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Magazine on tourismTRANSCRIPT
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MAGAZINE ON TOURISM, 2011 FALL
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SÁRVÁRI GUESTHOUSE
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ON THE MAP
Report Section 3 Malta the Treasure Island
Blog Section 16 Misleading Name, Misleading
Professionalism
Interview Section 18 Adrienne Nagyné Strumpf
Photo Gallery 22 The Fall for me….
Section
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MAGAZINE SECTION
The Prickly Pears. Jams and liqueurs are made out of its fruit.
Malta the Treasure Island “I hope that you all already know and I am not the first
one who is telling you that, but if you were expecting sandy beaches shadowed by palm
trees you came to the wrong place”, told us our travel instructor after our small, 180
seat, flight arrived to Malta, to the airport of the city of Luqa and with that our journey
in the treasure island has begun.
Malta’s small, 316 m2 territory is located
in the Mediterranean Sea, from south of
Sicily and east of Tunisia, and can be reached
from Budapest with a direct flight in two
hours. It is a sovereign state with its own
language, which interestingly has arabesque
roots, although they use Latin letters. Most of
the names of the towns, for the first sight,
seem unutterable for us Europeans.
Luckily for the tourists almost everyone in
Malta speaks English, which is their
inheritance from the colonial ages when
Malta was the territory of the British
Empire; what’s more, they constantly mix
their native language with English which
gives an interesting edge to the
conversations among natives.
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Water pipe near Paradise Bay. These aboveground pipes, carrying desalted water,
enmesh the whole island.
The archipelago consists of three
islands: Malta, Gozo, the smaller,
quiescent version of Malta, and Comino
which has only four permanent residents
and two hotels serving summertime
visitors, but a large part of it is bird
sanctuary and nature reserve.
Malta has always served as a gate to
Europe and that had a great impact on its
history as it was occupied by Phoenicians,
Romans, the Sovereign Military Order of
Malta and the British. The diverse nations
crossing the island left many monuments
behind. Walking among the sometimes
fifty ton rock giants in the megalithic
temple ʛgantija we can call upon the faith
of the first maltase, in the Hypogeum, the
prehistoric underground temple, we can
climb down to the core of the earth and in
the capital city, Valetta we can see
monuments from the renaissance and
baroque age.
When you look out of the small window
of the airplane, Malta seems as a bleak and
dry place where nothing can set root. The
fields covered with red soil and rocks are
divided into small yards and separated with
either a rock wall, that has no solder at all,
so the water can go through, or a wall of
Prickly pears which is a type of cactus that
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has big thick leafs and its fruit is eatable
and displayed on fruit stands all over
Malta, for the misadventure of those keen
tourists, including me, who feel invincible
desire to touch them and have all their
fingers covered with tiny stiff prickles for
days.
Truly, the island’s outmost problem is
the drinking-water shortage; most of
winter’s moisture ends up in the sea
quickly without filtering into the soil and
the summers are long, hot, and dry. About
half of the drinking-water comes from
unsalted sea water, while the other half is
retrieved from the ground or from water
collectors placed in the roofs of the houses.
The size of Malta equals to a bigger
county in Hungary. The distance between
the northern Cirkewwa and the southern
Marsaxlokk is only 43 km, but this tiny
piece of land hides diverse values.
The north-western part of the island is
ideal for the lazy type of tourists, like
myself, who like to lay in the sun in a
sandy beach for hours or do water sports
like jet skiing or wake boarding. This part
of Malta was almost unsettled until the end
of 17th
century, only a few villages were
built, but these were constantly exposed to
pilot attacks from the sea. There are not
many historical sites can be seen here, a
few small fortress left from the British that
were built to protect the area against the
attacks. Although the number of new
hotels are constantly growing, most of the
area is left unbuilt and hides the most
beautiful bays of the island, for example
the most northern Paradise Bay or the
Mellieha Bay that has the longest sandy
beach on the island.
Traveling down south, we arrive to St.
Paul’s bay, the center of North-west
Malta’s tourism. Qawra, Buggiba, St. Paul
and Xemxija built into one large holiday
resort. Here we can find countless hotels,
apartments, restaurants one after another.
Interestingly, there are not much
authentic dishes offered by the restaurants,
but name a nation, and they have it!
