Vanishree Govender Curriculum Vitae Final

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<p>Curriculum VitaeVanishree Govender</p> <p>Field Services Co-ordinator </p> <p>Address:240 Westend Telephone: 0794500654MidrandEmail: Vanishree.govener@glocell.co.zaDate of Birth: 05 March 1975Marital Status: MarriedAvailability: 14 Days NoticeNationality: South AfricaDependants: 3</p> <p>ACADEMIC QUALIFICATIONS</p> <p>Greenburg Secondary 1993Subjects:English TypingAfrikaansAccountingBiologyGeography </p> <p>THECHNICAL COMPETENCIES</p> <p> Windows 7 &amp; 8 Operating System PowerPoint, Access, Word, Excel, Outlook Internet Explorer, Google, Safari CRM software ITS software Morpheus Software Dealer web Software</p> <p>TERTIARY EDUCATION</p> <p> University of KwaZulu NatalYear: 2002Course: Diploma in Information Systems University of Durban WestvilleYear: 2001Course: Computer Literacy, Internet, MSP, Pastel Partner version 10, MS Word, Excel, Outlook.CAREER RESUME</p> <p>1) Glocell Period of Employment: April 2014 - CurrentReference: Tel: 0842304554 - D. McCloskey GloCell is a R5 billion a year independent cellular telecommunication business operating in South Africa with Investec Bank as a major shareholder, specialising in prepaid products and services with a strong retail marketing formula targeting primarily the mass middle market.Field Services Co-ordinatorJob Description: To co-ordinate all activities relating to the field services division Make use of and be active on internally implemented systems as required e.g.: CRM And AccountMate, Pastel Accounting, Invoicing and statements. Expedite the resolution of customer problems and complaints as per contact reports Assist in planning and organizing call cycles Supplies management with oral and written reports on customer and SC needs, problems and interests Daily Distribution of Paperwork Assist in execution of projects / tasks allocated to field services Participate in meetings, team discussions and activitys General Office Administration Set up and Maintain a filing system Ensure team complies to their cycles Replenish Boot Stock Follow up marketing updates and trends Liaise with KAMS daily on store visits and store listings Capture and Load agreements for rollout Liaise with Debtors on a weekly basis for age analysis for field team Provide SCs with sales, PING and Activation reports on a daily basis Provide SCs with Ops memos and handset listings and any other material to assist Them in functioning to their maximum in the field</p> <p>2) Vodacom Period of Employment: Nov 2012 - Feb 2014 Reference: Tel: 079496 7279 Nolan RajgopaulEmail: nolanrajgopaul@vodacom.co.za</p> <p>Vodacom Group Limited is an African mobile communications company, providing voice, messaging, data and converged services to over 55 million customers.Customer Care ConsultantJob Description: Assisted clients with all queries related to Vodacom network Sim Swops Cancellation of contracts Blacklisting of phones Account queries Porting of cellular numbers into Vodacom</p> <p>3) University of KwaZulu Natal Period of Employment: May 1994 - Oct 2011Reference: Tel: 082416 0118 / 031206 7119 A.A. PandayEmail: pandaya@ukzn.ac.za</p> <p>The University Of KwaZulu-Natal (UKZN) is a multi-campus, residential, teaching and research-led university, leading institution of higher learning on the African continent.Faculty Officer/AdmissionsJob Description: General oversight of all admission functions. To facilitate the admission of local and international students, to undergraduate and honours degrees To maintain student files of all registered students fromRegistration to graduation. Aid in the marketing and events coordination functions relating to the Faculty on the Durban Centre. Manage, Respond and Assist with all Enquiries, insuring they all get attended to. Monitoring and Managing all Applications and Selections Supervising all related aspects of Honour Students, Transferring Students and Asses all applications for International Students. Manage all Student Registrations and Applications Attend to all Public Relations and Faculty Events Co-ordinating General Training and Supervision responsibilities </p> <p>(4) Lalla Textilesl Period of Employment: June 2011 November 2012Reference: Tel: 0837778532: Shobana LallaEmail: shaobanalala@gmail.com</p> <p>Job Description: Manager</p> <p>Managing all retail in storeStock Setting, Daily targets and Individual targets, Stock management, MinimizingStock loses, Ensuring the store meets it Targets, Recruitment, Launching of sales, Store maintenance, Staff scheduling, Manage costs in line with budgets, compiling sales/turnover reports, Motivation and development of staff. Control, debtors etc.</p> <p>My experience and vast knowledge accumulated over the past years within the corporate/retail and tertiary background advantages me as an independent and knowledgeable working colleague. I am dedicated and confident in everything I take on.Personal Interests</p> <p>I strive to always achieve goals set out for myself and be successful in any given opportunity in any work related field presented which best suites my personality. Enjoy spending quality time with family and friends, I have great interpersonal relationships with those around me. </p>

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