why are we here? enterprise voice for lync from dial-tone to the desktop –best practices –best...

30

Upload: clifford-wilson

Post on 28-Dec-2015

217 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options
Page 2: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options
Page 3: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Why are we here?

• Enterprise Voice for Lync from dial-tone to the desktop– Best practices – Best hardware– Best financial options

Page 4: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Can you use Lync to Order Pizza?

• Yes!• Mid-way through VoIP Adoption

Legacy Voice

IP Voice

2016

Page 5: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Lync Options for Premise-based orHosted Lync Voice

• PSTN Connection

• Internal onlyACME ACME

Page 6: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Experience tells us…

• Use both qualified hardware and a qualified service provider

Page 7: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Test, Test, Test

• Testing is critical for a successful implementation

Page 8: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Lync can be easily tested

– Behind firewall

– In front of firewall

– Transparent view

– Or to SBC

Page 9: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Connect direct to ITSP

• Private IP Address• Connect directly to premise firewall• Service provider must support NAT

PSTNSIP Trunking

10.0.0.1 224.124.0.25

Page 10: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Connect direct to ITSP

• Public IP Address• Connect directly through premise

firewall

PSTNSIP Trunking

224.124.0.25 224.124.0.25

Page 11: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Connect direct to ITSP

• Public IP Address• Connect without firewall

224.124.0.25

Page 12: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

PSTN Connect to Certified SBC

• Connect Mediation Server to Qualified SBC

• Instant Cost Savings via SIP Trunking

PSTNSIP Trunking

Page 13: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Lync Architecture

Office 365

Remote Users

FederatedUsers

SIP Trunks

PSTN

SIP

T1/E1

Lync Users

Office Web Apps Server

Active Directory

Server

Exchange UM

Server

Lync Server

MediationServer

Survivable Branch Server

Edge Server

Reverse Proxy

Enterprise SBC

VoIP Gateway

SIP

SIP

Firewall FirewallDMZ

Page 14: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

• Questions so far…

Page 15: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Elegant PBX Transition

MediationServer

LyncServer

SIP

SIP

ActiveDirectory

SBC

Lync Express

100

VoIPGateway

Lync End Point

SIP Trunk

SIP

PBX

T1/E1

Page 16: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Office 365/Lync Express

ADFS*

DirSync Active Directory

LyncServer

MediationServerEdge Server

Reverse Proxy

VoIPGateway

Enterprise SBC

Runs inside Lync Express

DMZ

Office 365

O365User

Inte

rnet

Local User

Page 17: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Survivable Branch Server

Configured as a Survivable Branch Server

WAN

HQ

Lync Express

Enterprise SBCMediationServer

Lync 2013Registrar

Lync End Point

VoIP Gateway

Page 18: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

What is in Lync Express?

Vega eSBC

Lync 2013

Server

Reverse Proxy

Active Directory

Edge Server

Mediation Server

VoIP Gateway

Windows Server 2012

Lync 2013Certified

Page 19: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Parts is parts…

• Network Connectivity• SBC/Gateway• User Interfaces

Page 20: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Network Detail

• Routers and Switches

Page 21: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

PSTN/ Node Interface

Page 22: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

User Interface - Phones

41104120

6721i6725i

Snom 300Snom 370Snom 710Snom 720Snom 760Snom 821

Dual Use SIP and Lync

Page 23: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

User Interface - Phones

CX300 CX600

VVX410 VVX600

Snom 370

Snom 720

HP 4120

6725i

Page 24: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Headsets

• USB• Wireless• Bluetooth

• Be aware of “rolling chair syndrome”

Page 25: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Financial Options

• Traditional Leasing• Buy Outright• Service Bundling $

Page 26: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Comparison

Leasing Purchase Bundle Service

Low Cost X X X

Pay over Time X X

Service Included X

Managed Solution X

Future Proof X

Page 27: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

Service Bundling - Example

Capital Expense• 100 users• (100) Polycom CX 500 phones• Approximately $27,000 in up front

expense (excluding install and professional services)

• Estimated PRI (2) cost = $600/month

• Total 3 year cost

$48,600

SoSimple• 100 users• (100) Polycom CX 500 phones• NO upfront expense (excluding

install and professional services)• All hardware warranty included• Monthly payment = $1,325• Total 3 year cost

$47,700

Page 28: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options

• 33 Years of Voice Expertise• Lync-in-a-Box Distributor–What does this mean?• Our catalog includes tested and qualified

phones, gateways, video and USB devices for Lync

• Qualified SIP Trunking Provider for Lync Server 2013

Why listen to SoTel?

Page 29: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options
Page 30: Why are we here? Enterprise Voice for Lync from dial-tone to the desktop –Best practices –Best hardware –Best financial options