French, Italian, Chinese, Japanese, Thai,
even Mexican, the market is outstanding
when it comes to foreign cuisine. Only
one thing cannot be found in this part of
the island: open beaches. If you are not
satisfied with swimming in your hotel’s
pool or with the few giant rock, which are
there for you to jump into the water, you
have to get on a bus and travel to the
beach.
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Fishing boat near Paradise Bay
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The city of Valetta
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The middle part of Malta offers less
nature, but more culture. The knights of
Malta arrived to the island in 1530. At that
time the Sciberras peninsula on which
Valetta is located was almost absolutely
unsettled. Across the bay, in the place of
the towns that today called Senglea and
Vittoriosa, fisherman lived among the
ruins left by Phoenicians and Arabesques.
The center of Malta at that time was
Mdina, which is located in the middle of
the island. However, the order soon
realized the strategically importance of
Grand Harbor and between 1530 and 1565
they founded Birgu, (today’s Vittoriosa)
Senglea, and Bormula, (today’s
Conspicula). The collective name for these
settlements in our time is Three Cities. In
1565, after the great siege, one of the grand
masters of the order, Jean Parisot de la
Valette decided to relocate the capital city.
Today Valetta is a busy capital that
overgrows the one-time city walls. As I
walk through the city I see rows of
windows carved out of the stone, stone
bridges and buildings. It seems for me that
the city is a masterpiece of some stone-
mason giant because it is hard to imagine
how humans had the strength to create all
this.
The basic building material of the
island is still the locally produced lime-
stone. The colure of this stone is ranging
from golden-yellow to middle brown,
which gives a unique Mediterranean image
to the buildings that never have colored
walls. Only the closed wood balconies are
painted to various types of colors and add
some cheerfulness to the city view.
The capital city has many sites to
offer. Inside the city wall we can walk
among the old, historical streets of Valetta,
we can visit the grand master’s palace, or
the Baracca gardens and we must see the
city’s most gorgeous building the St.
John’s Co-cathedral, dedicated to John the
Baptist.
What from outside is look like an
average church with the usual limestone
walls turns into a lavish cathedral inside.
The used to be simple but considerable
building was built in the 16th century. The
inside was remade in lipping baroque style
in the 17th
century. The breath-taking
nave’s walls are covered with
embossments with golden color, and the
ceiling gives room to the murals that
present 18 scenes from the life of John the
Baptist. Each aisle is dedicated to a grand
master, with sculptures crests, symbols and
scenes from their life. From the nave a
richly decorated wooden door leads us into
a well-kept room, where the most
significant painting of Malta is displayed.
The Beheading of John the Baptist was
painted by the Italian baroque painter,
Michelangelo da Caravaggio. In this room
a safety guard makes sure that no one
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Closed balcony in the city of Valetta.
In the capital city old and new are collated together.
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makes a picture of the invaluable artifact.
The floor of the cathedral is also
unique. Three hundred seventy-five
knights, members of the Order, buried
under marble plates covering the floor.
Each grave stone has a Latin script,
presenting the heroic achievements of the
knight buried underneath, and there are
also symbols: blazons, skulls and skeletons
carved into the stones.
The nave of the StJohn’s Co-Cathedral. The masters’ of the order.
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main altar and the artifacts displayed artifacts on it are gifts from the grand
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Small windows of flats that are carved into the rock wall.
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Across the street from the cathedral
in a restaurant called Luchiano, where I
had the best dish ever, a perfect medium
rare steak with octopus stew, I met a young
Hungarian waitress who told me that the
crowded streets of Valetta become deserted
after seven o’clock because the capital city
has no nightlife at all. The party centers of
the area are St.Julian's, Sliema and
Paceville, crowded resorts about ten
minutes from Valetta, popular among
tourists and the young and less reserved
residents of the island.
The southern part of the island is not as
popular among tourist as the other parts of
Malta. The reason for that is the substantial
industrial growth of the area, for example,
the implementation of Malta’s second
power-plant, however, this is the part
where we can find the small villages where
fishery is still the main income resource
and the small fishing ships carrying the
trade mark of Malta, the Eye of Horus that
protect fisherman back from the
Phoenician times.
The Grand Harbor.
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Large cliff with a window that can bee seen on the way to Gozo.
such formations
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The small bays of the islands,Comino and Gozo are full of with
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The main island of Malta that used to
reject all effects of globalization, for
example, the big colored commercial
displays, has become a crowded
cosmopolite. If we want to go back in time
we have to visit Gozo, the little brother of
Malta, which preserved its innocence from
the wonders of the modern word.
