Woodhouse J, IT Resume , 2014

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1. Jessica Woodhouse04338160274/81 Farnell stChermside, QLD 4032http://www.linkedin.com/in/jessicawoodhouse92/ObjectivesIm looking to start a career in the Business/ IT Industry which I can provide all the skills I have gained from my Diploma of Information Technology systems administration. I project a Professional, Friendly and positive attitude towards all clients, Employers and Colleagues. I am also Reliable, punctual and knowledgeable. I present myself in a professional manner, which I believe radiates a professional and friendly manner to all the people I encounter.Education14th March 2014 | Martin College Diploma of Information Technology System Administration20th November 2009 | Albany Creek State High School Year 12 Certificate20th November 2008 | Albany Creek State High School Certificate I of Business Junior Certificate09th September 2014| Club Training Australia RSAEmployment Experience2nd September 6th November 2014 | Food and Beverage DepartmentFour Points by Sheraton Brisbane Location |WaitressServing DrinksWine KnowledgeCustomer ServiceIn Room Dining 2. Professional Phone manner7th August 17th August 2014 | Barista/ Customer serviceRoyal Snack Bar Brisbane Show grounds |Customer ServiceMain BaristaCleaningServing foodWorking 11 hour shiftsApril 2014 May 2014 | Sales RepresentativeGo Sales Enterprise - South Bank |Face to face salesUnderstanding and meeting targetsAppointment settingCustomer ServiceUpselling and product knowledgeFebruary 2014 - March 2014 | Service StaffSizzler - Brookside |Customer ServiceMinor cooking dutiesCleaningMarch 2011 January 2012 | Service StaffLa Plaz/ 140 on Creek |Customer ServiceMinor cooking dutiesCleaningMaking sandwichesBarista dutiesJuly 2010 February 2011 | Service Staff 3. Michels Patisserie |Customer ServiceMinor cooking dutiesCleaningBarista DutiesSupervising young staff membersStocktakeIT Skills: Integrate commercial computer packages; Design basic organisational documents using computer packages; Operate application software packages; Operate database applications Review and manage delivery of maintenance services Use network tools Design and implement and integrated server solutions Produce technical solutions from business specifications Develop workplace policy and procedures for sustainability Build a dynamic website Apply skills in object oriented design Review and update disaster recovery and contingency plans Gather data to identify business requirements Establish and maintain client user liaison Implement and hand-over system components Design and implement a security perimeter for ICT networks Manage system security Contribute to copyright ethics and privacy in an IT environment Manage the testing process Develop detailed test plans Perform system tests Develop and conduct client acceptance test Produce a feasibility report Professional Phone mannerInterests and Hobbies:I enjoy sketching, reading, and adventure. I have a strong interest in traveling to different Countrys to explore their different cultures, art and music. 4. Reference:La Plaz/ 140 on creek Tracey Slaven (team leader) 0456 116 123Four Points by Sheraton Chris Cho (Team Supervisor) 0405 741 062