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A publication of the Thai-Canadian Chamber of Commerce 04 / 2010

Corporate PartnershipPremier Sponsors

Executive Sponsors

L-R: Dr. Tim Cornwall – Returning Secretary & Director, Mr. Derek Van Pelt – New Director, Mr. Neil Chiu – Returning Director, Ms. Sukanya Rattanavadee –

Returning Director, Mr. John Casella – New President & Returning Director, Mr. Ron Livingston – Retiring President & Returning Director, H. E. Mr. Ron Hof-

fmann – Ambassador of Canada to Thailand, Mr. Thomas Christiansen – GM of Grand Millennium Sukhumvit, Mr. Kobsak Duangdee – Returning Director,

Mr.Sranyoo Chanate – New Vice President & Returning Director, Mr. Michael Howard – New Treasurer & Director, and Mr. Ali Fancy – New Board Vice President

& Returning Director. Directors Not Shown: Mr. Niccolo Sozzi – Returning Director and Mr. John Stevens – New Director.

Congratulations to TCCC's New Executive Board

(See page 3)

April 2010 3

Calendar

2010/2011 TCCC Executives

Patron:His Excellency Ambassador Ron Hoffmann

President – John Casella Vice President – Sranyoo Chanate

Vice President – Ali FancySecretary – Dr. Tim Cornwall Treasurer – Michael Howard

Executive Board:John Casella

Sranyoo ChanateNeil Chiu

Dr. Tim CornwallKobsak Duangdee

Ali FancyMichael HowardRon Livingston

Sukanya RattanavadeeNiccolo SozziJohn StevensDerek Van Pelt

Embassy Representative:Greg Goldhawk

Advisors:Raymond Bodemer

Sam CohenSurachit Chanovan

Don LavoieLuc Métivier

Executive Director:Randy Shockley

Thai-Canadian Chamber of Commerce139 Pan Road, Sethiwan Tower

9th floor, Bangkok 10500Tel: +66(0) 2266-6085-6Fax: +66(0) 2266-6087

Email: tccc@loxinfo.co.thWebsite: www.tccc.or.th

The Voyageur is the monthly magazine of the Thai-Canadian Chamber of Commerce,covering all Thai-Canadian business, legal

and social news of interest to the membersand others who are active in expanding

Thai-Canadian bilateral trade.

Editor: Randy Shockley, Executive Director,

Thai-Canadian Chamber of Commerce

Publisher:Scand-Media Corp., Ltd.

4/41-2 Moo 3, Thanyakarn Village, Ramintra Soi 14, Bangkok 10230

Tel: +66(0) 2943-7166-8 Fax: +66(0) 2943-7169

Design: Disraporn YatpromEmail: disraporn@scandmedia.com

Advertising Contact:Mr. Finn Balslev, Marketing Director

Scand-Media Corp., Ltd.Tel: +66(0) 2943-7166 ext.151 or 08-1866-2577

Email: finn@scandmedia.com

TCCC

CCBA

Calendar of events:

Upcoming events in the region:VIETNAM: www.canchamvietnam.orgWHEN: Thursday, April 1, 2010WHAT: CanCham “Pancakes ‘n’ Maple Syrup Breakfast”WHERE: Jaspas Restaurant, 33 Dong Khoi, Ho Chi Mihn CityPRICE: 200,000 VND for members, 250,000 VND for non-members

SINGAPORE: www.cancham.org.sgWHEN: Saturday, April 17, 2010WHAT: The Maple Leaf Ball 2010WHERE: The Fairmonth Hotel, The Stamford Ballroom, 80 Bras Basah Road, Singapore 189560PRICE: $180 for members, $220 for non-members. Corporate table for 10, $1700

HONG KONG: www.cancham.orgWHEN: Monday, April 19, 2010WHAT: Information Design: Information Structure™ Business Communication Writing

WorkshopWHERE: Council Chamber 4th Floor, Duke of Windsor Building, 15 Hennessy Road, WanchaiPRICE: Member companies HK$3,090, non-member companies HK$3,290

