Web Basics 101Presented by Christ Apostolic Temple

Tape Ministry

In this training you will learn:

• How to identify the multiple parts of the Tape Ministry website that the customer will come in contact with.

• The functions that the website allows the end-user to have access to.

• How to access the administrative section of the website.

Training Objectives

Web Parts

Main Menu

Search Box

Newsletter

Product Icon

Product Title

Purchase Button

Web Main Menu

• The Home tab of the Main Menu allows the customers to see an overview of all of the products we offer, as wells as a category view of the products that are offered.

• The Login tab offers the customer two features a login window or if they select the dropdown it will give them a login screen with will direct them to the account information screen.

• The Contact Us tab directs the customer to a web form that allows the customer to submit an inquiry about a multitude of potential issues.

• The Q&A tab directs the customer to a help page that is continually updated with issues that are known or become know.

• The Items icon is a option that allows the customer to see how many items are in their cart and the current cost of the total items in their cart as well as it is a direct link to the checkout section of the website.

Review of the Menu Tabs

Home & Login Tabs

As you can see in the examples provided the home screen offers several options that the customer can use to sort the types of products that they would like to view. Currently some of the options such as Books do not have any assigned merchandise.

The Login tab allows the customer to login and begin making purchases while the My Account Option allows the customer to see his or hers registration information, along with the a purchase history for that employee as well.

Contact UsThe example that you see to the right is a exact copy of what the customer will see when they click on the contact us tab.

You will also notice that all of the fields are all required. The customer will get and error pop-up if the they miss a section of the web form.

To the right you will also see all of the options available for the select section of the tool.

Once they have completed the web form and clicked submit they will get a on screen confirmation, as well as a email will be sent to the website admin of the submission.

Q&AThe Q&A section of the website allows the customer to access a forum of issues that are know to the administrators.

This section of the website is something that is updated continuously and will change as new information becomes available.

If important they anytime we become aware of a situation we make sure that we update this section, so that we can reduce the amount of customer inquires.

Additional Features

Search & Newsletter

The customers also has the ability to search the website the website for specific key words. They search box will review text from the Title of the Product and also the description of the product.

Customers also have the option to sign up for our newsletter service which will allow them receive updates from us and any special offers and promotions that may be going on.

Logging in as an Admin

Admin Login

In this section of the training, we will identify where the admin access of the website is.

You will be provided with a more in depth review of the admin features in the Web Basics 102 Course. Available on the C.A.T. Tape Ministry Training Website.

To access the admin section of the website scroll down to the bottom of the website, in the lower right side you will see a link that says admin. Use this link to login. You will then be taken to the login screen.

The EndYou have successfully completed your review of Web Basics 101!

You may now close the training window.