
in-h
ous
e m
enu
whi
ch c
om
plie
s w
ith
com
mis
sio
nin
g gu
idan
ce o
n h
ealt
hy
cate
rin
g an
d h
osp
ital
ity.
Tailo
red
pro
gra
mm
es t
o im
pro
ve
un
der
stan
din
g a
nd
tak
e-u
p o
f h
ealt
hie
r d
iets
are
off
ered
. Wei
gh
t m
anag
emen
t p
rog
ram
mes
are
p
rom
ote
d w
ith
sta
ff.
ll
ll
Info
rmat
ion
sho
uld
be
easy
to
acc
ess
and
wel
l pro
mo
ted
. St
aff
sho
uld
be
awar
e o
f ho
w t
o a
cces
s th
is in
form
atio
n
and
its
exis
ten
ce. W
eigh
t m
anag
emen
t p
rog
ram
mes
. In
cen
tive
s to
pro
mo
te h
ealt
hy o
pti
on
s e.
g. h
ealt
hy
op
tio
ns
are
chea
per
. Cha
ng
e 4
Life
pac
k fo
r em
plo
yers
w
ww
.nh
s.u
k/ch
ang
e4lif
e
All
foo
d p
olic
ies,
pla
ns
and
p
rovi
sio
n a
re r
evie
wed
on
a r
egu
lar
bas
is w
ith
act
ive
staf
f en
gag
emen
t.
Polic
ies
are
sup
po
rted
at
bo
ard
le
vel.
Evid
ence
of
Invo
lvem
ent
of
Staf
f Fo
rum
s.
ll
ll
Polic
y ap
pro
val d
ocu
men
tati
on
an
d r
evie
w s
ched
ule.
B
oar
d/E
xecu
tive
sup
po
rt s
houl
d b
e in
dic
ated
in B
oar
d
min
utes
or
form
al a
pp
rova
l. St
aff
Foru
ms.
Wh
erev
er p
oss
ible
, eat
ing
faci
litie
s ar
e p
rovi
ded
aw
ay f
rom
wo
rk a
reas
th
at a
re c
lean
an
d u
ser
frie
nd
ly.
Use
of
thes
e fa
cilit
ies
is p
rom
ote
d
to e
nsu
re r
egu
lar
bre
aks
fro
m t
he
wo
rk a
rea.
ll
ll
Phys
ical
evi
den
ce s
upp
ort
ed b
y em
plo
yee
op
inio
n v
ia
surv
eys,
wo
rkin
g g
roup
s o
r st
aff
rep
rese
nta
tive
. Gui
dan
ce
for
emp
loye
es o
n u
se o
f th
e fa
cilit
y is
wel
l pub
licis
ed.
Self-
asse
ssm
ent
Stan
dard
s fo
r A
lco
ho
l an
d S
ub
sta
nce
Mis
use
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Emp
loye
es a
re p
rovi
ded
wit
h in
form
atio
n
abo
ut
the
effe
cts
of
alco
ho
l an
d s
ub
stan
ce
mis
use
. So
urc
es o
f fu
rth
er in
form
atio
n a
nd
su
pp
ort
are
rea
dily
ava
ilab
le.
ll
ll
No
tice
bo
ard
, in
tran
et p
age,
new
slet
ter,
min
utes
o
f m
eeti
ngs
etc
. See
: ww
w.n
hs.
uk/
livew
ell •
Si
gnp
ost
ing
to lo
cal s
ervi
ces
and
ava
ilab
ility
/p
rovi
sio
n o
f in
form
atio
n a
nd
sel
f he
lp le
aflet
s to
en
able
em
plo
yees
to
see
k in
dep
end
ent
and
co
nfi
den
tial
ad
vice
an
d s
upp
ort
e.g
. Dep
artm
ent
of
Hea
lth
‘Yo
ur d
rin
kin
g an
d y
ou
’ lea
flet
s:w
ww
.dri
nki
ng
.nh
s.u
k •
Cha
ng
e4Li
fe s
wap
m
ater
ials
: ww
w.n
hs.
uk/
Ch
ang
e4Li
fe
Emp
loye
es a
re s
up
po
rted
in s
eeki
ng
h
elp
to
tre
at a
lco
ho
l or
sub
stan
ce m
isu
se
issu
es.
ll
ll
Staf
f su
rvey
ind
icat
ing
kno
wle
dg
e o
r ev
iden
ce
of
intr
anet
/sta
ff n
ewsl
ette
r, lo
cati
on
of
furt
her
info
rmat
ion
etc
.
