working out loud
TRANSCRIPT
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WORKINGOUT LOUD
JOACHIM STROH NOVEMBER 2016
Art
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on OPENING THE CURTAINS ON
"Change Agents Worldwide is a new type of consultancy, which functions as a transparent cooperative. It includes Solo Change Agents and Enterprise Change Agents who are trying to bring about change in their respective workplaces. This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done." —Harold Jarche
CHANGE AGENTS WORLDWIDE
EST2013
BRYCEWILLIAMS
WORKING OUT LOUD = __________________________ OBSERVABLE WORK + NARRATING YOUR WORK
WORKING OUT LOUD FORMULA
2010
Working Out Loud = Narrating Your Work + Observable Work
Sample Actions to Take Why Do This
Show colleagues what you are working on while it is still in progress (outside team context)
So colleagues can 1) use your ideas in their work where applicable; 2) add to your work in ways that can improve it.
Respond to colleagues’ requests or questions in an open forum rather than responding one to one
So everyone is aware of your thinking on issues (which don’t have to be repeated endlessly)
Read and respond to what colleagues are doing/posting, helping where you can
1) To maintain the big picture on issues, 2) to help others be more effective, and 3) to reciprocate for help offered
Above-the-flowExtra effort needed outside the normal flow of work.
In-the-flowWhat I am working on right here in the flow.
Hidden-from-flowInvisible information flows hidden away in private channels.
Share activity statusPost to open forum
Ask question openlyNarrate & share work
Write short blog postReceive automatic updates
Filling Out Forms(Harvesting)
Understanding the issues(Clarifying)
Finding Experts & Expertise
Looking for Information(Collecting)
Publishing content (for print)
Publishing articles (on the web)
Information Silos
Hidden email chains
Solving problems one on one
Email/voice communication
Unpublished documents/reports
Better Career: Build a purposeful networkand access more opportunities.Better Life: Increase contribution, social and skill values.
Bett
er O
rgan
izat
ions
: Mob
ilize expertise.
https://c2.staticflickr.com/4/3773/12079828445_5da0df5584_b.jpg
me/we diagonal UL > LR
SV social connections & networkingCV expression & outputKV competency & domain knowledgeSkV expertise & role-based knowledge
WOL A Little Bit Like Magic
Level 1
Level 2
Level 3
Level 4
StartHere
Know
ledg
e Va
lue
Social Value
Contribution Value
Skill Value
Working out Loud Circles are small groups of people learning to work in an open, generous, connected way so they can each accomplish a personal goal. Over 12 weeks, through actual practice, circle members build a network of relationships with people who can help them with that goal.
By the end of your 12 weeks in a circle, you’ll have developed new habits so you can work out loud towards any goal. That will help you gain access to more knowledge and more possibilities, increasing your chances of finding meaning and fulfillment.
THE CORE ENGINE OF WOL
❏ PURPOSE - create a shared purpose
❏ TRUST - start with small groups and teams
❏ FLOW - identify a few inefficient activities and transform into WOL activities
❏ RECIPROCITY - role model generosity, responsiveness & awareness of others
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Content change triggers via streams, alerts, filters, or tags
improve awareness & accessibility
Visibility of work expands knowledge collections and invites diversity of more inputs
Sharing updates and expanding connections prompts robust profiles, richer context and stronger cohesion
Transparent creation and co-creation of content in the flow of work leads to new conversations and feedback loops
WOL DYNAMICSCatherine Shinners, Merced Group
Network-based group cohesion
& connection
Reciprocity & knowledge
building
Content awareness & accessibility
Transparent conversational
flow of work
THE CORE ENGINEIN ACTION
ME
ME
WE
WE
Fluid Knowledge / Evolving Process
FeedbackLoops
WOLLiving
Document
Frozen Knowledge & Stable Process
ApprovalStopgaps
Dead Document
NOWOL
INNOVATION AGILITY
PRODUCTIVITYFRAGILITYNAR
RATI
NG
YO
UR W
ORK
INDI
VIDU
AL I
DEAT
ION
OBSERVABLE WORKGROUP COLLABORATION
EMERGENT ORG STRUCTURES &
PROPERTIES
AUTOPOIETIC SYSTEMS
COMPLEX ADAPTIVE SYSTEMS
FRACTAL ORGANIZATIONS
WIREARCHIES
...
A MENU OF WOL ACTIVITIES
❏ Seeking an answer to a question / problem
❏ Answering a question directed to you about your area of expertise
❏ Answering a question directed to you unrelated to your area of expertise
❏ Creating a presentation for a team / committee / department / town hall
❏ Collecting team input prior to starting a work deliverable
❏ Creating content for a work deliverable (WIP)
❏ Collecting feedback on an in-progress work deliverable
❏ Creating content for a work deliverable (Finished Product)
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❏ Achieving awareness of work outside your direct responsibilities
❏ Coaching people outside of your team / department
❏ Discovering external resources about your role / area of expertise
❏ Accumulating links to build topical collection on the fly (social bookmarking)
❏ Contributing to the Corporate Conversation (Engagement, Activities, Facilities, Corporate Policies, etc.)
❏ Forming and collecting a community of experts on a topic
❏ Connecting with fellow employees on personal interests
Mak
ing
Your
Wor
k Vi
sibl
e (O
bser
vabl
e W
ork
/ In
The
Flow
) Making Work Better / Creating
Shared Value by Default /
Leading With Generosity
Building a Social
Network / Making It All Purposeful
✓
✓
✓
✓
A SIMPLE TEMPLATE FOR WOL
❏ Pick an activity❏ List the typical / default behavior
of today❏ List the “Working Out Loud”
behavior of tomorrow❏ Benefits of shifting the behavior❏ Risk considerations / mitigation
❏ At a later stage: Add real life stories / examples of this “new” behavior in action.
Template courtesy of Bryce Williams, who coined the term Working Out Loud
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#WOLWEEK7-13 Nov 2016
Working & Sharing Purposefully
Learn more at http://wolweek.wordpress.comThe
Fest
ival
of C
olor
s, B
erlin
. Pho
togr
aphe
r Oliv
er L
ang.