web developer’s meeting july 29, 2004 web developer’s meeting july 29, 2004

Web Developer’s Meeting

July 29, 2004

Web Developer’s MeetingJuly 29, 2004


July 29, 2004

Agenda

• CityShare

• NYC.gov updates:– NYC.gov Messenger– TeamSite– NYC.gov Policies & Procedures

• Events Calendar

• CityPoint


July 29, 2004

CityShare


July 29, 2004

CityShare- Introduction

• CityShare launched on July 20!• The backend is now an N-tiered platform.• The information architecture and interface

have been made to be more intuitive.• Content has been made useful and

integrates with NYC.gov sites.• Employee Search and Events Calendar are

the inaugural applications.• Phase II-- Disaster recovery implementation.

Completion September/October.


July 29, 2004

CityShare- Infrastructure

• New platform is a UNIX environment featuring: – Vignette Application Portal (VAP)– Vignette Application Builder (VAB) – Interwoven (IW) Content Management System.

• Agencies will be able to deploy subportals/intranets using VAP and IW.

• Supports Java applications.• Future–Future–

– Web services for connecting to other types of applications.– Seamless integration of global and agency content

managed through IW templates and user authentication. Following Phase II Disaster Recovery implementation.


July 29, 2004

CityShare Demonstration

• Best viewed at 1024x768 resolution. 800x600 still accommodated.

• Are you still seeing the old CityShare? Ctrl-F5 to clear cache. Can’t access content on NYC.gov? Contact agency MIS to obtain NYC.gov access for “intranet only” users.

• FutureFuture– CityShare will be accessible through the Internet via the

new DoITT VPN application.– Personalization– Content mingling of global and agency sub portal content

will be dependent on registry and personalization.


July 29, 2004

CityShare’s Home Page

Features Area—will change frequently

Main Feature

Rotating City

Features

Global Navigation & Applications

Agency Ownership


July 29, 2004

• Simple Employee Search ties into LDAP and displays the same data within CityShare.

• More advanced searches can be conducted in the Citywide Employee Contact Directory at http://citydirectory.nycnet.

• Advanced Search in the Employee Search module links to the Citywide Employee Contact Directory.

Employee Search & LDAP


July 29, 2004

Employee Search & LDAP

• Advanced filtering options. • Email address lookups can

now reference ldap.nycnet.• LDAP participating agencies

need to keep data clean and sensitive accounts hidden.

• Batch upload agencies should automate directory exports and upload this on a weekly basis.

• Long-term strategy is to have an enterprise wide identity management solution.

• As part of this strategy, we encourage every agency to put every employee’s PMS ID and active code into the agency directory. HR can provide this data.


July 29, 2004

• Centralized location for finding employee related events by borough and category.

• Categories– Exams & Training– Health Initiatives– Meetings/Events– Things To Do– Volunteer

• Use the Contact Us form to submit events for your agency. Specify event name, description, contact info, category, borough(s), and duration.

Events Calendar


July 29, 2004

• Complete listing of DoITT supported community sites--including the IT Portal.

• Use the Contact Us form to request a community portal or contact Michael Hayes directly.

Community Portals


July 29, 2004

The new OPA & OLR NYC.gov sites are often linked to from CityShare—allowing streamlined content updating from the agency end and a seamless user experience.

CS & NYC.gov Integration


July 29, 2004

Contact and Procedures

• Use the Contact Us form found in the footer navigation to submit suggestions, questions, or comments on CS content.

• You may also send content changes and requests directly to [email protected].

• For immediate technical assistance please open up a ticket with the DoITT Help Desk—718.403.8888.

• Content will be published according to the same standards as are used for NYC.gov.

• Overall site and application updates are made on Wednesdays.


July 29, 2004

Intranet- Next Steps

• Sub portals using the portal software and IW. The DR environment must be in place first.

• Identity management strategy and agency participation in LDAP will help determine how far we can go for supporting applications on the intranet platform.

• Develop strategy for supporting agency application development in the CityShare environment.

• Once personalization has been implemented, more communities of interests will be created with the capability of posting to libraries and forums.

• Workflow applications for needs such as wireless phone procurement or timesheets for agencies who are not using City Time right now.

• Upgrading event calendar.


July 29, 2004

Intranet- Feedback Needed!

• Please be sure to utilize the Contact Us form. • Keeping content relevant and available is

largely dependent on the agency content owners.

• Contact me directly:

Dominic [email protected]


July 29, 2004

NYC.gov


July 29, 2004

Portal News Subscriptions and Vignette Messenger


July 29, 2004

Portal News Subscriptions

• Portal allows users to subscribe/unsubscribe to news categories.

• More than 61,000 registered users (up 55% since January ’04)

• More than 45 News Categories• 19 General NYC.gov Portal categories• Approximately 25 agency specific categories

in use by five (5) agencies through custom registration forms


July 29, 2004

Portal News Subscriptions


July 29, 2004

Vignette Messenger

• Web-Based application to communicate to registered users of nyc.gov

• Makes it easy to build, execute and measure e-mail campaigns

• Features– Delivers Messages to users– Templates– User Roles/Permissions– Tracks bad e-mail addresses– Reporting– Preview/Test e-mails HTML or Text– Scheduling campaign launch– Personalization


July 29, 2004

NYC.gov News Subscription Enhancements:Custom Portal Registration pages


July 29, 2004

NYC.gov News Subscription Enhancements:Count Tool


July 29, 2004

NYC.gov News Subscription Enhancements:Registration Confirmation & More Categories Notice


