winter spring 2012 sce catalog

School of ContinuingEducationWinter/Spring 2012January – June

SCE.UWM.EDU

Commit to being a lifelong learner and model that experience to those around you.

Venner AlstonAdministrator Credential ParticipantAdministrator, City Kid's Learning Academy, Inc.

Our MissionThe UWM School of Continuing Education

(SCE) creates innovative and accessible

lifelong learning opportunities that

support individual, organizational

and community development through

educational programming, consulting

and applied research. SCE is a driving force

in Southeastern Wisconsin, throughout

the rest of the State and beyond.

About UsSCE is the largest provider of noncredit

continuing education in Southeastern

Wisconsin, with nearly 13,000 participants,

1,000 programs and 600 practitioner

instructors. Our state-of-the-art classrooms

and conference services are located in

downtown Milwaukee – the heart of

the city’s business and commercial district.

SCE is one of 14 schools and colleges at

the University of Wisconsin–Milwaukee.

Venner Alston

Discover how Vennerimproved her childcare center with thehelp of the SCE – see page 23

OTCon the cover

In partnership with UW-Extension

Business AnalystCertificate, see page 9

Understanding AmericanGovernment, Washington, D.C.Tour, see page 2

Winter / Spring 2012 Message from the Dean

Welcome to a new year of opportunity at the UWM Schoolof Continuing Education.

It’s hard to believe another year is already upon us – andwhat an exciting journey we are about to begin!

Each year allows us to refresh and refocus both our profes-sional and personal goals. Whichever area you are lookingto enhance, you’ll discover that we have many programs for

you. For everyone ages 4 to 94, our online, public and onsite courses providepractical learning outcomes for immediate use in the real-world.

This year we are proud to celebrate the 10-year anniversary of our SpringWriters Festival and the 3-year anniversary of the Women Leaders Confer-ence! We are also pleased to provide you with innovative programs in theareas of Business Analyst, Languages, Sustainability and Social Media.

Enjoy exploring all the educational enrichment opportunities that await youin this Winter/Spring catalog. You can also visit us at sce.uwm.edu to accesshundreds of additional programs at the School of Continuing Education.

Sincerely,

Dr. Patricia ArredondoAssociate Vice Chancellor-Academic Affairs and Dean, UWM School of Continuing Education Professor, Department of Educational Psychology

Patricia

january - juneTOCTable of Contents

Customized TrainingAll classes in this catalog can be customized.sce-customized.uwm.edu

Arts, Humanities & Science 2educational travel & tours _________ 2

focus on wisconsin_______________ 2

health & movement ______________ 3

history & culture ________________ 3

performing arts _________________ 4

photography &digital communication ___________ 4

science & nature ________________ 6

visual arts, art appreciation &collecting_____________________ 6

writing & literature_______________ 6

Osher Lifelong Learning 7membership information __________ 7

Business & Management 8business acumen __________________ 8

business analyst___________________ 9

business communication____________ 10

business process improvement_______ 11

computer applications______________ 12

human resources __________________ 13(formerly talent management)

labor relations ____________________ 14

management development_________ 15(new structure)

project management _______________ 16

sales & service ____________________ 17

small business development_________ 18

social media ______________________ 18

talent management ______________ 18(now human resources)

training _______________________ 19

women’s leadership ______________ 20

Career Transitions 21career coaching & assessments _____ 21

Child & Youth Programs 21college for kids__________________ 21

college for teens ________________ 21

WATER education outreach ________ 22

Early Childhood 22child care administrators

professional development ________ 22

child care teachers professional development ________ 23

degree pathways ________________ 23

Engineering 24elastomer technology_____________ 24

electrical ______________________ 24

industrial/mechanical _____________ 24

plastics technology_______________ 24

quality improvement _____________ 26

refreshers - PE & FE exams _________ 26

water technology ________________ 26

Governmental Affairs 26nonprofit management____________ 26

public administration _____________ 28

Information Technology 29computer applications ____________ 29

systems & database technology _____ 29

web design & development ________ 30

Languages 32english language learning _________ 32

languages _____________________ 33

languages for travelers____________ 39

Social & Human Services 40mediation _____________________ 40

mental health __________________ 40

trauma counseling _______________ 41

youth worker development_________ 42

Special Events & Conferences 42

Sustainability 42water technology ________________ 42

Transportation 43transportation education __________ 43

Community Research & Practice 44

career transitions center ____________ 44

center for consumer affairs__________ 44

center for early childhood professional development & leadership _________ 44

center for sustainability_____________ 44

center for the study of the workplace _ 44

center for transportation education & development _________ 44

center for urban community development ____________________ 44

center for workforce development____ 45

employment & training institute _____ 45

public allies milwaukee _____________ 45

small business development center___ 45

youth work learning center__________ 45

General Information 46certificate programs -

credit & noncredit ________________ 46

credit programs ___________________ 46

distance education_________________ 46

how to enroll _____________________ 49

parking/directions _________________ 48

topic index _______________________ 47

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educational travel & tours __________ 2extended travel ________________ 2

focus on wisconsin________________ 2health & movement _______________ 3history & culture _________________ 3performing arts __________________ 4photography &

digital communication ___________ 4science & nature _________________ 6visual arts, art appreciation

& collecting ___________________ 6writing & literature _______________ 6

See AlsoSee Also Osher Lifelong Learning Institute, P. 7

See Also History & Culture, P. 3

Extended TravelA Week of Learning: Understanding American Government

May 6-11Dust off your old civics textbook and get ready to discover how American government works with ahands-on visit to Washington D.C. You will meet withnotable politicians, government officials, lobbyists,political action committees and scholars about theins and outs of our democracy. This program focuseson several important, current issues and the variousforces affecting them. Plus, you will tour prominentcultural sites and monuments in our national capitol, aswell as attend a performance at the Kennedy Center.Accommodations will be at the Bolger ConferenceCenter in nearby Potomac, Maryland. Daily breakfast,lunch and some dinners are included. Fly direct fromMilwaukee to Washington Reagan Airport on FrontierAirlines. This tour is part of the Osher Week of Learn-ing, P.7.

Sun.- Fri., May 6-11Location: Washington, D.C.Tour Leader: Kim Beck is the executive director ofthe Osher Lifelong Learning Institute and directorof Arts, Humanities and Science, UWM School ofContinuing Education.Fee: Osher Member

$1099 per person double occupancy$1199 per person single occupancy

Fee: Non-Osher Member$1249 per person double occupancy$1349 per person single occupancy

Deposit of $200 to ensure your reservation.Final payment due: March 5Enrollment Limit: 30Registration Deadline: Apr. 1Program No. 8119-2707

See Also Osher Lifelong Learning Institute, P. 7

See Also Public Administration, P. 8

Beadwork of the AmericasExplore the many kinds of beads and beadwork used

by native peoples of the Americas (Native American,Caribbean, Central American and South American) inthis interactive program. Enjoy a walking tour ofbeadwork in the Milwaukee Public Museum's exhibits and an up close and personal examination ofexamples from its collection.

Sat., Feb. 11, 10am-2:30pm Milwaukee Public MuseumInstructor: Dawn Scher Thomae, Manager/Associate Curator of Anthropology Fee: $65 (includes museum admission; lunch not included) Enrollment Limit: 20 Program No. 8114-3675

Early Wisconsin History: Wisconsin's Native Peoples

Enjoy a historical overview through archeologicalrecords, first person narratives, cartographic resourcesand oral histories. Discover the mound builders, lateWoodland cultures, European contact and its effect,the Iroquois Wars and related migrations, the FoxWars, relations with the French, British and Americans,the Blackhawk War, Land Cessions and Removal, andReservations. Focus primarily on the Ho Chunk,Menominee, Ojibway, Sauk, Mesquakie andPotawatomi Nations. Discuss former and later nationssuch as the Huron, Ottawa, Miami, Illinois, Kickapoo,Sioux, Onieda, Brothertown, Stockbridge and Munsee.

2 Thu., Mar. 22 & 29, 6:30-8:30pm Instructor: Brendon Baillod, Wisconsin and Great Lakes Historian Fee: $39 Program No. 8114-3639

Early Wisconsin History: Wisconsin under the Fleur de Lis (1640-1760)

Explore the French period, beginning with the landingof Jean Nicolet in 1634 through maps, artifacts andhistorical narratives. Learn about major exploration andfur trade figures including Perrot, DuLhut, LaHontan,LaSalle, Hennepin, Radisson, Marquette, St. Cosme,Langlade, and Grignon. Investigate French forts andfur trading posts including LaPointe, Green Bay,Prairie du Chien, Portage and Milwaukee.

2 Thu., Apr. 12 &19, 6:30-8:30pm Instructor: Brendon Baillod, Wisconsin and Great Lakes Historian Fee: $39 Program No. 8114-3640

AH&SArts, Humanities & Science

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AH&Seducational travel & tours

To learn more on Extended Travel, call the number in the description or visit sce-arts.uwm.edu.

AH&Sfocus on wisconsinTo learn more call 414-227-3320 or visit sce-arts.uwm.edu.

Unless otherwise noted, all classes are at the UWM School ofContinuing Education.

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Online - :

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Arts, H

umanities &

Science

SCE: Conveniently Located Downtown

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We are always looking for new instructors

If you are an experienced instructor and havespecial expertise, this could be your opportu-nity to teach for Arts, Humanities and Science. Contact Kim Beck at 414-227-3321 or [email protected].

Combo Package: Save $15 - Register for Wisconsin'sNative Peoples, Wisconsin under the Fleur de Lisand Wisconsin under the Union Jack.Fee: $102 Program No. 8114-3642

Lights of Wisconsin, Lights of MilwaukeeThrough stunning photographs and narration, as

well as modern and archival images, discover the fascinating stories of these proud lighthouses and the keepers who kept the lights burning. Discover theBrew City's early maritime history and the three light-houses that assured Milwaukee's place as an importantGreat Lakes harbor. Program includes a tour of thebeautifully restored Milwaukee North Point Lighthousein Lake Park with time to climb the tower if desired.

2 Mon., Apr. 23 & 30, 6:30-8:30pm and Sat., May 5, 1-3pm Instructor: Ken and Barb Wardius, Authors/Photographers of Four Wisconsin Lighthouse Books Fee: $59Program No. 8114-3679

Frank Lloyd Wright in RacineExperience some of Frank Lloyd Wright's most impres-sive works, including the magnificent S.C. JohnsonAdministration Building with its dramatic researchtower and dendriform columns. Lunch at the RedOnion in downtown Racine, and then travel to WindPoint to tour Wingspread, designed by Wright as aprivate residence for Herbert F. Johnson.

Fri., Apr. 27, 9am-5pm Instructor: Karen Bergenthal, art and architecturespecialist, board member, Frank Lloyd Wright Wisconsin Fee: $109 Registration Deadline: Fri., Apr. 20Program No. 8114-3669

Early Wisconsin History: Wisconsin under the Union Jack (1760-1816)

Enjoy an overview of the state's period of British rulethrough the use of cartographic resources and historical accounts. Explore the effect of the SevenYears War, the Pontiac Uprising, British vessels on theLakes and British forts. Look at the Northwest Company, the effect of the American Revolution, andWar of 1812 in Wisconsin, and the journals of AlexanderHenry and Jonathan Carver.

2 Thu., May 3 & 10, 6:30-8:30pm Instructor: Brendon Baillod, Wisconsin and Great Lakes Historian Fee: $39 Program No. 8114-3641

Combo Package: Save $15 - Register for Wisconsinunder the Union Jack, Wisconsin's Native Peoplesand Wisconsin under the Fleur de Lis.Fee: $102 Program No. 8114-3642

C.G. Jung and the Interpretation of Dreams Explore principles of Jungian psychology related todreams. The first hour each week is devoted to a studyof literature related to the teachings of C.G. Jung. Thesecond is an explanation of dreams. The instructorhas studied Jungian psychology at institutes in Zurich,Switzerland and Evanston, Ill. Required textbook:"Memories, Dreams, Reflections" by C.G. Jung.

6 Tue., Jan. 17-Feb. 21, 6:30-8:30pm Congregation Sinai, 8223 N. Port Washington Rd.Instructor: Jay R. Brickman, Rabbi Emeritus of Congregation Sinai Fee: $99 Program No. 8114-3643 OR6 Tue., Apr. 17-May 22, 6:30-8:30pm Program No. 8114-3676

See Also Educational Travel & Tours, P. 2

See Also Korean Wave, P. 37

See Also Languages, P. 32

Africa in Latin American Cinema :Prerequisite: Knowledge of Spanish language a plus

The African presence and influence in Latin Americaare unacknowledged as the region constructs an incomplete narrative of its culture as Spanish and indigenous people. In Cuba and Brazil this Africanpresence is most dominant in music, religion, politics,economics, war and the arts. Explore the myth of theAfrican absence by examining African influences inthe cinema produced in Latin America.

Open enrollment - register any time Instructor: Nelson Lopez, Ph.D. Fee: $249 Program No. 8124-Z061

See Also Spanish Language, P. 37

A Virtual Walking Tour of GettysburgExplore the events leading to the Civil War, focus-

ing on the battle of Gettysburg, its aftermath, andthe legacy of Lincoln's Gettysburg Address. "Walk"through the city and "meet" the people engaged inthe events of 1863 - perhaps the most pivotal of theCivil War. Having led tours through Gettysburg foryears, the instructors will share their personal insightsand stories to bring this crucial time to life.

4 Thu., Feb. 2-23, 6:30-8:30pm Instructors: Alan McCauley, Theology and HistoryInstructor, Pius XI High School, Pete Yaeger, History Instructor, Pius XI High School Fee: $59 Program No. 8114-3644

Remembering the 1960s: J.F.K., Civil Rights,Vietnam, Music and Fashion The sixties were the age of go-go boots, Nehru jackets,Barbie dolls and GI Joe, Woodstock and the Bay ofPigs. Take a look at the movement away from theconservative fifties to the revolutionary thinking thatchanged the cultural fabric of American life.

3 Wed., Mar. 7-21, 6:30-8:30pm Instructor: Joel Claassen, History Instructor, Pius XI High School Fee: $59 Program No. 8114-3648

Language, Culture and History of Morocco Discover the language, culture and history of Moroccowith native, Adbelatiff Oulhaj. The course will betaught in English but some basic Arabic phrases willbe taught, as well as information about customs, geography and the people of Morocco.

6 Thu., Apr. 19-May 24, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 Program No. 8124-4097

See Also Arabic Language, P. 34

The Qur'an: Islam's Sacred ScriptureExplore major themes in the Qur'an: God, Nature

of Man, Human Society, Nature, Prophethood andRevelation, Heaven and Hell and Obligations of Faith.Discuss the issues of jihad, the role of women and interfaith relations in the Qur'an.

3 Mon., Apr. 23-May 7, 6:30-8:30pm Instructor: Ahmed Quereshi, President of the Islamic Society of Milwaukee Fee: $59Program No. 8114-3647

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AH&Shealth & movementTo learn more call 414-227-3320 or visit sce-arts.uwm.edu.

AH&Shistory& culture To learn more call 414-227-3320 or visit sce-arts.uwm.edu.

All classes are at the UWM School of Continuing Education.

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Beginning Guitar For those with little or no knowledge of this versatileinstrument. Learn basic chords, strum and pickingpatterns, and gain an introduction to different musicalstyles. If you do not own a guitar, the instructor willhelp you find a rental instrument.

8 Tue., Jan. 24-Mar. 13, 5:30-7pm Instructor: John Nicholson Fee: $119 Program No. 8111-2701

Intermediate Guitar Builds on skills and repertoire learned in the beginningguitar course. Learn scale fingerings, position studiesand special techniques like "hammer-ons," pull-offs,harmonics and bass runs.

8 Tue., Jan. 24-Mar. 13, 7:15-8:45pm Instructor: John Nicholson Fee: $119 Program No. 8111-2702

University Community Orchestra This ensemble invites advanced beginners or skilledamateurs (age 14 or older) to rehearse and performtogether. It is open to anyone who can read musicand enjoys playing classical symphonic repertoire.UWM Music Professor and Director of Orchestral Activities, Margery Deutsch, supervises weekly rehearsals with her graduate conducting staff. Thefirst session (Feb. 1) will be an organizational meeting that all members must attend. Music will be handedout at this time. You will NOT need to bring your instrument for this first meeting. If you are interestedin auditioning for a leadership chair, you can sign upfor an audition appointment at this time. Seating auditions will take place during the second class onFeb. 8. Audition material will be taken from the concertmusic for the semester. You are not required to auditionto be in this group! There is no rehearsal on Feb. 1,only auditions. The first full rehearsal is on Feb. 15.Members are expected to practice their music beforethe first rehearsal.

Contact Margery Deutsch as soon as possible, preferablyby Jan. 18, to let her know what instrument you playand what part you prefer (violin 2, flute 1, viola, etc.).Email [email protected]; phone: 414-229-4609.

13 Wed., Feb. 1-May 2, 7-9:30pm(No Rehearsal Mar. 21)Zelazo Center for the Performing ArtsDress Rehearsal: Wed., May 2Concert: Sun., May 6, 2pm (12:30pm call time)Early Bird: $99 (register by Feb. 1) Fee: $109 Program No. 8111-2705

Acting In-Depth: Scene Study Prerequisites: Basics of Acting or previous acting experience and/or class work

Continue the development of skills learned in the Basicsof Acting class with a special emphasis on scenestudy and script analysis.

4 Sat., Feb. 11-Mar. 3, 1:30-3:30pm Instructor: Mark Bucher Fee: $99 Program No. 8111-2704

Basics of Acting Learn basic acting skills you probably don't realize youalready use in everyday life. Enjoy theater games anddiscover how to develop a character while improvingyour stage presence. Find out how to prepare an audition monologue and build your confidence.

4 Sat., Feb. 11-Mar. 3, 11am-1pm Instructor: Mark Bucher Fee: $99 Program No. 8111-2703

Coffeehouse Blues: The Folk Blues RevivalFrom the mid-1950's to the mid-1960's, acoustic

Blues music thrived in coffeehouses in Greenwich Villageand elsewhere. Established folk/jazz/blues musicianDave Van Ronk, along with older blues artists suchas Mississippi John Hurt and Rev. Gary Davis, gave anew audience their first opportunity to discover folkblues. Through lectures, videos and audio recordings,learn about this exciting period in music historyknown as "The Folk Blues Revival."

4 Tue., May 29-June 19, 6-8pm Instructor: Sonia Khatchadourian, Blues RadioHost and Journalist Fee: $69 Program No. 8114-3651

Digital Photography Basics Discover various camera functions and how to takecaptivating pictures. Learn the critical skills necessaryto make a great photograph through the power ofdigital imagery. Understand what to do with animage once it is captured. Bring your digital cameraand user's manual to class.

2 Tue., Jan. 17 & 24, 6-9pm Instructor: Chris Pollack, award-winning photographer Fee: $79 Program No. 8112-3655 OR2 Mon., Mar. 19 & 26, 6-9pm Program No. 8112-3656 OR2 Mon., June 4 & 11, 6-9pm Program No. 8112-3671

Intermediate Digital Photography Learn how to take better pictures with your digitalsingle lens reflex camera. Examine the fundamentals ofexposure and light. Understand aperture, shutter speed,ISO, basic composition, depth of field and histograms.

3 Wed., Jan. 18-Feb. 1, 6:30-8:30pm Instructor: Chris Pollack, award-winning photographer Fee: $79 Program No. 8112-3658 OR3 Tue., Mar. 13-27, 6:30-8:30pm Program No. 8112-3672 OR3 Mon., May 7-21, 6:30-8:30pm Program No. 8112-3673

Taking Eye-Catching Photos Explore the intersection of photography and intuition.Learn what makes a great photo and what to avoid,what is good composition, pattern, form and texture.Focus on visual organization and design.

4 Wed., Feb. 8-29, 6-8pm Instructor: Patrick Dean, portrait and fine art photographer Fee: $89 Program No. 8112-3661

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AH&Sperforming artsTo learn more call 414-227-3320 or visit sce-arts.uwm.edu.

Unless otherwise noted, all classes are at the UWM School ofContinuing Education.

AH&Sphotography & digital communication

To learn more call 414-227-3320 or visit sce-arts.uwm.edu.

All programs are at the UWM School of Continuing Education.

Portrait Photography Prerequisite: Intermediate Digital Photography

Enjoy an introduction to portrait photography usingdigital single-lens reflex cameras. Create successfulportraits with an emphasis on portable lighting tech-niques. Learn to concentrate on the artistic use oflight, both natural and artificial, and to work withspeed lights, umbrellas, light stands and electronictriggers.

2 Sat., Feb. 11 & 18, 9am-1pm Instructor: Chris Pollack, award-winning photographer Fee: $69 Program No. 8112-3654

Keywording: The KEY to Organizing & Selling Your PicturesIncrease your odds of making picture sales by usingcreative keywords that help you easily organize andretrieve pictures. Learn comprehensive keywords thatare highly effective. In-class exercises put you on the path to becoming a keywording expert. Both amateurs and professionals are welcome.

Wed., Mar. 7, 6:30-8:30pm Instructor: Paul H. Henning, owner, Stock Answers LLC Fee: $49 Program No. 8112-3664

Keeping Abreast of the Digital Age A diverse primer on hot technologies including Face-book, Twitter, Wi-Fi, Bluetooth, HDTV, streamingmedia, cloud computing, GPS and geocaching. Alsoexplore blogging, wikis, Skype, online security andprivacy, electronic entertainment, online governmentservices and mobile gadgets like the iPad and An-droid devices.

3 Tue., Mar. 13-27, 6:30-8:30pm Instructor: Stanley Miller II, Journal Sentinel Personal Technology Writer Fee: $59 Program No. 8112-3659


See Also Social Media, P. 18

Stock Photography 3: How You Can Create Best Sellers

Prerequisites: Stock Photography 1 and Stock Pho-tography 2 or a good working knowledge of thestock photo business

You know what stock photography is all about, andyou have some pretty nice pictures. But how do youcreate the most difficult stock images of all: the onesthat will sell over and over again? Survey typicalbest-selling images, identify factors that make themsuccessful and create your own mega-selling stockphotos! Shoot three class assignments and receivehelpful feedback in class review sessions. Informationon two inexpensive books will be emailed prior tothe first class.

4 Wed., Mar. 14-Apr. 4, 6:30-8:30pm Instructor: Paul H. Henning, owner, Stock Answers LLC Fee: $69 Enrollment Limit: 15 Program No. 8112-3665

Advanced Photography Prerequisite: Intermediate Digital Photography

Improve technical and compositional skills. Sharpennight, flash and macro photography. Learn to use theblack-and-white Zone system, see critically and thinkcreatively.

4 Tue., Mar. 27-Apr. 24, 6:30-8:30pm(Omit Apr. 10)Instructor: Chris Pollack, award-winning photographer Fee: $89 Program No. 8112-3663

Sports/Action Photography Prerequisite: Intermediate Digital Photography

Learn how to take stunning sports photos capturingevery detail of the athlete, including mid-air shots andhighlights of water sports. Master the techniques oftiming, knowing your target, getting close to the action,shooting in low light, eliminating movement blur andstopping the action. Class includes a field session.

4 Mon., Apr. 2-30, 6:30-8:30pm Instructor: Chris Pollack, award-winning photographer Fee: $89 Program No. 8112-3662

Vacation & Travel Photography for Fun or Profit Don't be disappointed with the photos you bringback from your trips! Sharpen your skills and gainproven techniques for capturing the places you roam. Take class ideas and put them to work in two Saturday "group shootings" and follow-up byviewing your images in class. Stock photographerswelcome. Come equipped to shoot digital imagesand participate in both location shoots. Informationon one inexpensive book will be emailed prior to thefirst class.

4 Wed., Apr. 18-May 9, 6:30-8:30pm and 2 Sat., Apr. 28 & May 5, 9am-Noon Instructor: Paul H. Henning, owner, Stock Answers LLC Fee: $125 Enrollment Limit: 15 Program No. 8112-3666

Nature Macro Photography Prerequisite: Intermediate Digital Photography

Discover the right equipment and effective techniques,spend time in the field practicing new skills and reviewphoto composition with your classmates. Bring thefollowing to class: compact digital camera withmacro mode or digital single lens reflex (DSLR) camerawith a macro lens, tripod, flash attachment and remoteshutter-release if you have them. Class includes afield session.

4 Thu., Apr. 26-May 17, 6:30-8:30pm Instructor: Chris Pollack, award-winning photographer Fee: $89 Program No. 8112-3657

Nighttime Photography Prerequisite: Intermediate Digital Photography

Learn how to use ambient light and slow shutterspeeds (with tripod). Photograph shooting streaks of traffic, lighted buildings and light-painting. Classincludes a field session on the Milwaukee River Walkto apply what you learn in class, and a final sessionto share and critique results. A digital single-lens reflex camera and tripod provide the best results.

4 Wed., May 30-June 20, 6:30-8:30pm Instructor: Chris Pollack, award-winning photographer Fee: $89 Program No. 8112-3652

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Kayak the Milwaukee RiverJoin staff from the Urban Ecology Center on a

journey down the Milwaukee River. We will launch atKletzsch Park and make our way to Estabrook orRiverside Park (depending on water conditions.) Bringwater and a snack and be prepared to get wet.

Sat., May 12, 1-4:30pm Instructor: Chad Thomack, Urban Adventures Coordinator Fee: $65 (lunch not included)Program No. 8123-3667

A Brief History of Milwaukee by Canoe Want to learn about Milwaukee's past in a uniquefashion? Paddle through downtown to explore someof Milwaukee's fascinating history from the perspectiveof the river. Stop for lunch at the Milwaukee AleHouse before paddling back up river. Canoes, paddlesand personal flotation devices provided.

Sat., June 16, 9am-Noon Rowing Club Boathouse, Milwaukee Instructor: Chad Thomack, Urban Adventures Coordinator Fee: $65 (lunch not included)Program No. 8123-3668

Drawing the DowntownOur classrooms are ideally located to explore the

rich architecture of downtown Milwaukee throughdrawing. Perched high in the Plankinton buildingwith large windows, use the unique vantage point toview the surrounding area. Combine drawing exerciseswith time to develop your own finished works. Discussperspective and use different media and techniques.For inspiration, look at the work of accomplishedartists who have also drawn urban landscapes. Alllevels are welcome to participate.

6 Sat., Jan. 21-Mar. 3, 9:30am-Noon Instructor: Eriks Johnson, M.F.A. Fee: $124 Program No. 8117-2001

Jewelry with Custom-Made Beads Create stunning, custom-beaded gifts for friends

and family. Open to anyone who enjoys a simple andfun project. There will be time and materials to make several necklace and earring sets. All materialsprovided.

