what is ucd ?

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User Centric Design Presenter : Baidurjya Sinha November 10, 2009 https:// twitter.com/TatanSinha www.uxtree.in

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Introduction to User Centric Design

TRANSCRIPT

Page 1: What is UCD ?

User Centric Design

Presenter :

Baidurjya Sinha

November 10, 2009

https://twitter.com/TatanSinha

www.uxtree.in

Page 2: What is UCD ?

User Centric design Approach

User-centered design tries to optimize the user interface around how people can, want, or need to work, rather than forcing the users to change how they work to accommodate the software designers / developers approach.

Page 3: What is UCD ?

Why User Centric Design?

• The product is to be used by Users not us.• The Users are expected to be master in their own work

not the product.

Page 4: What is UCD ?

User behavior

• We Wish our users to behave like this…..

• Reads the Manual before starting• Extremely careful.• Systematic.• Does in detail

Page 5: What is UCD ?

But they behave like this...

• Impatient.• Avoid reading Texts.• Directly navigate.• Wants quick results.

Page 6: What is UCD ?

Our Challenge ?

• To make our product in accordance the User behavior within the existing Technology.

Page 7: What is UCD ?

Our Approach?

• Define success ?

Should look attractive

Designer

My Code should compile.

Developer

Tester

Defect free Product

Page 8: What is UCD ?

Common Approach

• Reports from Users.

• Reports evaluating current design by experts.

• User interface Testing by External Team.X

Page 9: What is UCD ?

• UX design problems are symptomatic of organizational awareness.

• Need to cure the disease ,not the Symptom.

Problem Area

Page 10: What is UCD ?

Some fun

Page 11: What is UCD ?

Suggested Approach

Usability in all forms for all. Usability in Design. Usability in Development. Usability in Testing.

All should understand Users and Users Tasks.

Page 12: What is UCD ?

Usability Process

Usability Evaluation

feedback

Redesign

Issues

User

Refer

Gap

s

Page 13: What is UCD ?

Usability in Testing Process (QASS)

Requirement for Usability in Testing.– For issues that does not pass the normal Usability cycle.– For validation of development with Design.– Ensure no major Usability bug go into release.– Part of normal testing process.

Current State– Has been introduced in DataFlow and Stratus.– Already multiple bugs reported.– Plan to introduce in few other projects.– Guideline checklist formed.

Page 14: What is UCD ?

• Understand User Tasks.• Make a Guideline checklist.• Create a Usability bug type in Bug tracking tool.

• Need to understand Bug categorization.

How it can be done

Page 15: What is UCD ?

Understand User Tasks

Task based Approach

TasksActions

Page 16: What is UCD ?

Q & A

What can be done if there is an Usability Major defect during the last testing cycle.