Ach
ieve
me
nt
A p
olic
y is
in p
lace
reg
ard
ing
th
e u
se
of
alco
ho
l an
d o
ther
su
bst
ance
s in
th
e w
ork
pla
ce t
hat
is c
lear
an
d c
on
sist
ent.
ll
ll
Polic
y an
d m
etho
ds
of
com
mun
icat
ion
wit
h em
plo
yees
. Mo
del
po
licy
avai
lab
le f
rom
the
H
ealt
h an
d S
afet
y Ex
ecut
ive
web
site
wit
h gu
idan
ce o
n h
ow
to
dea
l wit
h w
ork
pla
ce a
lco
hol
and
dug
s is
sues
, see
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Emp
loye
es a
re a
war
e o
f th
e p
olic
y, w
hat
it
mea
ns
and
th
e su
pp
ort
ava
ilab
le.
ll
ll
Min
utes
of
mee
tin
gs, s
taff
sur
vey
ind
icat
ing
kno
wle
dg
e o
r ev
iden
ce o
f in
tran
et/s
taff
n
ewsl
ette
r lo
cati
on
of
furt
her
info
rmat
ion
etc
.
Man
ager
s at
all
leve
ls a
re a
war
e o
f w
hy
staf
f m
ay b
e re
luct
ant
to c
om
e fo
rwar
d
wit
h t
hei
r p
rob
lem
s w
ith
alc
oh
ol a
nd
su
bst
ance
mis
use
. Man
ager
s ac
tive
ly
pro
mo
te t
he
use
of
exte
rnal
hel
p a
nd
re
hab
ilita
tio
n w
hen
ap
pro
ach
ed.
ll
ll
Man
agem
ent
trai
nin
g, g
uid
ance
or
po
licy
etc.
Cle
ar s
ign
po
stin
g o
f su
pp
ort
ava
ilab
le.
Iden
tifi
cati
on
an
d B
rief
Ad
vice
(IB
A)
Too
ls t
rain
ing
for
lead
ers
to h
elp
sup
po
rt s
taff
exp
erie
nci
ng
pro
ble
ms.
See
Alc
oho
l Lea
rnin
g C
entr
e:w
ww
.alc
oh
olle
arn
ing
cen
tre.
org
.uk
Emp
loye
es n
eed
to
be
awar
e o
f lin
k b
etw
een
alc
oh
ol,
sub
stan
ce m
isu
se a
nd
st
ress
in t
he
wo
rkp
lace
.l
ll
lSe
e: w
ww
.dri
nka
war
e.co
.uk
and
ww
w.h
ealt
hat
wo
rk.o
rg.u
k
Exc
elle
nce
Staf
f re
pre
sen
tati
ves
fro
m v
ario
us
leve
ls
of
the
org
anis
atio
n a
re in
volv
ed in
th
e d
evel
op
men
t o
r re
view
of
the
po
licy
wh
ich
ad
dre
sses
alc
oh
ol a
nd
oth
er s
ub
stan
ces.
ll
ll
Co
py
of
min
utes
fro
m m
eeti
ngs
, em
ails
, rep
ort
s,
staf
f su
rvey
etc
.
Alc
oh
ol p
olic
y in
clu
des
gu
idel
ines
on
th
e u
se o
f al
coh
ol a
t b
usi
nes
s fu
nct
ion
s.l
ll
lC
op
y o
f p
olic
y an
d c
on
firm
atio
n o
f ap
pro
val f
rom
d
irec
tor
or
bo
ard
leve
l.
Emp
loye
e co
de
of
con
du
ct h
as b
een
es
tab
lish
ed a
nd
wel
l pu
blic
ised
.l
ll
lC
op
y o
f co
de
and
evi
den
ce o
f p
ublic
atio
n
met
hod
s/st
aff
awar
enes
s vi
a st
aff
surv
ey e
tc.
Man
ager
s h
ave
acce
ss t
o in
form
atio
n
on
ho
w t
o id
enti
fy t
he
sig
ns
of
alco
ho
l/su
bst
ance
mis
use
an
d a
re a
war
e o
f w
her
e to
ob
tain
su
pp
ort
or
sig
np
ost
em
plo
yees
w
ith
a p
rob
lem
.
ll
ll
Staf
f su
rvey
, tra
inin
g re
cord
s fr
om
ap
pro
pri
ate
cour
ses,
po
licy,
pro
ced
ure
etc.
