The Kanata Centre of Innovation & Workplace 2.0

Corporate Services Branch

June 2011

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Purpose

• To provide:

A tour of the Kanata Centre of Innovation and summary of how Workplace 2.0 was implemented

An overview of the key drivers for the project

A review of the employee engagement strategy

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Health Canada Drivers for Change

• The Clerk of the Privy Council’s Public Service Renewal strategy favours workplace renewal

• HC’s objective to be a Workplace of Choice is in line with the Clerk of the Privy Council’s Public Service Renewal and Workplace 2.0

• HC recognized the need to upgrade its accommodations portfolio and to manage it corporately in an efficient and effective manner

• Departmental lease cost reduction strategy as contributor to Strategic Review Savings

• This led to the acquisition of the Kanata space allowing for modernization of accommodations portfolio using innovative solutions while still meeting program requirements

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The Strategy – the Kanata Centre for Innovation project

• A strategy was designed to develop the Kanata Centre for Innovation

• HC recognized the major challenges this project would present and developed an innovative project management approach

• To encourage a positive outcome HC convened a steering committee comprised of Public Works, Health Canada and the Landlord

Contributed to a collaborative and positive working environment

Innovative project management approach resulting in timely completion

Allowed for timely resolve of issues and challenges

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Health Canada and employee engagement …

• HC recognized the significant changes the project would bring about to the way employees worked:

Significant move for employees from a downtown location to Kanata

Changes to the working environment – i.e. collaborative workstations

• To help employees adapt to this change, a change management plan was developed During the design and construction of the Kanata Centre of Innovation,

HC implemented a communications and project management plan to involve employees throughout the project

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Kanata Centre of Innovation – as Workplace of Choice

• The Centre is a model of a Workplace of Choice, using Workplace 2.0.

An innovative design using the concepts of the Public Service Renewal’s Workplace 2.0

Efficient use of floor space while still meeting client needs

Significant lease cost savings, contributing to strategic review cost savings

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Amenities at the Kanata Centre for Innovation

A facility rich in technology and workplace features – collaborative areas with casual seating, open-concept pods, wireless throughout, vibrant colours and furniture, and more….

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Support to Greening Government Operations

• HC supports Greening Government Operations and the Workplace 2.0 drivers of Environmental Sustainability by implementing:

Laptops and wireless internet, reducing electricity and paper usage

Only 13 printer units for the 467 FTE (ratio of 1 to 36)

Reduced the Carbon Footprint by co-locating the directorate from 5 buildings into 340 Legget

The Centre of Innovation project achieved 15.4m² per employee, supporting strategic review savings, and surpassing the PWGSC office space standards of 18.4m²

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Lessons Learned

Communications and Change Management Strategy were key to the success of the project

Steering Committee was key to the success of the project

Innovative practices addressed some of HC’s Key Performance Indicators

• Surpassed the norms for Optimization of Space

• Contributed to Strategic Review Savings (long-term goal: reduce reimbursing lease cost to 8% for the portfolio)

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Next Steps

• Continue to be proactive in investigating opportunities to modernize the accommodations portfolio while supporting the Clerk’s priority for Renewing the Workplace

• Collaborate with the Regions to determine areas where Workplace 2.0 can be implemented