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Operator Manual VLF Trendsetter Output Device www.creoscitex.com 03-4054B-A

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Page 1: VLF Trendsetter User Manual

Operator Manual

VLF Trendsetter Output Device

www.creoscitex.com03-4054B-A

Page 2: VLF Trendsetter User Manual
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VLF Trendsetter Output DeviceOperator Manual

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CopyrightCopyright © 2001 Creo Products Inc. All rights reserved.

CreoScitex is a major operating division of Creo Products Inc.

No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is permitted without the express written permission of CreoScitex. In the event of any permitted copying, distribution, publication, modification, or incorporation of this document, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made.

The text and drawings herein are for illustration and reference only. The specifications on which they are based are subject to change. Creo Products Inc. may, at any time and without notice, make changes to this document. Creo Products Inc., for itself and on behalf of its subsidiaries, assumes no liability for technical or editorial errors or omissions made herein, and shall not be liable for incidental, consequential, indirect, or special damages, including, without limitation, loss of use, loss or alteration of data, delays, or lost profits or savings arising from the use of this document.

No part of this document may be reproduced, stored in a retrieval system, published, used for commercial exploitation, or transmitted, in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission of Creo Products Inc.

This document is also distributed in Adobe Systems Incorporated's PDF (Portable Document Format). You may reproduce the document from the PDF file for internal use. Copies produced from the PDF file must be reproduced in whole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TrademarksThe CreoScitex script, the CreoScitex swooshes logo, and the names of the CreoScitex products and services referred to in this document are trademarks of Creo Products Inc.

Acrobat, the Acrobat logo, Adobe, Adobe Font Downloader, Adobe Illustrator, Adobe Photoshop, PDF, and PostScript are registered trademarks of Adobe Systems Incorporated.

Apple, AppleTalk, AppleShare, EtherTalk, LocalTalk, Macintosh, and Laserwriter are trademarks of Apple Computer Inc.

Microsoft, Microsoft Windows NT, Microsoft Windows 2000, and Windows are trademarks or registered trademarks of Microsoft Corp.

Xerox is a registered trademark of Xerox Corp.

Other brand or product names are the trademarks or registered trademarks of their respective owners.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FCC ComplianceThe CreoScitex equipment referred to in this document complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of the CreoScitex equipment in a residential area may cause unacceptable interference to radio and TV reception, requiring the operator to take whatever steps are necessary to correct the interference.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Limitation of LiabilityThe product, software or services are being provided on an “as is” and “as available” basis. Except as may be stated specifically in your contract, Creo Products Inc. and CreoScitex (jointly referred to as “Creo”) expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

You understand and agree that Creo Products Inc. or CreoScitex (jointly referred to as “Creo”) shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Creo has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the product or software; (ii) the cost of procurement of substitute goods and services resulting from any products, goods, data, software, information or services purchased; (iii) unauthorized access to or alteration of your products, software or data; (iv) statements or conduct of any third party; (v) any other matter relating to the product, software, or services... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PatentsThis product is covered by one or more of the following U.S. patents:

.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Creo Products Inc.3700 Gilmore WayBurnaby, B.C., Canada V5G 4M1Tel: (1) (604) 451-2700Fax: (1) (604) 437-9891

http://www.creo.com.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

03-4054B-A

Revised May 2001

445692445009194558302504990150797215103407511130851132495122871512454751327235150225515376951557825157516520881852088885247174

524735252831405291273529693553132785323248532521753314395333064533917653554465359451535945853673605367388538464853848995412491

541273754207025420722545950554737335481379548890654972525508828550956155173595519852552614355327285561691556859555767545579115

559230955945565600448560882256152825625766563633056492205650076565280456918235691828569917456997405708736571328757398195742743

576438157717945785309581334658184985854883586190458619925864651587528858943425900981593419659421375946426594702859586475966504

596987259738015986819599547559964995998067600344260144716016752603193260438656060208606352860635466072518609052960964616098544

61070116112663611505661219966130702613439361365096147789615834561596596164637

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Contents

Using This Manual ixImportant Software Information ................................................................................................................xWho Should Use This Manual ....................................................................................................................xWhat’s New in This Manual .......................................................................................................................x

Changes to This Manual .....................................................................................................................xConventions Used in This Manual .............................................................................................................xi

Fonts .................................................................................................................................................xiTerminology ......................................................................................................................................xiSafety Symbols ................................................................................................................................ xiii

PDF Document ....................................................................................................................................... xiii

1 System Overview 1General Notes on Technical Safety............................................................................................................ 2

Safety Information ............................................................................................................................. 2Installation......................................................................................................................................... 3Maintenance ..................................................................................................................................... 3

VLF Trendsetter System............................................................................................................................. 3Operating Environment...................................................................................................................... 4

System Components................................................................................................................................. 5Output Device ................................................................................................................................... 5

Materials for the VLF Trendsetter .............................................................................................................. 6:Supported Media..................................................................................................................................... 6

HRX Imaging Heads ........................................................................................................................... 6Thermal Imaging Heads ..................................................................................................................... 7

Media Orientation .................................................................................................................................... 7Operator Interface .................................................................................................................................... 9

Load Light ......................................................................................................................................... 9Imaging Light .................................................................................................................................... 9Error Light ....................................................................................................................................... 10Start Button..................................................................................................................................... 10

Features of the VLF Trendsetter .............................................................................................................. 10Interlock System .............................................................................................................................. 10Abort Button ................................................................................................................................... 11Multiple Media Sizes........................................................................................................................ 11Throughput ..................................................................................................................................... 12Error Reporting ................................................................................................................................ 13

2 Regular Operations 15Starting the VLF Trendsetter ................................................................................................................... 16

Warmup Time.................................................................................................................................. 16Shutting Down the VLF Trendsetter ........................................................................................................ 17

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vi VLF Trendsetter Output Device Operator Manual

Loading Media ....................................................................................................................................... 17Media Alignment Labels .................................................................................................................. 21

Unloading Media.................................................................................................................................... 22

3 Maintenance 23Maintenance Schedule ........................................................................................................................... 24For Your Safety ...................................................................................................................................... 25Accessing the Interior of the Output Device ............................................................................................ 26

Removing the Back Access Panels .................................................................................................... 27Replacing the Back Access Panels .................................................................................................... 28Removing the Left Front Access Panel.............................................................................................. 28Replacing the Left Front Access Panel .............................................................................................. 28

Cleaning the Interior of the Output Device ............................................................................................. 29Cleaning the Edge Detection Strip ................................................................................................... 29Cleaning the Plate Roller.................................................................................................................. 30

Cleaning Exterior Surfaces ...................................................................................................................... 30Cleaning Recommendations ............................................................................................................ 30Cleaning the Load Table .................................................................................................................. 31Removing Stains .............................................................................................................................. 31

Replacing Air Filters ................................................................................................................................ 31Compressed Air Supply Filters .......................................................................................................... 31Intake Filters .................................................................................................................................... 38

4 Troubleshooting 41Operator Recoverable Errors ................................................................................................................... 42

Dealing With a Suspend Condition .................................................................................................. 42Message Log .......................................................................................................................................... 44Error Messages and Recommended Actions............................................................................................ 45Error Categories ..................................................................................................................................... 46

Error Category: (No category) .......................................................................................................... 47Error Category: Carriage .................................................................................................................. 50Error Category: Exposure Head ........................................................................................................ 53Error Category: Image ..................................................................................................................... 58Error Category: Laser ....................................................................................................................... 58Error Category: Messaging .............................................................................................................. 59Error Category: MPE Software ......................................................................................................... 60Error Category: Satellite ................................................................................................................... 60Error Category: SCSI ........................................................................................................................ 61Error Category: Workstation Communications ................................................................................. 61

Unable to Find Matching Plate Error ....................................................................................................... 63Dr. Watson Errors ................................................................................................................................... 63Files Failing to RIP Error........................................................................................................................... 64Checking Media Size Information ........................................................................................................... 64Resetting the Output Device ................................................................................................................... 65Removing Plates From the Output Device ............................................................................................... 66

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Contents vii

Removing a Plate From the Drum..................................................................................................... 66Repositioning the Trailing-Edge Clamps ........................................................................................... 69

Image Quality Problems .......................................................................................................................... 71Power Failures ........................................................................................................................................ 71

Loss of Air Pressure in the Output Device ......................................................................................... 71

A Part Numbers 73Parts List ................................................................................................................................................. 74

B Regulatory Compliance 75Electrical Safety ...................................................................................................................................... 76Laser Safety ............................................................................................................................................ 76EMI/EMC ................................................................................................................................................ 76Noise Emissions ...................................................................................................................................... 77Overview ................................................................................................................................................ 80Internal Laser Safety Labels ..................................................................................................................... 82Examples of Labels ................................................................................................................................. 83

Identification Label .......................................................................................................................... 83Laser Product Classification Label..................................................................................................... 84CDRH Certification Label ................................................................................................................. 84Exposure Head Aperture Label ......................................................................................................... 85Class 4 Laser Product Label .............................................................................................................. 85Laser Hazard Warning Label............................................................................................................. 85Exposure Head Radiation Output Label ............................................................................................ 86Class 3B Laser Product Label ............................................................................................................ 86Drum Encoder Radiation Output Label ............................................................................................. 87Door Interlock Danger Label ............................................................................................................ 87CE Mark Label ................................................................................................................................. 87CSA Mark Label ............................................................................................................................... 88FCC Certification Label .................................................................................................................... 88Hand Protection Warning and Caution Labels .................................................................................. 89High Leakage Current Label ............................................................................................................. 90

Glossary 91

Index 97

97

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viii VLF Trendsetter Output Device Operator Manual

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Using This Manual

Important Software Information..........................................................x

Who Should Use This Manual .............................................................x

What’s New in This Manual .................................................................x

Conventions Used in This Manual ...................................................... xi

PDF Document..................................................................................xiii

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x Using This Manual

Important Software InformationPlease refer to your workstation software user guide for all information regarding software procedures.

Who Should Use This ManualThis manual is intended for anyone who is involved in operating or maintaining all models of the VLF Trendsetter.

This manual assumes that:

• You have a working knowledge of prepress operations.

• You are familiar with using a personal computer running the Windows NT operating system.

• You are familiar with using a Macintosh computer.

• All the hardware, software, and network components of your VLF Trendsetter system have been installed, configured, and are operating correctly.

• Files submitted to the VLF Trendsetter system are free of common errors usually dealt with during preflight, such as missing fonts and PostScript errors.

What’s New in This ManualThis section describes new features of the output device and information that is new in this manual.

Changes to This ManualOutput device information has been separated from workstation and Trendsetter software information. For details on the workstation and workstation software, see your workstation software user guide.

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Conventions Used in This Manual xi

Conventions Used in This ManualThis section describes the fonts and terminology used in this manual.

FontsFrutiger bold is used to refer to buttons and other items in a dialog box, file names, folders, menu names, and menu commands.

Minion Italic is used to refer to other chapters in the manual, book titles, and titles of other manuals.

Frutiger is used for figure and table captions.

Letter Gothic is used for messages on your computer screen and for information that you must type.

SMALL CAPS is used for a key or key combination on your keyboard.

Terminology

Clear Place the mouse pointer over the check box for the specified option, then click the left mouse button so that the X or check mark is removed from the check box.

Click Place the mouse pointer over the specified option or button, then press and release the left mouse button.

Double-click Place the mouse pointer over the specified option or button, then quickly press and release the left mouse button twice.

Drag Hold down the left mouse button while moving the mouse, then release the button.

Enter Type the information, then press the ENTER or RETURN key.