Travelling through the narrow but bright
and clean streets of the villages and towns
we can picture how Malta possibly looked
like at the colonial times. The time is
stopped in that little island where the
residents are all know each other. Their
keys are left outside of the doors for the
visitors who are free to go in without
knocking. There is another meaning to the
key in the door. The residents of Gozo
were fisherman working in large ships on
the sea. The captains of the ship always
made sure that after arriving to the harbor
the crew stayed on the ship till the
morning, so the wives of the fisherman
could finish their business at home. The
key in the door also meant ‘you can come
in; nobody else is here with me’.
Xlendi Bay, the most popular beach of Gozo reminds us to the historical past.
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Limestone window of ʛgantija, the Neolithic, megalithic temple complex of Gozo.
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II- Qawra, the inland sea, surrounded with the typical maltase holiday homes. These
small garage like two storey buildings have a bedroom upstairs and a large door
downstairs that makes it easy to carry the sun beads in and out. The house itself is only used as a shelter.
The Blue Lagoon. The most beautiful beach of the island of Comino is popular among both tourists and locals.
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Misleading Name, Misleading Professionalism. What are the images immediately popping into
our mind when we see the word spa? For me it is a very quiet place where one can rest in the hands of
professionals. Although, I know that this word in Hungary is often associated with the hotel’s wellness
section, where one can enjoy resting in the Jacuzzi, sauna, or wellness pool, I definitely expected something
else when I visited Thermal Spa Siklós.
The wellness center is located near to the
center of Siklós, although it is relatively
difficult to find it, because of the huge
building site that stands between the hotel and
the main road.
I can’t deny that the building itself and the
gate system are very up to date. After buying
your ticket, (the cost of an all-day adult ticket
in weekdays is 2.500 HUF, and there is a
discount for the residents of Siklós and for
handicaps) you receive a card that you have
to slide at the gate and later on at machine at
the lockers, to view your locker number. It is
also used as a key for the lockers. This
system is a great newness after the general
practice of such places, where you usually get
a key that is fixed on a rubber band around
your wrist.
Unfortunately, both men and women are
jammed together into one locker room, so if
you want to change your clothes you have to
get in line for one of the three changing
rooms, provided to ten – twenty people
staying at the locker room at the same time.
Also, there are no benches to sit down in this
area to, for example put on your shoes, or just
simply put down your bag.
But do not think that the struggle is over
with leaving the locker room. After jumping
through the dirty feet washing water you
arrive to the pool area. Here you can find four
adult and three child pools surrounded with
sun beds. The first thing caught my eye in
that area was not the decorative interior or the
two giant slides, but the food that was all over
the place. Half loaf of bread displayed on a
sun bed, sandwiches and a thermos are
sticking out of a beach bag. How can the
management let people eat in the pool area?
How much of that food ends up somehow in
the water?
After checking out the restaurant I realized
that the reason for that is that the wellness
section has only one restaurant and a very
little juice bar. In these areas people are not
allowed to eat their own food, but that would
be uncomfortable anyway, because even
paying guests can hardly find open spots in
the tiny little room, where there are only eight
tables and since the waiting line is long and
the prices are high people prefer to bring their
own food.
The pool area itself is very demanding, the
four adult pools offer fascinating services,
such as, water massage beds, foot massages,
waist massages, massage cabins, water
springs,
BLOG SECTION
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neck showers, a twisted passage and the
previously mentioned huge slides, at least
according to the website of the place. As a
matter of fact, the small harnesses inside of
the pools provide only one kind of steam, I
suppose, both for waist and neck and there is
a water massage bad and a twisted passage,
but all the other services listed on the
webpage are invisible, at least for me, but it is
possible that I missed them because of the
huge crowd.
The whole pool area resembles to a sardine
can. It is difficult to move without bumping
into the wet bodies of complete strangers. I
understand that serving people and making
huge money is priory in this institution, but if
night clubs have to control the number of
people that can stay within the building why
cannot wellness centrums have the same
rules. I believe that a crowded pool is just as
dangerous as a crowded nightclub and after
checking in large number of people the
management should put out the “full up!”
sign.
The other thing just as annoying as the
crowd is the constant screaming of children. I
understand that the place is a children
friendly environment with 3 child pools, but
while cannot these pools be separate area?