2 Sat., Feb. 11 & 18, 10am-Noon Instructor: Joanne Jensen Fee: $49 Program No. 8117-3022

Make Your Own Stamps and StencilsLearn and explore simple methods of printmaking

and stenciling that you can use for collages, cardmaking, scrapbooking, fabric or even walls. Beginwith basic design principles and elements to makeyour work come to life. Then learn to build and carvea stamp, cut out stencils and print with found objects.Experiment with various paints and learn how to addglitz to your work. Leave with printed samples on papersand fabrics, stamps and stencils for reuse, and manyideas to pursue!

Sat., Feb. 25, 9am-3pm Instructor: Mari Carini, M.S., artist, designer Fee: $89 (includes supplies) Program No. 8117-2002

Dynamic Portrait DrawingExplore the art of portraiture using live models

and photographs. Working with graphite, charcoaland pastel, examine a variety techniques with a focuson developing speed and accuracy. All levels of experience welcome.

6 Sat., Mar. 17-Apr. 28, 10am-Noon Instructor: Ammar Nsoroma Fee: $124 (includes model fee) Program No. 8117-2003

Skrobanki: Traditional Polish Egg-scratching

Skrobanki is a traditional Polish technique forscratching designs into eggs which have been dyedwith onion skins. Walk through the entire process,from dying the eggs, to decorating them with uniquedesigns using the scratching technique with an exacto knife. Create two of your own Easter eggs!No previous art experience required.

Sat., Mar. 24, 9:30am-Noon Instructor: Kasia Drake-Hames Fee: $24 Program No. 8117-2004

See Also Polish Language, P. 37

Design Your Own Papers for Art and Décor Experiment with surface design materials and tech-niques to create unique layers of color and textureon papers that can be used in altered books, collages,one-of-a-kind personalized books, scrapbooks andjournals. Use paints, stamping and texturing tools,

brushes, transparent materials, threads, wires andother interesting collectibles. The finished productwill be a collection of decorative papers, and a simplephoto album that offers many possibilities as anartist book.

Sat., Mar. 31, 9am-3pm Instructor: Mari Carini, M.S., artist, designer Fee: $79 Program No. 8117-2005

"CIY" Cut-it-Yourself Card-makingLearn traditional Polish paper and collage-cutting

techniques using patterns, hand-drawn designs andexisting images from magazines. Then combine theseskills and images to create unique hand-made greetingcards! Create three or four one-of-a-kind cards. Allsupplies will be provided, but feel free to bring alongyour creativity and magazines/pictures you might liketo use.

Sat., May 5, 9:30am-Noon Instructor: Kasia Drake-Hames Fee: $24 Program No. 8117-2006


See Also Business Communication, P. 10

The Novel: A Craft ClassAnalyze good examples, discuss the craft and completeexercises to gain insight on how to structure and develop your novel. This class is for writers who havean idea for a novel, but need help getting started orcontinuing their project.

6 Tue., Jan. 24-Feb. 28, 6:30-8:30pm Instructor: Mary-Jeane Smoller-Phillips, Ph.D. Fee: $115 Program No. 8116-2008

Paths to Publishing Literature for Children and Young Adults

Have you written a story, book, or poem for childrenor young adults? Wondering what to do next? Learnthe essential steps in the publication process. Findout about genres and formats of writing for childrenfrom preschool age to young adulthood, submissionprocedures for book and magazine publishers, plusgain access to many writing resources!

5 Thu., Feb. 9-Mar. 8, 6:30-8:30pm Instructor: JoAnn Early Macken Fee: $95 Program No. 8116-2007

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AH&Svisual arts, art appreciation & collecting

To learn more call 414-227-3320 or visit sce-arts.uwm.edu.


AH&Sscience & natureTo learn more call 414-227-3320 or visit sce-arts.uwm.edu.

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AH&Swriting & literatureTo learn more call 414-227-3320 or visit sce-arts.uwm.edu.


NEW


umanities &

Science


7

Osher Lifelong Learning Institute

membership information ___________ 7

See AlsoSee Also Arts, Humanities & Science, P. 2

See Also Career Transitions, P. 21

See Also Keeping Abreast of the Digital Age, P. 5

View Winter/Spring Osher OfferingsFor a complete list of available Go Explore Programs,Short Courses, Special Interest Groups and Special Events,request the Osher winter/spring catalog by [email protected] or visit sce-osher.uwm.edu.

Membership InformationThe Osher Lifelong Learning Institute is a membershiporganization for adults 50 and over who understandthat quality of life is enhanced through learning.Osher is the perfect way to expand your knowledgewhile joining more than 550 like-minded, active,older adults.

How to Become a MemberYou must be a registered member to participate inOsher courses, special interest groups and most social activities.

Annual membership is $40 per person. Download amembership brochure at sce-osher.uwm.edu or call414-227-3222.

Osher Member Benefits• Participate in “Short Courses” and “Go

Explore” outings to interesting places in thecommunity

• Enroll in peer-directed Special Interest Groups • Socialize with others who love learning• Enjoy the bi-monthly newsletter highlighting

future activities and events of interest aroundUWM

• Obtain a complimentary library card for theUWM Golda Meir Library

• Receive a membership directory

OLLIOsher Lifelong Learning

OLLIosher lifelong learning institute

To learn more call 414-227-3222, email [email protected] visit sce-osher.uwm.edu.

Getting an Article Published Learn what it takes to get a non-fiction article

published in a magazine. The first week focuses onshorter magazine articles and the second on longerfeature stories. Plan on doing a reading assignmentbetween sessions.

2 Sat., Feb. 11 & 18, 9:30am-Noon Instructor: Bruce Murphy, editor, Milwaukee Magazine Fee: $59 Program No. 8116-3021

Creating Action: Techniques for Writing Playsand Screenplays To create actions for actors to perform, you must findthe purpose of your play. Find this purpose throughgames of negotiation and improvisation. Analyze examples of plays and screenplays. By the end, youhave the structure, if not the first draft, of a new playor screenplay.

6 Wed., Feb. 15-Mar. 21, 6:30-8:30pm Instructors: Michael NevilleFee: $115 Program No. 8116-2021

The Novel WorkshopFor those who have a good portion of their novel onpaper and want some constructive feedback, thisclass provides instruction, support and discussion.Each participant's writing is reviewed and discussedby the group in a scheduled rotation.

6 Tue., Mar. 27-May 8, 6-8:30pm Instructor: Mary-Jeane Smoller-Phillips, Ph.D.Fee: $150 Program No. 8116-2009

Essentials of Editing Develop copy editing skills, and learn to address theinterests and needs of your audience. Focus on lineediting (grammar, punctuation, word usage, organiza-tion and coherence); the relationship between writerand editor; and how to develop good editorial judg-ment. Work on examples from professional, academicand technical publications as well as your own work.

3 Sat., Apr. 14-28, 9:45am-Noon Instructor: Carolyn Kott Washburne Fee: $99 Program No. 8116-2010

The Art and Craft of Food WritingExplore the world of food writing through tastings,

discussions and examples of published stories andreviews. Build on your own interests and experiencesto find your niche. Class will include one night of tasting and demonstrations at the Ristorante Bartolottain Wauwatosa, plus in-class tastings. Short in-class exercises focus on sharing lively, impassioned opinionsthrough language that conveys personality with pizzazz.

6 Mon., Apr. 16-May 21, 6:30-8:30pm Instructors: Ethel Hammer, Stephen Kleiman

Fee: $165 (includes tastings and Ristorante Bartolotta session) Enrollment Limit: 12 Program No. 8116-2011

The Art of Creative Nonfiction Learn to write nonfiction in a style that is as personal,provocative and dramatic as the best fiction. Whetheryour goal is to create more effective magazine articles, personal essays or memoirs, discover how touse the techniques of fiction such as story, description,dialogue, voice and dramatic scenes. Learn how tostructure your narrative and grab readers with compelling leads. Employ the techniques in your writingand share them with the class.

6 Thu., May 3-June 7, 6:30-8:30pm Instructor: Eva Augustin Rumpf, M.A. Fee: $115 Program No. 8116-2012

Animal StoriesSome of the most memorable young adult fiction

is about animals, but how do we shape those storiesinto tales suited for adult readers? Study the work ofcurrent best-selling authors, and learn how to craftpoignant narratives without giving into sentimentality.

6 Tue., May 22-June 26, 6:30-8:30pm Instructor: Mary-Jeane Smoller-Phillips, Ph.D. Fee: $115 Program No. 8116-2013

Writing the Personal EssayDiscover the universal truths in your personal

experiences and learn to frame your insights intomeaningful essays for newspapers, magazines,broadcast and the Internet. Learn about several typesof essays as we read and discuss effective examples.Instructor Eva Augustin Rumpf has published threebooks and dozens of essays.

3 Thu., June 14-28, 6:30-8:30pm Fee: $85 Program No. 8116-2014

Special Event10th Annual Spring Writers FestivalFor its tenth annual conference, the Spring WritersFestival brings you a line-up of authors, editors andagents including favorites from our past as well asnew presenters. Join the ranks of authors who haveimproved their writing, been published or landed anagent as a result of the Festival. This conference is forwriters of all genres and at all stages of their careers.Visit sce-writersfestival.uwm.edu to view the fullschedule and to register.

Fri.-Sun., Mar. 9-11Day 1: 5:30-9pm; Day 2: 8am-4:30pm; Day 3: 8:30am-1:30pmEarly Bird Discount: $244 (register by Feb. 11)Fee: $269Program No. 8121-4300

See Also Special Events & Conferences, P. 42

NEW

NEW

NEW

NEW

OSHER

INSTITUTELEARNINGLIFELONG

Certificate -

8

business acumen ________________8(formerly management certificate)

business analyst_________________9

business communication__________10

business process improvement _____11

computer applications ___________12

human resources _______________13(formerly talent management)

labor relations _________________14

management development ________15(new structure)

project management ____________16

sales & service _________________17

small business development _______18

social media___________________18

talent management _____________18(see human resources)

training ______________________19

women’s leadership _____________20

Certificatesbusiness acumen__________________________ 8

(formerly management certificate)

business analyst __________________________ 9business communication _________________ 10human resources _________________________ 13

(formerly talent management)

labor relations ____________________________ 14lean six sigma yellow belt________________ 12management competencies ______________ 15master trainer _____________________________ 19office lean _________________________________ 11organizational development _____________ 19project management _____________________ 16sales & service excellence ________________ 17six sigma black belt for

services & transactions ________________ 12six sigma green belt for

services & transactions ________________ 12social media_______________________________ 18solution focused business professional__ 12talent management_______________________ 18

(see human resources)

team effectiveness________________________ 15train the trainer ___________________________ 19

See AlsoSee Also Career Transitions, P. 21

See Also Center for the Study of the Workplace, P. 45

See Also Center for Workforce Development, P. 44


See Also Small Business Development Center, P. 45

See Also Sustainability, P. 42

See Also Management Development, P. 15

Single courses can be taken without the pursuit ofthe certificate.

Business Acumen Certificate Successful organizations need employees with abroad understanding of strategy, finance, customers,and an ability to build successful teams. Establish astrong foundation in these current business practices.Designed for professionals at any level to obtainmaximum results.

Earn the certificate by completing five core programsplus two elective in three years. If you are currentlyworking toward a Management Certificate, classespreviously completed apply to this Business AcumenCertificate.

Core Courses

Finance Skills for Nonfinancial Managers As a manager, you need to make decisions that affectthe bottom line. Understand the accounting process andenhance your ability to forecast financial performance.Learn how to spot trends and study your competitionwith a keener eye. Become more effective in your organization by participating at a higher level instrategic planning and decision making.

Mon.-Tue., Mar. 19-20, 8:30am-4pm Instructor: Kathleen S. VillarsFee: $895 CEUs: 1.3/PDUs: 13 Program No. 5050-3690

Combo Package: Save 20% - Register for both Finance Skills for Nonfinancial Managers and Finance for Nonfinancials - AdvancedFee: $1440Program No. 5050-3675

Managing Change Change is a constant in your work life. Learn how tobuild your own resilience and capacity to deal withchange. Explore ways to bring out the positive opportunities that changes present to you, your teamand your organization.

Thu., Mar. 29, 8:30am-4pm Instructor: Paul Gibbons Fee: $395 CEUs: 0.7 Program No. 5050-3693

Negotiation Skills Discover influential skills to facilitate productive andlucrative solutions. Learn to state your case while respecting the views of others. Lead constructive conversations and reach fair agreements.

Tue., May 8, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $395 CEUs: 0.7 Program No. 5050-3700

Creating and Leading Accountable TeamsSee Also above program details under

Team Effectiveness Certificate, P. 15

Effective Interpersonal Communication SkillsSee Also above program details under

Business Communication, P. 10

Elective Courses

The Coach ApproachDiscover the formula for building trust and respect

throughout the workplace. Empower employees to utilizetheir knowledge and resources to provide innovativeways to meet market demands. Learn to improvecommunication and collaboration, setting the stage forbetter team work, problem-solving and organizationalagility. This course is a three-month program and consistsof a four hour face-to-face training session each month,followed by three weekly teleconferences of 1.5 hourseach. Optional individualized coaching sessions arealso available throughout.

3 Tue., Feb. 14, Mar. 13 & Apr. 17, 8:30am-Noon Instructor: Lori Zimmer, Jennie KannenbergFee: $1595 CEUs: 25.5 Program No. 5050-3713

Making the Shift from Technical Expertto Organizational Leader

When contemplating transitions in their careers, mostindividuals are uncertain about how to move beyondroles based primarily on their expertise into those withbroader exposure and organizational impact. Get aroadmap for the skills, competencies and experiencesneeded to transition successfully from a position or statusas a content/technical expert into a leadership position.

Tue., Mar. 13, 8:30am-4pm Instructor: Dr. Alan M. Patterson Fee: $395 CEUs: 0.7Program No. 5050-3710

B&MBusiness & Management

B&Mbusiness acumen(formerly management certificate)

To learn more call 414-227-3219 or visit sce-business.uwm.edu.

All classes are held at the UWM School of Continuing Education.

NEW

NEW

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623


9

Business & M

anagement

Finance for Nonfinancials - Advanced Strengthen your business acumen and master financialtools used in business today. Leave equipped to speakwith your financial colleagues and evaluate alternativesthat add to your company's economic success.

Wed.-Thu., Mar. 21-22, 8:30am-4pm Instructor: Kathleen S. VillarsFee: $895 CEUs: 1.3 Program No. 5050-3691

Combo Package: Save 20% - Register for both Finance for Nonfinancials - Advanced and Finance Skills for Nonfinancial Managers.Fee: $1440Program No. 5050-3675

Essential Skills for Supervisors The need for higher productivity and employee commitment require you to perform at a new higherstandard. Acquire time-tested, proven competenciesdelivered by a seasoned professional helping you optimize your performance as a supervisor.

Tue.-Wed., Mar. 27-28, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $895 CEUs: 1.4Program No. 5050-3692


From Conflict to Resolution: Managing and Mediating Conflict at Work Identify a wide range of conflict causes includingclashes of style and values. Learn how to remain assertive rather than aggressive or passive during difficult interpersonal encounters, and explore mediation skills that can be used by anyone to helpindividuals find solutions.

Tue., Apr. 3, 8:30am-4pm Instructor: Laura V. PageFee: $395 CEUs: 0.7Program No. 5050-3694

See Also Workplace Dispute Resolution, P. 29

Influence Without Authority Understand the working dynamics of your organiza-tion - the nature of power and influence, your ownpersonal sources and style of influencing others, andknow how to leverage your power to get things done.

Thu., Apr. 12, 8:30am-4pm Instructor: Eric Coryell Fee: $395 CEUs: 0.7/PDUs: 7Program No. 5050-3696

Emotional Intelligence: The Ultimate Stress Buster Our ability to manage our emotional states is criticalto managing our day-to-day stressors and preventingburn-out. The good news is that Emotional Intelligenceis a skill that can be learned and continuously refinedand deepened. Whether we are aware of it or not,we are constantly processing emotions, using ouremotions in every decision we make and reacting toother's emotional states. Understand how the brain,the body and emotions interact and what we can do tomake those interactions more pleasant and productive.

Sat.-Sun., Apr. 21-22Day 1: 8:30am-4:30pm Day 2: 8:30am-3pmInstructor: Patricia ClasonFee: $499 CEUs: 1.4Program No. 5050-3709

Emotional Intelligence I: Dealing with Difficult People, Including Yourself! Learn how to identify what triggers conflict in theworkplace, improve your emotional intelligence skills,discover neutralizing communication abilities and develop resolution techniques.

Tue.-Wed., Apr. 24-25, 8:30am-4:30pm Instructor: Patricia ClasonFee: $895 CEUs: 1.4/PDUs: 14 Program No. 5050-3697

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills Prerequisite: Emotional Intelligence I recommendedbut not required

Comprehend the dynamics of relationships. Increaseyour awareness on controlling emotions and impulseswhen adapting to change.

Thu.-Fri., Apr. 26-27, 8:30am-4:30pm Instructor: Patricia ClasonFee: $895 CEUs: 1.4/PDUs: 14 Program No. 5050-3698

Combo Package: Save 20% - Register for both Emotional Intelligence I and II.Fee: $1440Program No. 5050-3718

People Are Dying To Be Heard - Listening Skills Society tells us that we must multi-task. Learn how toprioritize, focus and succeed with efficiency. Explore"uni-tasking" and the three levels of listening.

Thu., May 3, 8:30am-Noon Instructor: Ben Merens Fee: $195 CEUs: 0.4Program No. 5050-3699

Managing Today's Technical Professional Do you know what motivates your technical staff?Discover how to match management strategies andtechniques with the needs of a technical workforce.

Tue., May 22, 8:30am-4pm Instructor: Dr. Alan M. Patterson Fee: $395 CEUs: 0.7/PDUs: 7Program No. 5050-3705


Facilitating Difficult Meetings: How to Achieve Consensus and CollaborationLearn the facilitation skills needed to avoid the pitfalls of group decision making, especially when theissues are important, such as strategic planning. Discover what to do when your group gets stuck in the"groan zone" and how to reach a quality decision.

Wed., May 23, 8:30am-4pmInstructor: Laura V. PageFee: $395CEUs: 0.7Program No. 5050-3706

Handling Difficult Conversations

I-Skills Zone - Advanced Communication Skills See Also 2 above program details under


Developing Tomorrow's Leaders TodaySee Also above program details under

Human Resources, P. 13

See Also Project Management, P. 16


Business Analyst Certificate

As the key liaison between business and informationtechnology departments, the business analyst is responsible for gathering and documenting businessrequirements and translating them into system specifications. Learn to play a critical role in assuringthat an organization's significant investments delivermeaningful and lasting business results.

Earn the certificate by completing all six core coursesand two or more electives within three years.

B&Mbusiness analystTo learn more call 414-227-3220 or visit sce-ba.uwm.edu.


NEW

productive

Blended - [

Certificate -

10

Core Courses

Business Analyst Essentials Mon.-Tue., Mar. 5-6, 8:30am-4:30pm Instructor: Timothy Johnson Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0414

Analyzing and Validating Business Requirements

Mon.-Tue., Apr. 30-May 1, 8:30am-4:30pm Instructor: Jeff Minder, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0433

Enterprise Analysis and Business Requirements

Wed.-Thu., May 2-3, 8:30am-4:30pmInstructor: Amanda DietzFee: $845CEUs: 1.4/PDUs: 14Program No. 5025-0435

Business Process Modeling and Redesign Mon.-Tue., May 14-15, 8:30am-4:30pm Instructor: Amanda Dietz Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0434

Defining and Managing Business Requirements

Project Management FoundationsSee Also 2 above program details under

Project Management, P. 16

Elective Courses

Agile Project Management

Building and Improving Project Team Functionality

Critical Thinking: Business Analysis and Decision-Making Strategies

Proactive Testing - Risk-Based Test Planning, Design and AutomationSee Also 4 above program details under


Influence Without Authority See Also above program details under

Business Acumen, P. 9

I-Skills Zone - Advanced Communication Skills See Also above program details under



See Also Languages for Travelers, P. 39


See Also Solution Focused Business Professional, P. 12

See Also Writing & Literature, P. 6

Single courses may be taken without pursuit of thecertificate.

Business Communication Certificate This certificate is ideal for professionals who want to improve their written, spoken and interpersonalcommunication skills, and those pursuing a new position or promotion. Professional instructors withreal-world experience provide up-to-date knowledgein small group sessions.

Earn the certificate by completing four core courses,three electives and the capstone course in three years.

Core Courses

Business Writing: The Big Picture Review strategies and techniques that promote effective workplace writing. Discover how to write formaximum effect, use direct and indirect approacheswhen appropriate, include critical information in proposals and reports and write effectively using theInternet and email. Learn to edit, revise and rewrite.

Wed., Feb. 1, 9am-4pm Instructor: Mariann Maris, M.A. Fee: $289 CEUs: 0.7Program No. 8125-2016

Combo Package: Save $150 - Register for Business Writing: The Big Picture, Nuts and Boltsand Editing and Revising.Fee: $717 Program No. 8125-2020

Small-Group Coaching on Public Speaking Learn the techniques of effective speakers and ele-ments of great speeches, then practice them in asmall group. Speeches are recorded.

Thu.-Fri., Feb. 16-17, 9am-4pm Instructor: Kim Beck, M.A. Fee: $399 CEUs: 1.4Program No. 8125-3020

Effective Interpersonal Communication Skills Learn about your communication style and how it affects others. Uncover your listening skills. Employstrategies for motivating performance improvementand overcoming perceptual barriers.

Wed.-Thu., June 6-7, 8:30am-4pm Instructor: Laura V. Page, M.B.A. Fee: $895 CEUs: 1.4/PDUs: 14Program No. 5050-3708

Emotional Intelligence I: Dealing with Difficult People, Including Yourself!See Also Above program details under


Biz Comm Elective Courses - Communication

Technical Writing That Improves Performance This workshop is for technical writers, developers,product managers, training designers and content experts. If you write manuals, documentation, proposalsand reports, you will benefit from this one-day session.

Fri., Feb. 17, 9am-4pm Instructor: Dave Clark, Ph.D. Fee: $289 CEUs: 0.7Program No. 8125-2015

Business Writing: Nuts and Bolts Learn how to correct the most common grammaticalmistakes in business letters, emails and other documents as well as develop an understanding ofbusiness protocol. Exercises and instruction include:using the active voice when appropriate, correctly applying commas, semicolons and other punctuation,and remembering hard-to-spell words.

Wed., Feb. 29, 9am-4pm Instructor: Mariann Maris, M.A. Fee: $289 CEUs: 0.7 Program No. 8125-2018

Business Writing: Editing and Revising Learn to think like an editor and develop copy editingskills you can use at work. Discover how to proofreadfor grammar, punctuation, word usage, organizationand coherence. Explore the relationship betweenwriting and editing. Two weeks prior to class you maysubmit a sample of a writing project that needs editingto [email protected].

Wed., Mar. 28, 9am-4pm Instructor: Mariann Maris, M.A.Fee: $289 CEUs: 0.7Program No. 8125-2019

Combo Package: Save $150 - Register for Business Writing: Nuts and Bolts, Editing and Revising and The Big Picture.Fee: $717 Program No. 8125-2020

B&Mbusiness communicationTo learn more call 414-227-3320 or visit sce-business.uwm.edu.


Business & M

anagement



11

Handling Difficult Conversations Since conflict situations are a part of life, the questionis how do you respond? Do you head for the hills, goto war or give in? If the problem was not resolved oryour needs were not met, then there is opportunity toimprove how you give feedback and address difficultsituations. Uncover the secrets great leaders use torespond immediately, comfortably and with assuranceto employee performance problems.

Wed., Apr. 11, 8:30am-4:30pm Instructor: Victor Gray Fee: $395 CEUs: 0.7 Program No. 5050-3695

Powerful PresentationsPrerequisite:Working knowledge of PowerPoint software

Gain the confidence you need to deliver polished,powerful presentations and avoid common errorswith PowerPoint. Learn the secrets of being an effectiveprofessional presenter. This one-day program is followedby a take-home assignment and feedback. Afternoontakes place in computer lab.

Thu., May 17, 9am-4pmInstructor: Kim Beck, M.A.Fee: $289CEUs: 0.7Program No. 8125-2022

See Also Public Speaking Coaching, P. 33

I-Skills Zone - Advanced Communication Skills Learn to conduct more productive conversations andresolve differences, one-on-one and in teams, whilebuilding strong relationships throughout your organ-ization. This program is about gaining the ability tounderstand and communicate positive solutions tocritical situations.

Wed.-Thu., May 30-31, 8:30am-4:30pm Instructors: JoAnne Brandes, Debra Lake Fee: $895CEUs: 1.4Program No. 5050-3707

Biz Comm Elective Courses - Management

Emotional Intelligence II: Deepening YourEmotional Intelligence Skills

People Are Dying To Be Heard - Listening Skills See Also 2 above program details under


CapstoneAs a final Certificate requirement, create and presentyour own project/portfolio in one of three areas: interpersonal communication, business writing orpublic speaking/presentations. You are required to firstmeet with an SCE adviser for project approval andassistance, then present your final project for review.You have three months to complete the capstonefrom time of enrollment.

Contact Anne O'Meara at [email protected] or414-227-3311 for details.

Business CultureChinese Business Culture for Professionals Learn about Chinese business practices and how toconduct in-person interactions, meetings and banquets.Practice interpersonal communication techniques youcan use to work more efficiently, and communicatemore effectively with suppliers, clients and colleagues.Required textbook: "Chinese Business Etiquette."

Thu., Feb. 9, 9am-4pm Instructor: Tony Tsai, M.Ed. Fee: $289 CEUs: 0.7 Program No. 8124-4010

See Also Chinese (Mandarin) Language, P. 34

Latin American Business Culture for Professionals Explore general Latin American business practices.Discover the different schools of thought, and reviewcurrent economic and political views. Learn how to relatewith the local business community. This course is taughtin English and key Spanish terminology is provided.

Thu., Feb. 16, 9am-4pm Instructor: Blanca Guzman RodriguezFee: $289 CEUs: 0.7 Program No. 8124-4032

See Also Spanish Language, P. 37

German Business Culture for Professionals Gain an overview of German business culture to im-prove professional relationships with German people.Learn proper etiquette for German business interac-tions. Analyze customs, culture and communicationpreferences.

Thu., Feb. 23, 9am-4pm Instructor: Eric Aparnieks, B.S.Fee: $289 CEUs: 0.7 Program No. 8124-4033

See Also German Language, P. 35

Indian Business Culture for ProfessionalsExplore the unique nuances of Indian business

culture in regards to religion, language and businesscommunication styles. This program is perfect foranyone working with Indian clients within the UnitedStates or in India.