WHEN: Tuesday, April 13 – Friday, April 16, 2010 WHAT: Songkran National Holiday WHEN: Wednesday, April 21, 2010; 6:30 pm – 8:30 pmWHAT: Canuck Connections WHERE: Q Bar Bangkok, 34 Sukhumvit Soi 11PRICE: 200 baht – members; 400 baht – non members

THAI- CANADIAN CHAMBER OF COMMERCE:

ANNUAL GENERAL MEETING

On March 10, 2010, the Thai-Canadian Chamber of Commerce (TCCC) held its 20th Annual General Meeting (AGM) at the Grand Millennium Sukhumvit to elect a new Executive Board for the 2010/2011 term. H. E. Mr. Ron Hoffmann, Ambas-

sador of Canada to Thailand, served as the Chamber’s featured speaker during the AGM luncheon. Welcoming the Canadian Ambassador and the new TCCC Executive Board is Mr. Thomas Christiansen, the Grand Millennium’s new General Manager.

Cover Photo (Left to Right):1. Dr. Tim Cornwall - Managing Consultant, Speech Work Consultancy Co. Ltd. (Returning Board Secretary & Director)2. Mr. Derek Van Pelt - MD, Siam Wheels Co., Ltd. (New Director)3. Mr. Neil Chiu – GM, Allied Pickfords Thailand (Returning Director)4. Ms. Sukanya Rattanavadee - GM, Thaiphum Skylights Co., Ltd, GSA of Air Canada in Thailand (Returning Director)5. Mr. John Casella – Director, Baker Tilly (Thailand) Limited (New Board President & Returning Director)6. Mr. Ron Livingston – President & CEO, International Environmental Management Co., Ltd. (Retiring Board President & Returning Director; Ron continues as Thailand Board of Trade Director)7. H. E. Mr. Ron Hoffmann, Ambassador of Canada to Thailand8. Mr. Thomas Christiansen, General Manager of Grand Millennium Sukhumvit9. Mr. Kobsak Duangdee, VP & Country Manager, The Bank of Nova Scotia - Thailand (Returning Director)10. Mr. Sranyoo Chanate - CEO, Kluaynanthai (New Board Vice President & Returning Director)11. Mr. Michael Howard - Partner, KPMG (New Director & Treasurer)12. Mr. Ali Fancy - General Manager, Jelly Belly Candy Co. Thailand (New Board Vice President & Returning Director)

TCCC Directors Not Shown 13. Mr. Niccolo Sozzi - Head of Global Marketing, Canadoil Group (Returning Director)14. Mr. John Stevens - Group Managing Director, Point of View (POV) Media Group Co., Ltd (New Director)

(Cover Story)

Voyageur4

2nd Place Team - IEM

Chamber Activities

For 2010, the Chamber continued to utilize the 4-Person Scramble which is an ideal format for social golf events as it allows golfers of all abilities to play and enjoy the game without demanding perfection. This year’s competition was keenly contested by 18 teams

as noted by the extremely close scores. Finishing 1st in this year’s tournament with a net score of 50.3 was Team SNC – Lavalin which included Sivilay Manisy, Kirk Klug, Visarut Maltree Yuenyong and Phisit Onma. Congratulations to the SNC Lavalin Team for playing an excel-lent round of golf and challenging this year’s field of players. Rounding out the tournament’s top 3 finishing teams were Teams International Environmental Management (IEM) and Team Deloitte who finished in 2nd and 3rd with net scores of 50.9 and 51.9, respectively. The Chamber also thanks Mr. Mohamad El-Hoss, MD of Royal Eastern Beverage Company and Mr. Zoltan Kosa, MD of Sante Fe Relocation for serving as the event’s beer sponsors. Many players appreciated the ice cold King Fisher Premium Beer that was con-veniently served between holes 6 & 7 and 11& 12. We also wish to thank Mr. Doug Hood for taking time away from the Doug Hood Golf School to provide professional advice and fairway coaching to the tournament’s many players. I’m sure Doug’s quick refresher courses throughout the day saved many a player from an errant shot. While we’re on the subject of errant shots, the 2010 tournament’s mulligan donation to the Chamber’s rural up-country Development Assistance Program or DAP Fund, totaled 16,500 baht versus 12,000 baht in 2009. On the behalf of the Chamber, we sincerely thank all players for their occasional bad shot(s) and generous contributions to the DAP Fund. By the way, the increased mulligan contribution comes from the increased year-over-year player participation and not from a drop in the quality of play! The 2010 tournament offered many fabulous recognition prizes for “The Good, The Bad & The Ugly” shots including: Nearest to the Pin, Nearest to the Pin off Tee, Longest Drive in the Fairway, Longest Putt and Nearest to Fairway Marker (or Target) Off the Tee. Special recognition drawings were also conducted for: In the Greenside Bunker, In the Water on a Fairway Shot, In the Left Bunker off Tee, Tee Shot in the Water and many, many more bad & ugly shots. A consistent and important ingredient of success for every golf tournament is the level of support provided by the chamber’s mem-bers, sponsors & prize donors and 2010 was certainly no exception to the rule. The TCCC says thank you to all of its major sponsors of the 20th Annual Maple Leaf Cup Golf Tournament….

