wal mart presentatin

Don Soderquist Department of Defense - Leadership 020820-1752 Slide 1


““The The Leadership Leadership Challenge”Challenge”


Leadership is the art of Leadership is the art of accomplishing more accomplishing more than the science of than the science of management says is management says is possible.possible.

– – Colin Powell, Secretary of StateColin Powell, Secretary of State


Servant LeaderServant Leader Believes in the Unlimited Potential

of Each Person Feels Responsible for the Growth

and Development of His or Her People

Listens More and Controls Less Understands That His or Her

Success Depends on Others


Servant LeaderServant Leader Establishes Relationships Based

on Trust Shares Responsibility and

Recognition

Respect Goes in Both Directions


WALWALMART SalesMART Sales1/31/72 $44.0

Million

1/31/80 $1.2 Billion

1/31/92 $43.9 Billion

1/31/02 $217.8 Billion


Imagine the PossibleImagine the Possible

… … By striving for the By striving for the impossibleimpossible


Dictionary Definition:Dictionary Definition:

Impossible: Impossible: Felt to be incapable of Felt to be incapable of being done,being done,attained, or fulfilledattained, or fulfilled


Dictionary Definition:Dictionary Definition:

Impossible: Impossible: Felt to beFelt to be incapable of incapable of being done,being done,attained, or fulfilledattained, or fulfilled


““The Impossible”The Impossible” The Pyramids 1804 Beethoven Composes

“Third Symphony” While Deaf 4 Minute Mile Heart Transplant Man on the Moon Surgical Strikes


Build the Largest Build the Largest Corporation in Corporation in

the Worldthe Worldinin

Bentonville, ArkansasBentonville, Arkansas


If the Impossible If the Impossible is Possible...is Possible...

Then There Then There Are No Limits.Are No Limits.


However, However, the Impossible the Impossible

Requires Requires

ChangeChange


… Is Hard

… Is Very Hard

… May Be the Hardest Thing Leaders Do

… But It Is Possible

(and essential)

Change


Four Critical QuestionsFour Critical Questions

Why Change? What to Change? What Not to Change? How to Change?


Why Change?Why Change? Our Customers Our People Our Competition Technology Continuous Improvement

Refinement Quantum Leap


What to ChangeWhat to Change

The hardest thing in life The hardest thing in life is to know which is to know which bridge to cross bridge to cross which bridge to burn.which bridge to burn.

– – David RussellDavid Russell

andand


What to ChangeWhat to Change

The hardest thing in life The hardest thing in life is to know which is to know which bridge to bridge to buildbuild which bridge to burn.which bridge to burn.

andand


ChangeChange Strategies Structure Leadership Style Communications Operations

Logistics Technology Tactics Speed Preparedness


What Not to ChangeWhat Not to Change

Change what you do,

and how you do it,

but don’t change your values or core beliefs


ValuesValues Trust Integrity Keeping Promises Courage Discipline Ethical Behavior

Fairness Respect Dignity Pride Honor Loyalty


eecul•ture (kul ch r) n.

The integrated pattern of human The integrated pattern of human behavior that includes:behavior that includes:

• ThoughtThought

• SpeechSpeech

• ActionsActions

• and Artifacts …and Artifacts …

''


… … and depends upon man’s and depends upon man’s capacity for learning and capacity for learning and transmitting knowledge to transmitting knowledge to succeeding generations.succeeding generations.

cul•ture (kul ch r) n. '' ee


How to ChangeHow to Change

The greatest factor determining The greatest factor determining the success of leaders and the success of leaders and their organizations is the their organizations is the ability to shift one’s mind-set, ability to shift one’s mind-set, or mental model, about how to or mental model, about how to do business.do business.

– – Richard L. DaftRichard L. Daft


Action

KnowledgeSatis

fact

ion

Com

mitm

ent

UnderstandingExecution


Commitment vs. Commitment vs. ComplianceCompliance


In the Process of In the Process of Change …Change …

Empower Your People Preserve and Strengthen Values Minimize Risk Accelerate Speed Strive for Excellence


““The The Leadership Leadership Challenge”Challenge”


To be perfect is to To be perfect is to change often.change often.

– – Winston ChurchillWinston Churchill


trans•form (trans-fôrm ) v.

1.1. To change the form or outward To change the form or outward appearanceappearance

2.2. To change the condition, nature, or To change the condition, nature, or function of; to convertfunction of; to convert

3.3. To change the personality or character To change the personality or character ofof

… … Implies a change either in external Implies a change either in external form or in inner natureform or in inner nature

''

wal mart presentatin

Business

hardest thing

kul ch

dictionary

cul ture

change

bridge

life

hard