webinar delio live help tool by walmeric
TRANSCRIPT
12
Client commitment, explainedClient listens and participates if:
1. relevant sales pitch
2. meaningful dialog
3. active client participation
4. engaging sales
presentation
14
First, track your leads
• Where do they come from?
• What search did they perform?
• What pages did the visit?
• How many times?
• What downloads?
15
Then, access info in real time!
• All the lead info in your screen
• As the lead gets in touch
• Know what the lead wants
• Know what the lead has seen
• Sell accordingly
Result: more relevance = more sales
17
Show your face!
• 77% of online consumers want to speak to somebody
• Use technology so your lead can also see you
• Your lead will be more engaged and listen better
19
Chat to facilitate sale
• Use chat feature as a help to the “video” sale
• Exchange long numbers, email addresses, etc.
• Make the lead participate and get involved
26
A committed customer
• Lead’s needs are discovered, not
created.
• Feels he/she has bought, not been sold.
• Lead has trust in the process and the
product
• Becomes a customer, not a “sale”
29
Live Help Tool®
• Full, 360º lead tracking
• Info automatically shows on screen of
salesperson upon contact with lead