Mon., Mar. 5, 9am-4pmInstructor: Eric Aparnieks, B.S.Fee: $289 CEUs: 0.7 Program No. 8124-4034

Other ProgramsBusiness Writing: One-on-One Coaching [Get one-on-one help to improve your writing. Thisprogram offers a combination of the following com-ponents: assessment, lessons, assistance with a writingproject, assignments and feedback both online andin-person.

Contact Anne O’Meara at [email protected] or 414-227-3311 for details.

Customized Business Writing and Grammar TrainingWork with our team to create a training session for your employees. Includes assessment of writingand grammar needs, development of customized cur-riculum, delivery of the training (at your facility orours), support materials for ongoing development,and an evaluation summary.

Contact Anne O’Meara at [email protected] or414-227-3311 for details.

See Also Productivity and Quality Improvement, P. 29

See Also Quality Improvement, P. 26

Office Lean Streamline and eliminate waste from processes, anduse value stream mapping to achieve bottom-linesavings within administrative and transactionalareas, including healthcare and service industries, accounting and product development. Participate in a dialog, case study and hands-on simulation tosuccessfully apply Office Lean methodology.

Earn the certificate by completing both modules anda capstone project within three months.

Module I Tue.-Thu., Feb. 7-9, 8am-4:30pm Instructors: Tom Laack, Paul Pejsa Fee: $1290 CEUs: 2 Program No. 4830-8221

Module II Tue.-Thu., Mar. 6-8, 8am-4:30pm Instructors: Tom Laack, Paul Pejsa Fee: $1290 CEUs: 2 Program No. 4830-8222

NEW

B&Mbusiness process improvement

To learn more call 414-227-3121, email [email protected] orvisit sce-businessimprovement.uwm.edu.


12

Lean Six SigmaYellow Belt

Lean drives transformational, sustainable, bottom-lineresults through the use of proven methodologies toincrease process efficiency, eliminate waste, reducevariation and improve customer satisfaction. Combinelean methodologies with the power of Six Sigmaproblem-solving and process improvement analysisto achieve high performance and secure a competitiveadvantage in an increasingly challenging economy.

Earn the certificate by completing either the series ofsix face-to-face sessions or the 12-week online sessionand a capstone.

Lean Six Sigma Yellow Belt 6 Sat., Jan. 28-Mar. 3, 8:30am-12:30pm Instructor: Erik Fadlovich Fee: $990 CEUs: 2.1 Program No. 4860-8149

Lean Six Sigma Yellow Belt :Sat., Jan. 28-Sat., Apr. 21 Instructor: Erik Fadlovich Fee: $990 CEUs: 2.1 Program No. 4860-Z149

Six Sigma Green Belt for Services and Transactions Specifically designed for non-manufacturing operations.Acquire proven Six Sigma tools and skills in a servicesand transactions environment (e.g., IT and Healthcare).Discover methods to bring about breakthrough improvements and reduce errors in performance togenerate significant cost savings.

Earn the certificate by completing both modules anda capstone project within three months.

Module I Tue.-Thu., Mar. 13-15, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1390 CEUs: 2 Program No. 4830-8145

Module II Tue.-Thu., Apr. 3-5, 8am-4:30pmInstructor: Davis R. Bothe Fee: $1390 CEUs: 2 Program No. 4830-8146

Six Sigma Black Belt for Services and Transactions Prerequisite: Six Sigma Green Belt Modules I & II orequivalent green belt experience

Take your Green Belt to the next level! Preserve processknowledge gained, analyze variance and developcorrective action plans.

Earn the certificate by completing Modules III & IV, insequence, and a capstone project within three months.

Module III Tue.-Wed., Apr. 24-25, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1290 CEUs: 1.4 Program No. 4830-8147

Module IV Tue.-Wed., May 15-16, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1290 CEUs: 1.4 Program No. 4830-8148

Solution Focused Business Professional Certificate :

Quickly build positive change in a wide range of worksettings using practical solutions focused training. Effectively use dialogue to build motivation, clarity andrapid action with even the most difficult customer.Base everything from team challenges to strategicreviews in the positive and pragmatic power ofwhat's working already. Find processes and tools touse with the most challenging groups.

Earn the certificate by completing the three week program.

Dates: TBDInstructor: Mark McKergowFee: $1795CEUs: 5


All 2007/2010 courses are offered in an online format:. Call 414-227-3220 for more details. Othercourses are also offered as customized training solutions. Contact Erica Gumieny at 414-227-3226 [email protected].

Access 2007/2010 - Level I Prerequisite: Experience using Windows

Tue., Jan. 24, 8:30am-4:30pm Instructor: Lynne Miller Fee: $224 CEUs: 0.7 Program No. 5070-3017 ORThu., May 3, 8:30am-4:30pm Program No. 5070-3018

Access 2007/2010 - Level II Prerequisite: Access 2007/2010 - Level I (or equivalent experience)

Tue., Feb. 7, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-3027 ORTue., May 8, 8:30am-4:30pm Instructor: Lynne Miller Program No. 5070-3020

Access 2007/2010 - Level III Prerequisite: Access 2007/2010 - Level II (or equivalent experience)

Thu., May 17, 8:30am-4:30pm Instructor: Lynne Miller Fee: $224 CEUs: 0.7 Program No. 5070-3022

Access 2007/2010 - Level IV Prerequisite: Access 2007/2010 - Level III(or equivalent experience)

Tue., May 22, 8:30am-4:30pm Instructor: Lynne Miller Fee: $224 CEUs: 0.7 Program No. 5070-3024

NEW

NEW B&Mcomputer applications

To learn more call 414-227-3220, email [email protected] orvisit sce-computerapps.uwm.edu.


Certificate -

Online - :

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Excel 2007/2010 - Level I Prerequisite: Experience using Windows

Thu., Jan. 26, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-3025 ORFri., May 4, 8:30am-4:30pm Instructor: Lynne Miller Program No. 5070-3019

Excel 2007/2010 - Level II Prerequisite: Excel 2007/2010 - Level I (or equivalent experience)

Thu., Feb. 2, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-3026 ORThu., May 10, 8:30am-4:30pm Instructor: Lynne Miller Program No. 5070-3021

Excel 2007/2010 - Level III Prerequisite: Excel 2007/2010 - Level II (or equivalent experience)

Thu., Feb. 9, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-3028 ORFri., May 18, 8:30am-4:30pm Instructor: Lynne Miller Program No. 5070-3023

PowerPoint - Presenting with PPT Prerequisite: Experience using Windows

Mon., Mar. 12, 8:30am-4:30pm Instructor: Greg Patterson Fee: $224 CEUs: 0.7 Program No. 5070-3029

Prezi - Creating Dynamic PresentationsThu., Mar. 8, 8am-NoonInstructor: TBAFee: $120CEUs: 0.4Program No. 5070-3035

VBA for Access (DEV) Prerequisites: Access 2007/2010 - Level IV (or equiv-alent experience), previous programming backgroundhelpful. Counts as two electives toward the Web De-velopment Certificate, P. 30.

Tue.-Wed., Mar. 13-14, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $525 CEUs: 1.4 Program No. 5070-3031

VBA for Excel (DEV)Prerequisites: Excel 2007/2010 - Level III (or equiva-lent experience), previous programming backgroundhelpful. Counts as two electives toward the Web De-velopment Certificate, P. 30.

Tue., Mar. 27, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $325 CEUs: 0.7 Program No. 5070-3032

See Also Employment Law, P. 29

See Also Personnel Management Overview, P. 28

See Also Training, P. 19

Society for Human Resource ManagementLearning System PHR/SPHR Obtain an overview of key areas of human resourcemanagement and acquire the necessary skills to successfully complete your PHR/SPHR certification.

13 Thu., Feb. 2-Apr. 26, 6-9pm Instructor: Kristin Strunk Early Bird: $990 (register by Jan. 2)Fee: $1100 CEUs: 3.9 Program No. 5040-2819

Single courses can be taken without pursuit of thecertificate.

All programs are pending approval for recertification credit hours through HRCI.

Certificate in Human Resources Human Resources (HR) is a continuous process to createa productive, happy workforce. HR encompasseseverything from tactical activities, like FMLA andworkers compensation, to big picture issues includingrecruitment, retention and succession planning. Thesecourses focus on both ends of the HR spectrum tohelp optimize your workforce.

Earn the certificate by completing eight days of trainingwithin three years. Past courses from the Talent Man-agement and Talent Engagement Certificate apply.

Use and Abuse of Computers in the Workplace

Is your electronic system about to become your nextliability by the misuse of computers in the work-place? Employers need to be aware of the issues ofuse, misuse, and rights to properly monitor and con-trol the electronic system. Learn the current issues,legal trends and practical pointers for your electronicoperations.

Wed., Feb. 29, 2-3:30pm Instructor: Robert Gregg, JD Fee: $195CEUs: 0.2Program No. 5040-2830

The Use of Social Media in the Workplace:Risks and Liability

This interactive session will focus on the potentiallegal implications of using social media to monitoremployees and applicants, and methods for limitingemployee use of these media. Policies and proce-dures will also be discussed to help employers mini-mize the risk of inadvertent violations.

Tue., Mar. 6, 8:30am-Noon Instructor: John E. Murray, Oyvind WistromFee: $195 CEUs: 0.4 Program No. 5040-2831

See Also Social Media, P. 18

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B&Mhuman resources (formerly talent management)

To learn more call 414-227-3219, email [email protected] orvisit sce-hr.uwm.edu.


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Managing MillennialsWhether you're a product manager trying to en-

gage Millennials with your brand, a boss trying tofigure out how to get more commitment from yournew recruits, or a nonprofit executive trying to de-velop new donors or volunteers, you need to under-stand the Millennials!

Mon., Apr. 18, 8:30am-Noon Instructor: Molly Foley Fee: $195 CEUs: 0.4 Program No. 5040-2832


Developing Tomorrow's Leaders TodaySuccessful organizations know that leadership

development and succession planning are critical tothe overall health of a corporation. Learn how to startidentifying leadership potential early, and then workto nurture and develop this talent.

Wed., May 23, 8:30am-4pm Instructor: Dr. Alan M. Patterson Fee: $395 CEUs: 0.7 Program No. 5040-2835


See Also Succession Planning, P. 19.

Applied Compensation System EngineeringBuild a comprehensive spreadsheet model of

internal equity, external competitiveness and budgetingprocess necessary to implement and manage paypolicies of a company, while integrating performanceinformation to increase employee engagement. Thecourse alternates between the theory of the Total Rewards applications and the actual construction of theExcel based Salary Administration Tool. Participantswill be allowed to take the spreadsheet back to theirorganizations and add value immediately!

Tue.-Wed., May 1-2, 8:30am-4pm Instructor: Rena SomersanFee: $1500 CEUs: 1.4 Program No. 5040-2836

Competency ModelingInvestigate how to use a set of competencies

within an organization. Identify, develop and reviewdifferent models and resources to assist an organi-zation’s development efforts.

Tue., May 29, 8:30am-NoonInstructor: Elizabeth L. Burke Fee: $195 CEUs: 0.4 Program No. 5040-2833

Unite and IgniteIn today's diverse workplace, generational differences

can be challenging. Learn to recognize differences,help staff work together and improve moralethroughout your company.

Tue., June 5, 8:30am-NoonInstructor: Molly FoleyFee: $195 CEUs: 0.4 Program No. 5040-2834

=


All programs have been approved for recertification credit hours through HRCI.

Certificate in Labor RelationsGain the necessary insight and skills for effectivelymanaging in a union environment.

Earn the certificate by completing ten days of Laborclasses within three years.

Dealing with the Union - with Confidence! This program is a must for newly assigned negotiatorson the management team, inexperienced entrants inlabor relations and more experienced negotiatorswanting an update on the basics. Focus on the mostcrucial elements and issues confronting the labor relations and collective bargaining practitioner.

Mon.-Thu., Mar. 5-8Day 1 & 2: 8:30am-4pm; Day 3: 8:30am-3:30pm;Day 4: 8:30am-3pm Location: Tradewinds Island Resorts, St. Pete Beach, FL Instructors: Howard L. Bernstein, Gary A. Marsack Early Bird: $1435 (register by Feb. 5)Fee: $1595 CEUs: 2.4 Program No. 5045-2914

Collective Bargaining: Tactics, Techniques and Table Manners Get the secrets to successful negotiations. Learn toplan strategy and communicate effectively. Understandhow to collect and analyze data to help you prepare,anticipate your defense if required and plan a courseof action to achieve your objectives.

Mon.-Wed., Mar. 12-14Day 1: 8:30am-4pm; Day 2: 8:30am-3:30pm; Day 3: 8:30am-3pm Instructors: Jonathan T. Swain, Thomas W.Mackenzie Early Bird: $1048 (register by Feb. 12)Fee: $1165 CEUs: 1.8 Program No. 5045-2915 ORMon.-Wed., June 4-6Day 1: 8:30am-4pm; Day 2: 8:30am-3:30pm; Day 3: 8:30am-3pm Early Bird: $1048 (register by May 4)Fee: $1165 CEUs: 1.8 Program No. 5045-2919

Labor Relations Training for Managers and Supervisors in a Unionized Setting As a front-line supervisor or manager, you face newemployment challenges. Obtain tools to deal with thosechallenges. Gain the knowledge and confidence todeal with union contract regulations.

Mon.-Tue., Apr. 2-3, 8:30am-4pm Instructors: Steven M. Bierig, Harry J. Secaras Early Bird: $805 (register by Mar. 2)Fee: $895 CEUs: 1.4 Program No. 5045-2916

B&Mlabor relationsTo learn more call 414-227-3219 or visit sce-lr.uwm.edu.

Unless otherwise noted, all classes are held at the UWMSchool of Continuing Education.

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Mastering the Collective Bargaining Process Experience the collective bargaining process by participating in a simulated negotiation. The sessionis specifically for newly assigned negotiators on themanagement team or negotiators wanting a refresher.Get realistic insight into the emotional factors thatcan affect the outcome of any contract negotiation.

Mon.-Wed., Apr. 16-18Day 1: 8:30am-4pm; Day 2: 8:30am-3:30pm; Day 3: 8:30am-2:30pm Instructor: Thomas W. Mackenzie Early Bird: $1048 (register by Mar. 16)Fee: $1165 CEUs: 2.1 Program No. 5045-2917

Advanced Collective Bargaining Get a unique opportunity to hone skills, address criticalissues in bargaining and engage in an interactiveprocess with peers. Case studies highlight challengesconfronting today's organizations. Topics include escalating health care costs, outsourcing, productivityimprovements, job combinations, pension plans andstrategic planning.

Mon.-Tue., May 7-8Day 1: 8:30am-4pm; Day 2: 8:30am-3:30pm Instructors: Jonathan T. Swain, Thomas W.Mackenzie, Gary A. Marsack Early Bird: $1075 (register by Apr. 7)Fee: $1195 CEUs: 1.3 Program No. 5045-2918

See Also Business Acumen, P. 8


See Also Developing Tomorrow’s Leaders Today, P. 14

See Also Essential Skills for Supervisors, P. 9

See Also Managing Millennials, P. 14

See Also Managing Today’s Technical Professional, P. 9

See Also Nonprofit Management, P. 26


Management Competencies Certificate

Today the most important competencies for managersrelate to the control of and accountability for resources,effective management of employees and assuring results.This certificate covers these areas and is customizablein order to fit various management paths.

Earn the certificate by completing 10 training dayswithin three years. If you have previously taken anyof the courses in column two, they now can be ap-plied to the Management Competencies Certificate.

Elective Courses – Business Acumen

The Coach Approach

Emotional Intelligence: The Ultimate Stress Buster

Emotional Intelligence 1: Dealing with Difficult People, Including Yourself!

Emotional Intelligence 2: Deepening YourEmotional Intelligence Skills

Essential Skills for Supervisors

Making the Shift from Technical Expert to Organizational Leader

Managing Today's Technical ProfessionalSee Also 7 above program details under


Elective Courses – Business Communication

Handling Difficult Conversations

I-Skills Zone – Advanced Communication SkillsSee Also 2 above program details under


Elective Courses – Human Resources

Applied Compensation System Engineering

Competency Modeling

Developing Tomorrow’s Leaders Today

Managing Millennials

Unite and IgniteSee Also 5 above program details under

Human Resources, P. 13

Elective Courses – Team Effectiveness

Creating & Leading Accountable Teams

Goals and Measurements – Facilitation Skills

Leading Teams – From Leader to Coach

Real Issue ConversationsSee Also 4 above program details under

Team Effectiveness, this page


Team Effectiveness Certificate

The importance of teamwork across departments and organizations cannot be emphasized enough.Good teamwork reduces waste, improves moraleandsets your organization up for a better future. Buildteamwork skills as you plan your next strategic move.

Earn the certificate by completing all four programswithin three years. First program must be Creating andLeading Accountable Teams.

Combo Package. Save $400 - Register for all four below courses at once.Fee: $1200Program No. 5050-3719

Creating and Leading Accountable Teams Required first course for the Team Effectiveness Certificate.

Our ability to connect to a group is a requirement forhuman survival. Behavior in a group setting is drivenby our fear of separation. Understand the six conditionsthat must exist for a highly functional team to succeed.

Tue., May 15, 8:30am-4pm Instructor: Eric Coryell Fee: $395 CEUs: 0.7Program No. 5050-3701

Leading Teams - From Leader to Coach Leading a team requires you to increase your thresholdfor losing control and managing anxiety while coachingthe team to success. Finding the combination of lead-ership and structure is among the biggest challengesin business today. Learn how to come to a clear understanding of your own core purpose and valuesto lead successfully.

Wed., May 16, 8:30am-4pm Instructor: Eric Coryell Fee: $395 CEUs: 0.7Program No. 5050-3702

Real Issue Conversations Real issue conversations are about anything that affectsyour team's ability to be successful. They are usuallyanxiety-producing and are often avoided altogether.Learn how to identify the real issues on your teams, andhow to have productive conversations that producereal resolutions.

Thu., May 17, 8:30am-4pm Instructor: Eric Coryell Fee: $395 CEUs: 0.7 Program No. 5050-3703

Goals and Measurements - Facilitation Skills A team needs to know its purpose, how to measureperformance and how each member contributes.Learn how to bring all of this together, and get ateam to start effectively problem-solving so thatwhen they are not hitting their measures they canget back on track.

Fri., May 18, 8:30am-4pm Instructor: Eric Coryell Fee: $395 CEUs: 0.7Program No. 5050-3704

B&Mmanagement developmentTo learn more call 414-227-3219 or visit sce-mgmt.uwm.edu.


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See Also Business Analyst, P. 9

Single courses can be taken without pursuit of the certificate.

Project Management Certificate Gain the skills to work within time, quality, cost andtechnical constraints while focusing on customers’real needs. Choose from a variety of project management and mid-management programs. Forcomplete certificate details, visit sce-pm.uwm.edu.

Earn a certificate by completing 14 days of courseswith a minimum of 10 days coming from the CoreCourses, within four years.

Core Courses

Project Management Foundations Mon., Jan. 16-Fri., Feb. 17 :Instructor: Sandra Hoskins, ISP, PMP, ITCPFee: $845 ($585 if part of the online certificate)CEUs: 1.4/PDUs: 14Program No. 5025-Z008 ORThu.-Fri., Feb. 16-17, 8:30am-4:30pm Instructor: Bob McIlree, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0410 ORThu.-Fri., May 10-11, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Program No. 5025-0411

Agile Project Management Mon.-Tue., Feb. 20-21, 8:30am-4:30pm Instructor: Bob McIlree, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0412

Estimating, Scheduling and Managing Project Performance

Thu.-Fri., Mar. 1-2, 8:30am-4:30pm Instructor: Jackie Ramin, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0419

Building and Improving Project Team Functionality

Thu.-Fri., Mar. 8-9, 8:30am-4:30pm Instructor: Eric Coryell Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0413

MS Project for Project Managers - Using a Software Toolkit

Thu.-Fri., Mar. 15-16, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0424

Defining and Managing Business Requirements

Mon.-Tue., Mar. 19-20, 8:30am-4:30pm Instructor: Robin Goldsmith Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0417

Determining and Communicating the Project Value

Wed., Mar. 21, 8:30am-4:30pm Instructor: Robin Goldsmith Fee: $450 CEUs: 0.7/PDUs: 7 Program No. 5025-0418

Managing Project RisksThu.-Fri., Mar. 22-23, 8:30am-4:30pm Instructor: Barbara M. Farmerie, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0423

Lean Project Management Thu.-Fri., Apr. 19-20, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0421

Implementing a Project Management Discipline/PMP® Exam Review

Mon.-Wed., Apr. 23-25, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $945 CEUs: 2.1/PDUs: 21 Program No. 5025-0420

Critical Thinking: Business Analysis and Decision-Making Strategies

Thu.-Fri., Apr. 26-27, 8:30am-4:30pm Instructor: Barbara M. Farmerie, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0416

See Also Building Critical Thinking Skills in Today's Public Manager P. 29

Contracts and Vendor Management Thu.-Fri., May 3-4, 8:30am-4:30pm Instructor: Barbara M. Farmerie, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0415

Stakeholder Management: Engaging Key Individuals for Project Success

Tue., May 8, 8:30am-4:30pm Instructor: Barbara M. Farmerie, PMP Fee: $450 CEUs: 0.7/PDUs: 7 Program No. 5025-0430

Managing Multiple Projects Thu.-Fri., May 17-18, 8:30am-4:30pm Instructor: Bob McIlree, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0422

Project Portfolio Management: Tools and Techniques

Thu., June 7, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $450 CEUs: 0.7/PDUs: 7 Program No. 5025-0428

Elective Courses – Information Technology Focus

SharePoint Foundations - Level 1 (DEV) See Also Above program details under

Web Design & Development P. 32

Elective Courses – Business Acumen & Organizational Development Focus

Effective Interpersonal Communication SkillsSee Also Above program details under


Emotional Intelligence I: Dealing with DifficultPeople, Including Yourself!

Finance Skills for Nonfinancial Managers

Influence Without Authority

Managing Today's Technical Professional See Also 4 above program details under


Fundamentals of Organizational Developmentand Change Management See Also Above program details under

Organizational Development, P. 19

B&Mproject managementTo learn more call 414-227-3220 or visit sce-pm.uwm.edu.

All classes are at the UWM School of Continuing Education or online.

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Elective Courses – Project Management Focus

Proactive Testing - Risk-Based Test Planning,Design and Automation

Thu.-Fri., Mar. 22-23, 8:30am-4:30pm Instructor: Robin Goldsmith Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0436

Analyzing and Validating Business Requirements

Mon.-Tue., Apr. 30-May 1, 8:30am-4:30pm Instructor: Jeff Minder, PMP Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0433

Business Process Modeling and Redesign Mon.-Tue., May 14-15, 8:30am-4:30pm Instructor: Amanda Dietz Fee: $845 CEUs: 1.4/PDUs: 14 Program No. 5025-0434

MS Project: Advanced Reporting, Forecastingand Customization Techniques

Tue., June 5, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $450 CEUs: 0.7/PDUs: 7 Program No. 5025-0425

MS Project: Advanced Scheduling and Resource Management

Wed., June 6, 8:30am-4:30pm Instructor: Sandra Hoskins, ISP, PMP, ITCP Fee: $450 CEUs: 0.7/PDUs: 7 Program No. 5025-0426

Business Analyst Essentials

Enterprise Analysis and BusinessRequirements See Also 2 above program details under

Business Analyst, P. 10

Project Management Online Certificate :

With busy work environments and individuals traveling, trying to find time to attend professionaldevelopment courses can be a challenge. The ProjectManagement Online Certificate provides the flexibilityand convenience of attending online from any location.

The online certificate is comprised of seven courses, withopportunities to complete these courses in 35 weeks.

Certificate includes:- Project Management Foundations- Managing and Controlling Project

Costs & Schedules

- Empowering Project Teams: Facilitating Communication and Collaboration

- Risk vs. Quality: Balancing the Odds- Managing Multiple Projects- Managing Project Scope & Impact of Change- Capstone Project

Mon., Jan. 16-Fri., Aug. 31 Instructors: Barbara M. Farmerie, PMP, SandraHoskins, ISP, PMP, ITCP, Alan Waite, M.A., C.E.C.,CJ Walker Waite, Ph.D., PMPFee: $4100 (due at registration, or $2000 at registration and $2100 by fourth class) CEUs: 9.8/PDUs: 98 Program No. 5025-Z007


Certificate in Sales and Service Excellence :

Consultative selling is the key to customer-focusedsales and service interactions. Apply the skills andstrategies necessary to gain competitive advantage byplanning and executing a proven sales process. You canpersonalize this highly interactive, self-paced, onlineprogram for your needs and skill level. All coursesfeature ongoing feedback and individual coaching.

Interested in test driving this program?View a demo at sce-sales.uwm.edu.

Want help choosing courses?Register for the free online assessment. sce-sales.uwm.edu

Ready to start?Register for one or several courses based on yourself-identified needs.

What happens after I register?A coach will contact you to review your assessment(if applicable) and help you get started.

For all courses except the complimentary assessment:

Open enrollment - register at anytimeInstructor: Marcia GaugerFee: $299 each (includes skill assessment, weeklycoaching and follow-up review surveys)CEUs: 0.5 per course

Earn the certificate by completing a minimum of fivecourses within three years.

Complimentary Skill and Knowledge Assessment :Unsure about what training you need? This compre-hensive assessment pinpoints your strengths andidentifies opportunities for improvement. Use the results to choose training modules, prioritize discussiontopics for coaching sessions and evaluate progressthroughout your training.

Instructor: Marcia Gauger Fee: Free Program No. 5050-Z589

Closing, Gaining Commitments and Follow-Up :Gaining commitments is a natural part of the consul-tative sales process. Learn to eliminate fear of commitment, recognize buying signs and appeal todifferent "convincer" strategies to confirm the sale.

Program No. 5050-Z593

Consultative Selling: Identifying Needs :Discover how to identify customer needs by utilizingquestions effectively. Learn how to present solutionsthat target the customer's true needs and interestseven if those needs are not communicated.


Expanding Your Business: Managing Relationships :Learn to increase market share by prioritizing salesactivities, developing objectives and utilizing pre-callplanning techniques. Identify tools for developing newbusiness or reinventing markets. Apply a customermodeling and profiling process to attract optimumcustomers.


Handling Stalls and Objections :Learn how to manage stalls, overcome customerdoubt, get customers who are dragging their feet tomake a commitment and quantify value over priceobjections.


It Takes All Kinds :Learn how to build relationships by reading people,understanding yourself and adjusting your approachto improve communication and sales.