See on page 10

12th Annual Maple Leaf Cup Bangkok Golf Club, Friday, February 12, 2010

The 12th Maple Leaf Cup Golf Tournament was recently held at the beautifully maintained Bangkok Golf Club. Located in suburban Bangkok, this course is always a favorite with the chamber given its close proximity to town, supportive Canadian management and challenging play. The TCCC was honored to have H. E. Mr. Ron Hoffmann, Canada’s Ambassador to Thailand and his Embassy Team of “Take A Mulligan”, to lead the tournament’s tee-off at 11:01 AM.

(L) Ambassador Ron Hoffmann, (C) Winning Team – SNC Lavalin , (R) Ron Livingston, TCCC President

3rd Place Team - Deloitte

Voyageur4

April 2010 5

Chamber Activities

Golf Tournament

Larry and Zoltan with the Santa Fe staffCheck in time at the 2010 Maple Leaf Golf TournamentTrophies on Display

April 2010 5

Team Air Canada Team Deloitte

Team Indy, Indy & Indy

Team IEM

Team CanadoilTeam SNC Lavalin

Team Tilleke & Gibbins

Team Flying Farangs

Team Thai CanAm Cuppers

Team Levco Team Royal Bank of Canada

Team Old Timers (Canadian Embassy)Team IndependentsTeam Les Procheurs Two Amigos

Voyageur6

The company was founded in March of 2003 by the management team of Regale International Travel Co., Ltd. Its senior officers are former airline executives with years of

experience in marketing and sales, ticketing and reservations, and operating inbound and outbound tours. As the General Sales Agent for Air Canada in Thailand, the company’s primary mission is to promote and sell Air Canada’s products and services as well as Air Canada’s network of travel agents in the region. Since Air Canada is a founding member of Star Alliance, Thai Phum Skylight taps into the 21 members of that network arranging con-necting flights from Thailand to Hong Kong, Tokyo, Beijing, Seoul and Shanghai where passengers can then fly directly to Canada. Why should people fly with Air Canada? “It’s convenient, reliable and good value for the money,” says Pongsak Sonthisombat the company’s Marketing Manager. The company services about 4,000 pas-sengers a year, about 33% of the market share. Pongsak says Cathay has about 25% and the rest is split between China Airlines, Eva Airlines and Korean Airlines. A third of Thaiphum’s customers are Canadian, and the rest are Thai but 90% of its bookings are to Canada. Khun Pongsak says there are three types of Thais traveling to Canada; business people, tourists and students. The primary business destination is Toronto and student destinations vary depending on the college or university chosen, but Thai tourists favour

Toronto, Calgary, Vancouver and Montreal. You can find Thaiphum Skylights by searching the Air Canada website, and the Canadian embassy and TCCC also sends potential customers their way. Thaiphum has been very active in the Chamber sponsoring the golf and bowling tournaments, charity events and the Thanksgiving Day Ball. How does Pongsak try to promote Cana-da? “Thais love nature, so we try to promote places like Niagara Falls and the Columbia Ice Fields. In Vancouver, we sell the Asian influence and Montreal and Quebec the old cities. We also promote Canada as a unique and different place to visit.”

