web2.0 services and the management of academic libraries

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Web2.0 Services and the Management of Academic Libraries Dr. Christian Hänger Christine Krätzsch

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Web2.0 Services and the Management of Academic Libraries. Dr. Christian Hänger Christine Krätzsch. Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion. Challenges for Academic Libraries - PowerPoint PPT Presentation

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Page 1: Web2.0 Services and the Management of Academic Libraries

Web2.0 Services and the Management of Academic Libraries

Dr. Christian HängerChristine Krätzsch

Page 2: Web2.0 Services and the Management of Academic Libraries

Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion

Page 3: Web2.0 Services and the Management of Academic Libraries

About us: University of Mannheim

Page 4: Web2.0 Services and the Management of Academic Libraries

About us: University of Mannheim

Page 5: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

Challenges for Academic Libraries The changing expectations of future students Financial pressure Libraries as communities

Page 6: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

What do we want to do? Improve the library's (online) marketing Learning from Web 2.0

Page 7: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

Page 8: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

Page 9: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

Page 10: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

comments

Page 11: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

Page 12: Web2.0 Services and the Management of Academic Libraries

Learning from Web 2.0

tags

Page 13: Web2.0 Services and the Management of Academic Libraries

Reviews in the Library's Catalog

Review

Page 14: Web2.0 Services and the Management of Academic Libraries

Reviews in the Library's Catalog

rate

comment

login

save

Page 15: Web2.0 Services and the Management of Academic Libraries

Reviews in the Library's Catalog

Review

Page 16: Web2.0 Services and the Management of Academic Libraries

Reviews in the Library's Catalog

Outcomes

number of reviews

192

444

177

154

127

76 3

Law / Economics

Business School

Mathematics /Computer Science

Humanities

Social Sciences

Library

Alumi

Page 17: Web2.0 Services and the Management of Academic Libraries

Reviews in the Library's Catalog

User participation

Page 18: Web2.0 Services and the Management of Academic Libraries

Blog for library news

New E-books for economics

recent posts

recent comments

Page 19: Web2.0 Services and the Management of Academic Libraries

Blog for library news

Objectives of the blog Communication between library and customer Rapid response to the needs of the customers Evaluation of services

Page 20: Web2.0 Services and the Management of Academic Libraries

Blog for library news

0

5

10

15

20

25

30

2007-05 2007-06 2007-07 2007-08 2007-09 2007-10 2007-11 2007-12 2008-01 2008-02 2008-03

number of comments

Page 21: Web2.0 Services and the Management of Academic Libraries

Blog for library news

User acceptance Dialog between users and library Average of 6 comments per post Blog can be used for library management

Page 22: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Initial position Growing amount of electronic documents

available No subject indexing Financial pressure

Page 23: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Last posted bookmarks

Last posted BibTeX entries

Tagcloud

Page 24: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Automated document indexing Concept-based indexing by Collexis search

engine Project “Automated indexing and semantic

search applications for economic journal articles” (2007 -2009)

Page 25: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Automated document indexing Concept-based indexing by Collexis search

engine Project “Automated indexing and semantic

search applications for economic journal articles” (2007 -2009)

Page 26: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Collaborative tagging of electronic documents

Collaborative tagging: users add metadata in the form of keywords to shared documents

Combination of automated indexing and tagging

Page 27: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Intentions of the project Tagging as a new service for the customers of

academic libraries Reference for document annotation –

automated or tagging

Page 28: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Page 29: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Librarian Annotation

AutomatedAnnotation

Tagging

Distance 0 100 % 52 % ?

Distance 1-3 - 27 % ?

Distance >3 - 21 % ?

Page 30: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Page 31: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Page 32: Web2.0 Services and the Management of Academic Libraries

Geographic termsGeographic terms

Page 33: Web2.0 Services and the Management of Academic Libraries

Geographic termsGeographic terms

Page 34: Web2.0 Services and the Management of Academic Libraries

Conclusion Community building as a new role for

academic libraries Using the collaborative intelligence of our

customers

Page 35: Web2.0 Services and the Management of Academic Libraries

Collaborative Tagging

Thank you for your attention!

Contact:[email protected]@mail.uni-mannheim.de