volunteer recruitment and onboarding nonprofit learning point june 3, 2015
TRANSCRIPT
Volunteer Recruitment and Onboarding
Nonprofit Learning Point
June 3, 2015
FacultyMelissa M. Gilmore, M.Ed., CVA
Mary Ella Douglas, CVA
Managing Partners
Make It Happen Now, LLC
Introductions
Name
Organization
Years in Volunteer Administration
Why you chose to take this course
Learner Objectives
Develop mission driven roles for volunteers
Identify volunteer recruitment strategies
Create effective marketing messages
Explore effective screening, placement and orientation procedures
Photographs
Best Volunteer Experience
What was it?
What made it great?
Why Engage Volunteers?
Discuss the question
Determine your group’s top 5 reasons to engage volunteers
Report out
Question:In your organization, most of the volunteers come from which group?
Mandated Volunteers- Court Referred Youth Volunteers Families Corporate Groups Short-term/Micro Virtual Readiness to Work
Volunteer Management Audit
Planning and Resources
Staffing
Volunteer Work Design
Recruitment
Interviewing and Screening
Orientation and Training
Volunteer/Employee Relations
Supervision
Recognition
Record Keeping and Relationships
Evaluation
Volunteer Input
www.energizeinc.com
Volunteer Position Description
Why have them?
Communicate clear expectations
Identify roles and responsibilities
Mutual agreement with supervisor and volunteer
Hold staff and volunteers accountable
Foundation for annual review
Examining - Identifying Areas of Need
What do you wish you had more time to do?
What could you use help with in your job?
If you could hire someone, what tasks would you hire them to do?
Which of these tasks could realistically be given to volunteers?
What would you need to do to support a volunteer for this assignment?
Examining - Identifying Areas of Need
Developing a Volunteer Position Description
Volunteer Position Description Components
Title and Introduction
Orientation and Training
Responsibilities
Outcomes/Goals
Qualifications
Work Schedule
Volunteer Position Description Sample
Time Commitment
Supervision and Support Plan
Volunteer Benefits
Start and End Dates
Recruitment MethodsChoose your most successful method of recruitment
from the choices below:
Flyer
Social Media: LinkedIn, Twitter, Facebook, etc.
Events
Website
Volunteer Centers
Newspaper
Other Volunteers; word of mouth
Group Presentations
Paid Advertising
Public Service Announcement
Other
Examples of Powerful Messages
http://www.lewisginter.org/volunteers/index.php
https://www.facebook.com/LewisGinter
https://www.youtube.com/watch?v=q_s69KAt2Tg
Social Media Messages
Create a recruitment message using at least one type of social media.
Organizational Culture
What’s your organization’s acceptance of volunteers?
If there was one thing you could change about your organizational culture toward volunteerism, what would it be?
Why Interview Volunteers?Get to know each other
See your work environment
Ask questions
Meet the supervisor
Assess suitability/fit
Avoid risk
Determine motivation
Asking the Right Questions
• Behavior-based questions are questions that elicit specific examples of a skill
• Past behavior is the best indicator of future behavior/performance
• Questions should measure core competencies
Screening
What are some common risks?
Who are we screening out?
Reference checks
Background checks
Screening Scenarios
Break into small groups (4-5 people)
Read and Review your assigned screening scenario
As a group determine your next steps
Share your ideas with the class
Placement
Determine the process:
Sign an Agreement
Secure/Notify supervisor
Determine schedule
Inform staff
Assign any pre-start work
“All the orientation in the world won’t
compensate for a bad first day.”
The First Day
Planning for the first day
Tour of facility
Meet/Greet
Information
Any unspoken rules
Volunteer HandbookVolunteer Handbook:
Welcome Letter/Video
Expectations
Benefits/Opportunities
Guidelines
Policies
Organizational Info
Volunteer Agreement
OrientationHow to use: e-mail, phone,
equipment
Assigning a Mentor
Resources
Evaluation
1. What did you learn during orientation that was the most valuable?
2. What do you wish we had covered in orientation that you had to learn on your own?
ResourcesCVA Credential www.cvacert.org
Everyone Ready® www.energizeinc.com
Volunteer Match www.volunteermatch.com
GRAVA www.greaterrichmondava.com
NLP Emerging Leaders http://nonprofitlearningpoint.org/enlp/
Hands On Greater Richmond www.handsonrva.org
Connect VA www.connectva.org
Winding Down
Share one take-away
or
One thing that you will implement when you go back to your workplace.
Reflection Activity
Learner Objectives:
Develop mission driven roles for volunteers
Identify volunteer recruitment strategies
Create effective marketing messages
Explore effective screening, placement and orientation procedures
