virtual global team management june2010
DESCRIPTION
Session on what we can do to develop motivating workplace environments as project managers.Not HRD measures for entire organization.TRANSCRIPT
How we can motivate virtual global teams
Hiromi NoharaHRD consultant
[email protected]://nohara.main.jp/eng
June, 2010
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Little Intro of Hiromi Nohara HRD Consultant
Believer of HRD for business betterment Alliances with other professionals and universities Experiences in HRD global projects
http://nohara.main.jp/eng/
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1. Clarify the motivational factors every manager needs to be aware of.
2. Develop motivational ideas to increase your project productivity.
Objectives
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Motivational Cycle Dimensions are systematically connected. Don’t focus only on a part or two.
Trust between company & members
Meaningfulness Sense of belonging
Communication
Respect
Fairness
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Ideas to create a motivating workplace
Share knowledgeCommunicate and respond
Sense of belonging
Share customers’voiceShow the ultimate outcomes of daily work
Meaningfulness
Fairness
Respect
CommunicationTrust between com
pany &
mem
bers
Dimension
Clarify expectationEvaluate based on factsExplain reasons of decisions/choices
Listen PraiseGive constructive feedbackLet them choose & decide
Clarify objective, who, what and whenConnect vision and work
What we can do
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About “Communication” We need to understand where the team is heading. We need to understand how our daily tasks serve
the bigger picture of the team.
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About “Respect” We feel respected when we are heard, praised,
offered constructive feedback. We don’t improve by being ignored and judged. We want to choose and decide how we work and
who we work with.
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About “Fairness”
Being treated fairly is our bottom-line expectation in 21st century.
As long as we understand the logic behind, we could accept decisions we don’t like very much.
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About “Meaningfulness” We want to agree on the purpose of our work. We want to feel we are contributing to the world. We want to learn what differences we are making for
our customers.
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About “Sense of togetherness” We are social being, anyway. We want to be genuine to ourselves. We want to be genuine to our colleagues.
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Web tools best serve the purpose (Example)
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BBS
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SNS
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Web
conference
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icro/blog
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podcast
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wiki
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mailing list
Sense of belonging
○Meaningfulness
Fairness
Respect
CommunicationTrust between
company &
mem
bers
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Dimension
Tool
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Tips to manage virtual teams.1. Be sensitive to priority differences among members.2. Evoke members’interest in work, not sense of
obligation or guilt, to grab their attention.3. Repeat important messages –We are creatures
good at forgetting things!4. When you praise others, be genuine.5. Let them know that you are always there for them,
and actually be there –but no need to be 24/7.6. Smile and stay positive, or at least try.
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Need more tips?I’ll be happy to connect & share.
Hiromi Nohara
Twitter:hirominohara
Skype:hirominohara
LinkedIn:hirominohara