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Property Management System

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Page 1: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

Property Management System

Page 2: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

Who We Are Who We ServeSpringer-Miller Systems provides premier software solutions for the finest hotels, resorts and spas worldwide. Springer-Miller Systems offers the SMS|Host Hospitality Management System, a truly guest-centric and fully-integrated property management system, and SpaSoft, a dynamic activities management and scheduling software solution for luxury spas. Teres POS elevates the guest experience by delivering a premium, flexible, guest-centric point-of-sale solution for food and beverage and retail operations at luxury hotels, resorts or casinos.

About Springer-Miller Systems

SMS|Host

We understand the hopsitality industry better than anyone which gives us the ability to meet the demands of multiple different markets. Whether you are detination resort, mountain & ski resort, golf resort, condo-timeshare hotel, beach resort, destination spa resort, city center hotel or a hotel & resort spa; our solutions can take your property to the next level. We are comitted to empowering our customers to provide an excellent guest experience through seamless solutions.

Page 3: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

Property Management System

SMS|Host

A truly dynamic, fully-integrated and complete property management suite of solutions made for the hospitality industry. Backed by over 35 years of innovation, SMS|Host is the only solution your property needs to streamline operations and enhance efficiency.

ReservationsManagement

HousekeepingManagement

Multi-PropertyManagement

Detailed Reporting

200+Integrations

Front OfficeManagement

Activities Management

Online Booking

Mobile Capabilities

Page 4: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

SMS|Host Brochure

Exceed Guest Expectations

SMS|Host

Create, change, confirm and cancel reservations, check guests in and out, assemble packages on the fly, up-sell services from other revenue centers and much more. Customize the reservations system to best fit the needs of your properties to empower your staff to deliver exceptional customer service.

Reservations Management

Seamlessly integrate into the SMS|Host Hospitality Management System as online reservations flow in real-time from our online booking platform, WorldNXT, to the SMS|Host system. Allow WorldNXT to boost your online bookings and revenue without incurring transactions-based fees

Online Booking

With SMS|Host Anywhere, front-desk staff can check guests in and out with ease, all from a mobile device - reducing lines in the lobby and increasing guest satisfaction. With dual functionality for both customer facing and staff facing, you can run your operations from anywhere on your property.

Mobile Capabilities

Streamline your housekeeping staff communication and quickly customize a veriety of housekeeping services. This functionality is perfect for guests with special requests within a hotel. Also streamlines comunication between guests requests and housekeeping staff.

Housekeeping Management

Page 5: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

SMS|Host

Streamline Operations

SMS|Host

Detailed reporting in SMS|Host provides multiple features for accessing and printing reports, including creating a preset parameter, batch reporting, or running a custom R&R Report WriterTM report. Reports in SMS|Host have been developed to meet the needs of your hotel or resort, resulting in a library of over 500 to choose from

Detailed Reporting

Premium front office technology that enables your staff to find information and customer reporting quickly. Choose and customize exactly what you need including lodging reservations, room details, baggage tracking, spa appointments, golf tee times, dining reservations and third-party activities.

Front Office Management

Centralize guest infromation, make reservations across all connected properties and consolidate operations within a single integratd property management system. Let us help you manage your multiple properties with ease by simlpifying reporting, procedures and more.

Multi-Property Management

Track and schedule multiple recreational facilities and resources within SMS|Host from anywhere on your property. Whether that is golf activities, third-party excursions or spa treatments. Fully integrated with your point-of-sale system and comprehensive employee comission tracknig and reporting.

Activities Management

Page 6: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

Booking groups is essential when it comes to maximizing occupancy. Our large selection of partners will help you effectively manage and qualify leads, book event function spaces and more.

Accounting

Secure Payments Revenue Management Distribution System

Partner Integrations

SMS|Host Brochure SMS|Host

With so many systems powering today’s hotels and resorts, interoperability between them is key for smooth and efficient operations. Behind the scenes, your property management system simultaneously talks to many different systems to seamlessly operate your hotel. Springer-Miller Systems is proudly partnered with over 200 industry leading solutions to help optimize your hotel operations to exceed quest expectations.

Point-of-Sale

Retail Inventory

Business Intelligence

E-Marketing

In-Room Services

Concierge

Gift Cards

Our strong integration with your choice of a revenue management solution will allow your business to grow seamlessly. Take charge of your business’ future.

We partner with the best to assure that your guest’s information is safe and secure. We make sure each payment process is simplified, minimizing the complexity and burden of PCI-DSS.

Door Locks

Energy Management

Guest Response

Sales and Catering

Page 7: Who We Are Who We Serve - Premium Hospitality Solutions ... · Who We Are Who We Serve Springer-Miller Systems provides premier software solutions for the finest hotels, resorts and

SMS|Host

Energy Management BROCHURETo learn more about SMS| Hostplease contact or visit:

www.springermiller.com

[email protected]