what's your story? introduction to social media strategy for artists & arts organisations

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SOCIAL MEDIA WHAT’S YOUR STORY? Stuart Buchanan, The Nest. www.wearethenest.com.au

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Originally presented at Underbelly Arts Festival, Cockatoo Island, Sydney, July 2011Introduction: "Getting into Facebook, Twitter and blogging is only half the story – what do you do once you’re there? How do you, as an artist, make good use of these tools to tell the full story? Stuart Buchanan has worked with a multitude of key arts organisations, both here and overseas, helping them to make the most of the web and social media. In this highly practical session, he introduces various ways to help you along the path towards social media enlightenment."

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Page 1: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SOCIAL MEDIA WHAT’S YOUR STORY?

Stuart Buchanan, The Nest.www.wearethenest.com.au

Page 2: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

(WHAT IS SOCIAL MEDIA?)

Page 3: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

flickr img by sharynmorrow

SOCIAL

Page 4: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

flickr img by sharynmorrow flickr img by steve rhodes

SOCIAL MEDIA

Page 5: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

flickr img by sharynmorrow flickr img by steve rhodes

SOCIAL MEDIA

Page 6: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations
Page 7: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHICH ADVERTISING CAN BE TRUSTED?

Personal Recommendations

Consumer reviews posted online

Brand websites

Editorial Content

Brand Sponsorships

TV

Newspaper

Magazine

Outdoor

Radio

E-Newsletters

Ads Before Movies

0 15 30 45 60 75

Nielsen, July 2009

Page 8: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

AUSTRALIA COUNCIL FOR THE ARTSCONNECTING THE ARTS RESEARCH, JUNE 2011

Internet plays a key role in event awareness for 40% of arts attenders, more than TV, Radio or Outdoor.

Most used online awareness tools:Email newsletter (53%) highest skew for 55+

Ticket Outlet Website (35%) highest skew for 18-24+ for theatre & live music

Referral Email from Friend (28%) highest skew for 25-34+

Search Engine (27%) highest skew for 18-24+

Facebook (26%) highest skew for 18-24+ & highest skew for live music

Venue Web Site (20%)Arts Organisation Web Site (17%)

Online most used in the attendance journey for:Research (75%)Planning (71%)Post-event Sharing / Discussion (66%)

Page 9: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 10: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 11: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 12: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 13: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 14: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 15: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 16: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

SPOT THE DIFFERENCE:

Page 17: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The daughter of a dancer mother, Dannii found the spotlight early and discovered a passion for entertaining that has never faded.

After early soap opera appearances, including Home and Away, a string of chart hits in the early 90s (Love And Kisses, Success, Jump To The Beat, Baby Love, This Is It . . .) launched Dannii as an established pop singer before she then re-invented herself as one of the world's most popular female dance acts.

Most recently, she has found a new army of loving fans as a judge on The X Factor, where she has charmed audiences with her sincerity, compassion and warmth. Her recent emotional Piers Morgan interview was watched by a record-breaking six million viewers.

In this very personal and uplifting autobiography, Dannii talks openly for the first time about the highs and lows of her 30 year career; her marriage and subsequent divorce to Julian McMahon; the trials and tribulations of her role as an X Factor judge; her relationship with sister Kylie and, of course, becoming a mother.

Explosively revealing, Dannii Minogue: My Story is set to be the autobiography of the year.

Page 18: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The daughter of a dancer mother, Dannii found the spotlight early and discovered a passion for entertaining that has never faded.

After early soap opera appearances, including Home and Away, a string of chart hits in the early 90s (Love And Kisses, Success, Jump To The Beat, Baby Love, This Is It . . .) launched Dannii as an established pop singer before she then re-invented herself as one of the world's most popular female dance acts.

Most recently, she has found a new army of loving fans as a judge on The X Factor, where she has charmed audiences with her sincerity, compassion and warmth. Her recent emotional Piers Morgan interview was watched by a record-breaking six million viewers.

In this very personal and uplifting autobiography, Dannii talks openly for the first time about the highs and lows of her 30 year career; her marriage and subsequent divorce to Julian McMahon; the trials and tribulations of her role as an X Factor judge; her relationship with sister Kylie and, of course, becoming a mother.

Explosively revealing, Dannii Minogue: My Story is set to be the autobiography of the year.

YOUR STORY IS MUCHMORE INTERESTING

Page 19: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The daughter of a dancer mother, Dannii found the spotlight early and discovered a passion for entertaining that has never faded.