Point Position the mouse pointer over a submenu or menu command. For example, point to the File menu.

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xii Using This Manual

Press Press the specified key or key combination on your keyboard. For example, press CTRL+ALT+DEL.

Right-click Place the mouse pointer over an area of the application window, then press and release the right mouse button to display the shortcut menu. For more information about using shortcut menus, see your Windows documentation.

Select Place the mouse pointer over the check box for the specified option, then click the left mouse button so that an X or check mark appears in the check box.

Or:

Place the mouse pointer over the specified box or button, then click the left mouse button.

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PDF Document xiii

Safety Symbols

PDF DocumentThis manual is also provided in PDF (Portable Document Format). The PDF file is located in the \pdf directory on the CD containing the workstation software.

The PDF document can be used for online viewing and printing using Adobe Acrobat Reader. When printing the manual, please print the manual in its entirety, including the copyright and disclaimer statements.

DANGER: This indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury. This does not alert you to a property damage accident unless personal injury risks are associated with the accident.

WARNING: This indicates a potentially hazardous situation, which, if not avoided, could result in death or serious injury. This does not alert you to a property damage accident unless personal injury risks are associated with the accident.

CAUTION: This indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury. This may also alert you against unsafe practices or potential property-damage-only accidents.

Attention: This symbol alerts you to things that may cause loss of data or damage to your computer hardware.

Important: This symbol tells you about things that may cause process delays or reduce functionality, reliability, or quality.

Note: A note provides additional information that you may need to consider.

Tip: This symbol draws attention to information that can help you perform a task more quickly or easily.

The reference symbol tells you that related information on the topic is available in another CreoScitex document.

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xiv Using This Manual

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1

System Overview

General Notes on Technical Safety.......................................................2

System Components ...........................................................................5

Materials for the VLF Trendsetter .........................................................6

:Supported Media ...............................................................................6

Media Orientation...............................................................................7

Operator Interface ..............................................................................9

Features of the VLF Trendsetter .........................................................10

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2 Chapter 1 – System Overview

General Notes on Technical SafetyBefore you start using the VLF Trendsetter output device, please read this manual and follow the safety precautions and recommended procedures it describes. This manual must always be accessible to anyone who operates the VLF Trendsetter output device.

Safety InformationThe following symbols are used in this manual to warn you about the risk of injury, damage to the equipment, or inconvenience, if the proper procedure is not followed.

The output device must be installed by an authorized CreoScitex representative. Please ensure operating environment and connection requirements are observed when your output device is installed and when it is turned on.

In case of danger—for example, if there is a fire in the output device—you should turn off the power to the output device. To turn off the power, set the power switch to OFF. See Figure 4 on page 16 for an illustration of the power switch.

Output device access panels are fitted with an interlock system that protects against injury from visible and invisible high-powered laser radiation and moving mechanical parts. If an access panel is opened or removed while the output device is operating, all moving parts should stop immediately. If mechanical movements do not stop, turn off the output

DANGER: This indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This does not alert you to a property damage accident unless personal injury risks are associated with the accident.

WARNING: This indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. This does not alert you to a property damage accident unless personal injury risks are associated with the accident.

CAUTION: This indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. This may also alert you against unsafe practices or potential property-damage-only accidents.

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VLF Trendsetter System 3

device, close or replace the access panel, and contact an authorized CreoScitex representative as soon as possible. Do NOT touch or attempt to stop moving internal parts of the output device.

InstallationThe output device must be installed and initial startup must be performed by an authorized CreoScitex representative. Operators should not tamper with electrical components, especially not with the laser.

MaintenanceYou should perform only those maintenance activities that are described in Chapter 3, Maintenance. If you perform any other maintenance procedures or remove covers or other housing parts for any reason, you may be injured. Other maintenance and all service work should be performed by an authorized CreoScitex representative

VLF Trendsetter SystemThe VLF (very large format) Trendsetter is a high-speed, PostScript-compatible, computer-to-media device developed and manufactured by CreoScitex Products Inc. It is compatible with prepress environments.

The basic model of the VLF Trendsetter features fast, semi-automatic media handling. Media can be imaged at a number of resolutions, depending on the imaging head and optional equipment purchased.

DANGER: Pay special attention to the safety recommendations and procedures in this manual regarding opening, removal, and replacement of output device access panels.

DANGER: Interfering with the interlock system can result in serious personal injury from visible and invisible high-powered laser radiation, electrical shock, and moving mechanical parts. Never attempt to operate the output device with any of the access panels open, and never attempt to open or remove access panels while the output device is imaging media.

DANGER: Unauthorized panel removal, repairs, or changes made to the output device can expose you to serious danger from high-powered laser radiation, moving mechanical parts, and electrical shock.

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4 Chapter 1 – System Overview

Operating EnvironmentIf your VLF Trendsetter has a thermal imaging head and you use thermal media, your output device does not require a darkroom.

If your VLF Trendsetter has an HRX imaging head, it must be operated in a darkroom. In these cases, the workstation monitor is set to an automatically darkened display setting so that it can be used safely in a darkroom, and the output device interface is dimmed.

The VLF Trendsetter output device requires the following operating conditions.

The VLF Trendsetter workstation requires the following operating conditions.

For more information about environmental requirements, see the CreoScitex VLF Trendsetter Site Preparations & Requirements document (part number 73-3146A).

This manual describes the various parts of the VLF Trendsetter as if you are facing the front of the output device. See Figure 1 on page 5 for a graphic illustration of this concept.

Environment Requirement

Temperature 63°F - 90°F (17°C - 32°C)

Humidity 20% - 70% RH, non-condensing

Environment Requirement

Temperature 70°F - 84°F (21°C - 29°C)

Humidity 30% - 80% RH, non-condensing

CAUTION: The VLF Trendsetter output device contains static-sensitive subassemblies. Do not touch any of the electronic subassemblies, the exposure head, or any wiring or cables when accessing the interior of the output device.

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System Components 5

System ComponentsThe VLF Trendsetter system consists of the output device, workstation, and workstation software. This manual contains information about the output device. For workstation and software documentation, see your workstation software user guide.

Figure 1: VLF Trendsetter System Component

Output DeviceThe output device is a semi-automatic, platemaking device. It receives raster data from the workstation for imaging onto media that you manually load onto the output device’s load table. The output device automatically wraps the media around the drum, images it using a laser, and then unloads it back onto the load table.

Important: Instructional and cautionary labels are located throughout the output device. Disregarding these labels can result in personal injury or in damage to the equipment.

Workstation

Operator interface

Front of output device

Load table

Output device

2nd Startbutton

Important: Do not open the output device more often than is absolutely necessary. Opening access panels is unavoidable but should be kept to a minimum to reduce the accumulation of dust in and around sensitive components.

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6 Chapter 1 – System Overview

Materials for the VLF TrendsetterMaterials required to use the VLF Trendsetter include:

:Supported MediaThe following tables list the media currently supported for use with the VLF Trendsetter. For information about the medium index for various media, see your workstation software user guide. To calibrate the laser exposure for media used with an HRX imaging head, see your workstation software user guide.

HRX Imaging HeadsHRX imaging heads require light-sensitive media.

Media See :Supported Media below for details.

Processor consumables

Refer to the manufacturer’s documentation for information pertaining to processor consumables.

Filters Four filters are used in the VLF Trendsetter to maintain air quality. See Replacing Air Filters on page 31 for details.

Media Type Type of Media

Agfa Lithostar Positive-working aluminum plate

Agfa-Enco N90 Negative-working aluminum plate

DuPont SDB Positive-working aluminum plate

Fuji LPY Negative-working aluminum plate

Mitsubishi/Western Lithotech Diamond

Negative-working aluminum plate

Polychrome CTX Negative-working aluminum plate

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Media Orientation 7

Thermal Imaging HeadsThermal imaging heads require thermal media.

For further information about media, contact CreoScitex customer service personnel.

Media OrientationYou can load media in landscape or portrait orientation. To properly configure your page setups, you should understand the dimensions of the medium as it is imaged in the output device. See Figure 2 for a graphic illustration of this concept.

Media Type Type of Media

Kodak IR Negative-working aluminum plate

Polychrome Quantum 830 Negative-working aluminum plate

CAUTION: Failure to use approved thermal media can seriously damage the VLF Trendsetter. Do NOT use non-approved or light-sensitive media in a VLF Trendsetter equipped with a thermal imaging head.

Note: The media dimensions illustrated in Figure 2 apply to the VLF Trendsetter, and may not apply to media dimensions you define in other pressroom operations, for example, putting a plate on a press.

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8 Chapter 1 – System Overview

Figure 2: Media Dimensions — Landscape Orientation

Drum

Size along drum, or height

Size around

drum, or width

Medium

CAUTION: The VLF Trendsetter does not measure the size of the medium along the drum. If you load a medium of the incorrect size along the drum (as specified in the page setup), but the correct size around the drum, the VLF Trendsetter will go ahead and image the medium. This does not damage the VLF Trendsetter in any way, but you are not notified that a medium of an incorrect size was imaged.

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Operator Interface 9

Operator InterfaceThe operator interface tells you the status of the VLF Trendsetter. When a light on the operator interface blinks, it means that the output device is performing a task or is ready to perform a task. When a light is not flashing, but is lit, the interface conveys only the status of the output device.

Figure 3: Operator Interface

Load LightWhen flashing, this green light indicates one of the following:

• a file has been sent to the output device for imaging

• the output device is ready to accept media for imaging

• the output device is ready for an operator to unload media

When lit, this light indicates that the output device is idle.

Imaging LightThis flashing orange light indicates that the output device is imaging a medium and cannot accept another plate or film until the imaged medium is unloaded and the green Load light comes back on.

Start button

Error lightLoad light

Imaging light

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10 Chapter 1 – System Overview

Error LightThis flashing red light indicates that an output device error has occurred. This light goes out when the error condition is resolved.

The workstation displays specific information about the error.

Sometimes an unrecoverable system error occurs, such as cable faults, power supply failures, or loss of air pressure. See Message Log on page 44 to determine whether you can intervene to solve the problem. If you can’t resolve the error condition, call CreoScitex service personnel.

Start ButtonPress this green button to initiate media loading and imaging.

Features of the VLF Trendsetter

Interlock SystemThe output device is equipped with an interlock system for your safety. If you open or remove an output device access panel, the interlock system should halt mechanical activity and close a shutter on the exposure head to block laser emissions.This system is especially important with the thermal technology of the VLF Trendsetter, because laser emissions from a thermal exposure head are invisible to the naked eye and are very dangerous if they contact the skin or eyes.

If mechanical movements do not stop when you open or remove an access panel, close or replace the panel, shut down the output device, and contact CreoScitex Service. Do NOT touch or attempt to stop moving internal parts of the output device.

DANGER: Adjustments to the output device or performance of procedures other than those specified in this manual may result in hazardous radiation exposure, injury from moving mechanical parts, or electrical shock.

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Features of the VLF Trendsetter 11

Do NOT attempt to open or remove output device access panels while the output device is imaging. To safely access the interior of the output device, see Removing the Back Access Panels on page 27.

Abort ButtonThe abort button inside the output device is a safety device that is intended for use by authorized CreoScitex representatives only. If you accidentally press the abort button, it must be reset before the output device can return to normal operations.

To reset the abort button:

! Rotate the abort button clockwise 90 degrees.

If you have questions about using the abort button, write down the serial number for your output device, and contact CreoScitex Service. You can find the serial number on the Identification Label, which is located on the fan box inside the left end access panel of the output device. For an example of this label, see Identification Label on page 83.