Air Canada’s representatives Visit the 17th floor of the River West Wing in the Empire Tower complex on South Sathorn Road, and you will find the bright, familiar Air Canada logo staring back at you. That’s the home of Thaiphum Skylights, Co., Ltd: Air Canada’s representative in Thailand, as well as Myanmar, Laos and Cambodia.

B777 Economy Class

April 2010 7

Chamber Activities

you only have a one-hour stopover in Hong Kong for your Vancouver flight and an hour- and-a-half layover for your Toronto flight. It can also fly you on United Airlines, THAI or All Nippon to Tokyo, where after another short wait (1 & ½ hrs) you can connect to ei-ther Vancouver or Toronto again. Then there’s a connecting flight on Asiana to Seoul with a two-hour wait before you can board a flight to Vancouver. So that’s five ways of getting to either Vancouver or Toronto in one day with a maximum wait of two hours and as little as one hour for some flights. In addition to Vancouver and Toronto flights, from 28 March 2010, Air Canada will operate three new direct flights a week from Tokyo to Calgary, making the Albertan city the 3rd international gateway on the Pacific route after Vancouver and Toronto. Pongsak also points out the rewards Star Alliance members can gain when traveling on

Thaiphum’s competitive edge is that while other airlines may offer cheaper flights, you can be stuck waiting around a terminal for hours on end, which results in you spending more money on terminal food, a short stay at an airport hotel or just countless items in duty free and other shops. So while, at first, it may seem like you are saving money, when you factor in the amount of money wasted during your wait for your connecting flight the savings become negligible. Moreover Air Canada has flights from Hong Kong to Vancouver and Toronto daily. And Pongsak and his team can arrange it so that after you leave Bangkok on THAI Airways

in Thailand & the region

member airlines and that Air Canada has a fine fleet of 777s. Aside from its work with Air Canada, Thaiphum Skylight now offers cruises with Costa Cruise and its newly set up division Arcadia Cruise Center offers all sorts of travel-related packages to cruise around the world. Whatever products it promotes, Thaiphum Skylight strives for excellence in offering its customers reliable and quality service. Tel. 02-670-0400E-mail: info@tpsl.co.th

B777 ExecutiveFirst

Bangkok's Air Canada staff is ready to assist you

Featured air craft is a B777-300 ER

B777 ExecutiveFirst

April 2010 9

Voyageur10

Member Profile

GOLD SPONSORS 1. Air Canada 2. Canadoil 3. Early Learning Center (ELC) 4. LEVCO & Quality Control Services Ltd.

SILVER SPONSORS 1. Bangkok Hospital 2. BNH Hospital 3. Deloitte 4. Manulife 5. SNC – Lavalin 6. Thanachart Bank

HOLE SPONSORS 1. Amari Emerald Cove Resort, Koh Chang 2. Amari Orchid Resort & Tower Pattaya 3. Bangkok Golf Club 4. Dusit 2 Hotel, Chaing Mai 5. Dusit Thai - Pattaya 6. Four Seasons Hotel 7. Indigo Pearl Hotel 8. King Fisher Premium Beer 9. LEVCO 10. Royal Bank of Canada 11. Sante Fe Relocation

CREATIVE SPONSOR:Business Missions Asia & Innovasia…Thank you for the great graphics in 2010!

We also extend a special thank you to all of the great companies who so generously contributed prizes to this year’s tournament. Please take time to remember the below companies throughout the year and endeavor to return the favor of your support:

ALL PRIZE & PRODUCT DONORS (listed in alphabetical order)

1. Amari Emerald Cove Resort, Koh Chang 2. Amari Orchid Resort & Tower Pattaya 3. Bangkok Golf Club 4. Bangkok Hotel Lotus - Sukhumvit 5. Bourbon Street Restaurant 6. Crepes & Co. Restaurant 7. Doug Hood Golf School 8. Dusit 2 Hotel, Chaing Mai 9. Dusit Thai - Pattaya 10. Four Seasons Hotel 11. Holiday Inn Silom Bangkok 12. Indigo Pearl Hotel 13. Kingfisher Premium Beer 14. LEVCO 15. Novotel Bangkok on Siam Square 16. Oasis Spa – Chaing Mai 17. Raja’s Fashions 18. Rajawongse Clothier 19. Royal Bank of Canada (RBC) 20. Sante Fe Relocation 21. Wilding Golf

Again, we thank all of the TCCC members and friends of the chamber for your support of the 2010 Maple Leaf Cup Golf Tournament.