Iden
tifi
cati
on
an
d
Bri
ef A
dvi
ce (
IBA
) tr
ain
ing.
See
Alc
oho
l Lea
rnin
g C
entr
e: w
ww
.alc
oh
olle
arn
ing
cen
tre.
org
.uk
Sign
po
stin
g to
loca
l ser
vice
s an
d a
vaila
bili
ty/
pro
visi
on
of
info
rmat
ion
an
d s
elf-
help
leafl
ets.
C
on
tact
loca
l hea
lth
pro
mo
tio
n t
eam
s.Se
e w
ww
.tal
kto
fran
k.co
m
New
sta
ff a
re m
ade
awar
e o
f h
ow
to
ac
cess
rel
evan
t p
olic
ies,
info
rmat
ion
an
d
sup
po
rt s
ervi
ces
at t
he
po
int
of
ind
uct
ion
.l
ll
lIn
duc
tio
n in
form
atio
n, s
taff
sur
vey
etc.
Mus
t b
e re
leva
nt
to s
taff
reg
ard
ing
heal
th a
nd
wel
lbei
ng
and
can
be
gen
eric
as
lon
g as
alc
oho
l is
cove
red
.
Co
mm
itm
en
tFM
PMN
MN
AEx
ampl
es a
nd G
uida
nce
Not
es/E
vide
nce
Emp
loye
es a
re p
rovi
ded
wit
h in
form
atio
n
abo
ut
the
effe
cts
of
alco
ho
l an
d s
ub
stan
ce
mis
use
. So
urc
es o
f fu
rth
er in
form
atio
n a
nd
su
pp
ort
are
rea
dily
ava
ilab
le.
ll
ll
No
tice
bo
ard
, in
tran
et p
age,
new
slet
ter,
min
utes
o
f m
eeti
ngs
etc
. See
: ww
w.n
hs.
uk/
livew
ell •
Si
gnp
ost
ing
to lo
cal s
ervi
ces
and
ava
ilab
ility
/p
rovi
sio
n o
f in
form
atio
n a
nd
sel
f he
lp le
aflet
s to
en
able
em
plo
yees
to
see
k in
dep
end
ent
and
co
nfi
den
tial
ad
vice
an
d s
upp
ort
e.g
. Dep
artm
ent
of
Hea
lth
‘Yo
ur d
rin
kin
g an
d y
ou
’ lea
flet
s:w
ww
.dri
nki
ng
.nh
s.u
k •
Cha
ng
e4Li
fe s
wap
m
ater
ials
: ww
w.n
hs.
uk/
Ch
ang
e4Li
fe
Emp
loye
es a
re s
up
po
rted
in s
eeki
ng
h
elp
to
tre
at a
lco
ho
l or
sub
stan
ce m
isu
se
issu
es.
ll
ll
Staf
f su
rvey
ind
icat
ing
kno
wle
dg
e o
r ev
iden
ce
of
intr
anet
/sta
ff n
ewsl
ette
r, lo
cati
on
of
furt
her
info
rmat
ion
etc
.
Ach
ieve
me
nt
A p
olic
y is
in p
lace
reg
ard
ing
th
e u
se
of
alco
ho
l an
d o
ther
su
bst
ance
s in
th
e w
ork
pla
ce t
hat
is c
lear
an
d c
on
sist
ent.
ll
ll
Polic
y an
d m
etho
ds
of
com
mun
icat
ion
wit
h em
plo
yees
. Mo
del
po
licy
avai
lab
le f
rom
the
H
ealt
h an
d S
afet
y Ex
ecut
ive
web
site
wit
h gu
idan
ce o
n h
ow
to
dea
l wit
h w
ork
pla
ce a
lco
hol
and
dug
s is
sues
, see
:w
ww
.hse
.gov
.uk/
sim
ple
-hea
lth
-saf
ety
Emp
loye
es a
re a
war
e o
f th
e p
olic
y, w
hat
it
mea
ns
and
th
e su
pp
ort
ava
ilab
le.
ll
ll
Min
utes
of
mee
tin
gs, s
taff
sur
vey
ind
icat
ing
kno
wle
dg
e o
r ev
iden
ce o
f in
tran
et/s
taff
n
ewsl
ette
r lo
cati
on
of
furt
her
info
rmat
ion
etc
.