Multiple Media SizesOn installation, the VLF Trendsetter is configured with the media sizes you will use. For information on adding and modifying plate types, see your workstation software user guide.

The VLF Trendsetter supports a range of media sizes:

DANGER: Interfering with the interlock system can result in serious personal injury from visible and invisible high-power laser radiation, electrical shock, and moving mechanical parts. Never attempt to operate the output device with any of the access panels open, and never attempt to open or remove access panels while the output device is imaging media.

VLF Trendsetter Model

Maximum Media Size Supported

Minimum Media Size Supported

4557F 45" x 57"

1143 mm x 1448 mm

20" x 15.5"

508 mm x 394 mm

5067F 50" x 67"

1270 mm x 1702 mm

20" x 15.5"

508 mm x 394 mm

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12 Chapter 1 – System Overview

ThroughputThe following table lists imaging times for all models of VLF Trendsetter. These imaging times are the same for all resolutions with only a slight variance, depending on the media being imaged.

5080F 50" x 80"

1270 mm x 2032 mm

20" x 15.5"

508 mm x 394mm

5467F 54" x 67"

1372 mm x 1702 mm

20" x 15.5"

508 mm x 394 mm

5880F 58" x 80"

1473 mm x 2032 mm

20" x 15.5"

508 mm x 394 mm

VLF Trendsetter Model

Maximum Media Size Supported

Minimum Media Size Supported

Note: Imaging times will also vary depending on the type of laser head installed on your particular output device (HRX, Green, Thermal or Thermal 1.7x).

VLF Trendsetter Model

Imaging Time at 2400 and 1200 dpi (in minutes)

Manual Load/Unload Cycle (in minutes)

Number of Media Imaged in One 8-Hour Shift

4557F 7.6 1 52

5067F 9.2 1 44

5080F 11.0 1 38

5467F 10.6 1 39

5880F 12.6 1 34

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Features of the VLF Trendsetter 13

Error ReportingWhen the output device detects a problem, it does one of the following:

• continues processing

If the output device can continue processing media without operator intervention, it does so, and the condition is reported in the message log on the workstation.

• suspends

Output device operation is suspended and a Suspend dialog box is displayed on the workstation, describing the problem. If the condition requires immediate operator intervention, the red Error light on the operator interface comes on.

See Dealing With a Suspend Condition on page 42.

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14 Chapter 1 – System Overview

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2

Regular Operations

Starting the VLF Trendsetter ..............................................................16

Shutting Down the VLF Trendsetter ...................................................17

Loading Media..................................................................................17

Unloading Media ..............................................................................22

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16 Chapter 2 – Regular Operations

Starting the VLF Trendsetter

Warmup TimeThe VLF Trendsetter can take up to 15 minutes to initialize after it is turned on. The warmup time is dependent on how long the output device has been idle. You cannot image media while the output device is warming up. Files submitted to be imaged in the output device wait in the workstation until the output device has warmed up.

As soon as the output device has finished warming up, the green Load light on the output device interface will light, and the output device is ready to start imaging.

To start the VLF Trendsetter:

1. Turn on the output device using the power switch, which is located on the lower right side of the output device, near the floor, as shown in Figure 4.

Figure 4: Power Switch and Other Connections

2. Ensure that the workstation is turned on.

PowerSupplyPower

switch Air supply

Note: For details on turning the workstation on or off, consult your DEC Alpha Owner’s Guide or Intel documentation.

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Shutting Down the VLF Trendsetter 17

Shutting Down the VLF Trendsetter

CAUTION: Ensure that all media have been removed from the output device before you shut it down.

To shut down the output device:

! Turn the output device off using the power switch.

This switch is located on the right side of the output device, at the bottom – see Figure 4 on page 16.

Loading MediaYou must manually load media onto the output device. For a list of the media sizes you can use with the VLF Trendsetter, see Multiple Media Sizes on page 11.

CAUTION: Plate edges can be sharp. Failure to wear protective gloves can result in personal injury.

To load a medium onto the output device:

1. Submit a file to the VLF Trendsetter.

For details, see your workstation software user guide.

2. Ensure that the VLF Trendsetter is ready to accept a medium for imaging.

This means:

• the workstation displays the Load dialog box, which tells you which size and type of media to load—see Figure 5

• the Load light on the output device interface is flashing—see Load Light on page 9

• the sealed cover is closed and acts as the end stop against which you position the medium

The workstation is normally left running. If you want to turn it off, see the Start Here, Basics and Installation Microsoft Windows NT Server user guide and the DEC Alpha Owner’s Guide or Intel documentation for instructions.

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18 Chapter 2 – Regular Operations

Figure 5: Load Dialog Box

CAUTION: Do not lean on the output device when you load a medium. Doing so can result in misregistration.

3. Determine the size of the medium you will be loading.

4. Wearing gloves, remove the medium from its packaging, and discard any slip sheets or packaging material that may be attached to the medium.

5. Position the medium on the load table, using the media alignment labels as a positioning guide.

Make sure that the side of the medium to be imaged (the emulsion side) is facing up and that the leading edge of the medium is positioned against the end stop as shown in Figure 6.

CAUTION: You MUST ensure that all slip sheets and packaging material have been removed from both the back and front of the medium before you load it onto the output device. Otherwise, the thermal laser could ignite the paper, causing a fire in the output device.

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Loading Media 19

Figure 6: Positioning Medium

Note: The side to be imaged (the emulsion side) is usually the duller-looking surface.

6. Press the green Start button on the VLF Trendsetter output device interface.

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20 Chapter 2 – Regular Operations

Figure 7: Pressing the Start Button

A vacuum secures the medium to the load table. The end stop lifts upward, and the load table unlocks.

7. Wait for the beep sound, then lift the load table to its up position.

Figure 8: Lifting the Load Table

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Loading Media 21

The table locks into the upright position.

The VLF Trendsetter loads the medium onto the drum, then images the medium.

Figure 9: Imaging a Medium

When imaging is finished, the imaged medium is fed back onto the load table and the Load light comes on again.

Media Alignment LabelsMedia alignment labels are affixed to the load table by CreoScitex service personnel during installation of the VLF Trendsetter. You can use these labels as a guideline when you load media, to roughly align media on the load table.

The media alignment labels provide some measure of registration, but the laser provides precise registration. The laser beam corrects the registration to within 15µ (microns) if you load the medium to within ± 0.125 inches (3 millimeters) of the correct position on the load table. The media alignment labels can help you identify the correct position.

For more details about media registration, see the CreoScitex VLF Trendsetter Computer-to-Plate Systems Equipment Specifications and Configuration document. Its part number is 75-0023.

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22 Chapter 2 – Regular Operations

Unloading MediaWhen the Unload dialog box is displayed on the workstation, remove the imaged medium from the output device.

To remove a medium from the output device:

1. Ensure that the VLF Trendsetter has finished imaging.

When imaging is complete, the Load light comes on, and the imaged medium is returned to the load table.

CAUTION: Plate edges are sharp. Failure to wear protective gloves can result in personal injury.

2. Wearing gloves, grasp the load table and pull it gently back to the down position.

3. Grasp the edges of the medium and lift, removing it from the load table.

Figure 10: Unloading a Medium

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3

Maintenance

Maintenance Schedule ......................................................................24

For Your Safety .................................................................................25

Accessing the Interior of the Output Device ......................................26

Cleaning the Interior of the Output Device ........................................29

Cleaning Exterior Surfaces.................................................................30

Replacing Air Filters...........................................................................31

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24 Chapter 3 – Maintenance

Maintenance ScheduleThe table below outlines the minimum recommended maintenance that is required to maintain optimum performance quality of your VLF Trendsetter and to decrease the number of CreoScitex service calls you make. Failure to perform this maintenance can result not only in poorer performance, but also can cause serious damage to your VLF Trendsetter. Keep records of when this maintenance is done.

Location Part Number

Description Maintenance Procedure

Units Clean Replace Every

Front left panel

55-0324

55-0326

55-0325

5µm particulate filter0.003µm adsorption filter

0.01µm coalescent filter

Replacing air filters

See page 34.

See page 37.

See page 35.

See page 31.

1

1

1

3

3

Weekly

Monthly

3 months

3 months

3 months

Front left and right panel – see Figure 16

55-0346 Intake filters

7 ¾" x 19 ½" x ½" dustlok

See page 38. 2 2 months

output device (exterior)

Clean exterior surfaces

See section starting on page 30.

Weekly

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For Your Safety 25

CAUTION: Notify CreoScitex service personnel if you find water or oil in the filter bowls.

For Your SafetyThe output device is equipped with an interlock system. If you open or remove an access panel, the interlock system will halt mechanical activity within the output device, remove power from the laser, and close the shutter on the exposure head to block laser emissions. This system is especially important because laser emissions from a thermal head are invisible to the naked eye and are dangerous if they contact the skin or eyes.

If mechanical movements do not stop when you open or remove an access panel, close or replace the panel, shut down the output device, and contact an authorized CreoScitex representative. Do NOT touch or attempt to stop moving parts in the output device.

Edge detection strip

Strip on the drum of output devices with an HRX imaging head

Strip on the drum of output devices with a thermal imaging head

See page 29.

See page 29.

1 Daily

Every 3 months

Load table

See page 31. Weekly

Plate roller

Rubber roller that holds media to the drum during imaging

See page 30. Monthly

Location Part Number

Description Maintenance Procedure

Units Clean Replace Every

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26 Chapter 3 – Maintenance

Do NOT attempt to open or remove access panels while the output device is imaging. To safely access the interior of the output device, see Accessing the Interior of the Output Device.

Accessing the Interior of the Output DeviceRegular maintenance and troubleshooting require access to some internal areas of the output device. The following sections describe how to access the different areas.

The panels at the back of the output device provide access to the interior of the output device.

DANGER: Interfering with the interlock system can result in serious personal injury. Never attempt to operate the output device with any of the access panels open, and never attempt to open or remove access panels while the output device is imaging media.

Note: Opening access panels will turn off power to the laser. It takes three minutes for the laser to warm up again after the panels are replaced. You cannot image media in the output device while the laser is warming up.

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Accessing the Interior of the Output Device 27

Removing the Back Access PanelsTwo panels on the back of the output device provide access to the interior of the output device.

Figure 11: Back Access Panels

To remove the back access panels:

Note: You must remove the right back access panel (see Figure 11) before you remove the left back access panel.

1. Using a slot screwdriver, turn the screws on the right back access panel 90 degrees counter-clockwise.

2. Tilt the panel back, and lift it off its locating pins to remove it.

3. Repeat steps 1 and 2 to remove the left back access panel.

Access: use a slot screwdriver

Left back access panel

Right back access panel

CAUTION: Removing the back access panels is unavoidable but should be kept to a minimum to reduce the accumulation of dust in and around sensitive components.

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28 Chapter 3 – Maintenance

Replacing the Back Access PanelsYou must replace the left back access panel before you replace the right back access panel.

To replace the back access panels:

1. Position the left back access panel on its locating pins, and push it into its upright position.

2. Using a slot screwdriver, turn the screw 90 degrees clockwise.

The panel is secured.

3. Repeat steps 1 and 2 to replace the right back access panel.

Removing the Left Front Access PanelYou must remove the left front access panel in order to change the air supply filters.

Note: You do not need to remove this panel to replace the intake filters.

To remove the left front access panel:

1. Using a slot screwdriver, turn the twist locks 90 degrees counter-clockwise.

2. Gently tilt the panel back, and lift it off its locating pins to remove it.

See Figure 12 on page 32 for an illustration of the filters you must replace that are located behind the left front access panel.

Replacing the Left Front Access PanelYou should replace the left front access panel as soon as possible after performing any maintenance tasks on the air supply filters.