We look forward to seeing each of you at the TCCC’s 2011 tournament!

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1. The big easy at play 2. A beautiful day on the course 3. It must have been a long drive 4. Feeling like a winner 5. Team POV at work 6. Good shot! 7. Lining up the big putt 8. Heading home on 18th tee 9. It felt like a good chip 10. Ron playing through the buffet

line

12th Annual Maple Leaf CupGolf TournamentBangkok Golf Club, Friday, February 12, 2010

Continued from page 4-5

Voyageur10

(Continued from page 4)

April 2010 11

Canuck Connections…. Meet the New Board Night

The 2010 Canuck Connections’ “Meet the New Board Night” on Wednesday, March 17, 2010 proved to be a very popular networking night with 78 TCCC members & friends of the chamber in attendance. The TCCC offers a special thank you

to corporate member, Sheraton Grande Sukhumvit for hosting this annual event at ‘BarSu’ where its great ambience and food always makes this an excellent evening to stay out late with business associ-ates and friends. We also wish to thank one of the chamber’s newest members, Siam Wheels, for serving as the event’s wine sponsor.

New TCCC Board members & Ambassador Ron Hoffmann (far right) enjoying the “Meet the New Board Night” at Sheraton Grande’s BarSu

Mr. Ron Livingston, TCCC’s Retiring President is presented with a recognition plaque by H.E. Mr. Ron Hoffmann, Canada’s Ambassador to Thailand. Mr. Livingston served as TCCC’s President for 2006, 2007, 2008, & 2009.

Voyageur12

Business News

1st ASIA-PACIFIC CANCHAM FORUM

The largest Canadian Business Event in Asia�Pacific takes place June 2 – 4, 2010, Shanghai, China.

The Canadian Chamber of Com-merce in Shanghai welcomes you and your company to participate in the first Asia�Pacific CanCham Fo-rum which will be held in Shanghai,

China from June 2 to 4, 2010. The forum will open a new chapter on Canada China business relations by exhibit-ing Canada as a world leader in the practice and promotion of sustainable business initiatives. Canadian chambers and their respective members from 16 countries in the Asia�Pacific region will unite in Shanghai to promote Canada’s leadership in the develop-ment of sustainable business trends. The forum will also bring tremendous information and networking value to partici-pants who will have the opportunity to meet influential executives from the Asia�Pacific as well as Chinese business leaders and pun-dits. Asia Pacific CanCham Forum is formed with the following countries where CanCham exists: — Australia — Canada — China — Hong Kong, China — Macau, China — Indonesia — Japan — Republic of Korea — Malaysia — Mexico — New Zealand — Peru — The Philippines — Singapore — Thailand — Vietnam

ITINERARY FRAMEWORK • June 2 – Arrival Day / Opening Ceremony

in the evening • June 3 – Expo Day / East China Briefing

in the evening • June 4 – CanCham Business Day / Clos-

ing Ceremony in the evening

PARTICIPATION COST � • RMB 5500/USD 805 for each CanCham

member with accommodation � • RMB 2500/USD 370 for each CanCham

member without accommodation � • RMB 6000/USD 878 each non�member

with accommodation � • RMB 3000/USD 440 for each non�mem-

ber without accommodation

COST PER PERSON INCLUDES • Admission to the seminars, business

match�making sessions, opening and closing ceremony

• 2 dinners and 1 lunch • 3 night’s 5�star hotel accommodation

(breakfast included) • One�day pass to the 2010 World Expo • Transportation • Guided architectural tour of Shanghai

CONTACT US For more information, please contact Yasmine Tsai at yasmine@cancham.asia at CANCHAM in Shanghai, China.