Negotiating for Impact :Develop win-win negotiation plans to produce highermargins and customer satisfaction. Learn your nego-tiation style, make better concessions and overcomebuyer stalls.


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B&Msales & serviceTo learn more call 414-227-3226 or visit sce-sales.uwm.edu.

All classes are online.

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Service from the Inside Out :Outstanding organizations know that service starts onthe inside. Enhance internal and external customerservice and relationship building skills to provideservice beyond expectations.


Speaking Your Customers' Language :Enhance customer relationships by identifying com-munication styles and applying effective listeningand rapport building skills.


See Also Nonprofit Management, P. 26

See Also Small Business Development Center, P. 45

See Also Social Media, this page

Starting a BusinessThe SBDC provides the help you need to start a successful business. Gain skills and knowledge to improve your business idea and maximize yourchances of success.

First Steps to Starting a Business Learn the most important elements to starting a businessand how to avoid common mistakes. Get your questionsanswered, discuss concerns and network with othernew entrepreneurs. Begin working on your businessconcept in class and leave with a wealth of informationand resources. Offered at various locations throughoutMilwaukee, Ozaukee and Washington counties. Visitsce-sbdc.uwm.edu for additional dates and locations.

Wed., Jan. 18, 6-9pm School of Continuing EducationInstructor: TBAFee: $29 Program No. 5125-2209 ORThu., Feb. 16, 6-9pm Program No. 5125-2212 ORSat., Mar. 24, 9am-noon Program No. 5125-2213 ORWed., Apr. 18, 6-9pm Program No. 5125-2214 ORTue., May 15, 6-9pm Program No. 5125-2215 ORTue., June 12, 6-9pm Program No. 5125-2216

Entrepreneur Training Program (ETP): DevelopSkills and Write Your Business Plan If you have a business idea and want to develop yourconcept, attract financing and build your business skills,then the ETP was created for you. The ETP combinesthe power of facilitated instruction, small grouplearning, individual coaching and valuable resourcesto help you create the best business plan for yourconcept and learn critical skills for opening and runninga new business. Move your idea forward in 12 shortweeks.

*A grant covering 75% of the program cost is available.Call 414-227-3240 for a grant application.

12 Wed., Feb. 8-Apr. 25, 6-9pm Instructor: TBAFee: $1000*Program No. 5125-2254

Growing a BusinessThe SBDC offers programs that give small businessowners and managers the skills to improve businessperformance. Participants gain insights into ways to improve efficiencies, develop new markets andgrown their business. For more information visit sce-sbdc.uwm.edu.

Customized TrainingSBDC On-Demand TrainingThe more distinctive your business need, the moreyou can benefit from customized training. We:

• Develop and present programs tailored to your business

• Refocus existing programs to cover topics and issues relevant to you

• Deliver customized sessions for groups needingtraining on similar skills

• Make the most of your time by bringing the right training to your location

Contact the SBDC at 414-227-3240 to see if on-demandtraining is right for your small business.

The SBDC is funded in part through a cooperative agreement with the U.S.Small Business Administration. All opinions, conclusions or recommenda-tions expressed are those of the author(s) and do not necessarily reflectthe views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Call 414-227-3240 or email [email protected]. An EEO/AA employer, the University of Wisconsin provides equal opportunities in employment andprogramming, including Title IX and ADA.

See Also Keeping Abreast of the Digital Age, P. 5

See Also Small Business Development Center, this page

See Also The Use of Social Media in the Workplace:Risks and Liability P. 13

Social Media Online Certificate :

Get a base knowledge for the platforms and direc-tion to strategically plan and integrate social mediainto your marketing communication programs. Fromthat point the usage, experimentation and measure-ment will allow you to build a successful track recordfor social media implementation. The State of SocialMedia course can be taken as a stand-alone courseif not pursuing the certificate.

Earn a certificate by completing all six courses in 12weeks. Certificate includes:

- The State of Social Media- Developing a Strategic Social Media Program - Identifying Social Media Opportunities

that Appeal to Target Audiences - Developing a Content Strategy to Support

Your Social Media Program- Developing a Social Media Analytics Program- Capstone: Social Media Strategy Presentations

Mon., Jan.16-Wed., May 12Instructor: Jamey ShielsFee: $2000 (due in full at registration, or $1000due at registration and $1000 by fourth class)CEUs: 4.2Program No. 5026-Z503

The State of Social Media (DES, DEV) :Examine social media from its beginnings to the current state. Get an overview of how social mediais used in business communication, presentedthrough case studies demonstrating the success andfailure of social strategies.

Mon., Jan.16-Fri., Jan. 27 Instructor: Jamey Shiels Fee: $375 CEUs: 0.7 Program No. 5026-Z504

Our Talent Management department is now known asHuman Resources. If you are already working towardthe Talent Management Certificate, the classes you havetaken apply to the new Human Resources Certificate.

See Also Human Resources, P. 13

B&Msmall business development

To learn more call 414-227-3240, email [email protected] orvisit sce-sbdc.uwm.edu.

Unless otherwise noted, classes are held at the UWM School ofContinuing Education.

B&Msocial mediaTo learn more call 414-227-3220 or visit sce-social.uwm.edu.

All classes held online.

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Single courses may be taken without pursuit of the certificate.

Train the Trainer Certificate Engage participants and energize your program bycreating a dynamic learning environment. Comprisedof two units, this certificate program provides a comprehensive foundation in professional training.

Earn the certificate by completing both Unit I and IIwithin two years.

Unit IDesign and Development of Training Programs Gain the knowledge and skills to create compelling,effective training programs. Learn to:

• Examine elements of effective training• Utilize design and development tools• Develop successful evaluation techniques

Wed.-Fri., Mar. 14-16, 8:30am-4:30pm Instructors: Rodney (Buck) Hillestad, Jon Kaupla Fee: $855 CEUs: 2.1 Program No. 7710-1688

Unit IIPresentation and Delivery of Training ProgramsThe quality of the presenter often determines the effectiveness of a program. Turn any program into avaluable experience by learning to:

• Present effectively• Explore group-learning techniques• Gain solutions for challenging situations

Wed.-Fri., May 16-18, 8:30am-4:30pm Instructors: Rodney (Buck) Hillestad, Sarah Caryl, M.A. Fee: $855 CEUs: 2.1 Program No. 7710-1689

Single courses may be taken without pursuit of the certificate.

Master Trainer Certificate Build on knowledge gained in Train the Trainer todemonstrate your proficiency in developing and delivering training. Prior Unit I and II Train the Trainercertificate participants are encouraged to take partin this program.

Earn the certificate by completing the followingwithin three years:

• Train the Trainer Units I and II• Four electives• Capstone project

Core Courses

Unit I: Design and Development of Training Programs

Unit II: Presentation and Delivery of Training Programs See Also 2 above program details under Train the

Trainer Certificate, this page

Elective Courses

Succession PlanningThe departure or retirement of an employee is notthe time to begin succession planning. Learn thebasic principles of succession planning, models to putin place, creation of templates for knowledge transferand key practices in the successful succession planningof your organization's staff and leadership.

Thu., Mar. 29, 8:30am-4:30pm Instructor: Dan Anhalt Fee: $345 CEUs: 0.7Program No. 7710-1693

See Also Developing Tomorrow's Leaders Today, P. 13

Create Your Facilitator and Learner ManualExplore techniques for preparing professional

training programs, effective instructor management,fielding questions and facilitating learning.

Tue., April 3, 8:30am-4:30pm Instructor: Rodney (Buck) Hillestad Fee: $345 CEUs: 0.7 Program No. 7710-1694

Climbing Out of Project Chaos Be victorious in managing your projects! Get insiderstips for impacting the overall effectiveness of yourdaily routine at work. Improve morale and overall jobsatisfaction. Attain strategies and templates for trainersand OD professionals that can significantly impacteffectiveness and enjoyment of work.

Mon., Apr. 23, 8:30am-4:30pm Instructor: Lori Glander, M.S. Fee: $345 CEUs: 0.7Program No. 7710-1675

Capstone

Master Trainer CapstoneDemonstrate your mastery of design, development,presentation and delivery of training programs to apanel of instructors. Then submit a project to thepanel for review. Project criteria are available at sce-ttt.uwm.edu. Receive a written critique and aone-hour coaching session with the instructor of yourchoice. When all prerequisites for the capstone arecompleted, we will work with you to schedule yourreview.

Fee: $495Program No. 7710-1603


Organizational DevelopmentCertificate Prepare for workforce changes, change managementand succession planning. Get a snapshot of what organizational development and planning really is, and move into knowledge transfer, successionplanning and talent management. Discover tools to gain buy-in and implementation tactics for the OD plan.

Earn the certificate by completing two core programsand three electives within two years.

Core Courses

Fundamentals of Organizational Developmentand Change Management Receive an introduction to organizational development,and study the impact of organizational culture. Thiscourse must be taken as the first step in the certificateprogram, and can also be applied to other Business& Management program certificates.

Tue.-Wed., Mar. 20-21, 8:30am-4:30pm Instructors: Dan Anhalt, Mark Huenemann Fee: $795 CEUs: 1.4/PDUs: 14 Program No. 7710-1691

B&MtrainingTo learn more call Mary Pick at 414-227-3353, [email protected] or visit sce-ttt.uwm.edu.


NEW



19

Business & M

anagement

Blended - [

Online - :

20

Organizational Development Plan and Implementation Prerequisite: Fundamentals of Organizational Development and Change Management

Learn to create an organizational development plan.Review case studies for further understanding of vision, strategy and goals. Course includes a work-place-based practicum project, project presentationsand reviews.

Thu.-Fri., June 7-8, 8:30am-4:30pm Instructor: Dan Anhalt Fee: $795 CEUs: 1.4/PDUs: 14 Program No. 7710-1692

Elective Courses

Finance Skills for Nonfinancial Managers

From Conflict to Resolution: Managing and Mediating Conflict at Work

Influence Without Authority See Also 3 above program details under


Project Management Foundations See Also Above program details under


Succession PlanningSee Also Above program details under

Master Trainer Certificate, P. 19

Professional Women’s SeriesGender equality in the workplace is making greatstrides, and the spectrum of opportunity continues toexpand. Join a series of courses that analyzes careerchallenges specific to women, and energizes employ-ees to expand their skills and thrive in a new worldof professional growth.

Combo Package: Save $200 – Register for all four below courses at once.Fee: $780CEUs: 1.9Program No. 5050-3719

Accept It or Change It: Strategies for Achieving Work/Life BalanceIn this highly interactive workshop, a nationallyknown facilitator will challenge you to take an hon-est look at the stressors in your work and home life.Discover a simple framework for reducing stress and12 strategies for achieving the elusive work/life bal-ance you seek. You'll have a chance to talk with otherparticipants about their challenges and triumphs, andask questions in a lively Q&A session.

Thu., Mar. 15, 8:30am-NoonInstructor: Kyra CavanaughFee: $195CEUs: 0.4Program No. 5050-3715

Confident and Courageous CommunicationsImprove the communication skills of professionalwomen. Learn to convey thoughts clearly and confi-dently - even in difficult conversations.

Tue., Apr. 10, 8:30am-4pmInstructor: Christine HarnessFee: $395CEUs: 0.7Program No. 5050-3714

Strategies for Working in a Traditional, Male-Dominated Work EnvironmentUnderstand how to strategically navigate the issuesof working in a male-dominated business, and enableyourself to proactively and confidently move forward.Learn to avoid misperceptions from both male andfemale perspectives, and share solution strategies.

Wed., May 9, 8:30am-NoonInstructor: Marsha BlockFee: $195CEUs: 0.4Program No. 5050-3716

Mentor Meet-UpLooking for a mentor? Want to be one? Learn whatit takes and how to establish the relationship. Identifywhat you want to get out of the mentor relationship,and the benefits to you and your organization. Hearfrom actual mentors and mentees as they share theirexperiences and answer your questions.

Tue., Jun. 12, 8:30am-NoonInstructor: Debra J. CrawfordFee: $195CEUs: 0.4Program No. 5050-3717

WiSE Breakfast SeriesThe Women in Science & Engineering (WiSE) BreakfastSeries provides constructive insight into the issueswomen face in these fields, and helps you build anew professional network. Held the first Tuesday ofevery month, each breakfast forum focuses on a newtopic, and provides resources and solutions for careersuccess. Moderators are real-life women engineers.Visit sce-women.uwm.edu for a list of upcoming top-ics and speakers. Become a WiSE member, and getfree registration to each session. Continental break-fast included.

Membership runs Sept. 1, 2011-Aug. 31, 2012Membership fee: $60 (prorated if enrolled afterSept. 1)Program No. 5050-3676

See Also Engineering, P. 24.

Special Event

Women Leaders ConferenceJoin the third annual women’s conference bringingtogether education, inspiration and networking. Sessiontopics will include leadership, personal branding, negotiation skills, third generation feminism, andmore. We are proud to announce writer, lecturer, editor,and feminist activist, Gloria Steinem as the KeynoteSpeaker. In addition, Doris Christopher, the formerfounder and CEO of Pampered Chef will also be a fea-tured speaker. This is your chance to hear from some ofthe most influential figures in women leadership.

Details available at: sce-womenleaders.uwm.eduFri., Mar. 30, 8am-5pmPfister Hotel, MilwaukeeFee: $289Program No. 5080-2012

See Also Special Events and Conferences, P. 42.

B&Mwomen's leadershipTo learn more call 414-227-3219 or visit sce-women.uwm.edu.

Unless otherwise noted, all classes are at the UWM School of Continuing Education.

“The environment ispositive and productive.How empowering to walk away with instant solutions thatcan make your work life easier!”

– Mindy Ochs, P.E.WiSE Breakfast Series

facilitator & participant

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Business and M

anagement

Career Transitions CenterChild and Youth Program

s


21

career coaching and assessments _____ 21

See AlsoSee Also Business & Management, P. 8

See Also Career Transitions Center, P. 44

See Also Center for Workforce Development, P. 45


Career Intake Session Need help but don't know where to start? Begin withthis half-hour consultation and leave with greaterclarity and focus on the next steps to move your careerforward. Understand your career transition challengeswhile prioritizing tasks with new strategy. We listento your issues and develop a plan with your specificneeds in mind.

Register online to schedule an appointment Fee: $25 (fee may be applied to select SCE courses)Program No. 3030-6006

Career Coaching - HourlySucceed with help from a career coach! Meet withyour coach in hourly sessions to clarify objectives,learn how to research employers for best "job fit,"develop natural networking skills and prepare forsuccessful interviews. Sessions are customized to fityour schedule and needs.

Register online to schedule an appointmentFee: $75 per hour Program No. 3030-6007

Enhanced Career Coaching Package [Invest in yourself and get personalized, expert advicefrom a qualified career management professional.This program provides structure and support for yournext career move! The MBTI and/or Strong InterestInventory are included, as well as four sessions witha career coach. Learn how to research employers for best "job fit" and create professional marketingmaterials to prepare you for your next step. This pack-age can be offered online via Skype, if desired, fromany remote location.

Register online to schedule an appointmentFee: $375 Program No. 3030-6008

Executive Coaching Package Increase your organizational effectiveness and

productivity! Executive Coaching helps you reachspecific goals in your professional development. Focuson interpersonal and professional communication,performance management, managing career andpersonal changes, developing an executive presence,enhancing strategic thinking, dealing effectively withconflict and building an effective team. The packageincludes one full year of services, with bi-monthlymeetings, assessments and a personalized success plan.

Register online to schedule an appointment Fee: $1750 Program No. 3030-6013

Myers-Briggs Type Indicator (MBTI®) [The MBTI® is the world's most widely used personalityassessment, and can be a critical tool in understandingcareers and environments you may thrive in. It alsosheds light on your work style and how you interactwith others of differing styles in the workplace. Thisprogram includes the assessment, and an individualsession with a career coach to interpret your resultsand determine next steps. Special pricing is availablefor groups – call the CTC for details.

Register online to schedule an appointmentFee: $95 (includes one hour of personalized feedback)Program No. 3030-6004

Combo Package: Save $25 – Register for Myers-Briggs Type Indicator (MBTI®) and Strong Interest Inventory®

Fee: $145Program No. 3030-6010

Personal Career Marketing Review [

Prerequisite: Email your existing resume andcover letter to [email protected] prior to beginningthe program.

Make sure your "marketing pieces" are effectivelycommunicating both your skills and experiences toprospective employers. Receive customized feedback onyour resume, cover letter, thank you notes and referencesfrom an experienced resume writer and career coach.Discover what makes an employer call you back!


See Also ELL-Professional Skills, P. 33

Strong Interest Inventory® [Find your passion with the reliable Strong Interest Inventory assessment. Used by more than 70 percentof U.S. colleges and universities, the Strong InterestInventory assessment is one of the world's mostwidely respected and frequently used career planningtools. Discover your interests, preferences and personalstyle to help make fulfilling career choices.

Register online to schedule an appointment Fee: $75 (includes one hour of personalized feedback) Program No. 3030-6005

Combo Package: Save $25 – Register for StrongInterest Inventory® and Myers-Briggs Type Indica-tor (MBTI®)Fee: $145Program No. 3030-6010

Work/Life Values Assessment :Having a clear sense of your values is critical to

your career development and helps you make satis-fying choices. You can use these results to find outwhy a current job is not satisfying, why you may feelburned out, and how you can evaluate different ca-reer and life choices.


college for kids __________________ 21college for teens _________________ 21WATER education outreach _________ 22

See AlsoSee Also Early Childhood, P. 22

Looking to keep the kids busy over summer? Want tokeep their learning processes sharp? Let them havefun while doing both through College for Kids (CFK)and College for Teens (CFT)! From creative arts andchemistry, to designing computer games, CFK (K5-8)and CFT (9-12) keeps young minds learning andpiques kids’ interests until the next school year.

Registration for summer 2012 begins in early January,so mark your calendar. Call now to request a catalog.If you have participated in the past three years, youwill automatically receive a copy of the catalog.

CTCareer Transitions

CTcareer coaching & assessments

To learn more call 414-227-3243, email [email protected] visit sce-ctc.uwm.edu.

NEW

NEW

NEW

C&YPChild & Youth Programs

C&YPcollege for kids &college for teens

To learn more call 414-227-3360, email [email protected] orvisit sce-kids.uwm.edu.

Career Transitions CenterChild &

Youth Programs

Blended - [

Certificate -

Online - :

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See Also Early Childhood, this page

See Also Water Technology, P. 42

Formal & Informal Outreach ProgramsWATER Education Outreach is the education arm ofthe UWM Great Lakes WATER Institute (GLWI) inpartnership with the School of Continuing Education(SCE). WATER Education Outreach has a team of ded-icated freshwater and marine scientists, professionaleducators and graduate students presenting outreachopportunities that advance science research.

WATER Education Outreach supports: • Current scientific research • A model STEM water systems

learning environment • Cutting edge technology applications • Science education for grade PK-16 • Diversity initiatives • Teacher professional development • Public outreach • Water content delivered via the Internet

Ocean OdysseyThe Ocean Odyssey recruits under-represented Milwaukee high school students and teachers to utilizea scaled approach to prepare for the Lake SturgeonBowl competition, extend their knowledge of theGreat Lakes and oceans, and provide actual fieldworkon Lake Michigan.

Registration closed.Watch the live Lake Sturgeon Bowl competition:Sat., Feb. 4, 8amInstructor: TBAFee: FreeProgram No. 7940-0002

For High School Students and Teachers Lake Sturgeon Bowl As one of 25 regional sites for the National OceanSciences Bowl, this academic tournament helps stu-dents excel in math and water sciences. The rapid-firequestions and answers are officiated by universityand area scientists. Winners compete in the nationalfinals and research Lake Michigan issues.

Registration closed.Watch the live competition: Sat., Feb. 4, 8amInstructor: TBA Fee: $75 Program No. 7940-0001

child care administratorsprofessional development_________ 22

child care teachers professional development_________ 23

degree pathways _________________ 23

Certificateschild care administrator ____________ 22early childhood leadership __________ 23

See AlsoSee Also Center for Early Childhood Professional

Development & Leadership, P. 44

See Also College for Kids/Teens, P. 21

See Also WATER Education Outreach, this page

For tuition and course registration information, contact Miriam Malone at 414-227-3133 [email protected]. All courses are credit-based.

Single courses may be taken without pursuit of theCertificate.

Child Care Administrator Credential & Certificate Ideal for managers and leaders of today's child care programs interested in earning the WisconsinProfessional Credential for Child Care Administrators.It is recommended that the programs be taken in thefollowing 1-6 order.

Earn the Certificate by completing all six AdministratorCredential courses within three years (scholarship recipients within two years).

#1 Administration & Supervision in Early Childhood Programs :

Examine essential role relationships for administrators.Identify the different stakeholder groups with whichadministrators work. This includes staff, boards orowners, parents, funding sources and the community.

Mon., Jan. 23-Sat., Mar. 17 Instructor: Pam Bennett, M.S. Fee: $959 Credits: 3 Undergrad/GraduateProgram No. AD LDSP 581

ORMon., Mar. 12-Sat., May 12 (Omit week of Mar. 19)Instructor: Angel Stoddard, M.S. Program No. AD LDSP 581

#2 Operations Management in Early Childhood Programs :

Discuss principles, practices and systems involved inmanaging early care and education programs in thecontext of complex social and economic environments.

Mon., Jan. 23-Sat., Mar. 17 Instructor: Angel Stoddard, M.S. Fee: $959 Credits: 3 Undergrad/GraduateProgram No. ED POL 582

#3 Financial Management & Planning in Early Childhood Programs [

Analyze the principles of sound financial management.Gain a better understanding of the critical relationshipbetween financial management and program quality.

Face-to-Face: Mon.-Tue., Jan. 30-31,8:30am-4:30pmOnline: Mon., Feb. 6-Sat., Mar. 17 (Omit week of Feb. 27)Instructor: Dave Linsmeier Fee: $959 Credits: 3 Undergrad/Graduate Program No. AD LDSP 583

#4 Early Childhood Programs & the External Environment [

Examine the external factors and relationships thatimpact early childhood program quality and abilityto flourish. Understand how an individual child careprogram fits into the broader community it servesfrom the local, state and national level.

Face-to-Face: Mon.-Tue., Mar. 29-30, 8:30am-4:30pmOnline: Mon., Apr. 2-Sat., May 5Instructor: Wanda Montgomery, M.S. Fee: $959 Credits: 3 Undergrad/Graduate Program No. ED POL 584

#5 Best Program Practices for Children & Families in Early Childhood :

Focus on best practices for teachers and administratorsin early care and education programs. Topics includeintegrating child growth and development theories,exploring principles and practices, and developingpartnerships with parents.

Mon., Jan. 23-Sat., Mar. 17 Instructor: Catherine E. Howe Thwaits Fee: $959 Credits: 3 Undergrad/Graduate Program No. CURRINS 585

ECEarly Childhood

ECchild care administratorsprofessional development

To learn more call 414-227-3133 or [email protected] or visitsce-earlychildhood.uwm.edu.

All face-to-face sessions are held at the UWM School of Continuing Education.

C&YPwATEReducation outreach

To learn more call 414-227-3360 or [email protected].


Through the Early Childhood Administrator Credential program,Venner Alston learned how to enhance the quality of her childcare center.

“The experience taught mehow to quickly identify thestrengths and weaknesses of my organization, and how to implement effectivechanges.”

Inspired by the success in hercourse work, Venner went on to complete a UWM Bachelor'sdegree in Community Educationand is now pursuing a UWM Master's in Cultural Foundationsof Education.

#6 Leadership in Early Childhood Programs [

Focus on the leadership role of the administrator,within the program and as part of the child care profession managing the process of change, and organizational growth and development.

Online: Mon., Apr. 2-Sat., May 5Face-to-Face: Thu.-Fri., May 10-11, 8:30am-4:30pm Instructor: Angel Stoddard, M.S. Fee: $959 Credits: 3 Undergrad/GraduateProgram No. AD LDSP 586

Early Childhood Leadership Credential & Certificate Visionary leadership and a collaborative disposition areneeded to confront and overcome the challenges facingthe early care and education profession today. Thiscomprehensive early childhood "Leading to ExcellenceSeries" consists of four 3-credit courses that are offeredconsecutively at both the undergraduate and graduatelevels. Discover your leadership potential today.

Information and application packet for the Winter/Spring2012 cohort is available upon request and dependentupon space availability.

This sequence of four early childhood educationcourses is designed for assistant teachers as an introduction to the field of child care, programming,approaches to relationships, and analysis of the childcare environment.

#1 Introduction to Child Care :

This introductory course enables students new tochild care to work effectively with young children.

Mon., Mar. 12-Sat., May 12 (Omit week of Mar. 19)Instructor: Kim Horejs, Ed.D. Fee: $959 Credits: 3 UndergradProgram No. ED POL 381

#2 Child Care Programming :Study child care programming as it relates to thechild's social milieu: family, community and child carecenter. Comparatively examine child care programsand their supporting theories.

Mon., Jan. 23-Sat., Mar. 17 Instructor: Kim Horejs, Ed.D. Fee: $959 Credits: 3 Undergrad Program No. ED POL 383

#3 Approaches to Adult-Child Relationships in Child Care

Examine communication and conflict resolution in relationships in the child care setting, emphasizingparent-child, teacher-child, teacher-teacher and parent-teacher relationships. Includes observation,documentation and assessment of young children.

15 Tue., Jan. 24-May 8, 6-8:45pm (Omit Mar. 20)Plymouth Church, Milwaukee Instructor: Mary Andres, M.S. Fee: $959 Credits: 3 Undergrad Program No. ED POL 302

#4 Analysis of Child Care Environments :Explore a variety of designs for child care settingsand gain an understanding of evaluation processesfor environmental changes. Learn how to use the en-vironment as a part of teaching and learning.

Tue., Jan. 23-Sat., Mar. 17 Instructor: Tina Melzl, M.S. Fee: $959 Credits: 3 Undergrad Program No. ED POL 416

SCE early childhood courses can be applied towardthe following degrees:

Bachelor’s CED Community Education with a sub major in Child Care [

Master’s ADLDSP Administrative Leadership

[ :

CFE Cultural Foundations of Education

[ :

ECchild care teachers professional development

To learn more call 414-227-3133 or [email protected] or visitsce-earlychildhood.uwm.edu.

ECdegree pathways for earlychildhood administrators &educators

To learn more call 414-227-3223, email [email protected] orvisit sce-earlychildhood.uwm.edu.

All face-to-face sessions are held at the UWM School of Continuing Education.

Face-to-Face

Face-to-Face

Face-to-Face

Face-to-Face

– Venner AlstonAdministrator Credential participant

Administrator, City Kid's Learning Academy, Inc.