To replace the left front access panel:

1. Place the panel on its locating pins, and push it into its upright position.

2. Using a slot screwdriver, turn both screws 90 degrees clockwise.

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Cleaning the Interior of the Output Device 29

Cleaning the Interior of the Output DeviceYou should perform regular maintenance on interior areas of the output device as outlined in the maintenance schedule on page 24.

DANGER: Do not allow water to get inside the output device. This can result in personal injury or shock as well as damage to the equipment.

Cleaning the Edge Detection StripTo register an image to the media edge, the VLF Trendsetter uses an edge detection algorithm. This algorithm relies on a 29.2-inch (741-millimeter) strip set into the surface of the drum inside the output device, beside the leading edge clamps.

For VLF Trendsetters equipped with a thermal imaging head, this strip is black and non-reflective. For VLF Trendsetters equipped with an HRX imaging head, this strip is reflective.

You must clean this strip to avoid false edge detections and error messages.

VLF Trendsetters with a thermal imaging head:

Clean the edge detection strip every three months.

VLF Trendsetters with an HRX imaging head:

Clean the edge detection strip daily.

To clean the edge detection strip:

1. Ensure that the output device is not currently imaging media.

2. Remove the back access panels as outlined on page 27.

3. Rotate the drum by hand until the edge detection strip is visible.

4. Dampen a Kimwipe with 90% isopropanol, and swipe along the strip once, in one direction only.

Be careful not to leave any fingerprints or smudges.

5. Replace the access panels as outlined on page 28.

Note: Kimwipes EX-L (Extra Low-Lint) from Kimberly Clark are recommended for cleaning the strip since they leave no marks. See Appendix A, Part Numbers.

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30 Chapter 3 – Maintenance

Cleaning the Plate RollerThe plate roller is the rubber roller that holds media to the drum while the media is being loaded. You should clean the plate roller once a month.

To clean the plate roller:

1. Remove the back access panels as outlined on page 27.

2. Wipe the plate roller gently with a dry Kimwipe or lint-free cloth.

CAUTION: Never use water, detergent, or alcohol to clean the plate roller.

3. Replace the back access panels as outlined on page 28.

Cleaning Exterior SurfacesYou should clean the exterior of the output device and the workstation weekly, as they can become dirty in a prepress environment.

Cleaning the exterior surfaces of the VLF Trendsetter equipment weekly preserves the appearance and finish of the equipment, and ensures that visual indicators and markings are clearly visible. Most importantly, it reduces the amount of dust that can fall into the equipment when access panels are opened.

Reliability and high-quality output depend on keeping the exterior of the output device clean.

Cleaning RecommendationsBefore cleaning the exterior surfaces, you should vacuum all door or access panel seams to remove any accumulated dust. It may be sufficient to simply wipe the surfaces clean with dry rags, if it is done frequently, and if the environment is relatively dry and free of vapors. A more thorough cleaning requires using cloths dampened with water and mild detergent.

Note: When cleaning the exterior of the VLF Trendsetter, use dampened rags with a mild dish detergent. All soap residue must be thoroughly wiped off with a clean, damp rag.

DANGER: Do not let water run freely over or get inside the VLF Trendsetter. This can result in personal injury or shock as well as damage to the equipment.

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Replacing Air Filters 31

Cleaning the Load TableYou must clean the load table weekly to keep its surface dust and lint free. See Cleaning Recommendations.

Removing StainsTo remove ink or other stains from the exterior surfaces of the output device, wipe the stain away immediately with a cloth dampened with water and mild dish detergent. If stains are persistent and do not come off with dish detergent and water, try using isopropyl alcohol, Windex or Mr. Clean.

Replacing Air FiltersThere are two air filtration systems in the output device. One system filters the compressed air supplied to the output device. The other filter system supplies cooling air to the inside compartments of the output device.

Compressed Air Supply FiltersThere are three compressed air supply filters in the output device:

• particulate filter

• coalescent filter

• adsorption filter

You must replace these filters about every three months – more frequently in dusty environments. The output device’s power and compressed air must be turned off while you are replacing air supply filters.

CAUTION: Avoid regular use of chemical cleaners, as these could damage the exterior of the output device. Read and follow all directions provided by the acetone manufacturer. Failure to do so can result in personal injury or damage to the equipment.

WARNING: Failure to shut off the compressed air system before replacing a compressed air filter element can result in personal injury or damage to the output device.

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32 Chapter 3 – Maintenance

The air supply filters can become clogged if they are not replaced as recommended on page 24. Clogged filters can cause air pressure problems in the output device. If this happens, an error message is displayed. If a filter is allowed to fail, contaminants can damage the air system in the output device.

You should check the filter bowls weekly, and drain if necessary.

CAUTION: Notify CreoScitex service personnel if you find water or oil in the filter bowls.

Figure 12: Compressed Air Supply Filters – Front Left Panel

Inspect the filters by looking at the indicator on the middle and right side of the filters. If either indicator is red, then all three filter elements should be replaced.

Note: Regardless of what the indicator shows, the filters must be replaced every three months.

The recommended replacement parts for the compressed air filtration system are manufactured by Wilkerson Corporation and can be obtained from CreoScitex. See the table on page 24 or Appendix A, Part Numbers.

Air shutoff valve

Particulate filter

Air pressure gauge

Adsorption filterCoalescent filter

Air pressure regulator

WARNING: Read and follow all precautions provided by the manufacturer of the filters used in the compressed air system. Failure to do so can result in personal injury or damage to the equipment.

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Replacing Air Filters 33

Shutting off the Compressed AirYou will not be able to replace any of the filters until you shut off the compressed air, letting the air bleed completely out of the output device.

WARNING: Do not shut off the compressed air while the output device is in operation.

To shut off the compressed air:

1. Shut down the output device.

See Shutting Down the VLF Trendsetter on page 17 for details.

2. Press down firmly on the orange trigger on the shutoff valve shown in Figure 12 on page 32.

WARNING: Do NOT put your fingers over the vent hole below the shutoff valve. High-pressure air is released when the shutoff is activated.

Pressing the orange trigger on the air shutoff valve allows air to bleed slowly from the output device. The pressure gauge on the filtration unit reads zero when all the air has been let out.

Note: Air pressure in the output device during regular operation is 80 psi, or 552 kPa.

CAUTION: Shutting off the compressed air will generate a lot of noise.

Location of the Compressed Air Supply FiltersThree different compressed air supply filters clean and dry the pressurized shop air that is supplied to the output device pneumatics. The compressed air filters shown in Figure 12 are located behind the left front access panel.

Frequency of Compressed Air Supply Filter ReplacementDo not use the appearance of the filters to determine when the filters should be cleaned or replaced. They can seem dirty before they need to be replaced if there is coarse dust in the VLF Trendsetter environment, and they can appear clean when they need to be replaced if there are smaller particulates in the air. Use the maintenance schedule on page 24 to determine when the filters need to be replaced.

WARNING: Failure to shut off air pressure before removing some or all of the air filters causes unfiltered air to be drawn into sensitive areas of the output device. This eventually degrades performance or damages the equipment. In addition, failure to shut off air pressure will cause high-pressure air to be present in the filter elements and bowl, making disassembly difficult and dangerous.

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34 Chapter 3 – Maintenance

Replacing the Particulate FilterYou should replace the particulate filter about every three months.

Figure 13: Particulate Filter

To replace the particulate filter:

1. Shut down the output device.

See Shutting Down the VLF Trendsetter on page 17.

2. Remove the left front access panel as outlined on page 28.

3. Shut off the compressed air as outlined on page 33.

4. Rotate the plastic bowl a quarter turn, and pull down to remove it.

5. Unscrew the filter assembly by turning the black plastic disk.

6. Pull the plastic disk off the filter assembly.

7. Pull off the filter.

8. Reinstall the plastic disk on a new particulate filter.

9. Screw the new filter assembly back into the unit hand-tight.

Particulate filter

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Replacing Air Filters 35

10. Examine the plastic bowl and rubber O-ring for any damage or deterioration, and inform CreoScitex service personnel if replacement is necessary.

11. Check for water or oil in the bowl.

If there is water or oil, notify CreoScitex, and have your air supply inspected by qualified personnel.

12. Reinstall the bowl.

13. Once all filters are properly installed, turn the air supply back on.

The pressure gauge on the filtration unit should read approximately 80 psi (550 kPa).

14. If the pressure gauge doesn’t read approximately 80 psi, adjust the air pressure.

15. Replace the left front access panel as outlined on page 28.

Replacing the Coalescent FilterYou should replace the coalescent filter about every three months.

Figure 14: Coalescent Filter

Coalescent filter

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36 Chapter 3 – Maintenance

To replace the coalescent filter:

1. Shut down the output device.

See Shutting Down the VLF Trendsetter on page 17.

2. Remove the left front access panel as outlined on page 28.

3. Shut off the compressed air as outlined on page 33.

4. Rotate the guard a quarter turn, and pull down to remove it.

5. Pull down on the bowl to remove it.

6. Unscrew the filter assembly.

Ensure that the O-ring on top of the bowl is removed.

7. Install a new O-ring on the bowl.

8. Screw the filter assembly back into the unit hand-tight.

9. Examine the plastic bowl for any damage or deterioration, and inform CreoScitex service personnel if replacement is necessary.

10. Check for water or oil in the bowl.

If there is water or oil, notify CreoScitex, and have your air supply inspected by qualified personnel.

11. Reinstall the bowl and guard.

12. Once all filters are properly installed, turn the air supply back on.

The pressure gauge on the filtration unit should read approximately 80 psi (552 kPa).

13. If the pressure gauge doesn’t read approximately 80 psi, adjust the air pressure.

14. Replace the left front access panel as outlined on page 28.

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Replacing Air Filters 37

Replacing the Adsorption FilterYou should replace the adsorption filter about every three months.

Figure 15: Adsorption Filter

To replace the adsorption filter:

1. Shut down the output device.

See Shutting Down the VLF Trendsetter on page 17.

2. Remove the left front access panel as outlined on page 28.

3. Shut off the compressed air as outlined on page 33.

4. Rotate the plastic bowl a quarter turn, and pull down to remove it.

5. Unscrew the filter assembly.

Ensure that the O-ring on top of the filter is removed.

6. Install a new O-ring on the threads of the new adsorption filter.

7. Screw the filter assembly back into the unit hand-tight.

8. Examine the plastic bowl and rubber O-ring for any damage or deterioration, and inform CreoScitex service personnel if replacement is necessary.

Adsorption filter

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38 Chapter 3 – Maintenance

9. Check for water or oil in the bowl.

If there is water or oil, notify CreoScitex, and have your air supply inspected by qualified personnel.

10. Reinstall the bowl.

11. Once all filters are properly installed, turn the air supply back on.

The pressure gauge on the filtration unit should read approximately 80 psi (552 kPa).

12. If the pressure gauge doesn’t read approximately 80 psi, adjust the air pressure.

13. Replace the left front access panel as outlined on page 28.

Intake FiltersThe intake filters, shown in Figure 17, are located in the panels on the front left and right sides of the output device. These filters should be replaced at least every three months; see page 24 for details. They are green and 0.5 inch thick. The side of the filters with the metal mesh faces in toward the output device.

Figure 16: Intake Filter Panels

Left filter panel Right filter panel

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Replacing Air Filters 39

To replace an intake filter:

1. Shut down the output device.

See Shutting Down the VLF Trendsetter on page 17.

2. Open the filter panel on the left or right front side of the output device (see Figure 17 for an illustration of the location):

Figure 17: Intake Filter – Front Right Filter Panel

a. Loosen the knurled knob by hand, or use a slot screwdriver.

b. Pull the panel straight out to remove it.

