webinar: what is the right price? the tipping point of price and perceived value

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Gerard Loosschilder CMethO Ellen Lueb Project Manager Abigail Joffre Today’s webinar host #SKIMwebinar Share your thoughts online: What is the right price? The tipping point of price and perceived value

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Setting the right price is vital, because price is a key marketing lever and it expresses brand value in a competitive context. The question is: how far can the brand increase prices while securing revenue? The answer is: up to the point where the price change is no longer offset by the perceived value of the product or service. The tipping point depends on the brand's and product's price elasticity. The brand can only raise prices without being penalized if elasticity is low. The key is to focus on setting the right price in balance with the brand's value. Gerard and Ellen explore SKIM's recent meta-analysis of over 200 pricing studies, providing valuable insights on how to achieve that balance. For more information about SKIM's webinars, visit www.skimgroup.com/webinars.

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Page 1: Webinar: What is the right price? The tipping point of price and perceived value

Gerard Loosschilder

CMethO

Ellen Lueb

Project Manager

Abigail Joffre

Today’s webinar host

#SKIMwebinar

Share your thoughts online:

What is the right price?

The tipping point of price and perceived value

Page 2: Webinar: What is the right price? The tipping point of price and perceived value

Brand resilience = Price elasticity

2

The brand’s ability to withstand

price increases without losing revenue

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 3: Webinar: What is the right price? The tipping point of price and perceived value

How far can we increase our prices?

3

We can increase our prices up to the point …

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 4: Webinar: What is the right price? The tipping point of price and perceived value

How far can we increase our prices?

… where the change of price is no longer offset by the perceived

value of the product or service

4 SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 5: Webinar: What is the right price? The tipping point of price and perceived value

Price Elasticity is the slope of the price-demand curve

5

Price

De

ma

nd

Revenue

Δ Demand ((D2-D1)/D1)

Δ Price ((P2-P1)/P1) PS =

P2 P1

D2

D1

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 6: Webinar: What is the right price? The tipping point of price and perceived value

Two rules of thumb concerning up-price elasticity values:

If -1 < PE < 0, brand resilience is high and the business benefits

If -∞ < PE < -1, brand resilience is low and the business suffers

6

Low price elasticity A price change causes

a small change in demand,

indicating high brand resilience

High price elasticity A price change causes

a big change in demand ,

indicating low brand resilience

Price

D

em

an

d

Price >

Revenue <

-∞ < PE < -1

D

em

an

d

Price >

Revenue >

Price

-1 < PE < 0

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 7: Webinar: What is the right price? The tipping point of price and perceived value

Two rules of thumb concerning up-price elasticity values:

If -1 < PE < 0, brand resilience is high and the business benefits

If -∞ < PE < -1, brand resilience is low and the business suffers

7

Low price elasticity A price change causes

a small change in demand,

indicating high brand resilience

High price elasticity A price change causes

a big change in demand ,

indicating low brand resilience

Low Lower Lowest

If PE is -1.00 -0.50 -0.33

And price is: 1.00€ 1.10€ 1.20€ 1.30€

Δ change 10% 20% 30%

Demand is: 10,000 9,000 9,000 9,000

Δ demand units -10% -10% -10%

Revenue is: 10,000€ 9,900€ 10,800€ 11,700€

Δ revenue -1% 8% 17%

Price sensitivity values

Base Price High Higher Highest

If PE is -1.00 -2.00 -5.00

And price is: 1.00€ 1.10€ 1.10€ 1.10€

Δ change 10% 10% 10%

Demand is: 10,000 9,000 8,000 5,000

Δ demand units -10% -20% -50%

Revenue is: 10,000€ 9,900€ 8,800€ 5,500€

Δ revenue -1% -12% -45%

Price sensitivity values

Base Price

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 8: Webinar: What is the right price? The tipping point of price and perceived value

8

Portfolio Architect

• Rooms represent

brands

• Floors represent

price tiers

• Demand can migrate

from room to room

and from floor to

floor taking the stairs

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 9: Webinar: What is the right price? The tipping point of price and perceived value

