ANSWERING SERVICE

Choose The Right Answering Service For Your Business Today.

THE

OF AN3 MAJOR BENEFITS

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CALLS ARE HANDLED EFFICIENTLY

SOURCES:

http://operationstech.about.com/od/glossary/g/AnswerService.htmhttp://www.centratel.com/the-difference-between-an-answering-service-and-a-call-center/http://www.sound-tele.com/blog/telephone-answering-services-specialize-in-many-vertical-marketshttp://www.bennettanswering.com/3-major-benefits-of-using-a-live-telephone-answering-service/

APPOINTMENTS ARE SCHEDULED

EASILY

CALLS ARE STILL ANSWERED AFTER

OFFICE

COMMERCIAL PROPERTY MANAGEMENT

HVAC SERVICE

LEGAL

FUNERAL SERVICE

TOWING COMPANY

MEDICAL

PLUMBING CONTRACTOR

VETERINARIAN

LANDSCAPING

PARKING LOT

A 24/7 SERVICE

INSPECIALIZES DIFFERENT MARKETS----------------------------------

MEDICAL

THE DIFFERENCE BETWEEN AN

AND A

ANSWERING SERVICE CALL CENTER

Answering Service

May I have your first and last name please? Please provide your good contact number? And when is the

best time to call?

Call Center Service

Small but complex

Requires timely and critical decision making

They involve additional steps beyond simple information gathering

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Requires information-gathering protocol

Pre-determined and straightforward

Never urgent

InfoInformation is delivered fast, automated, and requires little decision making

Call center accounts

Your order has been processed and your order # is 128545. Please be sure to call us if you have any

questions.

“HELLO…WHAT IS AN

ANSWERING SERVICE?”An answering service is provided by a third party that is contracted with for a predefined period of time. Instead of getting a machine and leaving a message, your callers will be able to talk with a real person. This gives you the ability to triage calls after-hours and the answering service will make the decision to contact

you immediately or take a message.