3. Pull the filter out of its frame to remove it.

4. Insert the new intake filter into the filter frame with the mesh side facing toward you.

5. Close the filter panel using the screwdriver or knurled knob: turn the captive screws 2-3 turns clockwise to lock the panel securely into position.

Access: use a flathead screwdriver

Intake filter

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40 Chapter 3 – Maintenance

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4

Troubleshooting

Operator Recoverable Errors..............................................................42

Message Log.....................................................................................44

Error Messages and Recommended Actions ......................................45

Unable to Find Matching Plate Error ..................................................63

Dr. Watson Errors ..............................................................................63

Files Failing to RIP Error .....................................................................64

Checking Media Size Information......................................................64

Resetting the Output Device .............................................................65

Removing Plates From the Output Device ..........................................66

Image Quality Problems.....................................................................71

Power Failures...................................................................................71

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42 Chapter 4 – Troubleshooting

Operator Recoverable ErrorsThis chapter describes common errors that can occur with the VLF Trendsetter and how to resolve them.

Operator recoverable errors usually result in a suspend condition that requires some task to get the system to recover and resume imaging. For a listing of the common error messages and recommended operator actions, see Error Messages and Recommended Actions on page 45.

Dealing With a Suspend ConditionA suspend condition is a condition that prevents the output device from operating. A suspend condition occurs when there are errors or problems with the system, e.g., a misaligned medium or a medium stuck on the drum. When a suspend condition occurs:

• the output device is stopped

• the red Error light on the operator interface is lit

• a Suspend dialog box is displayed on the workstation, as shown in Figure 18

The information in the Suspend dialog box indicates the type of problem and suggests a course of action. See Error Messages and Recommended Actions starting on page 45 for details.

CAUTION: Do not open the output device more often than is absolutely necessary. Opening access panels is unavoidable but should be kept to a minimum to reduce the accumulation of dust in and around sensitive components.

CAUTION: The output device takes 10 to 15 minutes to warm up after it has been restarted. The warmup time is dependent on how long the output device has been idle. You cannot image media while the output device is warming up.

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Operator Recoverable Errors 43

Figure 18: Suspend Dialog Box

Suspend ConditionsWhen a suspend condition occurs, you have up to three choices. If a button is grayed out, it is not available.

Resume This indicates that you can try the operation again. Click this button to try again.

Plate Removed This indicates that you have manually intervened to fix a problem, e.g., you have manually removed a misaligned medium. Click this button after you remove the medium.

IMPORTANT:

You must remove the medium before you click the Plate Removed button.

Cancel Image This terminates the current operation, e.g., load, image, unload. The output device will unload the medium, if currently loaded. Click this button to terminate the operation.

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44 Chapter 4 – Troubleshooting

Example of a suspend condition

Message LogThe message log in the Trendsetter Monitor window includes:

• error messages

These errors are related to operation of the output device. If it has already started exposing a medium when an error is discovered, the partially exposed medium is ejected.

• warning messages

These messages warn you about conditions in the VLF Trendsetter that could potentially cause problems.

The output device may detect that a component of the system is not performing within expected tolerances. This is a good indication that servicing is required in the near future. Typical examples of this kind of message include:

compressed air pressure is low

power supply voltage is out of range

a <specific> cable is disconnected

exposure head is overheating

• information messages

These messages are logged as part of the normal operation of the VLF Trendsetter. They indicate, for example, that a file has been queued or that an image has been started.

Note: The Trendsetter Monitor window can contain up to 500 lines of text.

Error Message Possible Operator Actions

Carriage: could not find edge of plate check that plate size is entered correctly

Cancel Image: image is cancelled. The medium is unloaded without being imaged.

Resume: the output device tries to find the medium edge again.

Plate Removed: not an option for this suspend condition.

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Error Messages and Recommended Actions 45

Error Messages and Recommended ActionsFollowing are lists of most of the error messages that display on the workstation when problems occur with the VLF Trendsetter. Each list provides:

• the text of the error message as it displays in the Suspend dialog box

• the recommended action you should take to solve the problem

Important: Even if you solve a problem yourself, please report any recurring errors to the CreoScitex Response Center.

Attention: The output device takes 10 to 15 minutes to warm up after it has been restarted. The warmup time is dependent on how long the output device has been idle. You cannot image media while the output device is warming up.

Attention: Do not open the output device more often than is absolutely necessary. Opening access panels is unavoidable but should be kept to a minimum to reduce the accumulation of dust in and around sensitive components.

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46 Chapter 4 – Troubleshooting

Error CategoriesThe error messages are grouped alphabetically according to error category or to the first part of the message that is displayed on the workstation. See Table 1 for a quick reference to all error messages.

Table 1: Error Categories

(No category) starts on page 47

Carriage starts on page 50

Exposure Head starts on page 53

Image starts on page 58

Laser starts on page 58

Messaging starts on page 59

MPE Software starts on page 60

Satellite starts on page 60

SCSI starts on page 61

Workstation Communications starts on page 61

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Error Categories 47

Error Category: (No category)

Error Message:No category

Recommended Operator Action

Command received for idle image ID

1. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

2. Shut down the output device.

3. Start the output device.

4. Start the workstation software.

IMPORTANT:If the error happens more than once, call the CreoScitex Response Center to report it.

Maximum active image commands surpassed

1. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

2. Shut down the output device.

3. Start the output device.

4. Start the workstation software.

IMPORTANT:If the error happens more than once, report the details to the CreoScitex Response Center.

Resolution specified is not available

You may have the VLF Trendsetter configured to use resolutions that are not available on your VLF Trendsetter.

1. See your Workstation Software User Guide to determine which resolutions are available to you.

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Resume or clear received when not suspended

1. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

2. Shut down the output device.

3. Start the output device.

4. Start the workstation software.

IMPORTANT:If the error happens more than once, report the details to the CreoScitex Response Center.

Specified image ID is already active

1. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

2. Shut down the output device.

3. Start the output device.

4. Start the workstation software.

IMPORTANT:If the error happens more than once, report the details to the CreoScitex Response Center.

Test Pattern Generator: Undefined pattern number, use \"list pattern\"

This message occurs only on VLF Trendsetters with an HRX imaging head.

1. Check the laser exposure value for the media you are imaging.

You may need to calibrate this value. See your Workstation Software User Guide.

Too many characters in command string

1. Ensure that the computer serial i/f is connected to the correct port on the workstation.

See Figure 4 on page 16.

Error Message:No category

Recommended Operator Action

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Error Categories 49

Workstation communications lost

1. Ensure that the computer serial i/f is connected to the correct port on the workstation.

See Figure 4 on page 16.2. If the cable is connected properly, reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

3. Shut down the output device.

4. Start the output device.

5. Start the workstation software.

This error is reported every 30 seconds while it persists.IMPORTANT:If this error does not go away, report the details to the CreoScitex Response Center.

Error Message:No category

Recommended Operator Action

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Error Category: Carriage

Error Message:Carriage category

Recommended Operator Action

Could not find edge of platecheck that plate size is entered correctly

1. Ensure that the medium is loaded with the side to be imaged (the emulsion side) facing up.

2. Make sure the medium is loaded in the correct position on the load table.

3. Determine whether the medium you loaded is the correct size.

See Checking Media Size Information on page 64 for details.4. If the medium is the correct size, try loading it again.

IMPORTANT:If this error does not go away, report the details to the CreoScitex Response Center.

Did not reach target speed 1. In the Suspend dialog box on the workstation, click the Resume button.

2. When convenient, call the CreoScitex Response Center to report the error.

Limit switches reporting carriage is both HOME and AWAY

1. Open the output device.

2. Check to see if there are any slip sheets, media, or debris stuck around the imaging head inside the output device.

3. If there are slip sheets, media, or debris, remove the foreign material and try to image the media again.

Or:If there are no slip sheets, media, or debris, write down the error message, and call the CreoScitex Response Center.

Operation timed out 1. The VLF Trendsetter may recover if you click either the Resume or Cancel Image button in the Suspend dialog box on the workstation.

2. Even if the VLF Trendsetter resumes normal operation, report the error message to the CreoScitex Response Center.

IMPORTANT:Your VLF Trendsetter may need servicing.

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Error Categories 51

Stuck in AWAY position 1. In the Suspend dialog box on the workstation, click the Resume button.

2. If the workstation reports the error again, click the Cancel Image button in the Suspend dialog box.

3. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

4. Shut down the output device.

5. Start the output device.

6. Start the workstation software.

The error may go away temporarily.7. Call the CreoScitex Response Center to report the error.

IMPORTANT:Your VLF Trendsetter may need servicing.

Stuck in HOME position 1. In the Suspend dialog box on the workstation, click the Resume button.

2. If the workstation reports the error again, click the Cancel Image button in the Suspend dialog box.

3. Reboot the workstation.

For instructions, see the documentation that came with your DEC Alpha or Intel computer.

4. Shut down the output device.

5. Start the output device.

6. Start the workstation software.

The error may go away temporarily.7. Call the CreoScitex Response Center to report the error.

IMPORTANT:Your VLF Trendsetter may need servicing.

Error Message:Carriage category

Recommended Operator Action

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Unexpectedly arrived at AWAY position

1. In the Suspend dialog box on the workstation, click either the Resume or Cancel Image button.

The VLF Trendsetter should recover automatically from the error.

2. Check the medium for artifacts.

3. Even if you do not find any artifacts, call the CreoScitex Response Center to report the error.

IMPORTANT:Your VLF Trendsetter may need servicing.

Unexpectedly arrived at HOME position

1. In the Suspend dialog box on the workstation, click either the Resume or Cancel Image button.

The VLF Trendsetter should recover automatically from the error.

2. Check the medium for artifacts.

3. Even if you do not find any artifacts, call the CreoScitex Response Center to report the error.

IMPORTANT:Your VLF Trendsetter may need servicing.

Error Message:Carriage category

Recommended Operator Action

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Error Categories 53

Error Category: Exposure Head

Error Message:Exposure Head category

Recommended Operator Action

All retries failed on chnl 0 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

All retries failed on chnl 1 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Break detected, exposure head has reset

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Command timed out 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

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Couldn�t find plate edge due to dirty edge strip on drum

This message is displayed when the edge detection strip is too dirty when a media edge detection is performed.

Depending on the severity of the problem, the output device may succeed if you try to resume the operation. Try cleaning the strip before you try again. See Cleaning the Edge Detection Strip on page 29 for details.

To try the edge detection again:

1. In the Suspend dialog box on the workstation, click the Resume button.

The Suspend dialog box is no longer displayed, and the output device tries the edge detection procedure again. If the retry fails as well, the Suspend dialog box is displayed again.IMPORTANT:If the edge detection fails again after you clean the edge detection strip, call the CreoScitex Response Center to report the error.

Datalink failed while retrying send

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Datalink synchronization lost 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Error Message:Exposure Head category

Recommended Operator Action

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Error Categories 55

Datalink timed out waiting for break

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

IMPORTANT:Your VLF Trendsetter may need servicing.

Did not signal end of initialization

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Focus error detected at <distance> inches while imagingcheck plate for artifacts

This error can be caused by:

• dents in a plate

• improperly loaded medium

• an image running off the edge of the medium (i.e., the image is wider than the medium)

To correct the error:

1. Inspect the medium closely for image artifacts.

2. Try imaging again using a new medium.

IMPORTANT:If the error keeps happening, call the CreoScitex Response Center.

