what's new app portal 2016 & introducing app broker for servicenow

© 2016 Flexera Software LLC. All rights reserved. | Company Confidential1

Universal Enterprise App Store: The Best of Both Worlds

App Portal 2016 Enterprise Edition App Broker for ServiceNow™


Todays Presenters

[email protected]

Timothy DavisProduct Marketing ManagerFlexera Software

Jason SnookProduct ManagerFlexera Software

[email protected]

@TimothyToday

@Jason_snook


Increase Savings

Improve the User Experience


Why This Release Matters More IT savings - Optimizes license consumption for desktop applications, reduces initial license purchases, true-up and renewal costs

Less Friction - Offers employees easier access to the store and express check out

Tighter Integration with ServiceNow™- License governance and automated deployment for ServiceNow

>> To watch this webinar on demand now click here <<

http://learn.flexerasoftware.com/LP=1977?utm_medium=social&utm_source=blog_(if_different_domain,_denote)&utm_campaign=ARBlog&utm_id=ARBlog


APP PORTAL 2016 ENTERPRISE EDITION




Is a License Required?Organizations often purchase additional licenses, even when they have usage rights for the products which they already own.


License Entitlement Verification During Checkout • Checking Product Use Rights for each app request ensures you only

purchase new software licenses when needed.

• The following are considered to determine if license consumption is required:– Upgrade– Downgrade– Right of second use– Exemption


Can Employees Access the App Store from Anywhere?Access to enterprise app store services should not be restricted or limited from where employees can get access.


Authentication Support for Corporate Single Sign-on

• Provide App Portal services to employees where they work, whether in the office or on the road and further reduce barriers to adoption.

• New support for corporate single sign-on and alternative authentication models:– Security Assertion Markup Language (SAML) 2.0– Open Standard Authentication (OAuth) 2.0– OpenID authentication


Do employees pass over the enterprise app store in favor of faster but riskier public options?


Expedited checkout

• With the New Install Now button a user can auto-generate a request for a single item, bypassing the checkout experience altogether.

• Reduces friction in service delivery• Improves the user experience.


Do Application Administrators Require Full System Rights to Maintain Their List of Available Applications?


More Granular Control of Security

• Centralized catalog management functions• Rights for catalog administrators or application owners can be limited


Can Flexera Software Provide License Governance and Automation for ServiceNow Service Portal?




App Broker 2016 for ServiceNow™ServiceNow user experience with Flexera governance and automation

• Define the list of authorized software, which is automatically published to the ServiceNow Catalog

• Employees submit requests using the ServiceNow Service Portal

• A ServiceNow™ Orchestration Activity Pack enables– Advance license check and license reservation.– Software delivery to device types that most companies manage today.




App Broker for ServiceNow™ - Extends ServiceNow™ to provide a definitive list of software services, enable software license governance and optimization, and accelerate the fulfillment of requests to any device.

Maintain ServiceNow™ Service Catalog

Automate License Governance and

Optimization

Automate Software Installation

A single service portal for all requests Snap-in to ServiceNow™ environment Maintain an authorized software list

Insight on application trends & adoption Understand service level compliance Identify bottlenecks in service workflow

Perform advanced license check Reserve available licenses Harvest unused software through

automated reclamation

Evaluate product use rights Easily remove unmanaged apps with

Smart Uninstall

Connects to: System Center Config Manager VMware AirWatch Casper Suite Symantec Client Management (Altiris)

Monitor installation process and create Incident when installation fails

Provision cloud apps like Office 365, Box, and Salesforce


App BrokerServiceNow ServiceNowOrchestration

On-prem. Cloud

FlexNet Manager

Office365

Salesforce

Box

other…

Cloud Apps

Mac Tablet Mobile PC

Managed Systems

ConfigMgr

Casper

AirWatchAltiris

Deployment Systems

ApproversEmployees


WHAT DOES THIS LOOK LIKE?




Service Catalog Management


Software Services in ServiceNow


Summary• App Portal 2016

– Checks product-use rights to ensure new software licenses are only purchased when needed

– Greater accessibility for employees on-the-go from locations outside of the corporate network or VPN

– Install Now button for faster check out process that reduces friction and delivers a better user experience

• App Broker for ServiceNow– Extends the power of the Service Catalog and Service Portal– Improves efficiency and reduces costs– Maintains continual license compliance– Automates software deployment and reclamation


Next Steps

1 Learn more: www.flexerasoftware.com/app-portalwww.flexerasoftware.com/app-broker

Contact your Flexera representative or Business Partner North America: 800-809-5659 Europe, Middle East & Africa: +44 (0) 870 873 6300 Asia-Pacific: +61 3 9895 2000

23

Get the eBook: Requirements for Selecting a Universal Enterprise App Store http://learn.flexerasoftware.com/AR-WP-Requirements-Selecting-Universal-App-Store


http://www.flexerasoftware.com/app-portal

http://www.flexerasoftware.com/app-broker

http://learn.flexerasoftware.com/AR-WP-Requirements-Selecting-Universal-App-Store

http://learn.flexerasoftware.com/AR-WP-Requirements-Selecting-Universal-App-Store


what's new app portal 2016 & introducing app broker for servicenow

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