See tccc website at : www.tccc.or.th

REASONS FOR YOUR COMPANY TO PARTICIPATE • Gain valuable business information on

Asia�Pacific markets other than your own

• Meet the right people who can help ex-pand your business in Asia�Pacific

• Meet Canadian businesses in other Asia�Pacific countries

• Get to know the Chinese market • Participate in the 2010 World Expo • Grow your business in the asia�pacific

region

PROGRAM HIGHLIGHTS – BUSINESS + LEISURE• Business match-making sessions: meet

Canadian businesses from other Asia�Pacific countries, Chinese businesses, industrial associations and government officials

• Industry�specific information seminars: understand the Chinese market while exploring business opportunities

• 2010 World Expo Tour: visit Canadian pavilions such as Canada Pavilion, Es-pace Montreal and BC Pavilion and other landmark pavilions including the China Pavilion

• Shanghai Architectural Tour: show you around in Shanghai through a tour of Canadian designed buildings

• Opening and closing receptions: big networking parties with Canadian beer

April 2010 13

Voyageur14

Social News

A Week in the Life ofInternational School Bangkok

pass our Middle School Band who are on the parade route playing with pride, in awe at what is passing before them. The International Assembly brings cheers and even tears as students read poetry that was written to the theme of “It’s a Small World.” Student performances, videos, danc-ing. No stone is left unturned. But the friendly army has more. Students catch their breath, teachers drink coffee and parents check their camera battery readings as the participants all re-group back in their homerooms. “Passports” now in hand, ISB’s students depart and arrive at the “immigration booth” of the first country on their itinerary. Canada, Serbia, India - par-ent volunteers stamp each student’s pass-port and welcome them into their country. Classrooms that once had rows of desks and shelves filled with books, now have the sights, sounds and smells of the many coun-tries that make up ISB’s student body, part of what makes it such an incredible school. The Netherlands, Switzerland, Thailand, the U.S., they are all there. Classroom after classroom, immigration stamp after immigration stamp, our students listen to presentations given by teams of our parent volunteers who, like our students, are also dressed in their national costumes. Activities and experiences indig-enous to each culture that is represented, our students experience a day like no other - all made possible by that friendly army. This was a day, a week, the likes of which I have never seen before. And if one of our bril-liant 12 year olds does not take my job within the ensuing months, I hope to be here next year to see what our friendly army will give the very fortunate students of International School Bangkok.

By Tony ArnoldDirector of Marketing, International School Bangkok

But I have not seen what I wit-nessed during International School Bangkok’s (ISB) recent International Week. Sure, I have seen International Weeks over

the years, but not like this one. No, this one in-volved approximately 200 parent volunteers, a friendly army, that after months of planning, gave our elementary school students a week of learning, a week of adventure, a week of hope that culminated in a day that was simply beyond reproach. ISB’s friendly army developed a plan of at-tack that would involve our elementary school classrooms being transformed in the wee hours of the night. Yes, these kind hearted parents transported stockpiles of country memorabilia from their homes to our campus, down hallways and up flights of stairs. 5:00 pm, 6:00 pm, 7:00 pm, 8:00 pm - Grade 2, Room # 215 was completely overhauled to become Ireland; Grade 4, Room #219 - close your eyes, now open - Trinidad & Tobago. Grade 5, Room #230 - say hello to Papua New Guinea. And so it went, the friendly army, at school, at night, turning our classrooms into destinations near and far for the children of ISB. The sun rises, breakfast is eaten, teeth are brushed. ISB’s elementary students travel to school by bike, by bus, or even on foot each wearing their national costume. School bells ring. Students are crawling out of their skin with excitement as they line up for the Parade of Nations. Class after class weave through ISB’s hallways while proud parents, and even grandparents, take photographs of these treasures, these children that are experienc-ing a moment in time that is truly priceless. The parade continues towards the school’s Chevron Theatre where our International As-sembly will take place. Waving, smiling from ear-to-ear, these tiny student ambassadors

When you have worked in the education field for almost 2 de-cades you would think that you would have seen just about eve-rything. Brilliant students, 12 year olds that can write this article bet-ter than I can. Yep, I have seen it. Passionate teachers, individuals that pour their heart and soul into the children that become a part of their lives. Yep, I have seen it. Real leaders, men and women that actually walk the talk. Yep, I have seen it (they really are out there).