23

Certificate -

24

elastomer technology______________ 24electrical _______________________ 24industrial/mechanical ______________ 24plastics technology________________ 24quality improvement ______________ 26refreshers - PE & FE exams __________ 26water technology _________________ 26

Certificateselastomer technology______________ 24electrical _______________________ 24plastics technology________________ 24six sigma black belt _______________ 26

See AlsoSee Also Sustainability, P. 42

See Also Women in Science & Engineering (WiSE), P. 20

Check our website often for unadvertised special discounts!


Elastomer Technology Certificate Earn the certificate by attending nine or more daysof related courses within three years.

Rubber Compounding and Mixing for Performance

Wed.-Fri., Apr. 18-20, 8am-4:30pm Instructors: John S. Dick, Peter C. Surette, Sr. Fee: $1290 CEUs: 2 Program No. 4830-8330

Rubber Extrusion Technology Wed.-Fri., May 9-11, 8am-4:30pm Instructors: John S. Dick, James F. Stevenson Fee: $1290 CEUs: 2 Program No. 4830-8309


Electrical Engineering Certificate Earn the certificate by attending nine or more daysof related courses within three years.

Understanding Power System Design & Operation

Wed.-Fri., Apr. 11-13, 8am-4:30pm Instructor: Anthony F. Sleva, P.E. Fee: $1175 CEUs: 2 Program No. 4830-8421

Transmission Line Design Mon.-Wed., Apr. 16-18, 8am-4:30pm Instructor: Doug Proctor Fee: $1195 CEUs: 2Program No. 4830-8422

Right-of-Way Acquisition Guidelines Thu.-Fri., Apr. 19-20, 8am-4:30pm Instructor: Doug Proctor Fee: $890 CEUs: 1.4 Program No. 4830-8423

Electrical Substation Design Fundamentals Mon.-Wed., Apr. 23-25, 8am-5pm Instructor: Dan Chaply Fee: $1295 CEUs: 2.1 Program No. 4830-8424

Safe Grounding Practices and Design for Outdoor AC Substations

Thu.-Fri., Apr. 26-27, 8am-4:30pm Instructor: Ted Maffetone Fee: $890 CEUs: 1.4 Program No. 4830-8425

Protective Relaying Principles & Applications Mon.-Wed., Apr. 30-May 2, 8am-4:30pm Instructor: Anthony F. Sleva, P.E. Fee: $1190 CEUs: 2 Program No. 4830-8426

Geometric Dimensioning & Tolerancing Wed.-Fri., Mar. 28-30, 8am-4:30pm (Third day ends at noon)Instructor: James D. Meadows Fee: $1290 CEUs: 1.7 Program No. 4830-8153

Fundamentals of Gear DesignWed.-Fri., Apr. 4-6(Third day ends at noon)Instructor: Raymond J. Drago, P.E.Fee: $1095CEUs: 1.7 Program No. 4830-8133

Tolerance Stack Up Analysis Wed.-Fri., May 9-11, 8am-4:30pm (Third day ends at noon)Instructor: James D. Meadows Fee: $1095 CEUs: 1.7 Program No. 4830-8154

Advanced Gear Design and TheoryWed.-Fri., June 6-8, 8am-4:30pm(Third day ends at noon)Instructor: Raymond J. Drago, P.E.Fee: $1095CEUs: 1.7Program No. 4830-8134


Plastics Technology Certificate Earn the certificate by attending nine or more daysof related courses within three years.

Plastic Material Selection Mon.-Wed., Mar. 19-21, 8am-4:30pm Instructor: Michael Sepe Fee: $1090 CEUs: 2Program No. 4830-8321

ENGelectricalTo learn more call 414-227-3121, email [email protected] visit sce-eng.uwm.edu.


ENGindustrial/mechanicalTo learn more call 414-227-3121, email [email protected] visit sce-eng.uwm.edu.


ENGplastics technologyTo learn more call 414-227-3121, email [email protected] visit sce-plastics.uwm.edu.


ENGEngineering

ENGelastomer technologyTo learn more call 414-227-3121, email [email protected] visit sce-rubber.uwm.edu.


Convenience

Complete courseworkany time day or night -

whenever it’s convenient for you.

Savings

No need to spend timeor money on commuting

– online learning comes to you!

Personal Attention

Peer feedback and direct individual

instruction adapts to yourunique learning style.

Connections

Form study groups and network with classmates from around the globe.

Innovation

The technology you useenhances communication

and prepares you fortoday’s global workplace.

With today’s busy schedules, finding time to continue your education can be a challenge. experience the convenience and flexibility of learning online!

Online learning offers balance and:

LOG ONTO LEARN

Give online a try!See our diverse lineup of courses on Page 46.

Certificate -

Online - :

26

nonprofit management ____________ 26public administration ______________ 28

Certificatesintroductory nonprofit _____________ 26nonprofit management ____________ 27public administration ______________ 28

Governmental Affairs supports public and nonprofitsector managers through partnerships with individualsand organizations in government. The goal is to helpimprove policies, services and operations. We provideconsulting on management issues, and connect youwith experts throughout the University and commu-nity.

Our expertise includes systems analysis, continuousimprovement, public policy analysis, managementand employee training.

Onsite training is available. Fees are based onpreparation and number of participants. Call 414-227-3157 for details.

See Also Small Business Development, P. 18

Single workshops may be taken without pursuit ofthe certificate.

Introductory Nonprofit Certificate :

Earn the certificate by completing all seven onlineworkshops within seven months.

Get basic knowledge of the nonprofit world throughthese self-guided online workshops. Move at your ownpace, but you must complete each online workshopwithin 30 days. Upon successful completion, you receiveverification. You must score an average test score of atleast 70% to meet the minimum successful completionrequirement and qualify to receive IACET CEU credit.All sessions are designed for adult learners involvedor interested in nonprofit management.

GOVGovernmental Affairs

GOVnonprofit managementTo learn more call 414-227-3157, email [email protected] orvisit sce-nonprofit.uwm.edu.

All face-to-face workshops are at the UWM School of Continuing Education.

Plastic Part Failure Analysis Thu.-Fri., Mar. 22-23, 8am-4:30pm Instructor: Michael Sepe Fee: $890 CEUs: 1.4 Program No. 4830-8322

Plastic Injection Mold Design Basics Mon.-Wed., Apr. 23-25, 8am-4:30pm Instructors: John Vosmeier Fee: $990 CEUs: 2 Program No. 4830-8323

Plastic Injection Mold Design-AdvancedThu.-Fri., Apr. 26-27, 8am-4:30pmInstructor: John VosmeierFee: $790CEUs: 1.4Program No. 4830-8324

Designing Plastic Parts for the Injection Molding Process

Mon.-Tue., May 14-15, 8am-4:30pm Instructor: Nick Schott Fee: $890 CEUs: 1.4 Program No. 4830-8325

Innovative Solutions for Plastic Part Production

Wed.-Thu., May 16-17, 8am-4:30pm Instructors: Nicholas W. Brown Fee: $790 CEUs: 1.4Program No. 4830-8326

See Also Business Process Improvement, P. 11

Six Sigma Black Belt Training Certificate Obtain proven six sigma skills and practical experienceto transform your organization beyond world-classperformance.

Earn the certificate by completing four modules andhomework assignments as well as a capstone project.

Module I Tue.-Thu., Mar. 20-22, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1295 CEUs: 2 Program No. 4830-8141

Module II Tue.-Wed., Apr. 10-11, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1195 CEUs: 1.4 Program No. 4830-8142

Module III Tue.-Wed., May 8-9, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1195 CEUs: 1.4 Program No. 4830-8143

Module IV Tue.-Thu., May 29-31, 8am-4:30pm Instructor: Davis R. Bothe Fee: $1295 CEUs: 2 Program No. 4830-8144

Civil Engineering Refresher Review civil engineering fundamentals and their applications to prepare for the State of Wisconsin PEexam or for general review.

11 Thu., Jan. 26-Apr.5, 6:30-8:20pm Instructors: Dick Osantowski, Mahmoud Maamouri,Hani Titi, John Rolfes, Peter Huttelmaier, Jeff Fait,Cliff Crandall, John HoopesFee: $750 (includes three books related to review for the test)CEUs: 2 Program No. 4860-8721

Fundamentals of Engineering Refresher For engineers planning to take the State of WisconsinFE exam.

11 Thu., Jan. 26-Apr.5, 5:30-7:20pm Instructors: Murali Vedula, G. P. Ananth, Alexander Kolker Discounted Fee: $375 for all current undergraduate studentsFee: $675 (includes three books related to review for the test)CEUs: 2 Program No. 4860-8720

See Also Water Technology, P. 42

ENGrefreshers – PE & fE examsTo learn more call 414-227-3121, email [email protected] visit sce-eng.uwm.edu.


ENGwater technologyTo learn more call 414-227-3121, email [email protected] visit sce-sustainability.uwm.edu.

ENGquality improvementTo learn more call 414-227-3121, email [email protected] visit sce-eng.uwm.edu.


organized

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623 Arts, H

umanities and Science


27

Governm

ental Affairs

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Engineering


27

Open enrollment - register any time Fee: $699 (full online certificate program withseven workshops), discounted from $795 whentaken individuallyCEUs: 3.7 Program No. 7350-Z000

Budgeting in a Nonprofit Organization :Examine budgets and how they are used in nonprofits.Continue with advanced topics such as capital cash flow and opportunity budgets. Understandstrategic and tactical budgeting. Learn how nonprofitorganizations are using different techniques to handleoperating challenges.

Open enrollment - register any time Fee: $79 CEUs: 0.5 Program No. 7350-Z001

Fundraising for Nonprofit Organizations :Discover key issues affecting fundraising efforts in non-profits. Examine critical components including operatingbudgets, capital campaigns and foundation grants.


How to Read a Nonprofit Financial Statement :Interpret the major financial accounting statements by nonprofits. Understand the types of financialstatements and how they differ from for-profit financialreporting. Learn the uses of analysis, or ratio analysisfor nonprofits.


Leadership in a Nonprofit Organization :What is leadership? Why is it important? What is required to be a nonprofit leader? Consider the foundations of leadership, and examine how to be asuccessful and effective nonprofit leader.



Nonprofit Board and Volunteer Development :Volunteers are the lifeblood of most nonprofits. Boardmembers are a special type of volunteer. See how theyhelp guide the direction of a nonprofit, promote theorganization in the community and ensure that thenonprofit's mission is fulfilled.


Principles of Marketing for Nonprofit Organizations :Examine how nonprofits use marketing to publicizetheir mission and gather contributions of time andmoney. Discuss marketing planning and execution.


Strategy for Nonprofit Organizations :Analyze a nonprofit's strategy and how it helps theorganization fulfill its mission. Designed for learnerswith a basic understanding of business concepts.



Professional Certificate in Nonprofit Management In conjunction with the Helen Bader Institute forNonprofit Management

The curriculum consists of competency areas central tononprofit management: human resources development,oversight and ethics, planning and programming,economics and finances, and external relations.

Earn the certificate by completing 18 six-hour coreworkshops and a four-hour capstone session within twoyears. There are no elective sessions. Mini-certificatesare awarded when you complete any of the previouslymentioned competency areas. See website for a listingof the workshops which fall within a competency area.

Core Workshops

Legal Concepts Essential for Nonprofit Organizations Understand the legal frameworks under which nonprofits operate and are regulated. Discuss admin-istrative and tax requirements. Review legal rightsand responsibilities involved in the daily activities ofnonprofits including boards, executive directors,fundraisers and employees.

Wed., Jan. 18, 8:30am-3pm Instructor: Courtney Salzer Early Bird: $150 (register by Jan. 2)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2400

Organization Development and Analysis As the leader, you are responsible for assuring thatyour organization adapts internally to changingtimes. Learn to assess, introduce and implementchange that is successfully incorporated into the organization's values, culture and operations.

Wed., Feb. 1, 8:30am-3pm Instructor: Shirley J. BuffordEarly Bird: $150 (register by Jan. 20)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2410

See Also Organizational Development Certificate, P. 19

Program Planning and Delivery Design programs that achieve your organization'smission, account for community and environmentalneeds, and have potential for economic support.Learn to think through the components of a programthat increase its likelihood for successful delivery andresults, and that help build the case for support.

Wed., Feb. 15, 8:30am-3pm Instructor: Boris FrankEarly Bird: $150 (register by Feb. 4)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2420

Program Performance Measurement and Evaluation Identify evaluation techniques that can help managersdemonstrate whether programs are operating as designed and if they are achieving desired results,providing the basis for improvement and support.

Wed., Feb. 29, 8:30am-3pm Instructor: Eloiza Altoro AcevedoEarly Bird: $150 (register by Feb. 17)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2440

Financial Management: Parts 1 & 2 Part 1:Analyze the principles of financial managementfor nonprofits. Learn to apply the fundamentals of ac-counting, budgeting processes, cash flow analysis,expenditure control, long-range financial planning,audits, grants, and contracts to nonprofits.

Part 2: Study budgeting and planning, tax issues, andinternal/external reporting requirements for financialmanagement.

Wed.-Thu., Mar. 14-15, 8:30am-3pm Instructor: Michael J. DaunEarly Bird: $300 (register by Mar. 2)Fee: $330 (includes lunches)CEUs: 0.6 Program No. 7360-2450

See Also Finance Skills for Nonfinancial Managers, P. 8

Certificate -

28

Fundraising and Revenue Development: Parts 1 & 2 Part 1: Learn the basic types of revenue available tononprofits. Zero in on principles of ethical fundraising,how to manage the philanthropic process and developplans that will enhance the effectiveness of staff andvolunteers.

Part 2: Explore the structure of an effective professionaldevelopment team, the role of institutional planningin setting fundraising goals, how to create the annualdevelopment plan, and how to implement capitalcampaigns and planned gift programs.

Wed.-Thu., Mar. 28-29, 8:30am-3pm Instructor: Boris Frank Early Bird: $300 (register by Mar. 16)Fee: $330 (includes lunches)CEUs: 0.6 Program No. 7360-2460

Information Management and Technology Technology increases your organization's reach, efficiencyand effectiveness. Learn more about informationmanagement, technology options, confidentiality, security and legal compliance.

Wed., Apr. 11, 8:30am-3pm Instructor: Tracy Loken Weber Early Bird: $150 (register by Mar. 30)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2470

Nonprofit Marketing and Communications Strategies Marketing is a comprehensive approach to providingservices to clients including product, pricing, placement(i.e. location), and promotion. Explore a systematicframework for preparing a thorough marketing andcommunication plan including media, citizen andcommunity relations.

Wed., Apr. 25, 8:30am-3pm Instructor: Nelson Soler Early Bird: $150 (register by Apr. 13)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2480

Effective Employee Managementfor Nonprofit Organizations Discuss critical human resource management issues.Improve your awareness regarding best practices inperformance management systems, personnel policiesand job designs. Strengthen your knowledge of legal,technical and practical issues, which are importantfor better controls, compliance and growth.

Tue., May 15, 8:30am-3pm Instructor: Donna ShepardEarly Bird: $150 (register by May 4)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2500

See Also Management Competencies Certificate, P. 15

Legislative Relations for Nonprofit Leaders One of the important roles of the nonprofit sector isto advocate for social and governmental changes.Learn effective methods of public advocacy, whetherthrough direct contact with decision makers orthrough grassroots campaigns.

Tue., May 22, 8:30am-3pm Instructor: Mordecai LeeEarly Bird: $150 (register by May 11)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2490

Valuable Volunteer Management Tools for Nonprofit Organizations Volunteers are critical components to the operationof successful nonprofit organizations. Explore bestpractices for volunteer management including effectiveskill utilization, performance recognition, recruitment,training and liabilities.

Wed., June 13, 8:30am-3pm Instructor: Bonnie Andrews Early Bird: $150 (register by June 1)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2510

Creative Nonprofit Leadership Hone and grow your leadership skills. Focus on effective approaches to lead a team of people to accomplish shared goals. Discover creative ways toachieve positive outcomes.

Wed., June 27, 8:30am-3pm Instructor: Gary F. KellerEarly Bird: $150 (register by June 15)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7360-2520

See Also Team Effectiveness Certificate, P. 15

Capstone

Session and Ceremony This final workshop pulls together everything you'velearned in the 18 workshops to make connectionsand identify common themes. Your certificate will bepresented at the end of this workshop.

By invitation only Fri., Feb. 17, 9am-1pm Instructor: Mordecai Lee, Ph.D. Fee: $100 (includes lunch) CEUs: 0.4


Certificate in Public Administration Earn the certificate by completing five core workshopsand 17 one-day electives in 2.5 years.

Core Workshops

Information Management Receive a basic foundation for effectively and efficientlymanaging information within an organization, includingissues of hardware/software selection and purchase,networks and databases and security and ethical issues. Includes discussion of both mainframe andmicrocomputer challenges.

Wed., Jan. 25, 8:30am-3pm Instructor: Tracey Loken WeberEarly Bird: $150 (register by Jan. 13)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4100

Personnel Management Overview Get acquainted with a range of human resources andpersonnel management in the public sector. Reviewrecruiting, promotion, training, career development,compensation, performance evaluation, disciplineand labor relations. Management of special problemssuch as absenteeism, substance abuse and harassmentalso are included.

Wed.-Thu., Mar. 7-8, 8:30am-3pm Instructor: Douglas IhrkeEarly Bird: $300 (register by Feb. 24)Fee: $330 (includes lunch)CEUs: 1.2 Program No. 7310-4140


Budgeting Basics for Public Managers Focus on pre-budget program planning as an annualprocess that translates policy objectives into fiscalterms. Learn the elements of effective pre-budgetplanning and how it differs according to type of management values held in the organization. Classdiscussion and case examples link multiyear planningand annual budgeting.

Wed.-Thu., May 2-3, 8:30am-3pm Instructor: Michael J. DaunEarly Bird: $300 (register by Apr. 20)Fee: $330 (includes lunches)CEUs: 1.2 Program No. 7310-4180

GOVpublic administrationTo learn more call 414-227-3157, email [email protected] orvisit sce-PublicAdmin.uwm.edu.

All workshops are at the UWM School of Continuing Education.

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Governm

ental Affairs

Information Technology


29

computer applications _____________ 29systems & database technology ______ 29web design & development _________ 30

Certificatesweb design _____________________ 30web development ________________ 30

See Also Computer Applications, P. 12

(DES) indicates the course is also an elective forthe Web Design Certificate, P. 30

(DEV) indicates the course is also an elective forthe Web Development Certificate, P. 30

.NET 2.0 - Practical .NET Development (DEV) Prerequisite: Basic understanding of programmingconcepts and structures.

Discover how easy it is to create computer applica-tions and websites with Microsoft Visual Studio2008. Explore ASP.NET, VB.NET and C# languages inthis all-inclusive development solution. Counts as twoelectives toward the Web Development certificate.

Mon.-Wed., Apr. 30-May 2, 8:30am-4:30pm Instructor: Scott Lovy Fee: $729 CEUs: 2.1 Program No. 5071-1156

ITInformation Technology

ITcomputer applicationsTo learn more call 414-227-3220, email [email protected] visit sce-computerapps.uwm.edu.

ITsystems & database technology

To learn more call 414-227-3220, email [email protected] visit sce-systems.uwm.edu.


ELECTIVE WORKSHOPS

Examine Your Resilience QuotientLearn to not just endure and survive change, but

to thrive on it! Build your capacity to grow our ownresilience and help others strengthen theirs.

Tue., Jan. 10, 8:30am-3pm Instructor: Jeff Russell Early Bird: $150 (register by Jan. 2)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4110

Increase Your Agency's Funding through Grant Research and Proposal Writing In an increasingly competitive environment for philanthropic and government funding, it's necessaryto invest in thorough research, excellent program development and strong grant writing. Understandhow to prepare a well-written proposal utilizing keytechniques for success, and learn common methodsto communicate your ideas in a clear, concise way.

Wed., Feb. 8, 8:30am-3pm Instructor: Kay Coy RomanoEarly Bird: $150 (register by Jan. 27)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4120

Problem Analysis & Problem Solving Learn the systematic process of recognition andanalysis necessary in problem solving, including communication processes to improve creativity, roles,defining problems in different ways and the limita-tions of your present style.

Wed., Feb. 22, 8:30am-3pm Instructor: Gladis Benavides Early Bird: $150 (register by Feb. 10)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4130

Ethics, Values and the Public Manager Explore key approaches to promoting ethical conductamong nonprofit employees. Learn how to promoteproper conduct, manage ethically and handle potentialproblems in enforcing rules on behavior.

Tue., Mar. 20, 8:30am-3pm Instructor: Al Guyant Early Bird: $150 (register by Mar. 9)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4150

Media Relations Understand the mass media and learn specific skillsto work with reporters. Find out how the media approaches a news story. Plan a proactive media relations program and understand how different mediaformats can affect external communication efforts.

Wed., Apr. 4, 8:30am-3pm Instructor: Mordecai LeeEarly Bird: $150 (register by Mar. 23)

Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4160

Workplace Dispute Resolution Recognize the positive aspects of workplace conflict.Identify your repertoire of conflict styles and strategies.Techniques at re-framing conflict situations, use andabuse of power and constructive communicationtechniques are addressed in this workshop.

Wed., Apr. 18, 8:30am-3pm Instructor: Patricia ClasonEarly Bird: $150 (register by Apr. 6)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4170

See Also From Conflict to Resolution: Managing and Mediating Conflict at Work, P. 9

Productivity & Quality Improvement Examine the steps, processes and procedures necessaryto ensure quality assurance of the products and services your agency provides. Analyze each of thesteps: definition, development, implementation andchange management, monitoring and documentationusing examples from your own agency.

Wed., May 16, 8:30am-3pm Instructor: Guion VanRensselaer Early Bird: $150 (register by May 4)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4190

See Also Business Process Improvement, P. 11

Employment LawThe maze of current laws protecting employee

rights in the workplace can be very confusing and intimidating to managers who aren't lawyers. Learnstate and federal employment laws that affect everyday decision-making for managers and supervisors.

Wed., June 6, 8:30am-3pm Instructor: Sheila Heitzig Early Bird: $150 (register by May 25)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4200


Building Critical Thinking Skills in Today's Public Manager Gain techniques that will assist you and your team inthe critical thinking process. Explore the fundamentalsof becoming a more critical thinker as well as promotingskills in others.

Wed., June 20, 8:30am-3pm Instructor: Shirley J. BuffordEarly Bird: $150 (register by June 8)Fee: $165 (includes lunch)CEUs: 0.6 Program No. 7310-4210

See Also Critical Thinking: Business Analysis and Decision-Making Strategies, P. 16

NEW

NEW

Certificate -

30

ASP.NET (DEV) Prerequisites: Intro to .NET programming course orknowledge of VB.NET

ASP.NET is the Microsoft solution for building dynamic,scalable enterprise eCommerce/web applications. Ex-amine the essential features of this technology usingVisual Basic.NET as the programming language ofchoice. ASP.NET can utilize any of the .NET family lan-guages. Adequate hands-on opportunities are pro-vided to drive home the concepts covered in theclass. Counts as two electives toward the Web Devel-opment certificate.

Wed.-Thu., Feb. 29-Mar. 1, 8:30am-4:30pm Instructor: Scott Lovy Fee: $729 CEUs: 1.4 Program No. 5071-1154

SQL - Introduction (DES, DEV) Prerequisites: Experience using Windows and a webbrowser

Understand how to query a database properly andtranslate the question or task into the correct queryeliminating incorrect data and ineffective results.Counts as two electives toward either certificate.

Mon.-Wed., Feb. 13-15, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $649 CEUs: 2.1 Program No. 5071-1142 ORMon.-Wed., May 14-16, 8:30am-4:30pm Program No. 5071-1166

SQL Database Administration (DEV)Prerequisites: Understanding of relational databasesand database server architecture

Acquire the necessary skills to implement, administerand maintain a SQL Server 2008 database server environment.

Wed.-Fri., Apr. 11-13, 8:30am-4:30pmInstructor: Samir KablaouiFee: $729CEUs: 2.1Program No. 5071-1164

SQL - Joins (DEV) Prerequisites: SQL Introduction (or equivalent expe-rience). Previous knowledge with writing expressionsin SQL, as well as how to write a WHERE statement

For people who know how to write SQL statements,but want to master the concept of Joins. The classcovers inner and outer Joins as well as self Joins.

Tue., Mar. 20, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $299 CEUs: 0.7 Program No. 5071-1144

SQL Server 2008 - Developer (DEV) Prerequisites: Basic understanding of relational data-bases and knowledge of any flavor of SQL languages

Discover how to work with Microsoft Visual Studio 2008to develop data-access portions of .NET applications.The class addresses working with .NET DataProviders; working with Object, SQL and XML dataSources, working with the new MS Entity Framework;and understanding the new LINQ language for dataaccess. Counts as two electives toward the Web Development certificate.

Mon.-Wed., Apr. 23-25, 8am-5pm Instructor: Samir Kablaoui Fee: $729 CEUs: 2.1 Program No. 5071-1165


Web Certificates Enhance your Internet skills with up-to-date courses.Develop the skills you need to enter the field. Chooseeither Web Design or Web Development.

Web Design Certificate (DES) Effective web page and site development requiregood design criteria, information organization andan understanding of technologies that make websitessuccessful. Gain the skills and knowledge to designattractive sites that communicate effectively and areaccessible to the widest audience.

Complete six core courses plus four electives in fouryears to earn a certificate in Web Design.

Web Development Certificate (DEV) Learn to build Internet-enabled applications and integrate the web browser and server into your application environment. From simple interactivitythrough access to legacy applications, the wide variety of Internet applications are all a part of course objectives.

Complete five core courses plus five electives in fouryears to earn a certificate in Web Development.

The following notation indicates the class is alsopart of a certificate track. DES = Web DesignDEV = Web Development

Core Courses

Cascading Style Sheets - I (DES, DEV) Prerequisites: HTML-I, HTML-II and Technology Behindthe Internet

Cascading Style Sheets (CSS) are important for dynamicweb pages. HTML 4.0 rules rely on CSS for all stylisticpresentation, the Web Accessibility Initiative usesthem for improving access for those with disabilities, andnew advancements on HTML and XML will continueto use them in the future. Learn how to separate stylefrom structure within an HTML document. This classis for intermediate and experienced HTML authors.

Sat., Feb. 18, 8:30am-4:30pm Instructor: Andy Biewer Fee: $299 CEUs: 0.7 Program No. 5071-1158 ORThu., Feb. 23, 8:30am-4:30pm Instructor: Steve Robinson Program No. 5071-1150

HTML- I (DES, DEV) Prerequisites: Familiarity with Windows, and experiencebrowsing the web. No prior knowledge of web authoring is expected.

