Do you need Emotional Intelligence?

Hazel McCallum

What is EI?

• Self regard• Positive regard for others• Self awareness• Awareness of others

Self AwarenessSelf

Management

Relationship Management

Social Awareness

EI

Advantages of increasing EI

• Reduced stress levels• Decision making• Improved career prospects• Managing change • Better relationships • Effective communication• Stronger empathy skills• Feeling confident and positive

5

Self Awareness

‘A man is but the product of his thoughts. What he thinks, he becomes’. Mahatma Gandhi

• Being aware of our thoughts• How they affect our actions• How they make us feel• In touch with our values

6

Self Management - emotions

• Anger• Love• Surprise• Disgust• Shame• Sadness • Fear • Enjoyment

We can’t change what we

don’t notice

7

Social awareness

Empathy• Creating resonance and rapport–Awareness of others’ feelings–Reading non verbal clues–Respecting others’ feelings–Active listening

8

Relationship management

• What are your boundaries?

• Be clear about them

• Be assertive / communicate

• Manage your time – delegate

• Learn to say ‘No’

Takeaway

• Emotional Intelligence can be increased• Huge benefits – personal and professional• Our emotions drive everything we do– Emotions drive our thoughts– Our thoughts drive our actions

If you change the way you look at somethingthe thing you look at will change!

Want to know more …

Contact me now onhazel@movingonupcoaching.com

Or visit my websitehttp://movingonupcoaching.com

Or cotact me via linkedinhttps://uk.linkedin.com/in/hazelmccallum