Where can adults enjoy relaxing when the
sitting pool, or Turkish bath that is offered for
those wanting to rest are full of the crowd and
with smooching couples?
Even the sauna area with its six very small
indoor saunas (2 steam cabin, 2 infra, 2
Finnish) is extremely loud.
The only quiet place within the complex is
the outdoor Russian sauna, which resembles
to the Finnish sauna very much, the only
difference is that the Russian sauna is much
bigger and you have to go out to the cold in a
bathing suit to get there.
Resting in the calmness of the Russian
sauna I asked around what other people think
about the place because I thought that I might
become too picky. A very nice lady told me
that they have been visiting the place
regularly since it opened up in august 2010.
She said that the particular day I went there
was a relatively slow day, because there is
usually a much bigger crowd. She also told
me that it is more of the children’s place than
the adults’ and maybe because of that she can
see a large quality decay. The upstairs’ salt
cave has no salt anymore; the equipment of
the playing area is scrimpy. The best spot
according to her was the outside swimming
pool but it is closed for the winter.
Do not get me wrong. I am not against
children or family friendly places. I just think
that it should be emphasized more in the
advertisements and the website of the place
that it is more likely a place for a family
getaway than for a quiet day for resting as a
Spa title would suggest.
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INTERVIEW SECTION
Tourism Through My Eyes – In my interview with Adrienne Nagyné Stumpf, the founder and
manager of Pyramid Travel Agency, Komló, she speaks about her carrier, the trends in tourism then and
now, the changes in the quality of offers, the effects of the depression and the mutinous word on tourism.
When did you start to work in the travel
business?
It was 17 years ago. I worked in several
travel agencies in Pécs. The first agency
was Mecsek Tours that was the place
where I thought that I have found the
appropriate job for me. I was twenty and
had no previous training in tourism, only a
school leaving exam and two foreign
language certificates. First I gained the
experience and then I started to study
tourism.
What was your position at these offices?
In the beginning I was a cashier in the
forint cash register, than I got a certificate
for selling foreign currency as well. Later
on I sold travel packages and airplane
tickets. In the last few years of my career
as an employee I was an office manager.
Did you organize travel packages as
well?
Yes, but only a few. In Mecsek Tours I had
to organize package deals to Greece, Italy,
and some school excursions. But these
were easy, no contingents or charters were
needed. All the other agencies were I have
worked were resale offices.
Did you have to guide the tours that you
have planned?
No, I didn’t. One of the reasons was that
the only qualification I didn’t have in the
field of tourism is the tourist guide
certificate. Once or twice I had to
accompany a bus to Greece, but it was not
guiding.
I assume that during these seventeen
years you had a lot of opportunities to
travel. Where have you been?
Yes, the organizing travel agencies
conduct so called „study tours” to where
they invite the assistants from the resale
offices. These study tours help the
assistants to get to know the destinations,
hotels and other programs and with that
support the salesmanship. You can
convince the passengers easier to book a
holiday program if you have been there
and have your own experiences. Of course,
you cannot visit all the places you sell. I
visited Greece by ship, Cyprus, Tunisia,
Egypt, Austria, and Mallorca. But if you
work in this business you have several
other opportunities to travel for a
discounted price. And of course, I like to
travel, so I have been in Slovakia, Israel,
USA, Dominican Republic, Mexico, Cuba,
Croatia, and Romania as well.
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Which one was your favorite destination
among these countries?
My favorite was Cuba, that’s the reason
why I have been there three times. The
atmosphere of that country is very special
and the people are very friendly. They are
very poor, but still, very happy. I like their
mentality.
Were you considered staying there?
I was dreaming about it, but I have a very
tight relationship with my family and my
homeland. I cannot imagine my life
abroad.
How does your role changed now that
you have your own resale agency?
It was very easy to open an own agency,
because during the years I spent as an
employee I have established the
connections with the travel organizer
companies. After getting the permissions
for the office, I made connections with
them and started to sell their trips. In the
first six years I worked alone and I had to
organize everything on my own including
marketing, finance, sale, and so on. In
summertime it was very hard working
alone, because this is the busiest season for
travel offices.
Your agency is located in a relatively
small town. How does that affect your
business?
Komló is not so small; it is the second
biggest town of Baranya county. The
problem is that since this is an ex-miner
city the economy declines, therefore the
potential clientele is very narrow. This
situation is worse year after year.
