workforce innovation and opportunity act (wioa) workforce training, business services, and statewide

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  • Annual Statewide Performance Report Narrative

    WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA)

    Program Year 2018

  • TABLE OF CONTENTS

    I. Combined Plan Strategic Vision and Goals ...............................................................................................1

    A. Workforce Development System Progress .........................................................................................................1

    B. Meeting business needs to support Economic growth and self-sufficiency ............................................2

    II. Sector Strategies and Career Pathways ...................................................................................................2

    A. Business engagement strategies ..........................................................................................................................2

    B. Work-based learning (including apprenticeship)...............................................................................................5

    C. Work experiences for youth and adults ...............................................................................................................7

    D. Transitional jobs ..........................................................................................................................................................7

    E. Incumbent worker training .......................................................................................................................................7

    III. Performance Accountability System ........................................................................................................8

    A. State performance measures or goals and progress towards meeting them .........................................8

    B. Any performance deficiencies on the primary indicators of performance ...............................................8

    C. Descriptions of any factors impacting performance ........................................................................................8

    D. Common exit policy ...................................................................................................................................................8

    E. Negotiated performance levels for Local Areas for program years 2018-2019 ......................................9

    F. Data validations and data integrity ........................................................................................................................9

    IV. Waivers ..........................................................................................................................................................9

    A. Waivers in place for a least one program year ..................................................................................................9

    B. Progress toward achieving the goals and performance outcomes in ETA approval letter and/or state’s approval request ................................................................................................................................................9

    C. Impacts on State and Local Area performance outcomes, if any ................................................................9

    D. Any available quantitative information ............................................................................................................... 10

    E. Waivers in development/awaiting review .......................................................................................................... 10

    V. Effectiveness in Serving Businesses ........................................................................................................ 11

    A. Repeat business customers ................................................................................................................................... 11

    B. Business penetration rate ....................................................................................................................................... 11

    C. Other measures/metrics used to assess employer engagement .............................................................. 11

    VI. Customer Satisfaction ............................................................................................................................... 11

    A. Information used for one-stop certification ....................................................................................................... 11

    B. Methodologies ............................................................................................................................................................ 11

    VII. Evaluation and Related Research Projects .......................................................................................... 12

    A. Weekly/monthly Reports ........................................................................................................................................ 12

    VIII. Activities Provided by Statewide Funds ............................................................................................. 13

    A. Rapid response activities and layoff aversion ................................................................................................. 13

  • B. Activities provided under the Wagner-Peyser Act Employment Service section (7b) ......................... 15

    C. National Dislocated Worker Grants (DWGs) ..................................................................................................... 16

    D. Technical assistance needs of the NYS workforce system ..........................................................................17

    E. At-risk and priority populations served ...............................................................................................................17

    F. Challenges the NYS workforce system faces .................................................................................................20

    G. Strategies/polices relating to Pay-for-Performance contracting ...............................................................20

  • 1

    ANNUAL STATEWIDE PERFORMANCE REPORT NARRATIVE

    I. COMBINED PLAN STRATEGIC VISION AND GOALS A. WORKFORCE DEVELOPMENT SYSTEM PROGRESS The New York State (NYS) Combined State Plan for Program Years (PY) 2016-2019 envisions a unified workforce development system that is regionally coordinated and programmatically seamless, delivering workforce training, business services, and statewide job linkages to all New Yorkers. This vision is supported by goals that address governance, service delivery, and accountability.

    Regarding the goal of governance, NYS’s plan is to build partnerships and strategic alliances, creating a unified workforce system that integrates government, education, and business. Progress has been made toward this goal through Governor Cuomo’s creation of the New York State Office of Workforce Development, based in the Governor’s office, to formalize coordination of workforce development activities across New York State and the work of NYS’s Regional Economic Development Councils (REDCs), with membership including local experts and stakeholders from business, education, local government, and non-governmental organizations.

    In PY 2018, the REDC process awarded approximately $750M across NYS’s ten regions for job creation and community development projects through the Consolidated Funding Application (CFA). A priority of the REDCs in PY 2018 was identifying workforce development strategies, including collaboration with business and educational institutions. At the end of PY 2018, the CFA for Workforce Development Initiative (WDI) was launched, providing up to $175M in additional funding for workforce investments supporting efforts to meet businesses’ short-term workforce needs and long-term industry needs, improve regional talent pipelines, enhance the flexibility and adaptability of local workforce entities, and expanding workplace learning opportunities. The CFA and CFA WDI are important pieces of the workforce system in NYS and are discussed in more detail in later sections of this report.

    The Workforce Innovation and Opportunity Act (WIOA) Interagency Team, consisting of staff from the NYS Department of Labor (NYSDOL), the NYS Education Department (NYSED), the NYS Office of Children and Family Services/NYS Commission for the Blind (OCFS/NYSCB), the NYS Office for the Aging (NYSOFA), the NYS Office of Temporary and Disability Assistance (OTDA), and the NYS Department of State (DOS) will continue to meet throughout PY 2019 to further the progress made in PY 2018 as it relates to the development of NYS’s workforce.

    The WIOA Interagency team workgroups continued to be active in PY 2018. These workgroups include the:

    • Accessibility Workgroup, which collaborates with the NYS Career Centers to make the centers and workforce development services accessible to all New Yorkers through assistive technology;

    • Business Engagement Workgroup, which focuses on the development of a common system for agencies to track their engagement of businesses and new statewide policy across agencies;

    • Combined Plan Workgroup, which works to develop the PY 2020-2023 NYS Combined Plan; • Data Integration Workgroup, which is tasked with determining how NYS can best comply with

    WIOA’s requirement for integrated data reporting; • Referral and Release Workgroup, which created a confidential release of information form for

    use by all partners, and furthers the development of a seamless referral proces

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