Use HTML code to create a basic web page with formatted text, images and links. Understand how toedit more complicated web pages. Explore the construction of HTML as a language and how towork more efficiently.

Tue., Jan. 17, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $299 CEUs: 0.7 Program No. 5071-1137

HTML- II (DES, DEV) Prerequisite: Web page development using HTML-Ior equivalent experience

Learn intermediate HTML techniques for better pageorganization and enhanced communication. Discoverthe importance of navigation, assessing informationand adapting it to the web, and creating logical flowthroughout a site.

Mon., Jan. 23, 8:30am-4:30pm Instructor: Terry Zimmer Fee: $299 CEUs: 0.7 Program No. 5071-1138

ITweb design & development

To learn more call 414-227-3220, email [email protected] visit sce-internet.uwm.edu.


cutting-edge

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Inform

ation Technology


31

Technology Behind the Internet (DES, DEV) Learn basic technical concepts and services thatmake the Internet work. Explore "behind thescreens" when connecting to and using the Internet,key standards, services and protocols that make communication possible.

Fri., Jan. 13, 8:30am-4:30pm Instructor: Steve Robinson Fee: $299 CEUs: 0.7 Program No. 5071-1149 ORMon., Jan. 30, Wed., Feb. 1, Mon., Feb 6 6-8:30pm Program No. 5071-1148

Website Design Essentials - I (DES, DEV) Prerequisites: Experience using Windows, webbrowser, HTML-I

Learn to design websites and develop best practicesby evaluating other sites. This course also provides amodel for web authors who are or will be publishingonline, and allows you to experience design from thevisitor's perspective.

Fri., Jan. 27, 8:30am-4:30pm Instructor: Adam Hudson Fee: $299 CEUs: 0.7 Program No. 5071-1145

Website Design Essentials - II (DES, DEV) Prerequisites: Web Design Essentials-I or equivalentexperience

Get the tools for better web design with an emphasison graphics and Javascript. Learn to make a site moreinteractive using a variety of tools and technologies.Managing and maintaining a site is also covered.

Fri., Feb. 10, 8:30am-4:30pm Instructor: Adam Hudson Fee: $299 CEUs: 0.7 Program No. 5071-1147

Elective Courses

.NET 2.0 - Practical Application Development (DEV)

ASP.NET (DEV) See Also 2 above program details under

Systems & Database Technology, P. 29

Cascading Style Sheets - II (DES, DEV) Prerequisite: Cascading Style Sheets - I

Focus on using style for positioning, visually format-ting web pages, controlling media types and inter-acting with scripting.

Fri., Mar. 9, 8:30am-4:30pm Instructor: Andy Biewer Fee: $299 CEUs: 0.7 Program No. 5071-1159

Crystal Reports - I (DEV) Prerequisites: Understanding of databases, knowl-edge of SQL a plus but not required

Discover new ways of implementing parameter reports. Counts as two electives toward the Web Development certificate.

Thu.-Fri., Mar. 22-23, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $545 CEUs: 1.4 Program No. 5071-1143

Defining and Managing Business Requirements (DEV) Counts as two electives toward the Web Developmentcertificate.

Determining and Communicating the Project Value (DEV) Counts as two electives toward the Web Developmentcertificate.

See Also 2 above program details under Project Management, P. 16

Dreamweaver - I (DES, DEV) Prerequisites: HTML-I and II or equivalent experience

Design a site in Dreamweaver to organize and maintainweb pages. Create a basic web page by typing textand applying character and paragraph formatting.Use Site Panel to create and organize files and folders.

Wed., Feb. 22, 8:30am-4:30pm Instructor: Dominic Schanen Fee: $299 CEUs: 0.7 Program No. 5071-1139

Dreamweaver - II (DES, DEV) Prerequisite: Dreamweaver-I

Work with advanced concepts of the Dreamweaver webdevelopment application. Through hands-on exercises,understand advanced website features including libraries and behaviors.

Fri., Mar. 2, 8:30am-4:30pm Instructor: Dominic Schanen Fee: $299 CEUs: 0.7 Program No. 5071-1140

Flash Animation and Interactivity (DES, DEV) Prerequisites: 2-day Flash course or equivalent experience

Introduction to Adobe Flash introduces the technologyand how it is used on the web to create low-bandwidth,cross-platform compatible animations and other interactive content. The course is task-based and youwill learn by working through examples and creatingyour own content. Along with an introduction to theFlash authoring environment, the course will focuson the importance of good design, publishing for theweb and usability.

Fri., Feb. 17, 8:30am-4:30pm Instructor: Adam Hudson Fee: $299 CEUs: 0.7 Program No. 5071-1146

PHP - I (DEV) Prerequisites: HTML I and II or equivalent experience

This hands-on course enables web developers andothers with limited programming experience to builddynamic websites using PHP. Learn PHP features andfunctions. This course is intended as an introductionand the pacing is adjusted to suit the needs of webdevelopers and non-programmers.

Mon., May 7, 8:30am-4:30pm Instructor: Dominic Schanen Fee: $299 CEUs: 0.7 Program No. 5071-1168

Photoshop - I (DES) Prerequisites: Basics of Windows Operating System

Learn the basics of file size and format, the manipulationof photos and creation of art. Topics include print,prepress and web images along with adaptivepalettes and multimedia.

Mon., Feb. 20, 8:30am-4:30pm Instructor: Christian Keene Fee: $299 CEUs: 0.7 Program No. 5071-1152

Photoshop Web Production (DES) Prerequisites: Photoshop - I or equivalent experience

Familiarize yourself with concepts and techniques important for optimizing images for display on theInternet utilizing Adobe Photoshop (CS5).

Mon., Feb. 27, 8:30am-4:30pm Instructor: TBAFee: $299 CEUs: 0.7 Program No. 5071-1153

Certificate -

Online - :

32

Relational Database Design Essentials (DES, DEV)Gain tools to understand relational database termi-nology and the database design process. If you areusing Access, SQL Server and other relational products,it's important you understand how to properly designa database.

Wed., Jan. 25, 8:30am-4:30pm Instructor: Hannah Goodman Fee: $299 CEUs: 0.7 Program No. 5071-1141

SEO - Definitive Guide to Higher Ratings (DES, DEV)Learn the latest techniques for getting more traffic toyour website to increase your company's bottom line.

Mon., Mar. 5, 8:30am-4:30pm Instructor: Scott Lovy Fee: $299 CEUs: 0.7 Program No. 5071-1155

SharePoint Foundations - Level 1 (DEV) Prerequisites: Working knowledge of MS Office applications, ability to work with web applications;HTML - I beneficial but not required

For individuals needing to access information on aSharePoint team, and who may need to create ormanage team websites. Learn basic functions ofSharePoint, and how to add and modify lists. Dis-cover how to share documents, enhance communi-cation and strengthen security. Counts as two electivestoward the Web Development certificate.

Mon.-Tue., Apr. 9-10, 8:30am-4:30pm Instructor: Samir Kablaoui Fee: $699 CEUs: 1.4 Program No. 5071-1160

SharePoint Foundations - Level II (DEV) Prerequisites: SharePoint Foundation - Level I, familiaritywith basic Windows Server concepts, basic knowledgeof coding and scripting

Get the tools needed to succeed at your daily taskswith SharePoint. Learn to work with site collections,lists, document and form libraries, content structuresand indexes. Counts as two electives toward the WebDevelopment certificate.

Mon.-Tue., Apr. 16-17, 8:30am-4:30pm Instructor: Samir Kablaoui Fee: $699 CEUs: 1.4 Program No. 5071-1161

SharePoint Designer 2010 - Intro (DEV) Prerequisites: General knowledge of HTML and WebDevelopment Basics

SharePoint Server 2010 enables enterprises to deployan intelligent portal that seamlessly connects users,teams and knowledge so that people can take ad-vantage of relevant information across businessprocesses to work effectively. Counts as two electivestoward the Web Development certificate.

Wed.-Fri., Apr. 18-20, 8:30am-4:30pm Instructor: Samir Kablaoui Fee: $729 CEUs: 2.1Program No. 5071-1162

Silverlight - Creating Engaging, Interactive Applications (DEV) Prerequisite: .NET 2.0 - Practical .NET Development

Create engaging, interactive applications using thispowerful development platform. Learn how to createrich Silverlight applications using MS Visual Studioand Expression Blend. Counts as two electives towardthe Web Development certificate.

Thu.-Fri., Apr. 26-27, 8am-5pm Instructor: Samir Kablaoui Fee: $699 CEUs: 1.4 Program No. 5071-1171

SQL - Introduction (DES, DEV)

SQL Database Administration (DEV)

SQL - Joins (DEV)

SQL Server 2008 - Developer (DEV)See Also 4 above program details under

Systems & Database Technology, P. 30

The State of Social Media (DES, DEV) :See Also Above program details under

Social Media, P. 18

VBA for Access (DEV)

VBA for Excel (DEV)See Also 2 above program details under

Computer Applications, P. 12

Website Design for Mobile Devices (DES)Prerequisites: HTML - I, Cascading Style Sheets - I

With the ever-increasing popularity of Web-enabledportable devices, it's important to know how to create sites for mobile devices. Learn the benefits and techniques.

Wed., Mar. 7, 8:30am-4:30pm Instructor: Matt Friedel Fee: $299 CEUs: 0.7 Program No. 5071-1157

english language learning __________ 32languages _________________________ 33languages for travelers ______________ 39

Certificatesenglish language learning __________ 32spanish language_________________ 37

See AlsoSee Also Business Communication, P. 10

See Also Business & Management, P. 8


Early Bird Pricing To receive the early bird discount, you must register priorto the first class of each session - Jan. 17 or Apr. 10.


English Language Learning Certificate This certificate is ideal for international professionals,scholars and faculty who want to enhance their English speaking, writing and listening skills. Identifyyour learning needs and improve your proficiency in a comfortable setting designed for professionallearners.

Earn a certificate by completing the foundations course, five core courses, one elective and passing the ACTFL Oral Proficiency Interview (OPI) and Written Proficiency Test (WPT) within three years.

Foundations Course

Foundation for Professionals (with Assessments) This course is required for the certificate program. Geta day-long review of your language needs. Completethe ACTFL OPIC oral proficiency interview and thewriting proficiency test (WPT). No textbook required.

3 Thu., Apr. 19-May 3, 6-8:30pm Instructor: Roxanne Dunkelberger, B.A.Fee: $249 CEUs: 0.7 Program No. 8118-4018

LANGLanguages

LANGenglish language learning

To learn more call 414-227-3118 or visit sce-ell.uwm.edu.


global

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623Languages


33

Information Technology

Core Courses

ELL-Writing Preparation Course Prepare for the writing component of the ACTFL, WPTor TOEFL exam. Learn a variety of writing skills andtest-taking strategies. Explore the vocabulary and sentence structures which relate to a particularwriting topic. No textbook required.

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Roxanne Dunkelberger, B.A.Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8118-4013

Accent Reduction Learn to identify pronunciation issues in order to in-crease accuracy in speaking American English. Focuson producing appropriate rhythms, intonation andstress in informal conversation through the practiceof reductions, linking, schwas, accents, stretching,phrasing and inflection. No textbook required.

8 Wed., Jan. 25-Mar. 14, 6-8:30pm Instructor: Terry Corrigan, B.A. Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8118-4011

Public Speaking CoachingImprove your public speaking and oral presentationskills. Learn the elements of good public speaking.Create your own presentation and practice it with asmall group of English Language Learners. Integratenew skills in pronunciation and grammar so thatcommunication is clear and professional. No textbookrequired.

Fri., May 18, 9am-4pm Instructor: Kim Beck, M.A.Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 0.7 Program No. 8118-4015 ORRegister online to schedule an individual appointment. Hourly fees apply.Program No. 8118-2027

See Also Powerful Presentations, P. 11

Elective Courses

ELL: Intensive Conversation Practice high-level conversation in a small group setting.This course is geared for students or professionalswhose first language is not English. This course will giveyou the opportunity to upgrade your vocabulary, oralfluency and accelerate your listening comprehension.

8 Thu., Jan. 26-Mar. 13, 6-8:30pm Instructor: Roxanne Dunkelberger, B.A.Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8118-4012

ELL-Professional SkillsPreparation course for ELL Professionals or recent

graduates interested in improving cover letters, re-sumes and practicing interviewing.

4 Mon., Apr. 16-May 7, 6-8:30pm Instructor: Roxanne Dunkelberger, B.A.Fee: $124 CEUs: 1 Program No. 8118-4014

See Also Personal Career Marketing Review, P. 21

American Idioms Learn about American idioms and how to use andunderstand them.

4 Wed., Apr. 18-May 9, 6-8:30pm Instructor: Terry Corrigan, B.A. Fee: $124 CEUs: 1 Program No. 8118-4017

Business Writing: The Big Picture

Business Writing: Nuts and Bolts

Business Writing: Editing and Revising See Also 3 above program details under


Capstone

ACTFL Oral Proficiency TestAmerican Council on the Teaching of Foreign Lan-guages (ACTFL) exams are specialized methods oftesting to ascertain your proficiency in the areas oflistening, reading, writing and speaking.

Dates: To schedule your exam call 414-227-3118 or email [email protected]

Oral Proficiency Interview (OPI)Fee: $185Program No. 8118-B010

Writing Proficiency Test (WPT)Fee: $185Program No. 8118-B011


See Also Educational Travel and Tours, P. 2


Customized Language and Cross Cultural Training We design classes that focus on your workforce, clientsand customers, and the culture or language you specify. Programs can be held at our location or at yourworkplace, at times convenient to you. Call Julie Liotta,414-227-3118 or visit sce-customized.uwm.edu.

Early Bird PricingTo receive the early bird discount, you must register priorto the first class of each session - Jan. 17 or Apr. 10.

Textbook Information Free Shipping Most language classes use the same textbook for multiple levels of instruction. Textbooks for languagesare available at the Panther Bookstore, 3132 N.Downer Ave. or call 414-967-1111 to purchase books.SCE students receive free shipping from the Panther Bookstore. For further textbook information, visit sce-languages.uwm.edu. Textbooks for most Spanish,French and Italian courses can be found athttp://vhldirect.com/store/uwsce.htm. Please purchasebooks one week before your first class.

Small Group InstructionOur small group instruction courses allow you to advance your knowledge of the language as you receive individualized attention. Classes are for fewerthan 10 students and meet for a total of 20 hours unless otherwise noted

American Sign LanguageFocus on American Sign Language as a conversationallanguage and everyday communication practice ofAmerican deaf people. Great for beginners or as a reviewfor continuing students. No required textbook.

American Sign Language I8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Tammy Hartmann, M.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4020

American Sign Language II 8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Tammy Hartmann, M.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4019

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ArabicArabic is spoken by more than 452 million speakersmainly from the Arab states of the Middle East andthrough North Africa. Communicating in simple ModernStandard Arabic enhances the traditional hospitalitythat welcomes you throughout the Arabic-speakingworld. Learn essential vocabulary, sentence structureand basic grammar. Participate in reading, writingand conversational drills, and get an introduction toMiddle Eastern culture. No required textbook.

Arabic ISection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Wissam Kaddoura, M.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4000

Section 2 8 Thu., Apr. 19-June 7, 6-8:30pm Instructor: Wissam Kaddoura, M.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4002

Arabic II 8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Wissam Kaddoura, M.A.Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4001

See Also Arabic Language and Culture for Travelers, P. 39

See Also Language, Culture and History of Morocco, P. 3

Chinese (Mandarin)Develop language skills in a Chinese-speaking envi-ronment. Learn to listen and speak in Mandarin, andread and write in Pinyin. Required textbook: "IntegratedChinese, Level 1, Part 1, Simplified Characters."

Chinese I Section 1

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Tony Tsai, M.Ed. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4004

Section 2 8 Wed., Apr. 18-June 6, 6-8:30pm Instructor: Feng Chao, B.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4005

Chinese II Section 1

8 Wed., Jan. 25-Mar. 14, 6-8:30pm Instructor: Feng Chao, B.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4006

Section 2 8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Instructor: Tony Tsai, M.Ed. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4007

Chinese Conversation-BeginnersIdeal class for those who have studied Chinese I

and II and would like to practice speaking.

8 Thu., Apr. 19-June 7, 6-7:30pm Instructor: Feng Chao, B.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 1.2 Program No. 8124-4008

Asian Language Immersion WeekendImmerse yourself in Asian languages and cultures.

Attend the Friday evening open house with social interaction, literary readings, and discussions andspecial topics conducted in English and the targetlanguage. Participate in Saturday breakout sessionsin the morning and afternoon. Enjoy lunch togetherand improve your language skills. Languages offeredin Mandarin, Japanese and Korean. No textbook re-quired.

Fri.-Sat., Feb. 24-25Day 1: 6-9pm; Day 2: 9am-3pm Instructor: A variety of professionals and experts Fee: $249 CEUs: 1 Program No. 8124-2099

See Also Chinese Business Culture for Professionals, P. 11

See Also Chinese for Travelers, P. 39

French Learn the "Universal Language of Culture," and thepreferred tongue for devotees of the cinema, drama,music and haute cuisine. Gain basic conversationalskills and essential grammar. Required textbook:"Promenades" (for levels I-IV), and "Imaginez"(French V-VIII).

French ISection 1

8 Wed., Jan. 25-Mar. 14, 6-8:30pm Instructor: Ramona Washington, MBAEarly Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4021

Section 2 :Open enrollment - register any timeInstructor: Kiki Anderson, M.A.Fee: $350CEUs: 2Program No. 8124-Z013

French IISection 1

8 Wed., Apr. 18-June 6, 6-8:30pm Instructor: Ramona Washington, MBAEarly Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4022

Section 2 :Open enrollment - register any timeInstructor: Diane Kieser, M.A.Fee: $350CEUs: 2Program No. 8124-Z014

French III :Open enrollment - register any timeInstructor: Diane Kieser, M.A.Fee: $350CEUs: 2Program No. 8124-Z015

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French IV :Open enrollment - register any timeInstructor: Diane Kieser, M.A.Fee: $350CEUs: 2Program No. 8124-Z016

French V :Open enrollment - register any timeInstructor: Diane Kieser, M.A.Fee: $350CEUs: 2Program No. 8124-Z035

French Grammar ReviewFor students who are looking for a review of gram-matical concepts studied in French I-III. No textbookrequired.

4 Tue., Jan. 24-Feb. 21, 6-8:30pm(Omit Feb. 14)Instructor: Diane Kieser, M.A. Fee: $124 CEUs: 1 Program No. 8124-4023

French Immersion Weekend Prerequisite: Intermediate knowledge of French. Abilityto conduct sessions in French

Immerse yourself in French language and culture. Fridayjoin an evening open house with social interaction,literary readings and discussions, and special topicsconducted completely in French. Participate in Saturdaybreakout sessions in the morning and afternoon.Enjoy lunch together and improve your languageskills. No textbook required.

Fri.-Sat., Mar. 30-31Day 1: 6-9pm; Day 2: 9am-3pm Instructors: Marie-Pierre Bodul, M.A., Diane Kieser, M.A., Ramona Washington, B.A.,Kiki Anderson, M.A. Fee: $249 CEUs: 1 Program No. 8124-2100

GermanFrom schnitzel to strudel, the German language is allaround us. Because the language is widely spokenthroughout Europe, German skills can facilitatetravel. Learn basic conversational skills and essentialgrammar. Required textbook: "Berliner Platz I" (bookand CDs); workbook optional.

German I8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Jurgen Bettray, B.S.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4025

German IISection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Susan Richardson, B.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4026

Section 2 8 Mon., Apr. 16-June 11,6-8:30pm (Omit May 28)Instructor: Susan Richardson, B.A.Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4027

German IV 8 Wed., Jan. 25-Mar. 14, 6-8:30pm Instructor: James Raskob Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8124-4029

Konversation Prerequisite: German IV or equivalent

Learn to speak, understand and read German in thisadvanced course. Develop cultural competencythrough rich, German-only (no English allowed) dis-cussions each week. No required textbook.

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Instructor: Andrew Richardson, M.A. Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8124-4030 OR8 Thu., Apr. 19-June 7, 6-8:30pm Early Bird: $235 (register by Apr. 10)Fee: $249 Program No. 8124-4031

German OverviewPrerequisites: German I and II or equivalent

This course is designed for students who have takeGerman I and II and need a refresher before takingGerman III. No textbook required.

8 Mon., Apr. 16-June 11, 6-8:30pm(Omit May 28) Instructor: James Raskob Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4028

See Also German Business Culture for Professionals, P. 11

Italian Build speaking, listening, reading and writing skillsas you develop cultural competency. Discuss art, foodand films. Required textbook: “Sentieri.”

Italian ISection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Lucia Soldati, M.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4044

Section 2 8 Wed., Apr. 18-June 6, 6-8:30pm Instructor: Stefano Liotta, M.S. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4045

Section 3 :Open enrollment - register any timeInstructors: Stefano Liotta, M.S., Mariella Cialdini, M.A.Fee: $350CEUs: 2Program No. 8124-Z017

Italian IISection 1

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Stefano Liotta, M.S. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4046

Section 2 8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Lucia Soldati, M.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4047


Italian IIISection 1

8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Instructor: Stefano Liotta, M.S. Early Bird: $235 (register by Apr. 10)Fee: $249 CEUs: 2 Program No. 8124-4048

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Italian IV :Open enrollment - register any timeInstructors: Stefano Liotta, M.S., Mariella Cialdini, M.A.Fee: $350CEUs: 2Program No. 8124-Z029

Italian V :Open enrollment - register any timeInstructors: Mariella Cialdini, M.A., Stefano Liotta, M.S.Fee: $350CEUs: 2Program No. 8124-Z037

Italian Conversation Prerequisites: Italian IV or equivalent

Develop fluency and gain the confidence to trulyexcel in Italian through structured oral practice andopen-ended conversing, as well as grammar reviewwhen necessary. Discuss cultural current events. Notextbook required. Intended for intermediate learners.

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Instructor: Stefano Liotta, M.S. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4051

Italian Immersion Weekend Prerequisites: Intermediate knowledge of Italian

Immerse yourself in Italian language and culture. Attendthe Friday evening open house with social interaction,literary readings and discussions and special topicsconducted completely in Italian. Participate in Saturdaybreakout sessions in the morning and afternoon.Enjoy lunch together and improve your languageskills. No textbook required.

Fri.-Sat., May 11-12Day 1: 6-9pm; Day 2: 9am-3pm Instructors: Lucia Soldati, M.A., Stefano Liotta,M.S., Mariella Cialdini, M.A., Cathy Laurenzi, B.A. Fee: $249 CEUs: 1 Program No. 8124-2101

See Also Italian for Travelers, P. 39

Japanese Learn to read and write the hiragana and katakanasyllabaries as you study essential grammar and basicsentence structures. Required textbooks: "An Inte-grated Course in Elementary Japanese Genki I,""Genki I Workbook" and "Practice Sheets."

Japanese I8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Anthony Di Frances, B.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4052

Japanese I for High School StudentsJapanese I curriculum geared towards high

school students.

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Instructor: Anthony Di Frances, B.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4057

Japanese II8 Wed., Jan. 25-Mar. 14, 6-8:30pm Instructor: Anthony Di Frances, B.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4053

Japanese II for High School StudentsJapanese II curriculum geared towards high

school students.

8 Thu., Apr. 19-June 7, 6-8:30pm Instructor: Anthony Di Frances, B.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4058

Japanese III8 Wed., Apr. 18-June 6, 6-8:30pm Instructor: Yoko Kawamura, M.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4055

Japanese V 8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Yoko Kawamura, M.A. Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8124-4054

Japanese VI 8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Yoko Kawamura, M.A. Early Bird: $235 (register by Apr. 10)Fee: $249 CEUs: 2 Program No. 8124-4056

KoreanAcquire the fundamentals of the Korean languageand culture to function socially at a basic compre-hension level. Start with the building blocks, such asthe mastery of the Hangul and Korean alphabet. Required textbook: "Seogang Korean 1A" book,workbook and CD. Instructor for all classes is SuYongYi, M.A.

Korean ISection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4065

Section 2 8 Wed., Apr. 18-June 6, 6-8:30pm Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4060

Korean IISection 1

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4061

Section 2 8 Tue., Apr. 17-June 5, 6-8:30pm Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4062

Introduction to TESOL in KoreaGet an overview of basic survival languages skillsneeded to communicate with added Korean culturalinformation based on travel and geography of Korea.EPIK and TALK candidates receive first priority. Priorlanguage experience is not required.

8 Wed., Jan. 25-Mar. 14, 6-8:30pm Early Bird: $285 (register by Jan. 17)Fee: $299 CEUs: 2 Program No. 8124-4063 OR6 Sat., Jan. 28-Mar. 3, 9am-12:15pm Program No. 8124-4066

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Korean Wave‘Korean wave’ will introduce Korean pop culture

including songs, movie, and drama, etc. for studentsto learn and enjoy. The Korean Wave is known as theHallyu, and refers to the spread of South Korean culturearound the world.

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4059 OR8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Early Bird: $185 (register by Apr. 10)Fee: $199 Program No. 8124-4064


PolishLearn fundamentals of Polish pronunciation, commonphrases and basic grammar. Required textbook:"Hurra! Po Polsku: Student's Book V.1." The instruc-tor for all courses is Waldek Biniecki, M.A.

Polish I8 Mon., Jan. 23-Mar. 12, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4067

Polish II 8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4069

Polish III 8 Wed., Jan. 25-Mar. 14, 6-8:30pm Early Bird: $235 (register by Jan. 17)Fee: $249 CEUs: 2 Program No. 8124-4068

See Also "CIY" Cut-it-Yourself Card-Making, P. 6See Also Polish Language and Culture for Travelers, P. 39See Also Skrobanki: Traditional Polish Egg-Scratching, P. 6

PortugueseLearn Portuguese through a fast, interesting andpractical approach. Portuguese is the official languageof eight countries. It is the fifth most spoken languagein the world. Although variations exist with Portuguese,Brazilian Portuguese is taught at SCE. Instructor forall classes is Cassio Muniz, M.A. No required textbook.

Portuguese I8 Mon., Jan. 23-Mar. 12, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4071

Portuguese II8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4072

RussianUnderstand Russian culture as you learn to speak thelanguage. Discover how to read the Cyrillic alphabetand gain conversational skills and essential grammar.Required textbook: "28 Lessons in Russian." Book,workbook, CD and language map required. Instructorfor all classes is native speaker Katerina Roskina, M.A.