Man
ager
s at
all
leve
ls a
re a
war
e o
f w
hy
staf
f m
ay b
e re
luct
ant
to c
om
e fo
rwar
d
wit
h t
hei
r p
rob
lem
s w
ith
alc
oh
ol a
nd
su
bst
ance
mis
use
. Man
ager
s ac
tive
ly
pro
mo
te t
he
use
of
exte
rnal
hel
p a
nd
re
hab
ilita
tio
n w
hen
ap
pro
ach
ed.
ll
ll
Man
agem
ent
trai
nin
g, g
uid
ance
or
po
licy
etc.
Cle
ar s
ign
po
stin
g o
f su
pp
ort
ava
ilab
le.
Iden
tifi
cati
on
an
d B
rief
Ad
vice
(IB
A)
Too
ls t
rain
ing
for
lead
ers
to h
elp
sup
po
rt s
taff
exp
erie
nci
ng
pro
ble
ms.
See
Alc
oho
l Lea
rnin
g C
entr
e:w
ww
.alc
oh
olle
arn
ing
cen
tre.
org
.uk
Emp
loye
es n
eed
to
be
awar
e o
f lin
k b
etw
een
alc
oh
ol,
sub
stan
ce m
isu
se a
nd
st
ress
in t
he
wo
rkp
lace
.l
ll
lSe
e: w
ww
.dri
nka
war
e.co
.uk
and
ww
w.h
ealt
hat
wo
rk.o
rg.u
k
Exc
elle
nce
Staf
f re
pre
sen
tati
ves
fro
m v
ario
us
leve
ls
of
the
org
anis
atio
n a
re in
volv
ed in
th
e d
evel
op
men
t o
r re
view
of
the
po
licy
wh
ich
ad
dre
sses
alc
oh
ol a
nd
oth
er s
ub
stan
ces.
ll
ll
Co
py
of
min
utes
fro
m m
eeti
ngs
, em
ails
, rep
ort
s,
staf
f su
rvey
etc
.
Alc
oh
ol p
olic
y in
clu
des
gu
idel
ines
on
th
e u
se o
f al
coh
ol a
t b
usi
nes
s fu
nct
ion
s.l
ll
lC
op
y o
f p
olic
y an
d c
on
firm
atio
n o
f ap
pro
val f
rom
d
irec
tor
or
bo
ard
leve
l.
Emp
loye
e co
de
of
con
du
ct h
as b
een
es
tab
lish
ed a
nd
wel
l pu
blic
ised
.l
ll
lC
op
y o
f co
de
and
evi
den
ce o
f p
ublic
atio
n
met
hod
s/st
aff
awar
enes
s vi
a st
aff
surv
ey e
tc.
Man
ager
s h
ave
acce
ss t
o in
form
atio
n
on
ho
w t
o id
enti
fy t
he
sig
ns
of
alco
ho
l/su
bst
ance
mis
use
an
d a
re a
war
e o
f w
her
e to
ob
tain
su
pp
ort
or
sig
np
ost
em
plo
yees
w
ith
a p
rob
lem
.
ll
ll
Staf
f su
rvey
, tra
inin
g re
cord
s fr
om
ap
pro
pri
ate
cour
ses,
po
licy,
pro
ced
ure
etc.
Iden
tifi
cati
on
an
d
Bri
ef A
dvi
ce (
IBA
) tr
ain
ing.
See
Alc
oho
l Lea
rnin
g C
entr
e: w
ww
.alc
oh
olle
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How do I do this?
1 How healthy is your business?
• Health surveys – health status of staff and the business – awareness of health needs – ask them!
2 Is workplace health embedded into your business?
• Identify a workplace health and wellbeing champion • Board reports on progress • Policies and procedures in place
3 Are you engaging with your staff?
• Staff focus group • Suggestion box • Health, Work and Wellbeing group • Good communication using appropriate media
4 What will success look like?
• Action plans • Identify quick wins and longer term goals • Make local connections to health promotion teams
5 How will you know you’ve got it right?
• Evaluate your programme • Record your progress • What changes in absenteeism have you seen? • Has it been easier to recruit new staff? • Has your staff turnover reduced? • Have you seen an improvement in productivity? • Has your business reduced costs? • Is there a change in morale? Make sure you find out staff opinion! • Is there a change in disciplinary numbers?
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Conceived and designed at Liverpool PCT.Permission granted to reproduce and redistribute for public bodies in the UK only.Commercial copying, hiring or lending is prohibited without prior written consent.In all cases this notice must remain intact.
www.liverpoolpct.nhs.uk