After early soap opera appearances, including Home and Away, a string of chart hits in the early 90s (Love And Kisses, Success, Jump To The Beat, Baby Love, This Is It . . .) launched Dannii as an established pop singer before she then re-invented herself as one of the world's most popular female dance acts.

Most recently, she has found a new army of loving fans as a judge on The X Factor, where she has charmed audiences with her sincerity, compassion and warmth. Her recent emotional Piers Morgan interview was watched by a record-breaking six million viewers.

In this very personal and uplifting autobiography, Dannii talks openly for the first time about the highs and lows of her 30 year career; her marriage and subsequent divorce to Julian McMahon; the trials and tribulations of her role as an X Factor judge; her relationship with sister Kylie and, of course, becoming a mother.

Explosively revealing, Dannii Minogue: My Story is set to be the autobiography of the year.

USE SOCIAL MEDIA TO TELL YOUR STORY

Page 20: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

Page 21: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

You want to create a personal connection through your work.

Page 22: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

Your story never ends.

You want to create a personal connection through your work.

Page 23: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

Your story never ends.

You want people to keep reading.

You want to create a personal connection through your work.

Page 24: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

Your story never ends.

One project = one chapter.

You want people to keep reading.

You want to create a personal connection through your work.

Page 25: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHY STORYTELLING?

Your story never ends.

One project = one chapter.

You want people to keep reading.

The whole story is more interestingthan a single chapter.

You want to create a personal connection through your work.

Page 26: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT’S YOUR STORY?

Page 27: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT’S YOUR STORY?

flickr img by silvertrace

NARRATIVE:WHERE DID YOU COME FROM?

HOW DID YOU GET HERE? WHY DID YOU TAKE THIS PATH?

WHERE ARE YOU GOING?

Page 28: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT’S YOUR STORY?

flickr img by sharynmorrow

CHARACTER:WHO ARE THE PERSONALITIES?

WHAT DO THEY LIKE? WHAT DO THEY NOT LIKE?

WHAT SORT OF PERSON ARE THEY?

Page 29: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT’S YOUR STORY?

flickr img by yume photo

VOICE:WHO’S TALKING?

WHAT DO DOES THEIR VOICE SOUND LIKE?

Page 30: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT’S YOUR STORY?

READERS:WHO’S READING?

WHAT DO THEY WANT TO KNOW? HOW MIGHT THEY INTERACT?

Page 31: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

A story has many chapters.

Page 32: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

A story has many chapters.

CHAPTER CHAPTERCHAPTER

Page 33: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

A story has many chapters.

A chapter has many scenes.

CHAPTER CHAPTERCHAPTER

Page 34: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

CHAPTER

SCENE

SCENE

SCENE

SCENE

SCENE

A story has many chapters.

A chapter has many scenes.

CHAPTER

SCENE

SCENE

SCENE

SCENE

SCENE

CHAPTER

SCENE

SCENE

SCENE

SCENE

SCENE

Page 35: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

What’s in a scene?

Page 36: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

What’s in a scene?

Page 37: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

What’s in a scene?

Groundswell by Charlene Li and Josh Bernoff

(Harvard Business School Press / Forrester, 2008)

Page 38: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

What’s in a scene?

Page 39: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

LISTENING gaining insight into the context & expectations.

What’s in a scene?

Page 40: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

TALKING generating awareness and visibility of the basics

LISTENING gaining insight into the context & expectations.

What’s in a scene?

Page 41: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

TALKING generating awareness and visibility of the basics

LISTENING gaining insight into the context & expectations.

SUPPORTING practical help & assistance for audience

What’s in a scene?

Page 42: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

TALKING generating awareness and visibility of the basics

LISTENING gaining insight into the context & expectations.

SUPPORTING practical help & assistance for audience

EMBRACING feedback, suggestions, help via crowd-sourcing

What’s in a scene?

Page 43: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FIVE WAYS TO USE SOCIAL MEDIA.

TALKING generating awareness and visibility of the basics

LISTENING gaining insight into the context & expectations.

SUPPORTING practical help & assistance for audience

EMBRACING feedback, suggestions, help via crowd-sourcing

ENTHUSING inspire & entertain + critical insights & ideas

What’s in a scene?

Page 44: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

A chapter has many scenes.

All the interesting things you’re doing at

Underbelly.

