[webinar] how to increase conversions using emotional triggers

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Page 1: [Webinar] How to Increase Conversions Using Emotional Triggers
Page 2: [Webinar] How to Increase Conversions Using Emotional Triggers

Talia WolfFounder & CEOConversioner

Thank you for joining us!We’ll be starting in just a few minutes.

Ryan EngleyDirector of Customer Success

Unbounce

@TaliaGw @unbounce #unwebinar

How to Increase Conversions Using Emotional Triggers

Page 3: [Webinar] How to Increase Conversions Using Emotional Triggers

Webinar slides and recording will be emailed by the end of the week

Page 4: [Webinar] How to Increase Conversions Using Emotional Triggers

try.unbounce.com/for-emotional-triggers

Page 5: [Webinar] How to Increase Conversions Using Emotional Triggers

@ryan_engley @unbounce #unwebinar

Join our chat on Twitter

Ryan Engley

Director of Customer SuccessUnbounce

Page 6: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Join our chat on Twitter

Talia Wolf

Founder & CEOConversioner@TaliaGw

Page 7: [Webinar] How to Increase Conversions Using Emotional Triggers

HOW TO INCREASE CONVERSIONS USING

EMOTIONAL TRIGGERS

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NUMBERS AND STATISTICS

01

Page 9: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

63% of marketers optimize based on intuition

Marketingsherpa

Tweet this

Page 10: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Poor A/B testing methodologies are costing

online retailers up to $13bn a year in lost revenue

Econsultancy

Tweet this

Page 11: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

40% of visitors abandon a website that takes longer than 3

seconds to load

Adobe

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Page 12: [Webinar] How to Increase Conversions Using Emotional Triggers

THE EMOTIONAL SIDE OF THINGS

02

Page 13: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

We buy better versions of ourselves

Page 14: [Webinar] How to Increase Conversions Using Emotional Triggers

Marketing isn’t a battle of products it’s a battle of

perceptions

Jack Trout

@TaliaGw @unbounce #unwebinar

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Testing methodologies

03

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@TaliaGw @unbounce #unwebinar

• Why did it work better?• What should I test next?

Testing Elements

Page 17: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Testing Strategies

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Original landing page

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Variation

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The Funnel

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Testing Elements Results

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Testing Strategies Real Results

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LANDING PAGE STRATEGY ANALYSIS

04

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@TaliaGw @unbounce #unwebinar

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@TaliaGw @unbounce #unwebinar

Match Landing Page: • Strategy: Best Platform

• Psychological Triggers: None

• Optimization tips:- Use trust elements to empower

strategy- Have people look at CTA for attention- Great CTA- Make it about the customer – How

many satisfied customers? Prove it.- Stock images – Big no.

Page 26: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Page 27: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Zoosk Landing Page:• Strategy: Sophistication.

• Psychological Triggers: - You’re smarter than others- Technology – dependable, data

driven, proven, tested, works.

• Color: Blue for royal, trust, authority, intelligence

Page 28: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Optimization Tips:• Highlight one call to action (different

color)• Move login area to corner right• Use the images better• Add trust elements

Zoosk Landing Page:

Page 29: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Page 30: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Beautiful People Landing Page: • Strategy: Exclusivity.

• Psychological Triggers: - You’re beautiful – you deserve better- Lust- Happiness, playful - Mysterious

• Color: Black for mystery, power, control.

Page 31: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Beautiful People Landing Page:

Optimization Tips:• One call to action• Minimize the login area• Change copy according to strategy• No need to repeat your name twice• Emphasis the CTA you want people

to use

Page 32: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Q. What emotional triggers do you think Tinder is going for?

Page 33: [Webinar] How to Increase Conversions Using Emotional Triggers

Case Studies

Page 34: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Original

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@TaliaGw @unbounce #unwebinar

ResearchEmotional Strategy:• Trust• Romance• Personal• Reliable• Variety• Simplicity

Page 36: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Variation24% increase in signups

48% increase in paying customers

Page 37: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Variation 238% increase in signups

304% increase in paying customers

Page 38: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

The Changes• Design & Colors

• Messaging

• Call to Action

• User Interface

Page 39: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

Original

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@TaliaGw @unbounce #unwebinar

Variation

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@TaliaGw @unbounce #unwebinar

Variation 2

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@TaliaGw @unbounce #unwebinar

Mobile Variation

Page 43: [Webinar] How to Increase Conversions Using Emotional Triggers

@TaliaGw @unbounce #unwebinar

• Test strategies not elements• It’s about the customer, not the product

Takeaways:

quote

Page 44: [Webinar] How to Increase Conversions Using Emotional Triggers

try.unbounce.com/for-emotional-triggers

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