Workplace Management and Leadership Learning and Development

Public, customised, and online education development programs for you

Sharing our knowledge so your people can succeed

“Having trained over 5000 decision makers and managers from both public and private sectors, what is apparent to me, is that organisations often put their best people into management

positions, making them responsible for their organisations’ most valuable asset (its people), but fail to provide them with the adequate tools and continuous training to lead them to success.

Our team at Bartlett Workplace is committed to working with you to provide your people with the best skills and knowledge to help them drive performance, deliver better value and maximise productivity”.

Glen Bartlett, Director and Principal Trainer

Bartlett Workplace provides an extensive range of public and customised workplace management and leadership capability development solutions that include programs, resources and online tools.

All our workshops and masterclasses are tailored for the public and private sectors and are focused on improving the capability of HR professionals, in-house legal counsel, decision makers, line managers, workplace investigators and enterprise bargaining teams.

We also provide risk management capability training and work with clients to develop online compliance education modules and compliance audit tools.

Public training and workshops

Our public workplace training programs cover topics that are key areas for HR professionals, in-house legal counsel, managers and workplace investigators. We deliver training all year round, and across Australia, covering both metro and regional areas.

Customised training programs and bespoke education solutions

All our training can be customised to suit your organisation’s needs. We can deliver training in a number of ways to best suit your teams’ needs. This includes face to face (F2F), online education programs or designing a blended education solution for you.

We have designed and delivered customised training for over 30 of Australia’s largest employers across every industry sector.

We work with you to review your processes and procedures and redesign the way your key people work, to enable them to get quicker resolution of disputes, become more effective decision makers and managers, and keep them informed of the latest regulatory changes. All

our F2F training programs can be developed into online versions or a mix of F2F and online programs that will deliver the same high-quality education and outcomes for your teams.

Tailored training offer advantages to your teams such as:

Privacy - you can workshop and solve real problems in a confidential environment;

One – on – one attention working closely with our skilled facilitators;

Receive personalised video and recorded copies of role plays and analysis;

We use real life case studies that are relevant to your organisation and industry; and

Comprehensive useful take away reference material and tools which will be tailored for and branded specific to your organisation.

All our public and customised workshops are practical and interactive using the latest in technology, are very comprehensive and very effective. All participants are provided with take away resources, field manuals and tools to use in their day to day roles.

Bartlett Education Hub

Our state-of-the-art workplace management and leadership training facility is located right in the heart of Melbourne’s CBD.

We can accommodate up to 30 people at our facility with access to the latest technology and interactive tools.

Sharing our Knowledge

Delivering training in an interactive and innovative manner no matter where your people are located

Webinar delivery method

Clients may have employees located in regional locations across Australia, but still wish for them to participate. In these situations, we can deliver customised training via a live blackboard collaborative webinar session.

This method allows participants to connect online and interact with the trainer in real time from their own location. All participants receive access to all materials required for the workshop prior to the session.

Customised e-learning blended solutions

We can develop a customised online blended education solution that will suit your organisation’s specific training, legal and operational needs. That means we can take any of our core suite of F2F training and education programs and customise them online for you.

Webinars briefings

We host a number of webinars covering key workplace management development topics and employment law topics as well. Please contact us training@bartlettworkplace.com or check out our sessions on line at bartlettworkplace.com/training.

Workplace compliance online education modules

We have developed a suite of online education modules covering key workplace compliance topics covering a range of critical conduct areas. Further details on each education modules can be found at bartlettworkplace.com/training.

All of our e-learning education modules and programs are interactive and easy to use. Employees can also access the modules remotely at any time, allowing you to roll out comprehensive compliance training to employees working outside of usual business hours or in regional locations. Participants will undertake case studies and learning activities to reinforce learnings.

All our online products can be customised to suit your organisation’s specific training, legal and operational needs, and can be made to align with your organisation’s policies and procedures and industry best practice.

Below is a small sample of our workplace compliance on

line modules:

Workplace Bullying Equal Employment Opportunity

Sexual Harassment Privacy

Internet and Social Media Work Health and Safety

All our online education products include role play footage demonstrating how to do things and how not to do things, including how to deal with curve balls that inevitably arise when dealing with people issues in the workplace.

E-Learning

To discuss any of your customised training needs, public workshop and masterclass schedules across Australia, you would like to find out more about our extensive education and development programs please call Victoria Laspas on 03 9603 5000 or email enquiries@bartlettworkplace.com

A snap shot of what we offer

We have listed a sample of our programs which can be customised and delivered through F2F training

(half day, 1-day, or 2-day workshops/masterclasses), online or through a blended online solution.

Essential HR Tool Kit for HR Professionals, Managers and Frontline Supervisors

Course H/D F/D

Managing Employee Performance and Conduct x

Managing Ill and Injured Employees x

Change Management Restructuring and Employment Law Fundamentals x x

Outsourcing Employees/Contractors Issues including Provision of Best Practice Guidelines x

Setting up a New Business in Australia, Workplace Laws and Labour Fundamentals x

Alternative Conflict Resolution for Managers x x

Feedback is a Gift - How to Conduct Difficult Discussions and Give and Receive Constructive Feedback x x

Tips and Tricks in Managing Behaviour from Minor to Serious Misconduct x

Working with Union Delegates and Union Organisers (Taking a Collaborative Approach) x x

Workplace Investigations Training Solutions for your Managers and Decision Makers

Course H/D F/D

Workplace Investigations Officer Training focusing on Serious Misconduct Investigations x

Workplace Investigations Training for Decision Makers x

‘Best Practice’ for Workplace Investigations and Disciplinary Processes and Procedures x

Enterprise Bargaining and IR Education

Course H/D F/D

Enterprise Bargaining and Negotiation for Bargaining Teams x

Protected and Unprotected Bargaining-Related Industrial Action and How to Deal with It x

Handling Disputes under Enterprise Agreements that go to the Fair Work Commission x

Interpretation of Enterprise Agreements x

Advocacy in Industrial Relations Tribunals x

Bespoke ‘Hot Topics’ Masterclasses and Case Management Study Workshops

We work closely with clients to help them and their teams realise their potential leadership capability by providing individual and small team coaching through bespoke leadership and education programs to suit their professional development, covering all HR, ER and IR topics and issues.

Course H/D F/D

Workshopping case studies relevant to your organisation – including group analysis, review of decisions, Q&A and what went wrong and what is best practice

n/a n/a

Workplace relationships – dealing with the fallout of a soured office romance n/a n/a

Regulating employee conduct in their private time n/a n/a

Dealing with mental health issues at work n/a n/a

Wellbeing of employees – managing anxiety in the workplace n/a n/a

Driving Workplace Culture and the Role of Leadership

Course H/D F/D

What is workplace culture and what is the role of the leadership in driving it? x x

Driving the right culture and behaviours across an organisation x x

Developing a ‘One Team’ approach and trademark for leadership groups x x

Snap shot of what we offer

Next Gen Support and Educational Tools

Working with you to develop a ‘new look’ suite of online Workplace Compliance modules customised for you

A number of larger employers conduct online training and induction for all their staff through a range of online compliance modules. These modules may have been developed by either your organisation or an external provider.

Bartlett Workplace is often asked to review existing module content and re-write them to bring them into line with the relevant law, policy instruments and best-practice and/or develop a suite of on – line compliance modules for clients who don’t currently have this offering to their staff.

What do we do:

We will work with you at every stage in the process of developing new online compliance modules for

your organisation. This will include working closely with your IT staff or providers to ensure a seamless

technical implementation of the modules. We will also obtain your feedback on content at the following

key review points:

1. Course outline: at this stage, we will provide you with a detailed outline of the content we propose to include in the module, including an overview of key content and case study overviews.

2. Storyboard: once we receive your initial review and feedback on the course outline, we will provide you with a frame-by-frame look at the proposed content, including a brief description of visual presentation of each frame and content for assessment pieces. At this stage, we will work with your IT providers or staff on matching the presentation with your system and functionality.

3. Final review: this is your opportunity to provide feedback on the product in a presentation-ready format.

4. Messaging: An introductory video can be added featuring Chair, Managing Director, Head of People and Culture or another appropriate representative. At the end of the course there will be two assessment pieces and a learning checklist. There is also a pledge that each staff member commit to a workplace culture that treats people fairly and with respect.

We will seek your input at each of the three stages outlined above. This will ensure the online compliance modules is tailored to your unique needs and preferences.

Committed to innovating education and real time support

At Bartlett Workplace, we understand that you may have workforces located across a number of different locations either in Australia or overseas and further may work on rotational rosters. Whatever the case may be, our team are currently involved in the development of a number of on – line products and technologies including:

Apps; and

Virtual Reality situation training solutions.

Why are we doing this? Because we are committed to using technology to bring real time support, guidance and solutions to our clients and their workforce, no matter where they are located 24/7.

We will seek your input at

each of the stages outlined

above. This will ensure the

online compliance module is

tailored to your unique needs

and preferences.

One Stop shop for education and training

Connecting you to global best practice, knowledge and real time education – at a click of a button - any time any place

Bartlett Workplace has created an Education Hub to support current and future leaders, managers and

supervisors to better manage their people and also to lead the establishment of ‘best practice’

foundations to manage people that aim to maximise productivity and reduce risk.

The workplace as we know it is for ever evolving. The legal framework can be complex, let alone

understanding how to deal with curve balls that inevitably come up when managing people and dealing

with workplace issues.

Managers and Leaders are now having to manage workforces and teams located across a number of

locations, including people working from home and people working in remote locations either on land

or at sea.

Our Education Hub is subscription-based and gives subscribers access to the latest in resources,

education solutions, real-time applications, such as apps and webinars, have access to the latest

thinking not only from their sector but from across a number of fields and industries.

The education Hub will allow you to co-design your own or your team’s education and training

programs. Subscribers will also have the opportunity to subscribe to our podcasts, videos, webinars, all

at a touch of a button, any time, any place.

Resources and Tools We have produced and

published a number easy to follow guidelines and flow charts for HR professionals, managers, workplace investigators and OHS officers to assist them and their teams when managing difficult workplace issues.

Interactive Learning Bartlett Workplace provides

an extensive range of public and customised workplace management leadership capability development and cultural change solutions that include F2F public workshops, courses and masterclasses that can be tailored to client’s needs.

All our F2F programs are and resources and online tools.

Online Education Solutions

+ Online compliance products including 6 modules covering:

Workplace Bullying

Sexual Harassment & Victimisation

Privacy

EEO & Discrimination

Social Media OHS

+ Clients can purchase and down load individual modules or as a suite.

Media and Knowledge Sharing

+ Blogs

+ Vlogs

+ Podcasts

+ Webinars

+ How to Videos

+ Booklets

HR/IR Clinics and Events

1. Clients can sign in and participate in our HR/IR Hub, where they can ask any question as part of their subscription

2. Subscribers can also register for F2F and Virtual:

+ HR/IR Clinics o Practical o Technical

+ Insight sessions

+ Forums

Workplace 360 The Workplace 360 Compliance tool can be utilised for:

+ an audit of award coverage/compliance;

+ Compliance with the National Employment standards;

+ Review of induction program for new employees including compliance modules around appropriate behaviour;

+ Review of policies, contracts, guidelines, complaints/investigations;

+ Training and management; capability/development; and

+ Review of policies/compliance around social media and monitoring email and workplace behaviour.

Our trainers and subject matter experts

Our team not only facilitate training programs but are frequently asked to speak at public forums and participate in panel discussion across Australia on Workplace Management Issues, Employment Law Industrial Relations, Workplace Culture, Board and Executive Leadership and Women in leadership.

Short biographies for our team of experts are set out below

Glen Bartlett – Director of Training and Principal Workplace Lawyer Glen Bartlett is the current President of the Melbourne Football Club, former Managing Partner at Clayton Utz Melbourne, and was also a partner in their Workplace Relations, Employment & Safety team in Melbourne and Perth for over 15 years. For over 25 years, he has worked in industrial relations and employment law. During this time, Glen worked as an industrial advocate and a full-

time academic. He has been acting for and advising employers on all aspects of Workplace Relations and Employment law since 1994. Glen has acted for a wide range of significant private and public sector clients covering a number of industries.

Glen is recognised nationally as a leading trainer in areas of Workplace Management, Workplace Investigations, Enterprise Bargaining, Cultural Change, Executive Leadership and importantly Coaching and supporting Women in Leadership. With over 30 years’ experience in leadership roles, and 5 years as an academic, Glen has worked closely with some of Australia’s largest employers to develop customised programs, facilitated workshops and has coached over 5,000 Executives including HR Professionals, Managers/Supervisors and In-House Legal Counsels on Workplace and Employment Law, Human Resources, Enterprise Bargaining, Workplace Investigations and Cultural Change and Leadership Development.

Lauren Townsend – Special Counsel

Lauren is a lawyer with over 10 years’ experience working in the areas of workplace relations, employment, discrimination, equal employment opportunity and workplace health and safety across a broad range of industries and sectors. Lauren provides clear, well-reasoned and pragmatic advice to her clients and enjoys finding workable solutions to technically difficult scenarios. She is

particularly passionate about helping clients understand their obligations and how to identify and manage key risks associated with workplace investigations, managing long term ill or injured workers, enterprise bargaining and industrial action.

David Scanlan- Special Counsel (Perth and Regional Western Australia)

David heads up Bartlett Workplace’s legal practice in Perth and is an experienced employment and IR lawyer having worked for several years at top-tier law firm Ashurst, after which he held senior management roles within the emergency services industry. David has extensive experience in industrial litigation and in providing strategic advice to clients on contractual, general employment,

investigations (and grievance management), industrial relations, discrimination and occupational health and safety issues across various industries.

Bryan Mueller – Special Counsel | Litigation

Bryan has over 20 years’ experience working as an industrial relations practitioner and advocate (12 spent as a barrister at the Victorian Bar, and for more than 10 years Bryan worked as a Special Counsel in top tier law firms Blake Dawson (now Ashurst) and Clayton Utz). As an industrial relations lawyer, Bryan has worked and appeared for private employer clients in the mining and

resources, building and construction, transport, meat processing and communication industries. Bryan has also advised and represented public sector agencies and regulatory bodies, and has conducted and overseen workplace investigations into misconduct, harassment and discrimination complaints.

Brett Pomroy – Workplace Consultant

Brett is a workplace relations consultant with over 15 years’ experience in the areas of industrial and employee relations, human resources and specialises in workers compensation and OHS. He has led, conducted and advised on investigations across several industry sectors, with a special

interest in public-sector investigations.

Victoria Laspas – Director of Training Solutions

Victoria is Director of Bartlett Workplace Training and a Senior Workplace Investigator conducting investigations across a wide range of sectors including the education sector. As Director of Bartlett Workplace Training, Victoria works closely with clients to develop and design bespoke training

solutions to suit clients’ workplace management, leadership and technical needs.

Our Trainers and subject matter expert speakers