Error Message:Exposure Head category

Recommended Operator Action

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Incorrect light level at start of edge detection check plate if plate size entered too small

1. Make sure the medium is loaded in the correct position on the load table.

2. Check the plate type information to ensure that the medium size listed on the workstation matches the size you loaded.

See Checking Media Size Information on page 64.3. If the medium sizes match: in the Suspend dialog box on the

workstation, click the Resume button to resume imaging.

If the medium sizes don’t match: click the Cancel Image button in the Suspend dialog box, and modify the medium size as needed.See your Workstation Software User Guide for details.Or:Get a different-sized medium to load into the output device.

Is not responding 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Laser beam positioning not stable yet

1. In the Suspend dialog box on the workstation, click the Cancel Image button.

2. Try again to submit the file to the VLF Trendsetter.

IMPORTANT:If the error keeps happening, call the CreoScitex Response Center immediately.

Error Message:Exposure Head category

Recommended Operator Action

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Error Categories 57

Sync lost on chnl 0 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Sync lost on chnl 1 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Task received unexpected head message <mailbox>, message code <msgtype>h

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Won�t come online 1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

4. Even if the VLF Trendsetter recovers from the error, call the CreoScitex Response Center to report it.

Error Message:Exposure Head category

Recommended Operator Action

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Error Category: Image

Error Category: Laser

Error Message:Image category

Recommended Operator Action

Plate exposed by open door 1. If the Suspend dialog box is displayed on the workstation, click the Resume or Cancel Image button.

The VLF Trendsetter should recover from this error automatically.

PHI buffer overflow while imagingcheck plate for artifacts

1. Check the medium for image artifacts.

IMPORTANT:If the error keeps happening, call the CreoScitex Response Center.

Error Message:Laser category

Recommended Operator Action

Cannot continue, laser is not ready

1. In the Suspend dialog box on the workstation, click the Resume button.

2. If this message reappears in the Trendsetter Monitor window, wait 30 seconds and click the Resume button again.

3. Repeat step 2 until the output device restarts. Watch for the message log to display a “Laser is ready” message.

Communication error: Laser is busy

1. In the Suspend dialog box on the workstation, click the Resume button.

If this error happens again:

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

IMPORTANT:If your VLF Trendsetter does not recover from the error, call the CreoScitex Response Center.

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Error Categories 59

Error Category: Messaging

Error Message:Messaging Category

Recommended Operator Action

One or both plate dimensions too large

1. Check the plate type information to ensure that the medium size listed on the workstation matches the size you loaded.

See Checking Media Size Information on page 64.2. If the medium sizes match: in the Suspend dialog box on the

workstation, click the Resume button to resume imaging.

If the medium sizes don’t match: click the Cancel Image button in the Suspend dialog box, and modify the media size as needed.See your Workstation Software User Guide for details.Or:Get a different-sized medium to load into the output device.

Media type out of range 1. From the Trendsetter menu, select Media Configuration.

2. In the Media Configuration dialog box, check that the media type is listed under Available Media.

3. Record the error message, and call the CreoScitex Response Center.

One or both plate dimensions too small

1. Check the plate type information to ensure that the media size listed on the workstation matches the size you loaded.

See Checking Media Size Information on page 64.2. If the medium sizes match: in the Suspend dialog box on the

workstation, click the Resume button to resume imaging.

If the medium sizes don’t match: click the Cancel Image button in the Suspend dialog box, and modify the media size as needed.See your Workstation Software User Guide for details.Or:Get a different-sized medium to load into the output device.

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Error Category: MPE Software

Error Category: Satellite

Error Message:MPE Software category

Recommended Operator Action

Image shutdown error You may notice that this error happens only with certain media sizes and/or separations. The medium was likely imaged correctly and may still be usable.

1. In the Suspend dialog box on the workstation, click either the Resume or Cancel Image button.

2. Call the CreoScitex Response Center to report the error.

AL Sched: pick sync error The VLF Trendsetter has been reset and should recover automatically.

1. Call the CreoScitex Response Center to report the error.

AL Sched: unload sync error The VLF Trendsetter has been reset and should recover automatically.

1. Call the CreoScitex Response Center to report the error.

Error Category:Satellite category

Recommended Operator Action

<Satellite Board> Error: <Output Name>

1. In the Suspend dialog box on the workstation, click the Resume button.

The VLF Trendsetter may recover automatically.2. Even if it does, contact the CreoScitex Response Center to report

the error.

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Error Categories 61

Error Category: SCSI

Error Category: Workstation Communications

Error Category:SCSI category

Recommended Operator Action

SCSI bus reset while imaging 1. In the Suspend dialog box on the workstation, click either the Resume or Cancel Image button.

The VLF Trendsetter should recover and normal operation may continue, but the current medium will be marked rejected.

2. Call the CreoScitex Response Center to report the error.

SCSI parity error while imagingcheck plate for artifacts

1. Check the medium for artifacts.

2. If you find image artifacts, or if you think image artifacts might be on the medium but are not visible, reimage the medium.

Error Message:Workstation Communications category

Recommended Operator Action

Abort received when no command active

1. Shut down the output device.

2. Reboot the workstation.

See the Start Here, Basics and Installation Microsoft Windows NT Server user guide.

3. Start the output device.

IMPORTANT:If the error happens again, call the CreoScitex Response Center.

Door is open 1. Close all output device access panels.

ABORT switch on 1. Release the Abort button on the output device to continue operations.

Abort request not heeded within timeout, possible hung subsystem

1. Reset the VLF Trendsetter.

See Resetting the Output Device on page 65.2. Call the CreoScitex Response Center to report the details of this

error.

Resolution does not exist This error message may appear routinely when you start the workstation. You can safely ignore this message.

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Image too wide for plate 1. Ensure that the media size is a correct match with the file you sent to the output device to be imaged.

See Checking Media Size Information on page 64.2. If the media size is correct, the error could be a problem with the

workstation software or the PostScript file.

If the media size is incorrect, click the Cancel Image button in the Suspend dialog box, and modify the media size as needed.See your Workstation Software User Guide for details.

3. Record the media separation color(s) that had the error.

4. Call the CreoScitex Response Center to report the error.

Proofing not supported Your VLF Trendsetter does not support proofing. Proofing is only available on the Trendsetter 3244.

Error Message:Workstation Communications category

Recommended Operator Action

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Unable to Find Matching Plate Error 63

Unable to Find Matching Plate ErrorIf the workstation can’t find a matching plate type, it means there is no plate type that matches the dimensions and medium index of the raster. Raster dimensions are usually embedded in the PostScript file.

To correct this error:

1. Check the height and width of the medium.

2. Ensure the page setup contains the correct medium index.

The medium index is a characteristic of the page setup that is associated with the input method, e.g., spool folder, used.

Dr. Watson ErrorsDr. Watson errors are generated by the Windows NT operating system. When a Dr. Watson error occurs, the Dr. Watson dialog box is displayed.

To recover from a Dr. Watson error:

1. Click the OK button to close the Dr. Watson dialog box.

Note: It may take a few minutes for the OK button to become available.

2. Reboot the workstation.

For additional instructions, see the documentation that came with your DEC Alpha or Intel computer.

If rebooting the workstation doesn’t help, call the CreoScitex Response Center.

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Files Failing to RIP ErrorFailure of a file to appear in the Active Queue on the Output Controller/Monitor window is an indication of a failed PostScript file. When this happens, check:

• the RIP Monitor window for error messages. The RIP Monitor window tells you the name of the failed file and the line number of PostScript code that caused the problem. Once you have corrected the problem in the PostScript file, try submitting the file again.

• to ensure that inputs are enabled. When inputs are enabled, there is a check mark beside Start Inputs in the Allegro RIP menu.

• to ensure the spool folder or AppleTalk input is turned on in the Input Manager dialog box. To turn an input on, select the input, and click the On button.

Checking Media Size InformationUse the following procedure to check media size information when an error message indicates that the output device could not find the edge of a medium or that a medium is the wrong size.

To check media size information:

1. In the Suspend dialog box on the workstation, click the Cancel Image button.

The image is cancelled, i.e., the Suspend dialog box is no longer displayed.

2. In the Active Queue in the Output Controller/Monitor window, select the file that was being output when the suspend occurred.

3. Click the Info button.

The ThroughPut Info dialog box is displayed, listing the dimensions of the media.

Note: The medium may not be unloaded automatically when the image is cancelled.

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Resetting the Output Device 65

Figure 19: ThroughPut Info Dialog Box

4. Verify that the media size information is correct.

If the media size information is correct, click the Cancel button to close the ThroughPut Info dialog box.

Resetting the Output DeviceReset Trendsetter in the Trendsetter menu is an error recovery command. You use it to reset the output device to its idle or ready state. For example, if you cancelled an image, but the output device didn’t unload the plate, you could use Reset Trendsetter to reset the output device to an idle state, causing the output device to unload the plate.

Note: The value you entered for the media size will appear different in the ThroughPut Info dialog box. This is because workstation software must allow 0.8 inch for the clamps that hold the media on the drum. For example, a 32 x 44 inch medium appears in the ThroughPut Info dialog box as 31.2 x 44 inches.

Note: If you cannot access Reset Trendsetter, turn the output device off for about five seconds using the breaker switch, then turn it back on. This does the same thing as Reset Trendsetter when the Trendsetter menu cannot be accessed.

Important: The output device takes 10 to 15 minutes to warm up after it has been restarted. The warmup time is dependent on how long the output device has been idle. You cannot image media while the output device is warming up.

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To reset the output device:

! From the Trendsetter menu, select Reset Trendsetter.

The output device resets itself.

Removing Plates From the Output DeviceOn occasion, you may have to remove a plate from the drum as a result of an output device error. If an output device error occurs while a plate is being loaded onto, or unloaded from the drum, the partially loaded plate must be removed, and the trailing-edge clamps may have to be manually placed in their park position on the drum. See Repositioning the Trailing-Edge Clamps on page 69.

Removing a Plate From the Drum

To remove a plate from the drum:

1. Remove the output device’s back access panels as outlined on page 27.

2. Put on protective gloves.

Protective gloves should be clean and lint-free to ensure that the interior of the machine is kept clean.

Note: You can skip this step if the plate is not held by the trailing-edge clamps.

CAUTION: Plate edges are sharp. Failure to wear protective gloves can result in personal injury. If the plate is held by the trailing-edge clamps, slide the clamps off the plate.

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Removing Plates From the Output Device 67

Figure 20: Sliding the Clamps off the Plate

3. Rotate the drum by hand, while guiding the trailing edge of the plate straight out of the output device, until the leading-edge clamps can be reached.

4. Fold over the corners of the free end of the plate.

5. Ease the plate out of the leading-edge clamps.

Figure 21: Easing the Plate out of the Clamps

The plate comes free of the clamps easily. You should not need to use force.

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6. Inspect the plate edge to see whether plate material is missing.

Figure 22: Inspecting the Plate Edge

If some plate material is missing, open the clamp segments one at a time and inspect them for loose material.

Figure 23: Inspecting the Clamps for Loose Material

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Removing Plates From the Output Device 69

If you find loose material, use a vacuum cleaner to remove it from the clamps.

7. In the Suspend dialog box on the workstation, click the Resume button.

Another Suspend dialog box is displayed, indicating that the trailing-edge clamps must be placed in the park position.

8. Reposition the trailing-edge clamps.

See Repositioning the Trailing-Edge Clamps.

9. Replace the output device’s back access panels as outlined on page 28.

Repositioning the Trailing-Edge ClampsUse the following procedure to reposition the trailing-edge clamps in the output device, for example, when:

• you moved the clamps when you removed the medium from the drum

• the clamps were dropped by the output device

• the following error message is displayed in the Suspend dialog box on the workstation:

move clamps to park position, then select RESUME

WARNING: Be careful to avoid pinching your fingers between the trailing-edge clamps and the drum.