Russian II8 Thu., Jan. 26-Mar. 15, 6-8:30pm Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4074

Russian III8 Tue., Apr. 17-June 5, 6-8:30pm Early Bird: $235 (register by Apr. 10)Fee: $249 CEUs: 2 Program No. 8124-4073

See Also Russian Language and Culture for Travelers, P. 39

Spanish With nearly 400 million Spanish speakers worldwideand a growing number in the U.S., the ability to speakSpanish can provide you with greater job opportunitiesaid you on your next trip or lead to new friendshipsat home. Develop an awareness and appreciation ofSpanish and Hispanic cultures as you open the doorto a world of opportunities.

Single courses can be taken online or face-to-facewithout pursuit of the certificate.

Spanish Language Certificate Earn the certificate by completing Spanish I-VI corecourses, one elective course and satisfactorily fulfill-ing the ACTFL Oral Proficiency Interview Test in athree-year period.

Spanish Language Certificate :Interested in earning your Spanish Language Certificateonline? Call 414-227-3118 or email [email protected] inquire about availability, and requirements.

Earn the certificate by completing Spanish I-VI corecourses and satisfactorily fulfilling the ACTFL Oral Proficiency Exam in a three-year period.

Core CoursesAll Spanish textbooks are available at vhldirect.com/store/uwsce.htm. Required textbooks: “AdelanteUno” (Spanish I-II); “Adelante Dos” (Spanish III-IV);“Adelante Tres” (Spanish V-VI).

Spanish ISection 1

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Instructor: Marco Adema-Barcenas Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4077

Section 2 8 Thu., Apr. 19-June 7, 6-8:30pm Instructor: Marco Adema-Barcenas Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4078

Section 3 :Open enrollment - register any timeInstructors: Patrice Burns, M.A., Sarah Shanebrook,M.A., Karen Woelfle-Potter, M.B.A.Fee: $350CEUs: 2Program No. 8124-Z021

Spanish IISection 1

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Richard Hallberg, M.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4079

Section 28 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Pat Prosser, B.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4080

Section 3 :Open enrollment – register any timeInstructors: Patrice Burns, M.A., Sarah Shanebrook,M.A., Karen Woelfle-Potter, MBAFee: $350CEUs: 2Program No. 8124-Z022

Spanish IIISection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Sarah Shanebrook, M.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4081

Section 2 8 Wed., Apr. 16-June 11, 6-8:30pm Instructor: Richard Hallberg, M.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4082

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Section 3 :Open enrollment - register any timeInstructors: Patrice Burns, M.A., Sarah Shane-brook, M.A., Karen Woelfle-Potter, MBAFee: $350CEUs: 2Program No. 8124-Z023

Spanish IVSection 1

8 Thu., Jan. 26-Mar. 15, 6-8:30pm Instructor: Elizabeth Franczyk, M.A. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4083

Section 28 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Sarah Shanebrook, M.A. Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4084


Spanish VSection 1

8 Tue., Jan. 24-Mar. 13, 6-8:30pm Instructor: Karen Woelfle-Potter, MBA Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4085

Section 2 8 Wed., Apr. 18-June 6, 6-8:30pmInstructor: Israel Cortes Garcia, M.S. Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4086


Spanish VISection 1

8 Thu., Jan. 26-Mar.15, 6-8:30pmInstructor: Jessie L. Vega, B.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4088

Section 2 8 Tue., Apr. 17-June 5, 6-8:30pm Instructor: Karen Woelfle-Potter, MBA Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4087


Elective Courses

Imagina II-Mas Lejos que Nunca en Espanol!Prerequisites: Spanish IV or higher or Imagina I

Looking for "what's next" in Spanish? Want tostrengthen your speaking, listening, reading and writingskills? Review and solidify your command of grammarfundamentals. Have fun learning with others in anengaging, and organized environment. Ready for aclass and activities conducted in Spanish? If so, Imaginamay be just what you are looking for. Required text-book: "Espanol sin Barreras".

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Karen Woelfle-Potter, MBA Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4094

Spanish Conversation I Prerequisite: Spanish II or equivalent

Advanced beginners focus on survival speaking andlistening skills. Learn common phrases for basic com-munication while developing comfort in speakingSpanish. Required textbook: "Invitaciones PrimeraParte."

8 Mon., Jan. 23-Mar. 12, 6-8:30pm Instructor: Lourdes Lopez Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 2 Program No. 8124-4089

Platica en Español Prerequisites: Spanish IV or 80 hours of language study

Join a weekly themed discussion in Spanish only. Thesmall group setting encourages speaking and improving your listening skills. No textbook required.

8 Wed., Jan. 25-Mar. 14, 6-7:30pm Instructor: Maria Monterroso, M.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 1.2 Program No. 8124-4091

Spanish for Healthcare Professionals ILearn essential vocabulary and conversational skillsto provide better service to your Spanish-speakingpatients and clients. This practical course incorporatesdiscussions on cultural issues to help you better un-derstand your patients and establish effective care-giver/patient relationships. Required textbook:"Ahora Hablo! Medical Edition" by M.H. Graham.

6 Thu., Jan. 26-Mar. 1, 6-8:30pm Instructor: Margie Alavez, B.A.Early Bird: $185 (register by Jan. 17)Fee: $199 CEUs: 1.5 Program No. 8124-4098

Imagina III-Mas Lejos que Nunca en EspanolPrerequisites: Spanish V or higher or Imagina II

Looking for "what's next" in Spanish? Want tostrengthen your speaking, listening, reading and writingskills? Review and solidify your command of grammarfundamentals. Have fun learning with others in anengaging, and organized environment. Ready for aclass and activities conducted in Spanish? If so, Imaginamay be just what you are looking for. Required text-book: "Espanol sin Barreras".

8 Mon., Apr. 16-June 11,6-8:30pm (Omit May 28)Instructor: Karen Woelfle-Potter, MBA Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4095

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Spanish Conversation II Prerequisites: Spanish Conversation I and/or SpanishIII or equivalent

This class for advanced beginners focuses on survivalspeaking and listening skills. Learn the most commonphrases for basic communication with an emphasison developing comfort in speaking Spanish. Requiredtextbook: "Invitaciones Primera Parte."

8 Mon., Apr. 16-June 11, 6-8:30pm (Omit May 28)Instructor: Lourdes Lopez Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 2 Program No. 8124-4090

La Literatura HispanaPrerequisite: Spanish V or Spanish Conversation IV orequivalent

Study the most important Latin American authors inorder to acquire a global understanding of the Spanishliterature. Excerpts from a variety of authors are readand analyzed in Spanish, as they were originally written.To provide a broad range, the syllabus includes worksby masters as varied as Cervantes, Lorca, Cela, GarcíaMárquez, Isabel Allende, Borges and Carlos Fuentes. Youhave the opportunity to improve your professionallanguage skills and acquire a deeper understandingof Latin American cultures.

4 Wed., Apr. 18-May 9, 6-8:30pm Instructor: Maria Monterroso, M.A.Fee: $124 CEUs: 1 Program No. 8124-4092

Spanish for Healthcare Professionals IIA continuation of the level one course; enrollment islimited to ten students. Students expand on vocabularyand phrases from Spanish for Healthcare I. Appropriatefor medical professionals with some Spanish back-ground. Required textbook: "Ahora Hablo! MedicalEdition" by M.H. Graham.

6 Thu., Apr. 19-May 24, 6-8:30pm Instructor: Margie Alavez, B.A.Early Bird: $185 (register by Apr. 10)Fee: $199 CEUs: 1.5 Program No. 8124-4099

Capstone

ACTFL Oral Proficiency Interview (OPI)This is the last step in the Spanish Certificate program.Upon completion of Spanish VI and one electiveSpanish course, make arrangements to schedule yourinterview exam. This will determine your level of oralproficiency. The OPI is a highly specialized method oftesting to ascertain the Spanish proficiency level ofcandidates in the areas of interactive listening andspeaking. Pre-registration is required.

Dates: Call 414-227-3118 or [email protected] to schedule interview examFee: $185Program No. 8124-B009

See Also Africa in Latin American Cinema, P. 3

See Also Latin American Business Culture for Professionals, P. 11

SwedishYou know about smorgasbord, Ikea and the Nobel Prize,now learn the Swedish language. It is fun to speak andeasy to learn. Gain basic conversational skills as youdevelop cultural competency. No required textbook.

Conversational Swedish I8 Wed., Mar. 21-May 23, 6-8:30pm (Omit Apr. 11 & 18)Instructor: Sam Barrette, M.A.Early Bird: $185 (register by Mar. 14)Fee: $199 CEUs: 2 Program No. 8124-4096



Arabic Language and Culture for TravelersIf you are interested in learning about Arabic in

a mini-session, this program is for you. Whether youare traveling to an Arabic speaking country or justwould like to learn about the Arab world, this courseprovides an overview of the customs, geography, religion and language. Course taught in English. NoArabic needed. No textbook required.

4 Mon., Jan. 30-Feb. 20, 6-8:30pm Instructor: Issam Albdairat, M.A.Fee: $124 CEUs: 1 Program No. 8124-4003

See Also Arabic Language, P. 34

Chinese for Travelers Gain an understanding of the Chinese language andculture to enhance your visit. Learn essential words andphrases that will aid you on your trip. No requiredtextbook; dictionary/phrasebook recommended.

4 Sat., Jan. 28-Feb. 18, 10am-12:30pm Instructor: Qingping Wu, M.S. Fee: $124 CEUs: 1 Program No. 8124-4009

See Also Chinese Language, P. 34

Polish Language and Culture for TravelersThis mini-course is designed for people interested

in Polish customs, geography, religion in language.This is ideal for people who grew up in the U.S, withPolish ancestry or if you are going to travel to Poland.No textbook required.

4 Wed., Apr. 18-May 9, 6-8:30pm Instructor: Waldek Biniecki, M.A.Fee: $124 CEUs: 1 Program No. 8124-4070


Italian for Travelers Fully enjoy your visit to Italy by gaining an under-standing of Italian language and culture. Focus onessential words and phrases that aid you on your tripand serve as a guide toward understanding Italians.There is more to a culture than its language, food,customs and general lifestyle, there is an ingrainedthinking that influences everyday life. Learn linguistic,historical, political and cultural knowledge to takefull advantage of your travels. No required textbook.

4 Thu., Apr. 19-May 10, 6-8:30pm Instructor: Stefano Liotta, M.S. Fee: $124 CEUs: 1 Program No. 8124-4050

See Also Italian Language, P. 36

Russian Language and Culture for TravelersLearn basic phrases and vocabulary to help you

fully enjoy your visit to Russia. Experience an interactivestyle so that you can practice speaking basic Russianwith a native speaker. No required textbook.

4 Thu., Apr. 19-May 10, 6-8:30pm Instructor: Katerina Roskina, M.A.Fee: $124 CEUs: 1 Program No. 8124-4076

See Also Russian Language, P. 37

LANGlanguages for travelersTo learn more call 414-227-3320 or visit sce-languages.uwm.edu.


NEW

NEW

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supportive

Certificate -

Online - :

40

mediation ______________________ 40mental health ___________________ 40trauma counseling ________________ 41youth worker development__________ 42

Certificatesfamily mediation _________________ 40trauma counseling ________________ 41youth development 1 ______________ 42

See AlsoSee Also Youth Work Learning Center, P. 45

Family Mediation Certificate This 40-hour mediation certificate course provides thenecessary background for conflict resolution servicesin all aspects of family concerns from divorce, custodydisputes, separation of never-married or same-gendercouples to intact marriages, family businesses andestates. It meets the criteria for Wisconsin Act 355mediating parenting plans, Wisconsin Association ofMediators Model Standards for Training and receivedthe approval of the Association for Conflict Resolution.The pre-approval eliminates delay and eases the application process for designation of AdvancedPractitioner.

This course is distinguished by its focus on strength-ening family functioning in the context of adversity.The foundation can be applied to any process formanaging disputes.

Earn the certificate by attending all five days.

Mar. 14-16 and Apr. 17-18, 8:30am-5:30pm Instructor: Sue Bronson, M.S. Fee: $1295 CEUs: 4/CLEs: 35 Program No. 7740-1055

Other ProgramsMediation in Child WelfareChild Welfare Mediation is a nonjudgmental

process that involves parents, when possible, in thefuture planning for their children when there have beenallegations of abuse and neglect. Across the nation,mediation has been a useful tool for resolving questionssuch as placement, visitation, service plans, compli-ance issues and permanency. Learn the skills of aneutral, third person to facilitate a conversation withbirth parents, case managers, youth workers, socialworkers and attorneys as a means of helping resolvedisputes and expedite permanency for children incare. The skills are also useful in the typical role of"case worker" and for those participating in the me-diation process in their current professional role.

8 Tue., Apr. 24-June 12, 8:30am-12:30pm Instructor: Sue Bronson, M.S. Fee: $895 CEUs: 3 Program No. 7740-1059

Advanced Family Mediation: Domestic Violence and Other Impediments Determine when mediation is appropriate in cases inwhich allegations of domestic violence, mental illness,or other impediments have been made. If mediationcontinues, learn to modify the process to address safety,impartiality, and other concerns. Course meets thecriteria for continuing education for ACR AdvancedPractitioner Family Mediators.

Wed., May 2, 8:30am-4:30pm Instructor: Sue Bronson, M.S. Fee: $345 CEUs: 0.7 Program No. 7740-1057

Elder Care Mediation Prerequisites: Completion of 40-hour family mediationtraining. For professionals participating with atrained mediator, the 40 hours is NOT required.

Learn to manage family dynamics, identify needs andprotect elderly from the risk of abuse. Help elders andtheir families make decisions and resolve disputessuch as acute and long-term care issues, family issues, adult guardianship, end of life decisions andestate matters.

Wed.-Fri., May 9-11, 8:30am-4:30pm Instructors: Sue Bronson, M.S., Rachel Monaco-Wilcox, J.D. Fee: $745 CEUs: 2.1/CLEs: 21 Program No. 7740-1056

Multicultural Practice & Overview :

Improve your understanding of diverse cultures andbackgrounds in your practice. These online courses willprovide an overview for working with multi-heritagefamilies, refugees, Latinos, African Americans andLGBT populations. Each online class examines worldviews, links to family patterns and roles, barriers to “help” seeking and mental health orientations. Visit sce-multicultural.uwm.edu for program and certificate details.

Social Work Continuing Education OnlineTake advantage of our face-to-face and online programsthat meet the state of Wisconsin social worker licenserenewal for continuing education.

Social Work Ethics and Boundaries :Examine boundaries in relationships and discuss theimportance of ethics. Explore models used for ethicaldecision-making. This instructor-led, interactive onlinecourse can be taken from anywhere: your home, office,even when you travel. Learn at your convenience. Youmust complete the program within the month inwhich you register.

Mon., Feb. 6-Wed., Feb. 29 Instructor: Barbara Bartlein, RN, LCSW Fee: $79 CEUs: 0.4/CEHs: 4 Program No. 7740-Z007 ORMon., Mar. 5-Sat., Mar. 31 Program No. 7740-Z008 ORMon., Apr. 2-Mon., Apr. 30 Program No. 7740-Z009 ORMon., May 7-Thu., May 31 Program No. 7740-Z014 ORMon., June 4-Sat., June 30 Program No. 7740-Z015

Other ProgramsWisconsin Mental Health Peer Specialist CertificationTake your Peer Specialist Certification exam at the Schoolof Continuing Education. See sce-peerspecialist.uwm.edufor more information.

S&HSSocial & Human Services

S&HSmediationTo learn more call Mary Pick at 414-227-3353, email mpick@uwm or visit sce-mediation.uwm.edu.


NEW S&HSmental health

To learn more call Mary Pick at 414-227-3353, email mpick@uwm or visit sce-shs.uwm.edu.



41


Certificate in Trauma Counseling This series is a multidisciplinary training program forthose who work with trauma survivors of abuse, violence, war, accident, crime and disaster. It consistsof 84 clock hours of classroom instruction presentedin two 42-hour courses. All instructors have been involved in diverse areas of trauma counseling witha variety of traumatized populations in acute tochronic situations. Courses may be taken for graduateor continuing education credit, which may also beused for licensing and certification requirements. Theprogram is open to clinicians and practitioners in themedical, mental and behavioral health services aswell as social service, pastoral and bereavementcounselors who work with survivors of substance use,eating disorders, physical illness, criminal justice, rehabilitation, and recovery.

Completion of the two Trauma Counseling courses results in a Certificate of Completion, which may beused to apply for certification as a Trauma ServicesSpecialist or Trauma Specialist with the Association ofTraumatic Stress Specialists.

Trauma Counseling I :Understand psychological, behavioral, somatic andcognitive sequelae in children, adults and communitiescaused by experiencing traumatic events. Receive anoverview of trauma, identifying traumatic populationsand issues involving traumatic injury and resolution.Understand the neurobiology of trauma, trauma's effecton brain development and the body, and traumaticmemory and learning. Required textbooks: “TraumaticStress: The Effects of Overwhelming Experience onMind, Body and Society” and “Posttraumatic StressDisorder in Children & Adolescents: A Handbook.”

Mon., Jan. 23-Sat., May 19 Instructor: TBA

NoncreditFee: $1375 (textbooks not included) CEUs: 4.2/CEHs: 42 Program No. 7420-Z123

Credit:Fee: Approximately $1869 (off campus residentgraduate resident)Credits: 3 graduate credits in Nursing or Occupa-tional Therapy

To inquire/enroll for graduate credit, contact RobBodart at 414-227-3370 or [email protected].

Trauma Counseling IIReceive an overview of diagnosis and assessment instruments and therapeutic techniques used to address trauma issues in counseling acute andchronic traumatized clients. Methods of interveningpre-, trans- and post-trauma will also be addressed.Required textbooks: “EMDR Within a Phase Modelof Trauma-Informed Treatment,” “Principles ofTrauma Therapy,” “Cognitive-Behavioral Therapiesfor Trauma” and “Helping Abused and TraumatizedChildren.”

6 Sat., Jan. 28, Feb. 11 & 25, Mar. 10 & 31, Apr. 21, 9am-4:30pm Instructor: Christine Dunning, Ph.D.

NoncreditFee: $1275 (includes tuition, handouts and $3parking; textbooks not included) CEUs: 4.2/CEHs: 42 Program No. 7420-1202

CreditFee: Approximately $1869 (off campus residentgraduate)Credits: 3 graduate credits in Nursing or Occupational Therapy

To inquire/enroll for graduate credit, contact Rob Bodart at 414-227-3370 or email [email protected].

Trauma Counseling II :Now you have the option of taking this in-depth program online.

Mon., Jan. 23-Sat., May 19 Instructor: Peggy Scargall

NoncreditFee: $1375 (textbooks not included) CEUs: 4.2/CEHs: 42 Program No. 7420-Z124

Other ProgramsEMDR Basic Training Part IEye Movement and Desensitization and Reprocessing(EMDR) is a complex approach to psychotherapy thataccelerates many treatments of past traumatic andpresent life events. EMDR has been tested with patients who survived a range of events includingsexual assault or molestation, combat service, acrime, accident, violence or disaster. Through lecture,live and videotaped demonstrations and supervisedpractice, learn standards from trained instructorswith the EMDR Institute. The training is sanctionedand involves completion of two modules. This UWMsponsored training delivered by EMDRI is the onlyprogram nationally that allows graduate students admittance. Part I must be completed at least threemonths before Part II.

Mon.-Wed., Apr. 9-11, 8:30am-4:30pm Instructor: Roger Solomon, Ph.D. Fee: $800 CEU: 2.2/CEHs: 22Program No. 7420-1121

S&HStrauma counselingTo learn more call 414-227-3399 or [email protected].

Unless otherwise noted, all face-to-face programs are at theUWM School of Continuing Education.

Social and Hum

an Services

is course brought valuable new insight into my life and intosituations with thosearound me!

– Trauma Counseling I participant

“

”

Certificate -

Online - :

42

Lake Sturgeon BowlSat., Feb. 4See Also Above event details under WATER

Education Outreach, P. 22

Dean’s Distinguished Lecture SeriesEnjoy this exceptional opportunity to connect withuniversity faculty, local leaders and community members, engage in lively discussions and hear a variety of perspectives on timely issues. Topics are announced three weeks prior to each lecture. Visitsce-events.uwm.edu for announcements or contactKim Beck, 414-227-3321.

Fee: FreeWed., Feb. 15, 5:30-6:30pmProgram No. 8114-3677ANDWed., Apr. 18, 5:30-6:30pmProgram No. 8114-3678

10th Annual Spring Writers FestivalFri.-Sun., Mar. 9-11sce-writersfestival.uwm.edu

See Also Above event details under Writing & Literature, P. 7

Women Leaders ConferenceFri., Mar. 30sce-womenleaders.uwm.edu

See Also Above event details under Women’s Leadership, P. 20

SE&CSpecial Events &Conferences

To learn more call the phone number in the description or visitsce-events.uwm.edu.

water technology _________________ 42

Certificatewater technology _________________ 42

See AlsoSee Also Business & Management, P. 8

See Also Center for Sustainability, P. 44

See Also Engineering, P. 24

See Also

See Also WATER Education Outreach, P. 22


All programs are pending approvalfor recertification credit hoursthrough ASLA.

Water Technology Certificate Earn the certificate by attending nine or more daysof related courses within two years.

Design and Maintenance of Stormwater Infiltration Practices

Thu.-Fri., Jan. 19-20, 8am-4:30pm Instructor: Neal O'Reilly, and team from Hey & Associates Fee: $295 CEUs: 1.4/PDHs: 14Program No. 4830-8621

Basics of Wisconsin Water Law Tue., Feb. 21, 8am-4:30pm Instructor: Donald Gallo Fee: $295 CEUs: 0.7/PDHs: 7Program No. 4830-8623

SUSTSustainability

SUSTwater technologyTo learn more call 414-227-3121, email [email protected] visit sce-sustainability.uwm.edu.


See Also Family Mediation, P. 40

See Also Youth Work Learning Center, P. 45

Youth Development CertificateProgram I This program meets state training requirements foryouth workers. Blend theory and best practice whileaddressing the skills, approaches and relationshipsfor working with youth. Emphasis is on working withat-risk youth from an interactive, developmental perspective. The curriculum presents fundamentalconcepts, practices and competencies in child andyouth care as practiced with youth who face specialrisks and challenges. See website for topics.

Earn the certificate by taking the 11-week course.

10 Sat., Mar. 3, 10, Apr. 7, 14, May 5, 12, Jun. 2,9, Jul. 7, 14, 9am-12:30pmInstructors: Gevon Daynuah & Rick FlowersFee: $150 CEUs: 4Program No 7610-0008OR11 Mon., Mar. 12-May 21, 5-8:30pm Instructor: Gevon Daynuah Program No. 7610-0005 OR11 Wed., Mar. 21-May 30, 9am-12:30pm Instructor: Gevon Daynuah Program No. 7610-0006

Other ProgramBeing Present; Doing Youth Work :Designed for those who work directly with youth

in group and community based programs. Focus onrelational and developmental youth work as definedby national standards for knowledge and competentpractice. Learning is grounded in the awareness thatyouth work occurs in relationships and activities thatare designed to address the developmental needsand strengths of youth.

Open enrollment – register any timeInstructor: TBAFee: $300 Program No. 7610-7600

NEW

S&HSyouth workerdevelopment

To learn more call 414-227-3354 or visit sce-youthwork.uwm.edu


“My first festival I dida lot of watching from

the background; thesecond time I pushed

my boundaries andgot involved in pitch

sessions. No matter your level or ability,

you'll get a lot from this writing community!”

– Lisa RiveroProfessional Writer/Author

Two-time Spring Writers Festival participant

To Register: sce-registration.uwm.edu or 414-227-3200/800-222-3623 Arts, H

umanities and Science

Career Transitions Center


43

Special Events & Conferences

SustainabilityTransportation

Basics of Water Management Thu., Feb. 23, 8am-4:30pm Instructor: Dick Osantowski, P.E. Fee: $290 CEUs: 0.7/PDHs: 7Program No. 4830-8622

Introduction to Wastewater TreatmentThu., Mar. 1, 8am-4:30pm Instructor: Dick Osantowski, P.E. Fee: $290 CEUs: 0.7/PDHs: 7Program No. 4830-8631

Wisconsin Sedimentation & Erosion Control Inspector (WISECI)™ Best Management Practices

Thu.-Fri., Mar. 15-16, 8am-4:30pm Instructors: Ginny Plumeau, Susan Eichelkraut,Minal Hahm, Brian Aebly, Scott Bordeau Fee: $395 CEUs: 1.4/PDHs: 14Program No. 4830-8624

Water Harvesting Systems and Application Wed., Apr. 25, 8am-4:30pm Instructor: Mike Warren Fee: $145 CEUs: 0.7/PDHs: 7Program No. 4830-8626

Native Landscape Design for Stormwater Thu., Apr. 26, 8am-4:30pm Instructors: Ginny Plumeau, Lesley Brotkowski Fee: $145 CEUs: 0.7/PDHs: 7Program No. 4830-8625

Urban AgricultureWed.-Thu., May 2-3, 8am-4:30pmInstructor: Marcia Caton CampbellFee: $295CEUs: 1.4/PDHs: 14Program No. 4830-8801

Watershed Planning - Putting the Pieces Together

Thu.-Fri., May 10-11, 8am-4:30pm Instructors: Thomas M. Slawski, Michael Hahn,Jeffrey A. Thornton, Joseph Boxhorn, Laura L.Kletti, Gary K. Korb, Ronald J. Printz Fee: $295 CEUs: 1.4/PDHs: 14Program No. 4830-8627

Evaluating Water Use Efficiency Thu.-Fri., May 17-18, 8am-4:30pm Instructor: Bill Hoffman Fee: $395 CEUs: 1.4/PDHs: 14Program No. 4830-8629

Constructed Wetlands Thu.-Fri., May 31-June 1, 8am-4:30pm Instructor: Ginny Plumeau, David FlowersFee: $195 CEUs: 1.4/PDHs: 14Program No. 4830-8630

Water Law for Sustainable Management Thu., June 14, 8am-4:30pm Instructors: Melissa Scanlan, Betsy Lawton, MiriamOstrov , Dennis Grzezinski, Karen Schapiro, PeterMcAvoy, Carl A. Sinderbrand Fee: $295 CEUs: 0.7/PDHs: 7Program No. 4830-8628

transportation education ___________ 43

See AlsoSee Also Center for Transportation Education

and Development, P. 44

Transit Fleet Management Analyze the principles of vehicle operations andmaintenance in order to save money and improveservice. This class is for beginning or advanced leveldrivers, trainers and managers.

Mon.-Tue., Apr. 30-May 1, 8:30am-4:30pm Instructor: John E. Dolce Early Bird: $650 (register by Apr. 2)Fee: $750 CEUs: 1.4 Program No. 7510-3110

Passenger Assistance: Certification for Trainers Develop self-confidence as a trainer while learningthe basics of passenger assistance. Gain the tools forevaluating and assessing on-the-job performance,which helps maintain and improve the quality of youragency's transit services. This workshop satisfiesstandards set by the Americans with Disabilities Act.