What are the most popular tourist
destinations? How traveling habits
changed throughout the years?
In the summertime the most desired trips
are Greece, Croatia, Tunisia, Spain, and
Italy. In the last few years, because of the
increasing extra expenses for the trips by
airplane, people prefer going by bus or by
car. In wintertime the most popular
program is skiing in Austria, Slovakia, and
Italy. Before these extremely high airport
taxes and kerosene fees, this time of the
year Tunisia and Egypt was also popular.
The number of booked exotic holidays is
very low. People like to travel, but they
cannot afford expensive trips. They search
for one day packages for neighboring
countries or domestic travels so they don’t
have to give up traveling.
Is that tendency different in other,
bigger cities?
I think it is similar in the whole country, or
perhaps in the whole world. On one hand,
the spread of the internet made it easy to
organize the vacations from home, leaving
out the agencies. On the other hand, the
economical crisis decreases the
discretionary income, and we know that
this is the money what people can spend on
buying things which is above their living.
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It seems to me, the world is becoming
more and more dangerous. For example,
the blasting in London, the rebellions in
Egypt, Tunisia and Greece, the flood in
Thailand and so on. What effect this
events have on traveling appetite?
In my opinion, the media shows all these
events more dangerous than they really are.
But people always believe what they see
on television and it is very difficult to
convince the traveler of the opposite. After
these events it takes a lot of time to gain
people’s confidence again. Interestingly, if
these problems occur in Europe (Greece),
people are more trustful and they don’t
hesitate to travel, not like if it happens in
Africa (Egypt, Tunisia). A natural disaster
can happen anywhere and anytime, nobody
can influence it. This is the nice thing in
this business, that you cannot predict
anything. The outcome of the holiday
depends on the organizing agency, the
circumstances of the target country and it
also depends on the traveller.
How does the drastic change of currency
rates affect the business?
When the tour operators put together their
catalogues, they have to calculate in
advance for almost 4-6 months. That is the
reason why they use a higher rate for the
currency exchange. Of course sometimes
the drastic change cannot be predicted. In
these cases the tour operator can raise the
price of the package at least in 21 days
before departure, but if the raise exceeds
8%, compared to the original price of the
package, the client has the right to desist
from the trip. It is very unpleasant to
inform the clients about the changes in the
price, because they calculated a fix amount
and for some people it is difficult to bring
up the extra cost.
How do you see the future of your
business and tourism as a whole?
Everything depends on the financial
changes of the world. People not just like
to travel they need a holiday. If you can
rest up, your work will be more effective,
but if you don’t have the money for
recreation it is a negative spiral. You will
be more stressed and your work will worth
less. On the other hand, there are a lots of
countries that live from tourism. For them
this is the only possibility to raise the GDP.
These are: Tunisia, Egypt, Dominican
Republic and so on. The international
trends will have an affect on the tourism
and the future cannot be predicted.
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PHOTO GALLERY SECTION
The autumn for me is……
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. . . . . ROMANTIC THE CASTLE OF SIKLÓS
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. . . . . DELICIOUS HOSSZÚHETÉNY
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. . . . . CHALLENGING KŐVÁGÓSZŰLÓS
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. . . . . BRIGHT LAKE ORFŰ
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. . . . . COLOURFUL LAKE SIKONDA
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. . . . . MYSTERIOUS THE VALLEY BETWEEN SIKONDA AND MÁNFA
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. . . . . SAD THE VILLAGE OF PÜSPÖKSZENTLÁSZLÓ
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THE ONE AND ONLY ISSUE OF VIEW POINT MAGAZINE. MANY THANKS TO ALL WHO
HELPED ME! EDITORS: Teodora For, Tibor Bende, Ildikó Bende, TECHNICAL SUPPORT: Tibor
Bende, AUTHOR: Ildikó Bende, PHOTO: Ildikó Bende, Zoltán Sárvári.
This is Suzy, three years old Hungarian Pointer.
Suzy WALKS at least once every day. She loves to
PLAY with her ball. She sleeps in a soft pillow in
a WARM SHELTER. Her food contains enough nutrient
and vitamin to keep her STRONG and HEALTY. Suzy is
a HAPPY dog. What about YOUR DOG?
RESPECT YOUR PET AND IT WILL
RESPECT YOU!