windows 7 campus upgrade
TRANSCRIPT
Operating System Improvements
We expect improved log-in speeds
Operating System matches student & faculty home machines
Microsoft support will not be offered soon
It’s just time, Windows 8 coming soon
Upgraded May 14 - May 29 Academic Departments
(faculty & faculty support)
Labs & Classrooms
Reading/Writing Center
Library
DELTA
Intent is to upgrade Academics & Academic support between semesters
Limited windows of opportunity
Avoid interrupting instruction mid-term
Other departments will be upgraded throughout the summer but prior to the Fall semester
Department upgrades will be coordinated through department management to best work with the department’s business requirements
Computers will be upgraded remotely◦ We will not need to come to your desk
They will be upgraded the dates that are advertised◦ You won’t be contacted right before it happens
Groups of computers will be upgraded all at the same time
Upgrading the operating system this way means that we’re completely re-imaging your computer◦ All data is removed
◦ All software is removed
◦ There will be changes to your profile
◦ Some older peripheral devices may not work
◦ Some smaller/older software may not work
We have staffed up in Client Services to support increased requests for help
We have tested all software available from the SHSU program installation menu
We have tested all hardware devices that we can see on the network
We have tested major department-specific software that we know about
In spite of years of planning, things do happen
Remote Support: https://support.shsu.edu Call the Service Desk: 4-HELP 10-Minute Promise for Instruction E-mail: [email protected] Check Service Desk Social Media for Updates:
◦ Twitter.com/SHSUServiceDesk◦ Facebook.com/SHSUServiceDesk◦ Facebook.com/SHSUMacusers◦ shsuservicedesk.wordpress.com
Redirected
Roaming
Cached
Redirected◦ Profile data is stored on the S drive
◦ Profile resets will be less painful
◦ S drive storage capacity increases
◦ Decreased login times across campus
Roaming◦ Your specific profile follows you
Cached◦ Decreased login times in offices
Your profile will be different◦ Desktop Background
◦ Software Shortcuts
◦ Bookmarks
◦ Outlook Address Cache
XP profile size = > 100 MB and up to 100 GB
Windows 7 profile size = < 100 MB
32-bit operating system – Windows XP◦ Limitations 4GB of RAM
64-bit software will not run
64-bit operating system – Windows 7◦ Limitations 16-bit applications
Some 32-bit software may not work
◦ Benefits More than 4GB of RAM
64- bit applications will be faster
Architecture will be long lasting
New profile set-up with Windows 7◦ Local and network printers◦ Outlook configures automatically E-mail not affected by this change Personal folders (.pst) need to be remapped
◦ Software re-installs Manually installed Installed via SHSU Program Installation Menu
◦ Desktop background◦ Old software shortcuts
All managed software may take 24-48 hours to completely install
Any data stored on the local computer will be gone
Labs and Classrooms◦ Weeks of May 14-29
◦ Exceptions are being made for mini-mester classes
◦ Hardware upgrades are being scheduled throughout the summer
◦ All upgraded prior to the Fall semester
Faculty workstations
Week of May 15-18 Week of May 21 – 25
AB3AB4CHSSEvansLDBMLHBTECCounseling EducationColiseum
FarringtonCJCFSHKCMusicThomasonSHBDan RatherAB1Field HousePACUTC
Staff Departments (Non-academic)◦ Volunteers
◦ Scheduled based on the business needs of the department
◦ To be completed prior to Fall 2012 semester
Training available now – Sign-up!
Technology Tutorials available
Remote Support: https://support.shsu.edu
Call the Service Desk: 4-HELP
E-mail: [email protected]
Check Service Desk Social Media for Updates:◦ Twitter.com/SHSUServiceDesk
◦ Facebook.com/SHSUServiceDesk
◦ Facebook.com/SHSUMacusers
◦ shsuservicedesk.wordpress.com