Mon.-Wed., May 14-16, 8:30am-4:30pm Instructors: Mary Lee Spitz , Robert Schmitt Early Bird: $625 (register by Apr. 16)Fee: $725 CEUs: 2.1Program No. 7510-3109

Fundamentals of Public Transit :Help new or recently hired staff upgrade their skillsand learn best practices in the transportation industry.Seasoned veterans will also obtain best practices updates.

Mon., May 14-Fri., June 1Instructor: Peter T. Albrecht Early Bird: $550 (register by Apr. 16)Fee: $650 Program No. 7510-Z105

TRANTransportation

TRANStransportation educationTo learn more call 414-227-3332, email [email protected] orvisit sce-cted.uwm.edu.


NEW

NEW

Social & Hum

an Services

44

The Career Transitions Center helps you identify careerchoices that match your skills with a prospective employer’s requirements, become better prepared foryour job search and think strategically about career entrepreneurship during periods of transition andeconomic shift.

To discover CTC programs and services, see P. 21

See Also Business and Management, P. 8

The Center for Consumer Affairs serves consumers inWisconsin and across the nation by helping individuals, businesses, trade associations and law-makers make better informed decisions through itsvarious activities. Past examples include a survey ofconsumer perceptions on using electronic fundstransfers; employer preferences for child care options;and consumer attitudes toward uninsured motorists.Center staff are regularly consulted by policy makers,consumer organizations, governmental agencies, individual businesses and various trade associations.Special focus is given to the examination of fair andlegal advertisements throughout the auto industry,ensuring consumers are protected from false claimsand promises.

The Center for Early Childhood Professional Developmentand Leadership provides several growth opportunitiesfor early childhood administrators, educators andother professionals in the field.

The Center offers credit-based courses and certificateand credential programs. Most classes are availablefor three undergraduate credits and some for graduatecredit. Earn a Certificate in Child Care Administrationalong with the Administrator Credential, which isawarded by the WI Registry.

The Educator course series meets state licensing requirements for child care teachers and NAEYC accreditation criteria for assistant teachers. Centerstaff have teamed up with the UWM Department ofEducational Policy and Community Studies and theDepartment of Administrative Leadership to offer anonline degree completion pathway for a Bachelor’sin Community Education with a submajor in ChildCare, and a Master’s in Administrative Leadership.UWM accepts scholarships from the T.E.A.C.H. fundingprogram available through WECA.

For more information on professional developmentprograms in early childhood, see P. 22

Globalization, technology and shifts in workforce demographics are among the biggest drivers trans-forming traditional models of work. With this dynamicactivity, the expectations of both employers and employees are evolving, creating new demands oftalent management, work arrangements, visionaryleadership and professional development.

The Center for the Study of the Workplace (CSW) is aresource that studies the real-world impact of thesechanges, offering shared learning from leaders inboth business and academia. This online forum is avirtual platform for conveying thought leadership nationally and globally.

The CSW is focused on moving from theory to innovativepractices by offering insights from experienced professionals and academic experts. You are encouragedto post comments on the website, join the conversation,and share your own experiences and wisdom.


Sustainability is gaining acceptance as a value proposition within many industries. The Center’s mission is to educate professionals and communitymembers on the benefits of committing to sustainablebusiness practices. Continuing education programsteach participants the latest trends in sustainabilityand how to make a career within it. Topics explorehow to use sustainable design practices to drive innovation and grow a business.

Participants are those looking to expand their skillsinto sustainable practices, and professionals whowould like to redirect their careers into sustainability.Programs are designed to serve municipal facilitymanagers, contractors, city, state and federal employees, lawyers, engineers, designers, inspectors,consultants, project managers and those who workin water-related fields. Programs are presented bypractitioners who have demonstrated the benefits ofsustainability on the bottom line of their companies.

The Center offers courses and certificates in areassuch as Water Technology and Sustainability for Business. For program details see P. 42.

For over 30 years, CTED has served the public transitcommunity as a leader in providing quality professionaldevelopment workshops and research for public transitpractitioners. Additional information on professionaldevelopment programs in transit can be found on P. 43.

The Center for Urban Community Development provides educational programs that promote socialjustice and create a more democratic society throughpersonal, professional and community leadership development.

Emphasis is on capacity building among diverse central city populations that are often marginalized,underserved, and underrepresented in areas of education and employment as well as in social, political and economic development. The educationalprograms address community issues that are identifiedin collaboration with neighborhood residents & organizations, local leaders and officials from boththe public and private sectors.

CUCD facilitates community dialogue, and collectiveplanning and action to address community issues,needs, opportunities and challenges. In the process,we help build trust, respect and a sense of community;develop personal skills and leadership capacities; andsolve community problems.

Our strategy is to build partnerships that link residentsand parents with local schools, agencies, public officials,and local businesses and employers. We then assistin designing and implementing community initiativesthat engage the partners in working together for

CR&Pcareer transitions centerTo learn more call the CTC at 414-227-3243, email [email protected] or visit sce-ctc.uwm.edu.

CR&Pcenter for consumer affairsTo learn more call 414-227-3252, email [email protected],or visit sce-consumer.uwm.edu.

CR&Pcenter for early childhoodprofessional development& leadership

To learn more call 414-227-3133, email [email protected] orvisit sce-earlychildhood.uwm.edu. CR&Pcenter for sustainability

To learn more call 414-227-3121, [email protected] or visit sce-sustainability.uwm.edu.

CR&Pcenter for transportation education & development

To learn more call 414-227-3332, [email protected] or visit sce-cted.uwm.edu.

CR&Pcenter for urban community development

To learn more call 414-227-3270 or visit sce-urban.uwm.edu.

CR&Pcenter for the study of the workplace

To learn more visit StudyofWork.com.

Community Research & Practice

Child and Youth Programs


45

Community Research & Practice

positive community change. The process includes custom-designed classes, seminars, conferences andservice learning activities that combine classroomlearning with community action projects. Participantscan earn continuing education units or universitycredits that count toward a college degree. Many findour programs to be excellent opportunities to testtheir readiness in starting a college career, resuminga degree program or building a record of continuingeducation units.

An example is the ongoing professional developmenttraining through the MAGIC Project, a U.S. Departmentof Education grant-funded program designed toweave together educators, schools, communities andfamilies to improve learning outcomes of EnglishLanguage Learners. Another is the Refugee Educationand Integration Service Center, which serves as aninformation clearing-house to facilitate education,training and participatory research between andamong refugee communities, agencies, universitiesand community colleges. Learn more about REISC atuwm.edu/reisc.

The Center for Workforce Development works with awide array of university, business and communitypartners to research, build and implement developmentstrategies that increase worker skills in the southeastregion of our state.

The Center generates new approaches to building aquality workforce by engaging in active research,study and participation with Workforce Developmentstakeholders while maintaining involvement in a varietyof initiatives, including:

• Creating industry-specific training for jobs thatare likely to develop in the changing economy.The Center works with partners from industry,educational institutions and government to analyze needs and create new classes, certificatesand degrees to improve the workforce

• Exploring the underlying changes in the economyand what they mean for individual workers and employers

• Examining specific growth industries and developing insights into the skills and knowledgeneeded by the workforce that will help theseindustries grow

See Also Business & Management, P. 8See Also Career Transitions, P. 21

Innovative ETI technical assistance work (in partnershipwith the Milwaukee Area Workforce InvestmentBoard) focuses on:

• Employment needs of African American males • Tracking earnings and job recovery by laid-off

workers receiving unemployment insurance• Identifying barriers to employment for

ex-offenders returning to Milwaukee County neighborhoods

• Measuring gender changes in employment inprivate sector firms in the Milwaukee metro area

For Milwaukee Public Schools, ETI provides schoolcensus planning data and analysis of socio-economicissues impacting students and their families. For theGreater Milwaukee Foundation, ETI prepares “VitalSigns” measuring changes in economic health andgovernment safety nets for Milwaukee, Ozaukee,Washington and Waukesha counties. For local andstate agencies, ETI analyzes training and financialsupport needs of released state prisoners, governmentpolicies affecting driver’s license suspensions, availability of childcare subsidies, and claim rates forearned income tax credit support.

ETI periodically collaborates with the Regional WorkforceAlliance and nearly 4,000 local employers to identifyworkforce development needs through surveys of jobopenings in the metro area. These surveys analyzeoccupations in demand, changes in job vacancies byindustry and location, and skill and spatial mismatchesbetween employers and the workforce. ETI reportsare available at eti.uwm.edu.

Our mission: to advance new leadership to strengthencommunities, nonprofits and civic participation. Public Allies creates opportunities for emergingyoung leaders (ages 18-30+) to gain valuable hands-onexperience in full-time, 10-month paid apprenticeshipsat nonprofit partner organizations throughout thecountry. In addition to the apprenticeship, Allies gatherfor weekly leadership skills trainings and work togetherto create and implement team service projects.For over 18 years, Public Allies Milwaukee has createdan energetic, talented and diverse network of over400 young leaders who will strengthen Milwaukee’scommunities for years to come.

Ally stipend, benefits and additional compensation:

• First year Allies: $1600/month stipend (taxable) • Second-year Fellows: $1600/month (taxable)

plus $1000 education fund • Individual health care • Child care coverage (based on income eligibility)• Public Allies Milwaukee has recently reached a

credit agreement with UWM's Department ofEducational Policy and Community Studies, allowing for up to 15 undergraduate credits for the Public Allies experience

• Student loan deferment available during termof service

• $5550 education award to be used for prior orfuture educational expenses (upon completionof the program)

For more information, including applying to becomean Ally or hosting an Ally at your organization, con-tact us or visit sce-publicallies.uwm.edu.

For over 30 years the SBDC has worked with new entrepreneurs to turn ideas into viable business concepts and with established businesses to improveperformance. Explore our programs on page 18 tofind the answers to your needs.


The Youth Work Learning Center is an education, re-search and staff development resource for child andyouth workers. With our partners, the Wisconsin As-sociation of Child and Youth Care Professionals, weprovide quality and relevant services to help peoplewho work with youth to implement the most effec-tive programs possible. Many participants take onlineand in-house continuing education and creditcourses to enhance their skills in a variety of areassuch as residential group care, community youth andafter-school programming, and foster care. For more information on youth work public programs,see P. 42.

CR&Pcenter for workforcedevelopment

To learn more call 414-227-3203 or visit sce-workforce.uwm.edu.

CR&Pemployment &training institute

To learn more visit eti.uwm.edu

CR&Ppublic allies milwaukeeTo learn more call Nicole Thomas at 414-227-3158 or visitsce-publicallies.uwm.edu.

CR&Psmall business development center

To learn more call 414-227-3240, email [email protected] orvisit sce-sbdc.uwm.edu.

CR&Pyouth work learning center

To learn more call 414-227-3354 or visit sce-youthwork.uwm.edu.

GI

46

GIA certificate program is a course or sequence ofcourses in a focused field of study. We offer certificatesin a variety of professional fields.

Earning a certificate demonstrates that you are com-mitted to developing your career. It proves you havethe current, in-depth knowledge that can make youmore valuable to your organization. And it can be apowerful tool in achieving the promotion you wantor in launching the new career you desire.

Certificate programs offer Continuing EducationUnits (CEUs; see p. 48 for other available units), andsome offer college graduate credit. Please referencethe specific information on each certificate programfor details.

Business Acumen_____________________8(formerly Management Certificate)Business Analyst _____________________9Business Communication ______________10Child Care Administrator ______________22Early Childhood Leadership ____________23Elastomer Technology ________________24

Electrical Engineering ________________24English Language Learning ____________32Human Resources ___________________13(formerly Talent Management)Labor Relations _____________________14Leadership Development (Early Childhood)_22Lean Six Sigma Yellow Belt_____________12Management Competencies____________15Management________________________8(now Business Acumen)

Master Trainer ______________________19Mediation (Family)___________________40Multicultural Practice (online) __________40Nonprofit - Introductory (online) ________26Nonprofit Management _______________27Organizational Development ___________19Office Lean ________________________11Plastics Technology __________________24Project Management _________________16Project Management (online)___________17

Public Administration_________________28Sales and Service (online) _____________17Six Sigma Black Belt _________________26Six Sigma Black Belt for Services

and Transactions ___________________12Six Sigma Green Belt for Services

and Transactions ___________________12Social Media (online) _________________18Solution Focused Business Professional ___12Spanish Language ___________________37Spanish Language (online)_____________37Talent Management__________________18(now Human Resources)

Team Effectiveness __________________15Train the Trainer_____________________19Trauma Counseling __________________41Water Technology ___________________42Web Design________________________30Web Development ___________________30Youth Development 1 ________________42

General Information

Participants may earn credit in select programs.See specific course descriptions for details:

Credential Program and Degree Pathways for Child Care Administrators _________22

Multicultural Practice_________________40

Trauma Counseling __________________41Youth Work ________________________42

credit programs

GIIf you're pressed for time and do not want to be tieddown to a set class schedule, yet you want a qualityeducational experience, our online and blendedcourses may be perfect for you.

: OnlineAdministration & Supervision

in Early Childhood _________________22Africa in Latin American Cinema _________3Analysis of Child Care Environments _____23Being Present, Doing Youth Work ________42Best Program Practices for Children &

Families in Early Childhood ___________22Budgeting in a Nonprofit Organization____27Child Care Programming ______________23Closing, Gaining Commitments &

Follow-Up________________________17Computer Applications________________12Consultative Selling – Identifying Needs___17Ethics and Boundaries (Social Work)______40Expanding Your Business – Managing

Relationships _____________________17French I-V _________________________34Fundamentals of Public Transit__________43

Fundraising for Nonprofit Organizations___27Handling Stalls & Objections ___________17Introduction to Child Care _____________23It Takes All Kinds ____________________17Italian I-V _________________________35Leadership in a Nonprofit Organization ___27Lean Six Sigma Yellow Belt_____________12Marketing for Nonprofit Organizations

(Principles of) _____________________27Multicultural Practice_________________40Negotiating for Impact________________17Nonprofit Board and Volunteer

Development _____________________27Nonprofit Certificate _________________26Nonprofit Financial Statement

(How to Read a) ___________________27Operations Management in

Early Childhood____________________22Project Management Foundations _______16Project Management Certificate_________17Sales and Service Excellence ___________17Skill and Knowledge Assessment (Sales)___17Service from the Inside Out ____________18

Social Media Certificate _______________18Solution Focused Business Professional ___12Spanish I-VI ________________________37Speaking Your Customers’ Language _____18State of Social Media (The) ____________18Strategy for Nonprofit Organizations _____27Trauma Counseling I-II ________________41Use and Abuse of Computers

in the Workplace - Webinar ___________13Work/Life Values Assessment ___________21

[ Blended - Online/Face-to-Face MixBusiness Writing: One-on-One Coaching___11Career Coaching Package (Enhanced)_____21Early Childhood Programs

& the External Environment___________22Financial Management & Planning

in Early Childhood__________________22Leadership in Early Childhood Programs___23Myers-Briggs Type Indicator® (MBTI®) ____21Personal Career Marketing Review_______21Strong Interest Inventory® _____________21

certificate programs-credit & noncredit

distance education : [



47

GI

All classes in this catalog can be customized.

topic index

Arabic Language ____________________34

Acting _____________________________4

Africa __________________________3, 40

Architecture ________________________3

Art______________________________4, 6

Business Acumen_____________________8

Business Analyst _____________________9

Business Communication ___________10-11

Business Culture ____________________11

Business Development________________18

Business Process Improvement__________12

Business Writing __________________11-12

Canoeing __________________________6

Career Transitions ___________________21

Centers & Institutes _______________44-45

Certificate Programs – Credit & Noncredit ______________________46

Child Care Administrators,Credential Program for ______________22

Child & Youth Programs ____________21-22

Chinese Language (Mandarin) __________34

Collective Bargaining_________________14

College for Kids/Teens ________________21

Communication Skills ______10-11, 14-15, 29

Community Research & Practice ______44-45

Computer Applications _____________12-13

Conflict/Resolution __________________14

Consumer Affairs ____________________44

Credit Programs_____________________46

Day & Overnight Tours _________________2

Dean’s Lecture Series _________________42

Digital Photography _________________4-5

Distance Education __________________46

Diversity __________________________13

Dreams, C.G. Jung and the Interpretation of ____________________3

E-Learning_________________________46

Early Childhood Professional Development & Leadership_________22-23

Elastomer/Rubber Technology __________24

Electrical Engineering ________________24

EMDR ____________________________41

Employment & Training _______________45

Emotional Intelligence ________________45

Engineering ____________________24, 26

English Language Learning ____________32

Enroll, How to ______________________48

Entrepreneur Training Program__________18

Extended Travel _____________________2

Financial Management _________8-9, 15, 27

French Language ____________________34

General Information _________________48

German Language ___________________35

Governmental Affairs ______________26-29

Government, American ________________2

Growing a Business __________________18

Guitar _____________________________4

Health & Movement __________________3

History, Genealogy & Culture ____________3

Human Resources ___________________13

Industrial/Mechanical Engineering ____24, 26

Information Technology ____________29-32

Internet Technology _______________29-32

Italian Language________________2, 35-36

Japanese Language __________________36

Kayaking ___________________________6

Kids, College for ____________________21

Korean Language _________________36-37

Labor Relations _____________________14

Lake Sturgeon Bowl__________________22

Languages_________________________32

Languages for Travelers _______________39

Lean________________________11, 12, 16

Literature _________________________6-7

Management Solutions __10-11, 14-17, 27-29

Mediation _________________________40

Mental Health ______________________40

Multicultural _______________________40

Music _____________________________4

Nonprofit Management ____________26-28

Online/Blended Programs _______25, 46Organizational Development_________19-20

Osher Lifelong Learning Institute _________7

PE & FE Exam Refreshers ______________26

Performing Arts ______________________4

Personal Finance____________________8-9

Photography ______________________4-5

Plastics Technology _______________24, 26

Polish Language ____________________37

Portuguese Language ________________37

Presentations ______________________11

Process Improvement ______________11-12

Project Management ______________16-17

Public Administration ____________2, 28-29

Public Allies________________________45

Publishing __________________________6

Quality Improvement _________________26

Research _______________________44-45

Russian Language ___________________37

Sales & Service ___________________17-18

Science & Nature_____________________6

Solution Focused Business Professional ___12

Six Sigma Black Belt _________________26

Six Sigma Black Belt and Green Belt for Services & Transactions ______________12

Small Business Development Center________________________18, 45

Social & Human Services Training _____40-42

Social Media _________________13, 18, 32

Social Work Continuing Education _______40

Spanish Language ________________37-39

Spanish Immersion ___________________2

Special Events & Conferences __________42

Starting a Business __________________18

StudyOfWork.com__________44, Back Cover

Supervision ___________10-11, 14-17, 26-29

Sustainability ____________________42-43

Swedish Language___________________39

Systems & Database Technology ______29-30

Talent Management (now human resources)______________18

Team Effectiveness __________________15

Tours ____________________________2-3

Training ________________________19-20

Transportation Education ______________43

Trauma Counseling __________________41

Travel & Tours______________________2-3

University Community Orchestra _________4

Urban Community Development, Center for ________________________44

Walking Tours _______________________2

WATER Education (youth programs)______22

Water Technology _________________42-43

Web Design _____________________30-32

Web Development ________________30-32

Women in Science & Engineering (WiSE) __20

Women’s Leadership _________________20

Workforce Development ______________45

Writers Festival ______________________7

Writing & Literature _________________6-7

Youth Worker Development ______13, 42, 45

General Inform

ation

48

ParkingLocationAmple parking is available in the adjacent Shops of Grand Avenue parking structure. The structure iseasily entered from Plankinton Avenue between Wisconsin Ave. and Michigan St. Additional lots andstructures are nearby.

DiscountThe School of Continuing Education provides a parking discount for participants in its classes/programs who park in the Grand Avenue structure.Please bring your parking gate ticket to the 7th floorreception desk to have it validated, and to receive a$3.00 voucher. The validation means you are entitledto the special UWM rate of $6.00, regardless of day,time of day, or length of stay. The $3.00 voucher canthen be applied toward that $6.00 charge resultingin you paying only $3.00.

Driving DirectionsTo get the latest information on getting to and from the UWM School of Continuing Education, visitsce-directions.uwm.edu. The webpage includes access to printable PDFs of current maps, informationabout parking and public transportation, and otherdetails relevant to our location.

Bus RoutesUWM School of Continuing Education is located onWisconsin Ave. and is served by numerous Milwaukee County Transit bus routes.

Campus LocationsLocated in downtown Milwaukee, SCE occupies a100,000 square foot modern adult education andconference facility on the sixth and seventh floors of the Plankinton Building at 161 West Wisconsin Avenue. The UWM east side campus is located between the Locust Street and Capitol Drive exits,east of I-43.

Mail List RequestsTo update your name and address, remove your namefrom our mailing list or eliminate duplicate mailings,you can contact us in one of the following ways:

sce-keepmeposted.uwm.edu

8a-5p (Central) M-F414-227-3200 – Direct800-222-3623 – Toll FreePlease refer to your name and address exactly as they appear on the mailing label.

[email protected]

Special NeedsPlease advise us at the time of registration if you have special needs. Requests will be kept confidential. If requests are received less than fourweeks prior to the program date, we may not be ableto accommodate you.

TranscriptsYou can request transcripts by calling our Customer Service Department at 414-227-3200 or800-222-3623. You will be asked to provide yourname and address.

Continuing Education UnitsParticipants may earn Continuing Education Units(CEUs) by attending many of the programs listed in this catalog. CEUs are a means of recognizing and recording satisfactory participation in nondegreeprograms.

One CEU is awarded for each ten contact hours (or equivalent) in an organized continuing educationexperience. All CEUs earned through the University of Wisconsin-Milwaukee School of Continuing Education noncredit programs become a part of yourpermanent record.

CEHs are earned in Social and Human Services programs.

CLEs are earned in Mediation and Water Law programs.

PHRs are earned in Labor Relations and Human Resources programs.

PDHs are earned in Water Technology programs.

PDUs are earned in Project Management programs.

Equal OpportunityUWM provides equal opportunities in programmingunder Title IX.

Every effort has been made to ensure the accuracy ofthe information presented in this catalog. However,all courses, instructor designations, locations and feesare subject to change without notice.

No Wisconsin tax dollars were usedin the printing of this publication.

UwM School of Continuing Education downtown161 West Wisconsin Avenue, Suite 6000

PHONE

ONLINE

EMAIL

CONNECT WITH SCE

Visit sce-connect.uwm.edu today!

Follow our schoolwide pages or program areas that interest you to:•Hear the latest SCE news •Access exclusive special offers•Meet our instructors and participants•Get involved in industry discussions

Program No. Program Title Beginning Date Fee

Photocopy this form for multiple person registrations. r I cannot attend, but please keep me on your mailing list.

First Name MI Last Business Title

Please enter the keycode located to the left of the name on the mailing panel.

KEYCODE:MESSAGE CODE:

AU-48-11-W

Subtotal $ ______________

Less Gift Certificate or discount amount (if applicable*) $ ______________

Total $ ______________

*Gift Certificate #: ______________________________

Your confirmation and any correspondence will be sent to the address below.

Organization Name

Address

City State Zip

Daytime Phone

Evening Phone

Email Address

Bill to information (if different than .)

Attention

Organization Name

Address

City State Zip

PO #

r Yes! I would like to receive program information by email.(We do not sell or share our lists to organizations outside of UWM.)

r No. Please do not send program information by email.

Enrolling for School of Continuing Educationcourses is quick and easy! Select the optionmost convenient for you.

Please include the keycode located on the back coverof the catalog to the left of your name with your registration.

sce-registration.uwm.edu

8a-5p (Central) M-F414-227-3200 – Direct800-222-3623 – Toll Free

414-227-3146 – Direct800-399-4896 – Toll Free*Please call in advance to arrange a secure

fax line for the receipt of fax materials.

Program Cancellations/RefundsA full refund is issued to program participants ifthe School of Continuing Education cancels a program for any reason. Unless otherwise stated,the School also issues a full refund when a program cancellation notice is received from a participant at least five business days before thestart of the program. The full program fee ischarged when enrollment has not been cancelledfive business days prior to the first session, how-ever this fee may be applied to another enrollmentwithin the next 12 months.

Make a GiftTo donate to SCE, visit sce.uwm.edu and click “Give to SCE”

PHONE

ONLINE

FAX *

MAIL

IN-PERSON

NONCREDIT REGISTRATION FORM - PLEASE PRINT

7

How to Enroll

7

49

Insert photos: White Dog Photography, iStockphoto

Method of Payment

Most classes require full payment at the time of registration.

r Check enclosed. (Make pay able to UW–Milwaukee.) r Bill my organization r VISAr MasterCard r American Express

Cr. Cd. No. _________ _________ _________ _________

Expiration Date ____________________________________

Cardholder’s Name __________________________________

Signature __________________________________________

Required Address on credit card statement is:

r Same as address of orderer

r Other Address

City State Zip

Voluntary Information Collected to enhance programming

Gender: r Male r Female

Birth Date: Month ___________ Day ______ Year_________

Is this enrollment career related? r Yes r No

Heritage:

r African American r Hispanic/Latino

r Asian/Pacific Islander r White/Other

r American Indian/Alaskan Native

If you need special accommodations, please advise us when registering. Requests will be kept confidential.

Office use only: Order # ______________________________

Initials ________________Date ______________________

7

In Partnership with UW-Extension

Mail the below form to:Noncredit RegistrationUW–MilwaukeeDrawer No. 491Milwaukee, WI 53293-0491

(Advance registration only)Bring the below form to the School of Continuing Education161 W. Wisconsin Ave., 6th Flr. Milwaukee, WIPlankinton Bldg. adjacent to the Shops of Grand Avenue 8a-5p (Central) M-F

admin

Typewritten Text

WPDF

School of Continuing Education161 W. Wisconsin Ave., Ste. 6000Milwaukee, WI 53203-2602

MAILING LISTREQUESTS

CUSTOMIZEDTRAINING

Getting more than one catalog? Need to update your name and address? Want to be removed from our list? Call 414-227-3200, 800-222-3623, email [email protected] or visit sce-keepmeposted.uwm.edu. SEE PAGE 48 FOR MORE INFORMATION.

Capitalize on our Capabilities – Nearly any program in this catalog can be designed to meet your organization's specific employee development needs. To learn more call 414-227-3226, 888-947-9947 or visit sce-customized.uwm.edu.

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