To reposition the trailing-edge clamps:

1. Remove the output device’s back access panels as outlined on page 27.

2. If there is a plate on the drum, remove it.

See Removing Plates From the Output Device on page 66.

3. Rotate the drum by hand until the trailing-edge clamps are visible.

Note: Pay special attention to the registration pins and the clamp springs. If any plate material is left here, plate loading problems or misregistration could result.

WARNING: When placing or sliding a trailing-edge clamp on the drum, always ensure the steel tabs on the clamps are centered on the steel straps on the drum. The clamp tabs can damage the drum surface if the tabs are not aligned properly.

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Ensure that the direction of the arrows on the clamps aligns with the arrows on the drum.

4. Verify that the trailing-edge clamps are evenly spaced.

The gaps between the trailing-edge clamps should be aligned with the gaps in the leading-edge clamps above them.

5. Verify that the trailing-edge clamps are installed in a straight line and are parallel to and touching the nylon clamp guides.

6. Replace the output device’s back access panels as outlined on page 28.

7. In the Suspend dialog box on the workstation, click the Resume button.

8. If the output device suspends again with one of the following messages, check the clamp alignment, and adjust if necessary:

Timeout moving TE cylinder

TE failed to lock

TE clamps not on actuator/drum

CAUTION: Slide the trailing-edge clamps up along the drum until they line up with the labels near the leading-edge clamps and are against the nylon trailing-edge clamp guides.If the clamps have come off the drum, line them up with the labels and nylon clamp guides near the leading-edge clamps.

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Image Quality Problems 71

Image Quality ProblemsIf you experience any image quality problems, call the CreoScitex Response Center immediately.

Power FailuresA power failure is anything that causes power to be cut off from the VLF Trendsetter without first going through an orderly shutdown.

The workstation is equipped with a UPS (Uninterrupted Power Supply) that gives the workstation time to shut itself down in an orderly fashion when the power fails.

The output device does not have such protection and turns off immediately. It retains its last state and, if nothing changed while it was powered down, attempts to recover when power is restored.

Sometimes automatic recovery is not possible. The most common case is if the power fails when a medium is partially on the drum. In this case a Suspend dialog box is displayed on the workstation. You must remove the medium. See Operator Recoverable Errors on page 42.

When a power failure occurs, it is recommended that you turn off the output device using the power switch shown in Figure 4 on page 16. Once power has been restored, you can turn the output device on again.

Loss of Air Pressure in the Output DeviceCompressed air is supplied to the output device from an external air compressor. If the power failure also affects the air compressor, air pressure is slowly lost inside the output device.

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A

Part Numbers

Parts List ...........................................................................................74

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74 Appendix A – Part Numbers

Parts List

Description CreoScitexPart Number

WilkersonPart Number

Particulate filter 55-0324 FRP-96-639

Adsorption filter 55-0326 MXP-96-650

Coalescent filter 55-0325 MSP-96-646

Plastic bowl/guard with automatic drain

55-0175 FRP-95-015

Plastic bowl/guard with manual drain

55-0174 FRP-95-014

Bowl O-ring 55-0173 GRP-95-009

Intake filter 55-0346 N/A

Kimwipes EX-L 89-0030 US: 34155

Canada: 34120

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B

Regulatory Compliance

Electrical Safety.................................................................................76

Laser Safety ......................................................................................76

EMI/EMC ..........................................................................................76

Noise Emissions.................................................................................77

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76 Appendix B – Regulatory Compliance

Electrical SafetyThe VLF Trendsetter has been designed, tested, and evaluated for compliance with the electrical and mechanical safety standards CSA 950, UL 1950, IEC 950, Safety of Information Technology Equipment and IEC 204-1, Safety of Machinery.

The CSA label on the output device indicates compliance with the standards CSA 950 and UL 1950. The CE label on the output device indicates compliance with the amended Low Voltage Directive 73/23/EEC, the Machinery Directive 89/392/EEC, and the Electromagnetic Compatibility (EMC) Directive 89/366/EEC. See Appendix C, Labels for illustrations of these labels.

Laser SafetyThe output device has been designed, tested, and evaluated for compliance with the following laser safety standards:

• U.S. Federal Regulations 21 CFR 1040.10 and 1040.11, in accordance with the regulations of the Center of Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration

• IEC 825-1, Safety of Laser Products

The Class 1 Laser Product label on the output device indicates compliance with the above standards. See Appendix C, Labels for an illustration of this label.

EMI/EMCThe output device has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the output device is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this manual, may cause harmful interference to radio communications. Operation of the output device in a residential area is likely to cause harmful interference. You will be required to correct the interference at your own expense. The FCC Certification label on the output device indicates compliance with these limits. See Appendix C, Labels for an illustration of this label.

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Noise Emissions 77

The VLF Trendsetter is a Class A product that is based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbances may arise. When such trouble occurs, you may be required to take corrective action. The VCCI label indicates compliance with the requirements for Japan. See Appendix C, Labels for an illustration of this label.

The output device has been designed, tested, and evaluated for compliance with the EMC Directive 89/366/EEC. It complies with the following EMC standards:

• EN 55022 / CISPR-22, Class A

• EN 50082-2 / IEC 1000-4-2, 1000-4-4

• ENV 50141, ENV 50204

If you experience EMC problems, please contact an authorized CreoScitex representative.

Noise EmissionsThe output device has been designed, tested, and evaluated for compliance with the maximum noise emission limit permitted for a light industrial environment, 70 dB(A).

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78 Appendix B – Regulatory Compliance

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C

Labels

Overview ..........................................................................................80

Internal Laser Safety Labels ...............................................................82

Examples of Labels ............................................................................83

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80 Appendix C – Labels

OverviewThis appendix contains information about the labels that are located on the output device. The labels are intended to assist you in safely operating your output device. All the labels described in this chapter are operator accessible and most are located inside the output device access panels (within the overall interlocked protective housing).

The identification, laser product classification, and CDRH certification labels are located on the output device as indicated below. You must remove the left back access panel to view the identification label. See Removing the Back Access Panels on page 27 for instructions.

For an illustration of: Go to:

Identification Label Figure 26 on page 83

Class 1 Laser Product Label Figure 27 on page 84

CDRH Certification Label Figure 28 on page 84

Exposure Head Aperture Label Figure 29 on page 85

Class 4 Laser Product Label Figure 30 on page 85

Laser Hazard Warning Label Figure 31 on page 86

Exposure Head Radiation Output Label Figure 32 on page 86

Class 3B Laser Product Label Figure 33 on page 86

Drum Encoder Radiation Output Label Figure 34 on page 87

Door Interlock Danger Label Figure 35 on page 87

CE Mark Label Figure 36 on page 87

CSA Mark Label Figure 37 on page 88

FCC Certification Label Figure 38 on page 88

Hand Protection Labels Figure 39 on page 89

High Leakage Current Label Figure 42 on page 90

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Overview 81

Figure 24: Identification, Classification, and Certification Labels

See Detail View

Identification label

Laser product classification label

CDRH certification label

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82 Appendix C – Labels

Internal Laser Safety LabelsThe internal laser safety labels are located on the exposure head and on the drum encoder protective housing, as shown in Figure 25 below.

Figure 25: Internal Laser Safety Labels

Laser HazardWarning Label

Class 3BLaserProductLabel

Drum EncoderRadiation OutputLabel

Class 4 LaserProduct Label

Laser HazardWarning Label

Exposure HeadAperture Label

Exposure Head RadiationOutput Label

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Examples of Labels 83

Examples of LabelsThis section contains examples of the labels on the output device.

Identification LabelThe identification label is located inside the left back access panel. See Figure 24 on page 81 for a diagram of the location.

Figure 26: Identification Label

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84 Appendix C – Labels

Laser Product Classification LabelThe laser product classification label is located as shown in Figure 24 on page 81.

Figure 27: Class 1 Laser Product Label

CDRH Certification LabelThe CDRH certification label is located as shown in Figure 31 on page 86.

Figure 28: CDRH Certification Label

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Examples of Labels 85

Exposure Head Aperture LabelThis label is located on the front of the exposure head non-interlocked protective housing, adjacent to the shutter and aperture. See Figure 25 on page 82 for a diagram of the location.

Figure 29: Exposure Head Aperture Label

Class 4 Laser Product LabelThis label is located on the top of the exposure head non-interlocked protective housing, beside the Laser Hazard Warning Label. See Figure 25 on page 82 for a diagram of the location.

Figure 30: Class 4 Laser Product Label

Laser Hazard Warning LabelThis label is located in two places:

• on the drum encoder non-interlocked protective housing

• on top of the exposure head non-interlocked protective housing, beside the Class 4 Laser Product Label

See Figure 24 on page 81 for a diagram of the locations.

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86 Appendix C – Labels

Figure 31: Laser Hazard Warning Label

Exposure Head Radiation Output LabelDepending on which option is provided, one of the following radiation output laser safety labels is located on the top of the exposure head protective housing, beside the Laser Hazard Warning Label. See Figure 25 on page 82 for a diagram of the location.

Figure 32: Exposure Head Radiation Output Labels

Class 3B Laser Product LabelThis label is located on the drum encoder non-interlocked protective housing. See Figure 25 on page 82 for a diagram of the location.

Figure 33: Class 3B Laser Product Label

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Examples of Labels 87

Drum Encoder Radiation Output LabelThis label is located on the drum encoder non-interlocked protective housing. See Figure 25 on page 82 for a diagram of the location.

Figure 34: Drum Encoder Radiation Output Label

Door Interlock Danger LabelThis label is located beside the safety interlock switches inside the interlocked protective housing.

Figure 35: Door Interlock Danger Label

CE Mark LabelThe CE mark label is located near the identification label. See Figure 25 on page 82 for the location of the identification label.

Figure 36: CE Mark Label

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88 Appendix C – Labels

CSA Mark LabelThe CSA mark label is located near the identification label. See Figure 25 on page 82 for the location of the identification label.

Figure 37: CSA Mark Label

FCC Certification LabelThe FCC certification label is located near the identification label. See Figure 25 on page 82 for the location of the identification label.

Figure 38: FCC Certification Label

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Examples of Labels 89

Hand Protection Warning and Caution LabelsThere are three different hand protection warning labels.

The following label is located on both sides of the load table.

Figure 39: Beware of Moving Parts Caution Label

The following protection label is located internally, on both sides of the engine frame.

Figure 40: Beware of Moving Parts When Interlock Defeated Caution Label

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90 Appendix C – Labels

The following label is located internally, near the drum, above the Abort button.

Figure 41: Use Protective Gloves Warning Label

High Leakage Current LabelThe high leakage current label is located on the lower right side of the output device, near the A/C inlet.

Figure 42: High Leakage Current Label

WARNING

USE PROTECTIVE GLOVES WHEN

CLEARING A PLATE JAM. THE PLATES

HAVE VERY SHARP EDGES WHICH CAN

CAUSE CUTS.

USE PROTECTIVE GLOVES WHEN

CLEARING A PLATE JAM. THE PLATES

HAVE VERY SHARP EDGES WHICH CAN

CAUSE CUTS.

PTIPTI74-3044A

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Glossary

CMYK Cyan, Magenta, Yellow, Black. Printing colors for process color production.

composite PostScript file A single PostScript file which contains all the color information for a final image. For example, if the image is four-color and will therefore require four media, image information for each media is contained in the one composite PostScript file. See also pre-separated PostScript file.

dot gain A printing effect whereby printed halftone screens absorb a greater amount of light than the corresponding PostScript tint suggests.

drum The device on which a medium is mounted for imaging by the laser.

exposure head Also called imaging head.

file An electronic text description of one or more images, using the PostScript language. At this time the VLF Trendsetter does not support files containing multiple PostScript showpage operators.

