what 2016 holiday shopping trends mean for 2017 social ecommerce
TRANSCRIPT
Agenda
• Introductions • Social Media + Shopping • Holiday 2016 Wrap-Up • 5 Social Shopping Trends • Q&A (+ Special Guest)
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Robyn Showers Director of Content Marketing, Tracx
• 5+ Years Of Social Media Marketing Experience
• Helped Build Social Team At Hubspot
• Managed 1.5 Billion Strong Audience
• Avid Online Shopper
#SeasonsTweetingsWho the heck am I?
All-in-one social media platform helps brands listen, analyze, engage & publish.
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Social Media +
Shopping
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97%of the global online
population uses the internet to shop. Source: Global Web Index
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2/3More than
of U.S. consumers say social media influences their
shopping behavior.
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How are consumers using social media to shop?
Discovery
Deals & Discounts
Gift Inspiration
Direct Purchases
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Social is driving a much bigger increase in retail traffic
than any other online channel.
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Holiday 2016 Social
Shopping Wrap-Up
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Top 5 Online Shopping Days Holiday 2016
Conversation Analysis
Day Desktop Spending ($Millions)
Cyber Monday (Nov. 28) $2,671
Tuesday, Nov. 29 $2,207
Black Friday (Nov. 25) $1,970
Friday, Dec. 9 1,688
Green Monday (Dec. 12) 1,621
#SeasonsTweetingsHoliday 2016 Wrap-Up
$63.1 billion Desktop Online Holiday Sales
Source: comScore
Conversation Analysis #SeasonsTweetingsHoliday 2016 Wrap-Up
Source: Tracx
#BlackFriday Still Bigger Than #CyberMonday Overall, But Cyber Monday (Naturally) Bigger Online
5 Social Shopping
Trends
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Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Tracx
1 Instagram is far and away the largest driver of engagement for holiday shopping.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
2 Amazon was the big winner of the 2016 holiday shopping season with 38% of total online sales.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
3 Brick-and-mortar retail isn’t dead, and social media is driving more of it.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
4 Social media is more effective for discovery than direct purchases.
Conversation Analysis #SeasonsTweetings5 Social Shopping Trends
Source: Slice Intelligence, Tracx
5 Mobile is the future of driving both online and offline purchases through social.
$Cyber Monday
was the first EVER
$1 billion shopping day
on mobile.
Q&A
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Rebecca LombardoDirector of Strategic Services, Tracx
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Thank you!
Additional ResourcesRequest a Demo Sears Case Study Social ROI Template + Ebook
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