why is social media so addictive?

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Protecting the irreplaceable | f-secure.com Why is social media addictive?

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A quick look at how to use the addictive power of social media to build relationships.

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Page 1: Why is Social Media so Addictive?

Protecting the irreplaceable | f-secure.com

Why is social mediaaddictive?

Page 2: Why is Social Media so Addictive?

Intermittent Variable Rewards

Behavior reinforced intermittently as opposed to consistently is the most difficult to alter or unlearn. This explain why slot machines are so hard to walk away from.

A lot of things offer IVRs: phone calls, television, email…

Page 3: Why is Social Media so Addictive?

So why is social media even more addictive than email (and possibly even cigarettes and alcohol, according to a recent study*)?

*Study by Chicago Business School in the Journal Psychological Science

Page 4: Why is Social Media so Addictive?

Sharing activates the dopamine system, creating an urge so irresistible that people are willing to forgo money to do it.*Study by University of California, Santa Barbara, CA

Humans devote 30-40% of speech output to self disclosure

Page 5: Why is Social Media so Addictive?

The answer is worth at least a thousand words.

Page 6: Why is Social Media so Addictive?

Fun Fact: As of September 2011, 4 percent of all the photos ever taken, 140 million, were on Facebook.

Page 7: Why is Social Media so Addictive?

This explains why Facebook spent $1,000,000,000 to purchase Instagram—a booming photo sharing site that some have called “the Twitter of pictures.”

Image sharing is also the key element of the fastest growing invitation-only social network in the world.

Page 8: Why is Social Media so Addictive?

Protecting the irreplaceable | f-secure.com

• As of February 2012, Pinterest had 10.4 million users.

• 80% of Pinterest's users are female.

• 30% of Pinterest users are women 25-34 years old.

Pinterest is now the 3rd most popular social network in the US

Page 9: Why is Social Media so Addictive?

Protecting the irreplaceable | f-secure.com

Total same-store referral traffic from Pinterest to five specialty apparel retailers rose 389% from July to December 2011.

Here’s the statistic that is driving marketers wild.

Page 10: Why is Social Media so Addictive?

Create to be shared

Image sharing is an opportunity to create sharable content that also has a call to action to drives customers to take an action.

Page 11: Why is Social Media so Addictive?

We know what doesn’t work.

Page 12: Why is Social Media so Addictive?

BEST PRACTICE:Use visual content to drive users follow > like > sign-up > get a trial.

Page 13: Why is Social Media so Addictive?

The goal is always a customer’s email, then a real quantifiable relationship begins.

Page 14: Why is Social Media so Addictive?

5 ways to connect to content• Re-use F-Secure content from our

Blogs for your own blog• Share as a Facebook post • Tweet about it• Create graphics and infographic,

or re-use ours and re-brand it!• Make it easy to pin your images it

to Pinterest to attract qualified customers

Page 15: Why is Social Media so Addictive?

Get a copy of this presentation in the F-Secure

SPECIES Community

Or at http://slideshare.net/fsecure/