Background to UB / what are people talking

about?

The project, the participants, the rationale.

Where, when, how?

Get help, solicit feedback and thoughts.

(1) Inspiration & Genesis

(2) Documentation & outcomes.

CHAPTER

SCENE

SCENE

SCENE

SCENE

SCENE

LISTENING

TALKING

SUPPORTING

EMBRACING

ENTHUSING

FIVE WAYS TO USE SOCIAL MEDIA

Page 45: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The whole story is more interestingthan a single chapter.

Page 46: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The whole story is more interestingthan a single chapter.

CHAPTER

Page 47: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The whole story is more interestingthan a single chapter.

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

Page 48: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

The whole story is more interestingthan a single chapter.

MY STORYby YourName

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

CHAPTER

Page 49: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

TELLING YOUR STORY

Page 50: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

THE NARRATIVE:Use a blog to house your main narrative - all the chapters can be collected as categories or tags.

TELLING YOUR STORY

Page 51: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

THE NARRATIVE

TELLING YOUR STORY

CHAPTERS & SCENES:Embellish the story with photos, videos & audio using free services.

Page 52: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

THE NARRATIVE

TELLING YOUR STORY

CHAPTERS & SCENES

PROMOTE THE STORY:Create a Facebook Page linked to your blog. Start engaging on Twitter.

Page 53: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

THE NARRATIVE

TELLING YOUR STORY

CHAPTERS & SCENES

PROMOTE THE STORY

LOCATE THE STORY:Ground yourself with Foursquare & Instagram

Page 54: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

THE NARRATIVE

TELLING YOUR STORY

CHAPTERS & SCENES

PROMOTE THE STORY

LOCATE THE STORY

Page 55: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT WILL IT ALL COST?

Page 56: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT WILL IT ALL COST?

flickr img by OldOnliner

HOSTING $0 - $400 per year

DOMAIN NAMES $20 per year

flickr img by heartfelthandmade

Page 57: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FLICKR $0 for Standard$25 for ‘Pro’ account

VIMEO $0 for Standard$50 for ‘Pro’ account

SOUNDCLOUD $0 for Standardfrom $25 for ‘Pro’ account

WHAT WILL IT ALL COST?

Page 58: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT WILL IT ALL COST?

FLIP HD VIDEO$200

ZOOM AUDIO $250

CANON 550D $1200 YOUR PHONE

$?

Page 59: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

flickr img by matthew masin

WHAT WILL IT ALL COST?

Page 60: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

HOW DO I KNOW IF IT WORKED?

Page 61: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

HOW DO I KNOW IF IT WORKED?

Page 62: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

HOW DO I KNOW IF IT WORKED?

Page 63: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

BRINGING IT ALL TOGETHER

Page 64: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

BRINGING IT ALL TOGETHER

Page 65: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?THINK ABOUT YOUR STORY & YOUR MESSAGES

BRINGING IT ALL TOGETHER

Page 66: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

BRINGING IT ALL TOGETHER

Page 67: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

KNOW YOUR AUDIENCE

BRINGING IT ALL TOGETHER

Page 68: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

HOW WILL YOU SAY IT?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

KNOW YOUR AUDIENCE

BRINGING IT ALL TOGETHER

Page 69: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

HOW WILL YOU SAY IT?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

CONTENT THROUGH WORDS, PICTURES, VIDEOS, SOUND

KNOW YOUR AUDIENCE

BRINGING IT ALL TOGETHER

Page 70: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

HOW WILL YOU SAY IT?

WHERE WILL YOU SAY IT?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

CONTENT THROUGH WORDS, PICTURES, VIDEOS, SOUND

KNOW YOUR AUDIENCE

BRINGING IT ALL TOGETHER

Page 71: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

WHAT IS IT YOU WANT TO SAY?

HOW WILL YOU SAY IT?

WHERE WILL YOU SAY IT?

WHO WILL YOU SAY IT TO?

THINK ABOUT YOUR STORY & YOUR MESSAGES

CONTENT THROUGH WORDS, PICTURES, VIDEOS, SOUND

BLOG, FACEBOOK, TWITTER, YOUTUBE etc

KNOW YOUR AUDIENCE

BRINGING IT ALL TOGETHER

Page 72: What's Your Story?  Introduction to Social Media Strategy for Artists & Arts Organisations

FOR MORE INFO & IDEAS, VISIT www.wearethenest.comEMAIL [email protected]