what i've learned from sales

42
What I’ve learned from Sales

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Post on 29-Nov-2014

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Marketing


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Lessons from a whole career in Sales

TRANSCRIPT

Page 1: What I've Learned From Sales

What I’ve learned from Sales

Page 2: What I've Learned From Sales

No company can survive without Sales

Page 3: What I've Learned From Sales

Convince yourself

before convincing others

Page 4: What I've Learned From Sales

Talk in present (tense), not past, neither conditional

Page 5: What I've Learned From Sales

Look for what’s

keeping your prospect’s

from sleeping at night

Page 6: What I've Learned From Sales

Ask yourself

what’s in it for the other

person?

Page 7: What I've Learned From Sales

…and play with it

Page 8: What I've Learned From Sales

Ask your prospect what’s their principal selection factor? 

Page 9: What I've Learned From Sales

Make the difference between

features,

avantages &

benefits

Page 10: What I've Learned From Sales

Benefits make the price go away

Page 11: What I've Learned From Sales

Don’t apologize when approaching or cold calling someone

Page 12: What I've Learned From Sales

Remember your

interlocutor’s name

Page 13: What I've Learned From Sales

…and repeat it

Page 14: What I've Learned From Sales

Figure out

WHO’s influencing

your interlocutor’s decision

Page 15: What I've Learned From Sales

Be honest & sincere

Page 16: What I've Learned From Sales

Use humour & enjoy yourself

Page 17: What I've Learned From Sales

Listen & pay attention

Page 18: What I've Learned From Sales

Be confident & persuasive

Page 19: What I've Learned From Sales

Make your prospect

feel important

Page 20: What I've Learned From Sales

When talking to a group, make sure every member is involved in the conversation

Page 21: What I've Learned From Sales

When you’re wrong,

admit it

Page 22: What I've Learned From Sales

Don’t interrupt

Page 23: What I've Learned From Sales

Put yourself in your prospect’s shoes

Page 24: What I've Learned From Sales

Don’t talk bad about a competitor

Page 25: What I've Learned From Sales

Embellish your speech with images

Page 26: What I've Learned From Sales

Start with your highest offer; thus the second one will be

more easily accepted

Page 27: What I've Learned From Sales

Reformulate your prospect’s questions to

confirm

Page 28: What I've Learned From Sales

Don’t answer by a simple !

« yes » or « no »

Page 29: What I've Learned From Sales

Mention your satisfied

customers’ testimonials to prove a point

Page 30: What I've Learned From Sales

Talk to your prospect as if he was

already owning the product

Page 31: What I've Learned From Sales

whyAsk them would you sell to them

Page 32: What I've Learned From Sales

Explain why it’s better to buy from you NOW

Page 33: What I've Learned From Sales

Take your body language very seriously

Page 34: What I've Learned From Sales

…and mimic your prospect’s

Page 35: What I've Learned From Sales

Keep eye contact

Page 36: What I've Learned From Sales

Make your offers time-limited

Page 37: What I've Learned From Sales

Embrace a push/pull strategy to tease your audience

Page 38: What I've Learned From Sales

If cost is a problem,reduce it to daily amount

Page 39: What I've Learned From Sales

If possible, mention

important people using or talking about

your product

Page 40: What I've Learned From Sales

Sum up benefits before signing contract

Page 41: What I've Learned From Sales

Call your clients

after they purchase from you