GATF Graphic Arts Technical Foundation.

image In the VLF Trendsetter, an electronic bitmap that is exposed onto a single medium. The output device receives images from the workstation and produces exposed, undeveloped media.

imposition A means of arranging pages on the front and back of a press sheet to ensure the correct order after the printed sheet is folded and trimmed.

input method A channel used for communication between workstation software and an imposition workstation. Also called input channel or input mechanism.

laser exposure Refers to the laser power value the imaging head should be set to for a particular plate type. See also plate type.

media type Refers to a particular manufacturer’s media. Media types are configured during installation of the VLF Trendsetter by CreoScitex service personnel.

medium index Used to identify which calibration curve to apply to a particular job or file.

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92 VLF Trendsetter Output Device Operator Manual

mirrorprint In workstation software, an option in the Page Setup dialog box that allows you to produce a mirror-image copy of a job.

Murrary-Davies function The equation that is used to calculate the effective dot area in a halftone tint. It compares the light absorbing power of a tint to that of a solid. For example, an effective dot area of 75% means the tint absorbs 75% of the light that is absorbed by solid ink.

native application file A file for a job that was created using a page layout application, such as QuarkXPress.

output device A semi-automatic, computer-to-media device that is part of the VLF Trendsetter.

page buffer A file on disk that is used to store a page of interpreted output, before it is printed or previewed. Depending on the page buffer mode you run workstation software in, page buffers can be either retained on disk to allow reprinting or deleted after printing to save space on your hard disk. Also called an interpreted raster image of a PostScript flat.

page imposition The process of printing several pages onto one sheet of media to minimize the amount of trimming required.

page setup In workstation software, a collection of specifications for a page, including resolution and orientation.

PCW Plate Control Wedge.

PDF Adobe System’s Portable Document Format.

plate A physical medium upon which an image is exposed. The VLF Trendsetter produces one exposed plate for each image it receives and sends the plate onto the processor.

plate gain The net change in the effective area of the halftone dot when imaged onto a plate. This results from: a) a change in the area of halftone dot from workstation software to the plate, and b) the emulsion at the edges of a “soft-edged” halftone dot that is not holding ink.

plate processor A piece of equipment used with the VLF Trendsetter to develop plates. Also known as a developer.

plate type Refers to the media type and the media size and thickness.

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Glossary 93

PostScript A page description language developed by Adobe Systems that is used to describe type and visual elements so that they can be output on devices with PostScript interpreters.

PostScript file A file written in a page description language created from a native application file.

PPD file PostScript Printer Description file. A computer file containing information on the parameters and options associated with a specific PostScript output device, such as the VLF Trendsetter.

PPX file Similar to the PPD file and created automatically when you generate a PPD file. The PPX file contains punch location information which is used by Preps imposition software.

pre-separated PostScript file A PostScript file that contains information for a single- color image. Any spot colors require an additional pre-separated PostScript file. For example, to produce a final four-color image, you would require four pre-separated PostScript files. One file contains the information for the cyan, one for the magenta, one for the yellow, and one for the black image.

Preps An imposition software package.

raster Digitized (bitmapped) images defined pixel by pixel in rows and columns. See also RIP.

registration The alignment of different printing media to produce one printed image.

resolution The degree of detail with which an image is reproduced, usually measured in dots per inch (dpi) or lines per inch (lpi). The higher the resolution, the greater the detail in which the image will be reproduced.

RGB Red, Green, and Blue color model used by computer monitors to display color.

RIP Raster Image Processor. Creates bitmap images from PostScript files, which are then sent to the output device for imaging.

roam To preview interpreted jobs in the Output Controller/Monitor window.

rosette The pattern in which halftone cells are arranged in a separated image.

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94 VLF Trendsetter Output Device Operator Manual

screen angle The angle at which a halftone screen is set when making screened images for printing halftones. Proper screen angles are critical to minimizing moiré patterns.

screen frequency/ruling The density of dots on a halftone screen, commonly measured in lines per inch (lpi). Also called screen ruling, raster, or mesh.

SCSI Small Computer System Interface. With the VLF Trendsetter, this type of connection is used to send image data from the workstation to the output device.

separation Refers to a color or layer in a file. A separation can be compared to film; there is one film for each color. For example, a basic CMYK job will require four films, i.e., four separations. Each spot color has its own film, i.e., its own separation. If multiple black films exist for a job, then multiple black separations are created for the job. All separations for a job must be registered to each other.

spot color A color that requires a special ink. It cannot be created using process colors.

spread The process of printing a small border just outside the edges of graphics to make them look bigger. Spread and choke are often used as part of trapping to protect against misregistration of color separations.

submitting The process of putting a file in the queue for imaging.

suspend condition A condition preventing the output device from continuing its current operation, e.g., when there are problems with the system.

throughput The efficiency with which images are interpreted and produced.

Trendsetter 3244 A high-speed, PostScript-compatible, computer-to-media platesetter, developed and manufactured by CreoScitex. It includes the workstation and an output device.

UGRA Swiss Association for the Promotion of Research.

UPS Uninterruptible Power Supply. A device used to supply power temporarily to the workstation during a power failure.

vignette A design element whereby gradations of color are displayed throughout an object in an image.

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Glossary 95

VLF Trendsetter CreoScitex’s high-speed, PostScript-compatible, computer-to-media platesetter that can handle large media sizes. It includes a workstation and output device.

Workstation A high-speed computer running the Windows NT operating system and the VLF Trendsetter workstation software. The computer provides the operator’s console, queueing management, raster image processor (RIP), and system control. It is connected to a local area network (LAN) over which it receives PostScript files.

Workstation software A software application that creates a rasterized image of a PostScript file. It is a PostScript Level 2 software RIP. The software RIPs PostScript files to create images, which are exposed onto media.

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Index

Aaccessing the interior of the output

device, 26adsorption filter

replacing, 37Agfa Lithostar plates, 6Agfa-Enco N90 plates, 6air filters

replacing, 31air pressure, loss of, 71air quality, 6attention symbol, xiii

CCancel Image button, 43Category, 53CDRH certification label

diagram, 84location, 80

CE mark labeldiagram, 87

checking media size information, 64Class 1 Laser Product label, 76cleaning

exterior of VLF Trendsetter, 30interior of output device, 29recommendations, 30

coalescent filterreplacing, 35

components, system, 5compressed air

filters, 31CSA mark label

diagram, 88

DDEC Alpha, 63door interlock danger labels

diagram, 87Dr. Watson errors, 63drum

diagram, 8removing plate from, 66

drum encoder label

diagram, 87DuPont SDB plates, 6

Eelectrical safety, 76EMC standards, 77error categories, listed, 46error category

(no category), 47carriage, 50exposure head, 53image, 58laser, 58messaging, 59MPE software, 60satellite, 60SCSI, 61workstation communications, 61

Error light, 10, 13diagram, 9

error messages, 44, 45recommended operator actions,

45error reporting, 13errors

Dr. Watson, 63files failing to RIP, 64operator recoverable, 42suspend condition, 43unable to find matching plate, 63

exposure head aperture labeldiagram, 85

FFCC Certification label, 76FCC certification label

diagram, 88FCC rules, 76files failing to RIP, error, 64filters, 6

replacing, 31fonts used in the manual, xiFuji LPY plates, 6

Hhand protection warning labels

diagram, 89, 90height, media, 8HRX imaging heads

media supported, 6humidity requirements, 4

Iidentification label

diagram, 83location, 80

image quality problems, resolving, 71imaging errors, 13Imaging light, 9

diagram, 9important symbol, xiiiinformation messages, 44intake filters, 38

replacing, 39Intel, 63interlock system, 2intervention by an operator, 13

KKodak IR plates, 7

Llaser product classification label

diagram, 84location, 80

laser safety, 10, 76light-sensitive media

Agfa Lithostar plates, 6Agfa-Enco N90 plates, 6DuPont SDB plates, 6Fuji LPY plates, 6Mitsubishi/Western Lithotech

Diamond plates, 6Polychrome CTX plates, 6

list of parts, 74Load light, 9

diagram, 9

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98 VLF Trendsetter Output Device Operator Manual

load table, 5, 21loading media, 17

media alignment labels, 21loss of air pressure in the output

device, 71

Mmaintenance, 23

filters, 6, 31schedule, 24

maintenance schedule, 24maintenance warnings, 44manual intervention, 42manually selecting a media size, 21materials

filters, 6media, 6media processor consumables, 6

mediadiagram, 8height, 8HRX imaging heads, 6loading, 17size along drum, 8size around drum, 8supported, 6thermal imaging heads, 7unloading, 22width, 8

media alignment labels, 21media dimensions

diagram, 8media loading

orientation, 7media orientation, 7media size

checking, 64selecting manually, 21

media sizessupported, 11

message log, 44messages

error, 44information, 44suspend condition, 13, 42warning, 44

Mitsubishi/Western Lithotech Diamond plates, 6

Nnoise emissions, 77note symbol, xiii

Ooperating environment requirements

humidity, 4temperature, 4

operator interface, 5, 9Error light, 10Imaging light, 9Load light, 9Start button, 9

operator intervention, 13operator recoverable errors, 42orientation, media, 7output device

cleaning the exterior, 30cleaning the interior, 29definition, 5diagram, 5errors, 13resetting, 65

output device interior, accessing, 26

Pparticulate filter

replacing, 34parts list, 74plate registration, 21Plate Removed button, 43plates

loading, 17Polychrome CTX plates, 6Polychrome Quantum 830 plates, 7power failures, 71processor

consumables, 6

Rreference symbol, xiiiregistration, 21regulatory compliance

electrical safety, 76EMI/EMC, 76laser safety, 76

noise emissions, 77removing

plate from the drum, 66stains, 31

removing media, 22replacing

adsorption filter, 37coalescent filter, 35intake filters, 39particulate filter, 34

repositioningtrailing-edge clamps, 69

resettingoutput device, 65

resolving image quality problems, 71Resume button, 43RIP Monitor window messages, 64

Ssafety information, 2, 25schedule, maintenance, 24selecting

media size, 21shutting down

VLF Trendsetter, 17size along drum

definition, 8media, 8

size around drumdefinition, 8media, 8

software errorsDr. Watson, 63files failing to RIP, 64unable to find matching plate, 63

stains, removing, 31Start button

diagram, 9starting the VLF Trendsetter, 16static warning, 4supplies

filters, 6media, 6processor, 6processor consumables, 6

supported media, 6HRX imaging heads, 6thermal imaging heads, 7

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Index 99

suspend condition, 13, 42, 43example, 44

Suspend dialog boxCancel Image button, 43description, 42Plate Removed button, 43Resume button, 43

system components, 5

Ttemperature requirements, 4Thermal, 7thermal imaging heads

media supported, 7thermal laser safety, 10thermal media

Kodak IR plates, 7Polychrome Quantum 830 plates,

7tip symbol, xiiitrailing-edge clamps

repositioning, 69Trendsetter Monitor window, 44

Uunable to find matching plate, error,

63Uninterrupted Power Supply, 71unloading media, 22UPS, 71

VVLF Trendsetter

cleaning the exterior, 30initialization, 16shutting down, 17starting, 16warming up, 16

Wwarmup time, 16warning messages, 44width, media, 8workstation, 5workstation software errors

Dr. Watson, 63files failing to RIP, 64

unable to find matching plate, 63workstation, description, 5

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