working with workforce diversity

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Eric Lynn, Management Coach, speaking about ’ Working WITH Workforce Diversity – A Mindset Approach to Real Integration’

TRANSCRIPT

Page 1: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Working

WITH

Workforce Diversity

A Mindset Approach to Real Integration

Eric Lynn

Page 2: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Defining the Problem

Our Attitude towards Diversity

The Problem is ...

We treat Diversity as a 'Problem'!

Page 3: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Our Attitude towards Diversity

Defining the Problem

What organisations attempt to ‘do about' Diversity.Why this approach is counter-productive as well as a waste of time and resources.

DiversityTraining is ineffective because ...

1. Goal is conformity. Conformity contradicts diversity.Conformity encourages assimilation, not integration .Result: inner resistance. People don't like being t old what to do!

2. Focus is behaviour change.Behaviour is only what you see. It may or may not b e genuine.Positive behaviour can hide a negative attitude.

3. Conformity blocks innovation.Diversity is a natural foundation for innovation.Without innovation, organisations die.

Page 4: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

TheIndividual

nationalculture

ethnicculture

organisationculture

age / generation

gender

belief

professionalculture

Layers of Culture

Page 5: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Culture ...

A world view that governs our perspective on any aspect of life.

= ATTITUDE

Page 6: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Your Business Integration Question ...

What do I really want from WITH my people?

interaction

naturalcuriosity

drivepotential

inv ol ve me nt

why?

w hat's

pos s ib

le?passion

Page 7: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV001

© Eric Lynn ● www.mylifeQs.com

What do you want your

corporation to

BE?

Page 8: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV002

© Eric Lynn ● www.mylifeQs.com

HOW does your corporation

need to

BE

to innovate and grow?

Page 9: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV003

© Eric Lynn ● www.mylifeQs.com

What needs to happen so

people say ...

"I want to work with you"?

Page 10: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV004

© Eric Lynn ● www.mylifeQs.com

Who do we invite to our

think tanks

innovation centres, etc.?

Page 11: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV005

© Eric Lynn ● www.mylifeQs.com

How do we make decisions?

Who do we involve?

Page 12: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

Some Organisation Design Questions

DIV006

© Eric Lynn ● www.mylifeQs.com

How do we design our business

to enable free-flow innovation?

Page 13: Working WITH Workforce Diversity

© 2012 Eric Lynn ● www.mylifeQs.com

INTEGRATION SUCCESS STORIES

RAVEL:RailDesign for Environment

Insurance: IT Systems Integration

CorporateAcquisition

UK, D, S, DK, B

Service ProvidersSystems manufacturersReasearch Institutes, UniversitySub-suppliers, European Commission

Electrical, Civil, Environment EngineersManagementUniversity ProfessorIT, Finance, Business

UK, D, F, B, P, CH, CDN

Adtranz (D,UK, CH)Bombardier (CDN)

Engineers, Project Managers,IT, Finance, Business, Prod. Man,Sales, Marketing, HRSenior Management

UK, D, S3 x Country HQExternal providers

IT, Finance, Managing Directors