what i've learned from sales
DESCRIPTION
Lessons from a whole career in SalesTRANSCRIPT
What I’ve learned from Sales
No company can survive without Sales
Convince yourself
before convincing others
Talk in present (tense), not past, neither conditional
Look for what’s
keeping your prospect’s
from sleeping at night
Ask yourself
what’s in it for the other
person?
…and play with it
Ask your prospect what’s their principal selection factor?
Make the difference between
features,
avantages &
benefits
Benefits make the price go away
Don’t apologize when approaching or cold calling someone
Remember your
interlocutor’s name
…and repeat it
Figure out
WHO’s influencing
your interlocutor’s decision
Be honest & sincere
Use humour & enjoy yourself
Listen & pay attention
Be confident & persuasive
Make your prospect
feel important
When talking to a group, make sure every member is involved in the conversation
When you’re wrong,
admit it
Don’t interrupt
Put yourself in your prospect’s shoes
Don’t talk bad about a competitor
Embellish your speech with images
Start with your highest offer; thus the second one will be
more easily accepted
Reformulate your prospect’s questions to
confirm
Don’t answer by a simple !
« yes » or « no »
Mention your satisfied
customers’ testimonials to prove a point
Talk to your prospect as if he was
already owning the product
whyAsk them would you sell to them
Explain why it’s better to buy from you NOW
Take your body language very seriously
…and mimic your prospect’s
Keep eye contact
Make your offers time-limited
Embrace a push/pull strategy to tease your audience
If cost is a problem,reduce it to daily amount
If possible, mention
important people using or talking about
your product
Sum up benefits before signing contract
Call your clients
after they purchase from you
Share your impressions, comments & secrets:
Jérémie Lorrain Co-Founder of nail art company Úñica.
French, Fashionista, Blogger, Entrepreneur, Businessman, Model, Salesperson, Ambitious,
Open-minded, People & Opportunity-Oriented.