SKU-level price elasticity indicates how demand migrates

9

Base case

price

P

rice

If price

goes up…

… demand migrates to

several other SKUs

Price

scenario

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 10: Webinar: What is the right price? The tipping point of price and perceived value

Brand-level price elasticity indicates brand resilience

10

Base case

price

P

rice

If price

goes up …

… demand is more likely to migrate to SKUs within

the brand than between brands (PE Brand < PE sku )

Price

scenario

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 11: Webinar: What is the right price? The tipping point of price and perceived value

Line pricing is applied to mimic market reality

11

Base case

price

P

rice

Price

scenario

Prices go up together,

in a bandwidth

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 12: Webinar: What is the right price? The tipping point of price and perceived value

Unilever is more elastic than P&G and J&J so Unilever’s brand resilience is lower

Elasticity

to up-pricing

Brand

level PE

SKU

level PE

Unilever -1.1 -1.1

P&G -0.9 -1.0

Johnson & Johnson -0.6 -1.0

12

For a fair comparison, based on category “Personal care & hygiene” (Category includes: bar soap, body wash/lotion, deodorant, face cream, razor foam, shampoo & styling, feminine pads)

Higher

Lower

Lower Lower

Lower

Higher

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 13: Webinar: What is the right price? The tipping point of price and perceived value

We see the same for individual brands

Unilever Brand

level PE

Price

index

-0.9 87

-1.2 106

-1.5 65

13

P&G Brand

level PE

Price

index

-0.7 47

-0.7 248

-0.9 104

Price index = value share / volume share within “Personal care & hygiene” category

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 14: Webinar: What is the right price? The tipping point of price and perceived value

Tier effects in price elasticity Overall elasticity is higher in the mid tier

Elasticity

to up-pricing SKU level Brand level Price index

High -1.1 -0.9 104

Medium -1.0 -0.8 102

Low/Private -1.2 -1.0 84

14

Lower

Higher

Lower

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 15: Webinar: What is the right price? The tipping point of price and perceived value

Mean price elasticity values to up-pricing

Elasticity to

up-pricing

Brand

level PE

SKU

level PE

Price

index

Unilever -1.1 -1.1 88

P&G -0.9 -1.0 109

Johnson & Johnson -0.6 -1.0 87

15

For a fair comparison, based on category “Personal care & hygiene” (Category includes: bar soap, body wash/lotion, deodorant, face cream, razor foam, shampoo & styling, feminine pads)

Higher

Lower

Lower

SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 16: Webinar: What is the right price? The tipping point of price and perceived value

Mean price elasticity values to up-pricing

Elasticity to

up-pricing

Brand

level PE

% A&P

on revenue

Unilever -1.1 10.6%

P&G -0.9 12.0%

Johnson & Johnson -0.6 4.8%

16 SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 17: Webinar: What is the right price? The tipping point of price and perceived value

What to do with these Pricing Insights?

At low price elasticity

• A brand/SKU level up-price

elasticity value of -1 < PE < 0

• The market sees more value in

the brand and its products than

expressed by the price

• The brand can leverage the

value opportunity to move

closer to the tipping point

(short term opportunity)

At high price elasticity

• A brand/SKU level up-price

elasticity value of -∞ < PE < -1

• The market sees less value in

the brand and its products than

expressed by the price

• The brand should, or should

have, invested in the brand

(long term opportunity)

17 SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 18: Webinar: What is the right price? The tipping point of price and perceived value

Identifying the balance between price and value can be done using a simulator and optimizer

18 SKIM Webinar “What is the right price? The tipping point of price and perceived value”

Page 19: Webinar: What is the right price? The tipping point of price and perceived value

Gerard Loosschilder Chief Methodology Officer

[email protected]

@gloosschilder

Ellen Lueb Project Manager

[email protected]

Abigail Joffre [email protected]

+1 201 963 8430

@SKIMgroup

Go to www.skimgroup.com/webinars

for today’s presentation slides and more!

#SKIMwebinar

Share your thoughts online: