The Evolution of Technical Services in the 21st Century

Academic Library

Dorothy Hemmo, LibrarianEureka CollegeMay 25, 2012

IdentifySelectAcquireOrganizePrepare

...mostly print materials (books and periodicals)

Collection Development

•From print to digital

Acquisitions

Patron Driven Acquisition (PDA)

Cataloging

To provide access to resources

AND

To meet the needs of users

• Single interface

• Intelligent assistance

• Communication and collaboration

• Remote access/Mobile access

• "Acquisition of content" changes to "facilitating discovery of content"o Less ownership, more licensing

• Care & distribution of locally created contento Digitization, Institutional repositories

• More integration of resources and serviceso The single search interface

• User interaction/user added datao Tagging, user reviews, PDA

ARL. (2003). ARL supplementary statistics 2001-2002. Retrieved from http://www.libqual.org/documents/admin/2012/ARL_Stats/2001-02sup.pdf

ARL. (2009). ARL statistics 2007-2008. Retrieved from http://www.arl.org/bm~doc/arlstat08.pdf

Calhoun, K. (2006). The changing nature of the catalog and its integration with other discovery tools. Final Report. Library of Congress. Retrieved from http://www.loc.gov/catdir/calhoun-report-final.pdf

Head, A. J. & Eisenberg, M. B. (2010). Project Information Literacy progress report: Truth be told. Retrieved from http://projectinfolit.org/pdfs/PIL_Fall2010_Survey_FullReport1.pdf

Eden, B. L. (2010). The new user environment: The end of technical services? Information Technology and Libraries, 29(2), 93-100. Retrieved from http://search.proquest.com/docview/325065718?accountid=131689

Evans, G. E., Intner, S. S. & Weihs, J. (2002). Introduction to technical services. Greenwood Village, CO : Libraries Unlimited.

McElfresh, L. K. (2009). 21st century collection management and the small college library. Technicalities, 29(5), 4-6. http://search.proquest.com/docview/195008380?accountid=131689

Medeiros, N. (2011). Transformation: Next generation technical services at the University of California libraries. OCLC Systems and Services, 27(1), 6-9. doi:10.1108/10650751111106500

Rainie, L. (2012). Learning in the digital age. Keynote, 21st Annual Minitex ILL Conference. Retrieved from http://www.pewinternet.org/Presentations/2012/May/Learning-in-the-digital-age.aspx

Ruschoff, C. (2007). Competencies for 21st century technical services. Technicalities, 27(6), 1-16. Retrieved from http://search.proquest.com/docview/195006633?accountid=131689

Thank you!

Dorothy HemmoTucson, Arizonadhemmo@yahoo.com