what makes crm software solutions fail to achieve their goals?
TRANSCRIPT
TOP 7 REASONS
CRM SOFTWARE SOLUTIONS ARE UNABLE TO FULFIL THEIR OBJECTIVES
CRM SOFTWARE SOLUTIONS
The window to the future
Best way to retain your customer loyalty and garner best of profits
The key mantra behind keeping your customer yours forever
ARE CRM SOFTWARE SOLUTIONS FAILING TO ACHIEVE SUCCESS?
Years of research have consistently shown that CRM solutions fail between 30% and 60% of the time
Unable to fulfill the objectives set
Enterprises have been trying hard to follow CRM best practices to help them leverage the optimum out of it
7 UNBLEMISHED REASONS WHY
CRM SOFTWARE SOLUTIONS FAIL TO SUCCEED
UNCLEAR OBJECTIVES
POOR PROJECT MANAGEMENT
INCREASE IN REQUIREMENTS
USER CONFRONTATION
INADEQUATE LEADERSHIP
ABSENCE OF ORGANIZED PROJECT IMPLEMENTATION
INSUFFICIENT TRAINING & SUPPORT
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Encompasses enterprise workflow for sales, service and maintenance teams, dealers and distribution channels
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