July 29, 2004

NYC.gov News Subscription Service

To develop a custom news subscription center for your agency, contact:

Chris LongDirector, Web Operations & [email protected]


July 29, 2004

Interwoven TeamSite Rollout


July 29, 2004

Benefits of Using TeamSite Templates

• Ease of Use

• Non-technical Users Can Publish

• Versioning

• Workflow


July 29, 2004

Agencies Using TeamSite Templates

• Advisory Committee on the Judiciary - /judiciary• Board of Standards & Appeals - /bsa• Community Assistance Unit - /cau• Conflicts of Interest Board - /html/conflicts• Cultural Affairs - /dcla• Domestic Violence - /domesticviolence **• Ending Homelessness - /endinghomelessness **• Film, Theatre & Broadcasting - /film• Homeless Services - /dhs **


July 29, 2004

Agencies Using TeamSite Templates

• Immigrant Affairs - /immigrants• Info., Technology & Telecommunications - /doitt **• Labor Relations - /olr **• NYC TV - /tv• Operations - /operations **• Payroll Administration - /opa **• Sister Cities - /sistercities **• Taxi & Limousine Commission - /taxi• UN Consular Corps & Protocol - /html/unccp **• Veterans’ Affairs - /veterans• Volunteer Center - /mvc **


July 29, 2004

Agencies in the TeamSite Template Pipeline

• DOF• DOB• ACS• HRA• HHC• LMEC• Mayor’s Fund to Advance NYC• NYCHA• NYC Marketing• VACAnd more…


July 29, 2004

City of New York Design and Content Resources

DoITT has a team dedicated to enforcing the brand quality for the entire NYC.gov Web site. Designers and information architecture specialists are available for consultation with, or production for, agencies looking to establish a new presence on NYC.gov or redesign an existing Web site. The team:– Has established design standards for Teamsite templates– Has created a design and content survey to assist Web site

development– Can develop brand identities for City Agencies lacking

professional design resources– Can assist with the Information Architecture– Will review agency “in-house” or outsourced designs to insure

compliance with NYC.gov design/IA and Teamsite standards


July 29, 2004

Examples of Redesigns


July 29, 2004


Examples of custom NYC.govTeamsite templated sites include:– NYC TV– Design up for grabs


July 29, 2004



July 29, 2004


Examples of designs created by outside vendor to the Teamsite template specifications, include:– DHS– Ending Homelessness


July 29, 2004



July 29, 2004

Information Architecture


July 29, 2004


• User Based and Task Based

• Easier To Access Content for Public

• Greater Opportunity to Promote Services and Programs in an Interesting Format


July 29, 2004



July 29, 2004

Agency Redesigns and NYC.gov Sitewide

• Please keep us informed of any redesign initiatives before work commences.

• DoITT will provide teamsite training and support

Chris LongDirector, Web Operations & [email protected] (212) 232-1228


July 29, 2004

NYC.gov Policies Review Working Group


July 29, 2004

NYC.gov Policies Working Group

• NYC.gov is in the process of updating the NYC.gov Policies and Procedures Manual (PPM). As a result, a small working group is being established to review existing policies. The revision of the PPM should be complete by mid to late Fall ’04.

• Teamsite Design Guide is available via CityShare > Community Portal > IT Portal > Library > Interwoven Docs (4 in total).

• Design and Content Survey is available on request.• For any questions or concerns about current policy, or to

please contact:

Chris Long Director, Web Operations & [email protected]


July 29, 2004

Events Calendar


July 29, 2004

Events Calendar

• The NYC.gov Events Calendar is being enhanced as an enterprise wide application to allow for the development of agency-specific calendars. Post-Labor Day availability.

• All agencies using TeamSite templates will be able to create and update their Events Calendar.

• Events can be queried by category, date range, location or keyword search.

• Events can also be deployed to the public (NYC.gov) or internal (CityShare) channels.

• The NYC.gov Events Calendar is currently being used by 311 Call Takers to provide detailed information on events in New York City.

• Future- For location information, the event will be linked to a graphical map.


July 29, 2004

Events Calendar

Features– Long and short descriptions– Contact information– Event URL– Start and end times


July 29, 2004

Events Calendar Template


July 29, 2004

Events Calendar Screen


July 29, 2004

Events Calendar Screen - Detailed


July 29, 2004

Events Calendar

• Launching September 2004

• Questions– [email protected]– 212-232-1032


July 29, 2004

CityPoint Portals


July 29, 2004

• Intranet application for: – Communities of interest– Project teams

• Provides collaboration features:– Document & link libraries – Discussions– Full-text search capabilities– Announcements, events, alerts

• Site admins can customize their sites

What is it?


July 29, 2004

CityPoint Portals

• Some examples:– Communities of Interest

• Payroll Administrators• MIS/Emergency Management• CIO Community Portal

– Project / Collaboration Portals• LDAP• GIS


July 29, 2004


July 29, 2004

Project Status

• We’re building new templates

• Testing pilot sites over the next 2 – 3 weeks

• Coordinating with DoITT helpdesk for ongoing support needs

• Ready to roll out more sites starting early September


July 29, 2004

Getting Started

• Who will use the portal?– Available only within CityNet– Users require special accounts

• Exploring how to integrate with LDAP in the future

– What kind of portal do you need?• “Push” portal• Collaboration


July 29, 2004

Interested?

Contact: Teri Moore

[email protected]

212 232 0938

Michael Hayes

[email protected]

212 232 1044

web developer’s meeting july 29, 2004 web developer’s meeting july 29, 2004

Documents